Jumpstart Your CIO Dashboard- US Public Sector
Demonstration of what is possible with the CIO Dashboard via a demonstration instance.
Overview
Jumpstart Your CIO Dashboard provides Impact US Public Sector customers with an overview of the CIO Dashboard, which aims to enable data-driven executive decision making. It includes a demonstration of the CIO Dashboard plug-in, a guided tour of its features and benefits, and leading practices on getting started.
What You Get
- Customer Session #1 (up to 60 minutes)
- Review of:
- Reporting strategy overview
- Demonstration of CIO Dashboard
- Key resources and guides
- Thirty days of access to the Technical Consultant
- Customer Session #2 (Optional upon Customer request – up to 60 minutes)
- Opportunity for Q&A related to CIO Dashboards
Requested Customer Resources
| Customer Resource | Responsibilities |
|---|---|
| Platform Owner- Required | Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. |
| System Administrator(s)- Required | Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. |
| Reporting Lead- Recommended | Meets with the ServiceNow Impact Accelerator Consultant, provides access to the required resources, and drives the actions from the engagement. |
| Developers- Recommended | Writes code for the ServiceNow platform. |
| Trusted Service Partner- Recommended | Attends ServiceNow Impact Accelerator to understand leading practices and potentially support customer going forward. |
Exceptions
ServiceNow is not responsible for implementing CIO Dashboard recommendations on Customer’s non-production or production instances.