Reviewing the domain service orders that are associated with a service order line item
Review the domain service orders that were generated for a selected service order line item so that you can make sure that all the related details are correct and complete.
Before you begin
Role required: sn_ind_tmt_orm.service_order_manager
About this task
The domain service orders manage the fulfillment of the services that you're rendering for the product the customer requested service for.
Procedure
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Select an existing service order to review or create a service order.
Task Action Review an existing service order - To access the Service Orders form, click the Service Orders (n) tab (where (n) is the number of service orders that are associated with the selected product order).
- In the Number field, select an existing service order to review.
- To refresh the form, select the refresh icon
. - To filter the existing service orders, select the filter icon
.
Create a service order Select New. -
On the form, add a service order, or review the selected service order details and update as needed.
- To show the Details pane in the full screen, click the show form in full screen icon
. - To show the Details, Compose, Activity, and Attachments panes, click the show form and activity icon
(default). - To show the Activity pane in the full screen, click the show activity in full screen icon
.
- To show the Details pane in the full screen, click the show form in full screen icon
-
When you finish reviewing and updating the service order, perform one of the following actions.
Action Description Save the updated service order Select Save. Delete the service order Select the options icon 
next to the Save button, and then select Delete.