Configure Zoom and touchpoint integration

  • Release version: Australia
  • Updated June 16, 2026
  • 1 minute to read
  • Integrate Zoom with touchpoint records to schedule virtual meetings and generate AI-powered meeting summaries.

    This integration uses the Zoom spoke and a bi-directional webhook to connect Zoom meetings to touchpoint records. After the integration is set up, customer success managers can schedule Zoom meetings from a touchpoint and automatically generate summaries when meetings end.