Washington DC Enable AI

Release: washingtondc
ft:locale: English
ft:publication_title: Washington DC Enable AI
ft:clusterId: platai
bundleId: platai
workflow: Platform

Enable AI experiences
Now Assist
Exploring Now Assist
Now Assist Admin console
Now Assist panel
Now Assist skills
Alert simplification
Record summarization
Chat summarization
Feedback summarization
KB generation
Resolution notes generation
Work order task closure summarization
Now Assist skills in the Creator workflow
App generation
Catalog item generation
Code generation
Flow generation
Flow recommendations
Playbook generation
Now Assist skills in the Platform workflow
Conversational experience
Configuring Now Assist settings and features
Install Now Assist plugins
Turn on the Now Assist panel
Activate a Now Assist skill
Configure chat summarization in the Now Assist Admin console
Enable chat summarization for chat messages from Microsoft Teams
Edit a Now Assist skill
Make a copy of a Now Assist skill
Configure case or incident summarization in the Now Assist Admin console
Enable Dynamic Translation for Now Assist applications
Microsoft Azure OEM for Dynamic Translation in Now Assist
Review Now Assist account information
Assign the data steward role
Opt out of data sharing for Now Assist
Analyzing Now Assist performance
Now LLM Service updates
Now LLM Service for Agent
Now LLM Service for Q&A
Now LLM Service for Flow Designer
Now Assist reference
Now Assist Admin roles
User data usage policy for Now Assist
Domain separation in the Now Assist Admin console
Performance Analytics indicators for generative AI
Generative AI Controller
Exploring Generative AI Controller
Domain separation and Generative AI Controller
Configuring Generative AI Controller
Installing Generative AI Controller
Configuring API credentials for generative AI capabilities
Configure API Credentials for Aleph Alpha
Configure API credentials for Azure OpenAI
Configure API credentials for Google AI Studio
Create API credentials for Google Vertex AI
Configure API credentials for IBM watsonx
Configure API credentials for OpenAI
Configure API credentials for a generic large language model (LLM) connector
Configure a generic large language model (LLM) connector
Set a provider for a generative AI capability
Enable a generative AI capability in Virtual Agent Designer
Configure sensitive data handling for generative AI
Add semantic filtering and error handling for sensitive information
Enable recursive summarization for large inputs
Enable Dynamic Translation for capabilities in Generative AI Controller
Disable Dynamic Translation for LLM Virtual Agent conversations
Using Generative AI Controller
Use Generative AI Controller with Flow Designer
Use Generative AI Controller with Virtual Agent Designer
Use Sentiment Analysis with Flow Designer
Use a script with Generative AI Controller
Reference for Generative AI Controller
Generate Content action
Generic Prompt action
Sentiment Analysis action
Summarize action
Natural Language Understanding
Exploring Natural Language Understanding
Activate the NLU Workbench
NLU Workbench roles
NLU Workbench properties
NLU language support
NLU Service updates
NLU models
Model management
Creating models
Create an NLU model from blank
Create an NLU model from a CSV file
Create an NLU model using a pre-built model
Duplicate an NLU model
Export an NLU model
Add an NLU model to an update set
Delete an NLU model
Build and train your model
NLU intents
Create an NLU intent
Reusing intents from prebuilt NLU models
Import an NLU intent
Resolve intent issues
NLU entities
Create a simple entity
Create a mapped entity
Create a pattern entity
Create a system-derived entity
Create an open-ended entity
Import entities
Using regular expressions in entities
NLU vocabulary
Create a regular vocabulary item
Create a pattern vocabulary item
Create a list vocabulary source
Create a table vocabulary source
Sync a table vocabulary source
Pre-built vocabulary
Test set creation and management
Train and try your NLU model
Test panel feedback
Test and publish your model
Test your model
Publish your NLU model
Compare draft and published versions of your NLU model
Irrelevance detection in NLU
Tune your model
NLU model settings
Multilingual model management
Model language grouping
Translate a multilingual model
Enable or disable a secondary model intent
Assign an NLU editor to a model
Import primary model content to a secondary model
Virtual Agent and NLU Workbench integration
NLU Workbench - Advanced Features
Install NLU Workbench - Advanced Features
Components installed with NLU Workbench - Advanced Features
Multi-model Batch Testing
Create a test set
Run a multi-model batch test
Cross-model Conflict Review
NLU Model Performance
NLU Expert Feedback Loop
Issue Auto Resolution Tuning in NLU
