Create a Socialsuite connection

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Create a Socialsuite connection to sync material topics and materiality assessment results from Socialsuite into your ServiceNow instance.

    Antes de Iniciar

    You must obtain the following information from your Socialsuite administrator before creating the connection:
    • Socialsuite API connection URL
    • Socialsuite API key

    Role required: admin

    Procedimento

    1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.
    2. Select the Social Suite record.
    3. Select Create New Connection & Credential related link.
    4. On the form, fill in the fields.
      FieldDescription
      Connection Name Name for the connection.
      Connection URL URL endpoint for the Socialsuite API.
      API Key API key for authenticating with Socialsuite.
    5. Select Create.

    O que Fazer Depois

    After establishing the connection, you can sync material topics from Socialsuite. For more information, see Sync material topics from Socialsuite.