Sales Customer Relationship Management for Telecommunications

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The ServiceNow® Sales CRM for Telecommunications enables to unify your sales, fulfillment, and service operations on one platform.

    Additional resources

    • Learn more about what's new and changed, see the Sales CRM for Telecommunications release notes.
    • Review the multiple TM Forum (TMF) Open APIs supported for the product, see TMF APIs for TMT.
    • Log in to your ServiceNow® account and find additional information about implementing and deploying Sales CRM for Telecommunications features at Now Create.
    • Access real-time courses, self-paced training, and career resources at ServiceNow University
    • Find useful resources related to your role and explore best practices at the ServiceNow Impact.
    • Connect with other Sales CRM for Telecommunications users at Now Community.