Assists page in Assistant analytics

  • Release version: Australia
  • Updated October 27, 2025
  • 1 minute to read
  • View usage of assists across assistants and optimize their consumption for improved outcomes.

    The Assists dashboard page aggregates metrics related to conversational assists, including total assists consumed, usage breakdown by assistant, usage trends, and features which used the most number of assists.
    Figure 1. Assists dashboard page in Assistant analytics
    Assists dashboard page in Assistant analytics.
    The visualizations on the Assists page help you with the following.
    • Track overall consumption of assists and the usage breakdown by assistants.
    • Identify the most popular AI features and usage patterns across assistants.
    Sum of all Conversational Assists
    This area of the dashboard shows the total number of assists consumed across all assistants in the selected date range. Use this metric to track growth in conversational assist usage from time to time.
    Figure 2. Sum of all Conversational Assists
    Sum of all Conversational Assists.
    Assist Consumption
    This area of the dashboard shows the distribution of assist usage across different assistants. Reveals which assistants are driving most usage.
    Figure 3. Assist Consumption
    Assist Consumption.
    Executions per Assistant
    This area of the dashboard shows the number of executions broken down by assistants.
    Figure 4. Executions per Assistant
    Executions per Assistant.
    Trending sum of all assists
    This area of the dashboard shows the trend of assist usage over time, broken down by assistant. Use this metric to spot spikes or drops in assist usage for different assistants to understand underlying causes.
    Figure 5. Trending sum of all assists
    Trending sum of all assists.
    Top 10 used AI Features
    This area of the dashboard lists the top ten AI features, for example, skills, agentic workflows, AI agents, in decreasing order of assists consumed.
    Figure 6. Top 10 used AI Features
    Top 10 used AI Features.