Show List of Records activity

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Show List of Records activity

    The Show List of Records activity enables users to display a list of records that meet specific conditions within the Process Automation Designer. This functionality is essential for managing workflows effectively, allowing for dynamic decision-making based on prior data or activities.

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    Key Features

    • Roles and Availability: Accessible by users with admin, pdadmin, or pdauthor roles for integration into playbooks.
    • Input Configuration: Users can customize activity properties including:
      • Label: Title displayed on the activity and playbook card.
      • Description: Information regarding the activity's purpose.
      • Run Condition: Conditions that must be satisfied to initiate the activity.
      • Start Rule: Determines when the activity or stage should commence.
      • Start with Delay: Option to delay the activity's execution.
      • Table: Select the table containing records to be displayed.
      • Fields to Show: Define which fields appear as columns.
      • Wait for User Input: Option to pause until user completes the activity.
    • Advanced Inputs: Additional configuration options are available for assignment group and assigned user settings.

    Key Outcomes

    This activity allows ServiceNow customers to effectively manage and display data relevant to their workflows, leading to streamlined processes and enhanced decision-making capabilities. By utilizing the input and output features, users can create tailored workflows that respond dynamically to changing conditions and user interactions.

    Display a list records that match a set of conditions.

    Roles and availability

    • This activity is available as a common activity. Users with the admin, pd_admin, or pd_author role can add this activity to a playbook.

    Inputs

    Open the activity properties panel and configure your activity to add values for the following inputs. If the input value varies, use the pill-picker to show where to get the value. To learn more about the pill-picker, see Dot-walking examples.
    Input Type Description
    Label String Title to display as activity and playbook card.
    Description String Information to display about activity usage or outcome.
    Run condition Condition Builder Conditions that must be met to run an activity or stage. You can use data from prior activities to build conditions.
    Note:
    Show additional options to see this field.
    Start Rule Choice Under Schedule > Start Rule, select a start rule for when your stage should start running:
    • When process starts: Your stage starts running as soon as the playbook starts.
    • After specific stages: Your stage starts running after specified stage(s) have finished running.
    Under Schedule > Start Rule, select a start rule for when your activity should start running:
    • When stage starts: Your activity starts running as soon as its stage starts running. Your stage starts running when your playbook is triggered.
    • After specific activities: Your activity starts running after specified activities have finished running.
    Start with delay True/False Option to wait for a duration of time before running an activity or stage. When enabled, this input displays the Start with delay input properties.
    Note:
    Show additional options to see this field.
    Table Table Name Table containing records you want to display to end users.
    Fields to show String Comma-separated list of fields to display as columns of a list.
    Wait for user input Choice Option to pause the playbook until the end user manually completes or skips the activity. Only users with the pd_admin role can edit this field. By default, the activity waits for user action or data before it completes.

    Advanced inputs

    After configuring the required inputs for your activity, you can also choose to configure additional inputs. In the side panel, select Show additional options to display these advanced inputs. For more information, see Activity experience.
    Input Type Description
    Assignment Group Reference.Group [sys_user_group] Group responsible for completing the task associated with the activity.
    Note:
    Show additional options to see this field.
    Assigned To Reference.User [sys_user] User responsible for completing the task associated with the activity.
    Note:
    Show additional options to see this field.
    Conditions Condition Builder Criteria that you want your list of records to meet.

    Outputs

    These outputs can provide data to other activities in your playbook. You can access this data as activity inputs when you configure your activity:
    Output Type Description
    Record Reference.Task [task] Reference to the record associated with the activity.
    Fields String Comma-separated list of system field names to display as columns in the list.