Configure the ODBC driver

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Configure the ODBC driver to connect to your ServiceNow instance.

    Antes de Iniciar

    You must have administrator-level access for the Windows computer on which you want to configure the ODBC driver.

    Por Que e Quando Desempenhar Esta Tarefa

    After the driver is installed, configure it for your instance. The driver is preconfigured to connect to https://demoodbc.service-now.com using the DSN ServiceNow. There are two ways to configure connectivity for the driver.
    • Configure the global default used by all newly created DSNs.
    • Configure each new DSN with its own connection.

    Procedimento

    1. In Windows, navigate to Start > Programs > ServiceNow ODBC Management Console.
    2. Expand the Console Root tree to: ServiceNow ODBC Manager\Manager\<installation location>\Services\ServiceNow_ODBC\Data Source Settings\ServiceNow\IP Parameters.
    3. Double-click the DataSourceIPProperties attribute.
    4. Change the Value to the URL of your instance, such as https://<instance>.service-now.com.
      If integrating the ODBC driver with Edge Encryption, change the Value to the URL of your encryption proxy. See Edge Encryption ODBC driver integration for more information.
    5. Click OK.