Assign feedback tasks

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Assign feedback tasks to a user to help make sure that the feedback task is addressed and the related knowledge article is updated.

    Antes de Iniciar

    Role required: knowledge_manager

    Procedimento

    1. Navigate to All > Industrial Workspace.
    2. In the list view under the Knowledge module, open the Unassigned OT Knowledge Gaps list.
    3. Select the feedback task that you want to assign to a user or assignment group.
    4. In the Assigned to field, add the user that you want to assign the feedback task to.
    5. Select Save.

    Resultado

    The assigned user can now view the feedback task in the My Feedback Tasks list under the Knowledge module list view.

    To view other assigned feedback tasks, select the Assigned Feedback Tasks list under the Knowledge module list view in the Industrial Workspace.

    To view the unassigned OT knowledge gaps, select the Unassigned OT Knowledge Gaps list under the Knowledge module list view in the Industrial Workspace.