Use case

Employees can view their HR cases and tasks in their preferred language on mobile devices, even when descriptions include personalized information from other fields. Using the script screen field in record screens, you can display these translated dynamic values in the mobile app. This provides the option for employees to see accurate translations of their HR cases, even when the descriptions contain personalized information.

Items to note when using dynamic variable support

Working with the Execution Script field

Use the following script format to return values for display on the mobile app. The script must return a JSON object with two required properties. Type defines the content format (in the example it's HTML), and Value contains the actual content to display (in the example it's Hello).

var json = {
‘Type’: ‘HTML’,
‘Value’: “<p>Hello! </p>”
}

Examples

Example 1: Displaying personalized case descriptions

Consider an HR case description field containing a variable that references the assigned user's first name:

'Hi {current.assigned_to.first_name}, Unable to access the personal details section in payroll portal.'

The script after this extracts the variable, retrieves the actual field value, and returns a personalized description:

'Hi Beth, Unable to access the personal details section in payroll portal.'

The script returns the updated text with Type set to 'Text'. For HTML content, set the Type to 'HTML'.

(function generateScreenField(current) {
    //Type appropriate comment here, and begin script below 
    var description = current.description;
   var regex = /\$\{(.*?)\}/; 
   var match = description.match(regex); 
   var fieldName = match[1]; 
   var element = current.getElement(fieldName); 
   var fieldValue = element.getValue(); 
   var updatedDescription = description.replace(regex, fieldValue); 
   var json = { 
       'Type': 'Text', 
       'Value': updatedDescription 
   }; 
   return json; 
})(current);

Example 2: Calculating elapsed time as a percentage

The script calculates the percentage of time elapsed between start and end dates and displays it in a percentage field on the details screen.

Note:

The percentage value returns with a numeric value and without the % symbol. The symbol is handled by the field formatting.

(function generateScreenField(current) {
    //Type appropriate comment here, and begin script below 
    //Logic to calculate percentage of time elapsed between start and end dates
    //Return percentage without % symbol
   var json = { 
       'Type': 'Percentage', 
       'Value': timeElapsedPercent 
   }; 
   return json; 
})(current);

Example 3: Calculating date values dynamically

This script calculates a date and displays it in a date field. The script runs when the field appears on the mobile app, calculates the date based on your logic, and returns it in the correct format.

Date format requirements:

• Date only: yyyy-MM-dd (example: 2025-01-29)
• Date with time: yyyy-MM-dd HH:mm:ss (example: 2025-01-29 14:30:00)

(function generateScreenField(current) {
    //Type appropriate comment here, and begin script below 
    //Logic to calculate value of the Date field
    //Return Date in the following format: yyyy-MM-dd (without Time)
    var json = { 
       'Type': 'Date', 
       'Value': calculatedDate
   };
(or)
   //Return DateTime in the following format: yyyy-MM-dd HH:mm:ss (with time)
   var json = { 
       'Type': 'DateTime', 
       'Value': calculatedDate
   };

   return json; 
})(current);