Configure Telecom Assurance

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Setting up and configuring fault management enables you to monitor network devices for configuration and performance issues.

    Configure a webhook to monitor SD-WAN network devices using Event Management. This application collects event data from your device and generates alerts.

    All events are received in the ServiceNow AI Platform® dashboard and automatically mapped to alerts. Event rules evaluate each incoming event and determine whether to create an alert or link it to an existing one. You can define custom event rules, receive notifications using webhook mechanism, and integrate with external systems through the Integrations Launchpad.