Create or edit a legal, review, or final review assignment group

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Create or edit a legal, review, or final review assignment group for Information Requests.

    Create an assignment group

    Create a legal, review, or final review assignment group for Information Requests.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > User Administration > Groups.
    2. Select New.
    3. On the form, fill in the fields.
      Table 1. Assignment groups form
      Field Description
      Name Name of the assignment group.
      Manager Group manager or lead.
      Type Category for this group. In the Select target record field, search for OT to add it to the type field.
      Group email Group email distribution list or the email address of the point of contact.
      Parent Other group that the group is a member of.
      Description Description of the assignment group.
    4. Select Submit.

    Edit an assignment group

    Edit a legal, review, or final review assignment group for Information Requests.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > User Administration > Groups.
    2. Select the group you wish to edit.
    3. Select Group Members
    4. Select New
    5. On the form, fill in the fields.
      Table 2. Assignment group members form
      Field Description
      User ID User ID of the user you are adding to the group.
      Name Name of the user you are adding to the group.
      Title Title of the user you are adding to the group.
      Department Department of the user you are adding to the group.
      Phone Phone number of the user you are adding to the group.
      Password needs reset When checked, enforces a password reset upon the user at the next login.
      Locked Out When checked, prevents the user from logging in.
      Web service access only When checked, the user cannot log in to an instance or a service portal, connect through single-sign-on, or use their credentials to log into ServiceNow UI.
      Internal Integration User When checked, allows users to bypass the WS-Security authentication requirement.
      Geolocation Tracked When checked, enables location tracking for the specified user.
      Location The physical location of the user.
    6. Select Submit.