Issue Auto Resolution tuning options
Intent Discovery
Install Intent Discovery
Components installed with Intent Discovery
Natural Language Query
Exploring Natural Language Query
Using Natural Language Query
Configuring NLQ
Create an NLQ synonym
Create an NLQ shortcut
View NLQ logs
View NLQ Table Guesser logs
Natural Language Query References
NLQ properties
Natural Language Query roles
Predictive Intelligence
Explore Predictive Intelligence
Predictive Intelligence frameworks
Install Predictive Intelligence
Configure Predictive Intelligence
Configuration tips for Predictive Intelligence
Create a custom stopwords list
Create a word corpus
Quick start tests for Predictive Intelligence
Activate solution version
Export trained solutions to production
Configuring advanced settings for your ML solutions
Configure class recall for a classification solution
Configure TF-IDF for solutions
Configure XGBoost for classification or regression solutions
Configure DBSCAN for a clustering solution
Configure HDBSCAN for a clustering solution
Configure Connect Component algorithm and Levenshtein Distance method for a clustering solution
Creating and training solutions
Create and train a classification solution
Exclude a class from prediction
Exclude a class from solution training
Tune a trained classification solution
Configuring target metrics for a trained classification solution
Using Group By for classification
Create and train a similarity solution
Update your similarity score threshold
Create and train a clustering solution
Assign a name to a cluster
Generate a representative sample of a cluster
Apply purity on a clustering solution
Analyze a cluster with a data source
Create and train a regression solution
View solution training progress
Review classification solution statistics
Review solution similarity examples
Using Predictive Intelligence
Using Machine Learning APIs
Testing and monitoring predictions
Test a classification solution prediction
Test a similarity solution prediction
Track classification prediction results over time
Reviewing your ML solution training jobs
Domain separation and Predictive Intelligence
Database View support for Predictive Intelligence
ServiceNow apps and features that use Predictive Intelligence
Use Predictive Intelligence in Workflow Studio with ML actions
Using MLSolutionFactory scriptable objects
Preserve ML solutions during a system clone
Predictive Intelligence references
Data Encryption in Predictive Intelligence
Predictive Intelligence language support
Predictive Intelligence properties
Predictive Intelligence roles
Document Intelligence
Exploring Document Intelligence
Configuring Document Intelligence
Set up Document Intelligence
Install Document Intelligence
Upgrade to Document Intelligence 3.0 or later from version 2.4 or earlier
Configure Document Intelligence settings
Set up document extraction use cases
Create a document extraction use case
Create a field
Configure data extraction modes
Manage document extraction use cases
Duplicate a use case
Export a use case
Import a use case
Delete a use case
Set up document classification use cases
Create a document classification use case
Create a document class
Train a use case
Manage field values
Integrating Document Intelligence with other applications
Integrate with a custom application or workflow
Integrate with Customer Service Management
Integrate with Financial Services Operations
Integrate with Accounts Payable Operations
Integrate with Automation Center
Using Document Intelligence
Create a document task
Complete a document task
Extract fields using the Document Intelligence workspace
Extract fields using the draw tool
Classify documents using the Document Intelligence workspace
Monitoring Document Intelligence performance
Monitor performance
Using the Platform Document Intelligence Usage dashboard
Document Intelligence references
Components installed with Document Intelligence
Confidence scores
Data normalization
Document Intelligence forms
Check box list form
Single field form
Single field group form
Table form
Document Intelligence properties
Document Intelligence roles
Document task statuses
Domain separation and Document Intelligence
Hard limits in Document Intelligence
Terminology
Task Intelligence
Exploring Task Intelligence
Configure Task Intelligence
Install Task Intelligence Admin Console
Manage machine learning models with Task Intelligence
Create a Task Intelligence model
Edit a Task Intelligence model
Assess a Task Intelligence model
Assess field-level accuracy for multi-output models
Task Intelligence Analytics and Monitoring
Export a Task Intelligence model
Task Intelligence references
Task Intelligence roles
Languages supported by Task Intelligence
Additional resources for AI products and solutions

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