For example, a manager has an employee Abel Tuter who is on PTO. They want to know if there are active incidents that are not assigned to anyone or assigned to Abel Tuter so they can assign/reassign them. They also want to see in that same list, all of the incidents that have high or overdue escalation so that they can also address those. The following shows how to create the necessary filters to obtain this data:

val activeIncidents = BooleanSimpleCondition.conditionIs("active", true)
val assignedToEmpty = StringSimpleCondition.isEmpty("assigned_to")
val assignedToAbel = StringSimpleCondition.conditionIs("assigned_to", "Abel Tuter")

val assignedToAbelOrEmpty =
  CompoundCondition(
  ConditionUtils.CompoundOperator.OR,
  listOf(assignedToEmpty, assignedToAbel))

val needToReassign = Criteria().addConditions(listOf(activeIncidents,  
  assignedToAbelOrEmpty))

val highEscelations = StringSimpleCondition.conditionIs("escalation", "2")
val overdueEscelations = StringSimpleCondition.conditionIs("escalation", "3")

val highOrOverdueEscelations =
  CompoundCondition(ConditionUtils.CompoundOperator.OR,
    listOf(highEscelations, overdueEscelations))

val needToHandleEscalation =
  Criteria().addCondition(highOrOverdueEscelations)

val myPrioritiesForTodayFilter = Filter(listOf(needToReassign,
  needToHandleEscalation))

// Get record using filter
val response = runCatching {
  getNowTableService()?.records(
    "sn_customerservice_case",
    FetchConfiguration(myPrioritiesForTodayFilter, 10)
  )?.execute()
}