Facilities Service Management Properties controls the behavior of the Facilities Service Management application.

Facilities Service Management adds the following properties.

Property	Description
facilities.management.autoclose.request.time	Number of days (integer) after which Resolved requests are automatically closed. Zero (0) disables this feature. Type: integer Default value: 1 Location: Facilities > Administration > Properties
facilities.management.workflow.state	Select the state at which the template workflow starts. Type: string Default value: 5 Location: Facilities > Administration > Properties
facilities.management.default.end.time	Default end time for all work agents when no schedule is set, formatted as 17:00. Type: string Default value: 17:00 Location: Facilities > Administration > Properties
facilities.management.fvw.area.unit	The system base area unit for facilities space tables. Set to true to use meters squared, or false to use feet squared. Type: true | false Default value: false Location: Facilities > Administration > Properties
facilities.management.timezone.weight	Time zone weight. Type: integer Default value: 10 Location: Facilities > Administration > Properties
facilities.management.state.value	Select the state that the request goes into after work in progress. Type: integer Default value: 6 Location: Facilities > Administration > Properties
facilities.management.work.spacing	Amount of time (in minutes) to add between the end of a task and the travel start of the next. Type: integer Default value: 0 Location: Facilities > Administration > Properties
facilities.management.skills.weight	Skills weight. Type: integer Default value: 10 Location: Facilities > Administration > Properties
facilities.management.location.weight	Location weight. Type: integer Default value: 10 Location: Facilities > Administration > Properties
facilities.management.default.start.time	Default start time for all agents when no schedule is set. If there is no scheduled task or if the task is continued from the previous day, the start time is set for a day other than the current day. This property uses a 24-hour clock. Type: string Default value: 08:00 Location: Facilities > Administration > Properties
facilities.management.overwrite.user.location	Overwrite the user location with the primary location set in the fm_m2m_user_to_space table. Type: true | false Default value: true Location: Facilities > Administration > Properties
glide.ui.facilities_request_task_activity.fields	Facilities Request Task activity formatter fields Type: string Default value: assigned_to,cmdb_ci,state,impact,priority,opened_by,work_notes,comments,override_schedule_conflict Location: Facilities > Administration > Properties
facilities_management.map.merge.task.agent.markers	Merge the task and agent markers on the geolocation maps with a purple marker. Type: true | false Default value: false Location: Facilities > Administration > Properties
facilities.management.max.agents.processed	Sets the maximum number of agents processed by auto-dispatch at a time. The system has an absolute limit of 300 agents. The system cannot auto-dispatch a task for a dispatch group that contains more agents than the value configured. Type: integer Default value: 100 Location: Facilities > Administration > Properties