Activate Service Management

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The Service Management Core plugin is activated automatically when you activate any service management application.

    Before you begin

    Role required: admin

    About this task

    For information on subscribing to a service management application, see Activate Facilities Service Management.

    The Service Management Core plugin also activates the following plugins if they are not already active.
    • Automatic Assignment
    • Asset Management
    • Process Flow Formatter
    • State Flows
    • Knowledge Management V3
    • Skills Management
    • Territory Management
    • Managed documents
    • Task Activities
    • Service Management Geolocation
    • Encryption Support
    • Workbench
    • Checklist