--- Release : - australia ft:locale : - English ft:publication_title : - Australia Service Management ft:clusterId : - sm4e bundleId : - sm4e workflow : - Technology --- Australia Service Management - [Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_ServiceManagement.html?contentId=2JiwfEtI58esKQc9Ok~J3Q) - [Activate Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ActivateServiceManagement.html?contentId=JyJv6aBrxLE2DzWOwSLtKw) - [Activate other Service Management applications](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_ActivateOtherSMApplications.html?contentId=o65IjyHRdyWG_tMRoChIpg) - [Service management states](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_ServiceManagementStates.html?contentId=TDAi4PVn5AceiWlPyMwfCA) - [State flow customization](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_StateFlowCustomization.html?contentId=gJ~6nL0BZi335Crp1z0fWQ) - [State flow dictionary overrides](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_StateFlowDictionaryOverrides.html?contentId=QB54fSTiNNz0Ak286EcT3w) - [Work notes in state flows](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_WorkNotesInStateFlows.html?contentId=Gryvja5S91fvOiDJSZW0bQ) - [Field controls in state flows](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FieldControlsInStateFlows.html?contentId=USCiVQ8npKqxVdKEPg~mAg) - [Trigger events on state changes](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_TriggerEventsOnStateChanges.html?contentId=I5feGg~vMazCHiGgFfafxg) - [Rebuild state flows](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_RebuildStateFlows.html?contentId=~0IECMpMiXBTKdRGt~k~bg) - [State flow cleanup](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_StateFlowCleanup.html?contentId=lj6u44Cpu_wP~l3NIZhsrw) - [State flow example](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_StateFlowExample.html?contentId=JpRkilMkOEcDw6zdtWzCvw) - [Implications of disabling SM state flows](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_ImpDsblStFl.html?contentId=TKFi07iGthpVjB28wtoiEw) - [Re-enable state flows](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ReEnableStateFlows.html?contentId=VhFYHNe1XL6XXJ1qzd7K_g) - [Service Management Core installation reference](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_ServMgmtCoreInstallRef.html?contentId=1OErqr7Z1ewI2W~GYvWVOg) - [Installed with Service Management Core](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_InstallWServMgmtCore.html?contentId=W~TGNhNkBcIbo0bK2OIyfQ) - [Planned Maintenance](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/c_SMPlanMaint.html?contentId=299_Uo3l9vLuEPVXMmo5lA) - [Activate Planned Maintenance](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/t_ActivatePlanMaint.html?contentId=qCWfMD88zb14NsxwqJzHaw) - [Installed with SM Planned Maintenance](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/r_InstallWServMgmtPlanMaint.html?contentId=n0ak9vBexNxl4YJ1U58rZw) - [Managing maintenance plans](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/c_MaintPlanMgmt.html?contentId=2zV8oSnAn5SgG1RAwm7L8Q) - [Create a maintenance plan](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/t_CreateAMaintPlan.html?contentId=M~afTywMQVaCqwJApqLz3A) - [Property settings for Planned Maintenance](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/planned-maint-properties.html?contentId=DS3CLqs7dJU4N7_ffbk9CA) - [Configure a maintenance schedule](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/t_DefineAMaintSched.html?contentId=S19w4sG73z5wZ8b0moO~vA) - [Changes to maintenance schedules](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/c_ChangesToMaintSched.html?contentId=4anMtrfw3CmmSijwRs8_AQ) - [Associate a maintenance plan to filtered records](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/t_AssocMaintPlanToFilterRec.html?contentId=4NrqspXX4eAB9qJGGo~ExQ) - [Associate a schedule template to matching records](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/t_AssocSchedTempToMatchRec.html?contentId=BOIrTRC_En22bQ66MpjiCw) - [Run a scheduled job to execute a maintenance schedule](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/t_RunSchedJobToExecMaintSched.html?contentId=CzXbTi3fIW~XSFdzeA19bQ) - [Run a maintenance schedule on demand](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/t_RunAMaintSchedOnDemand.html?contentId=jHa6NxplwDwXg70sD0GuYQ) - [View a maintenance log](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/t_ViewAMaintLog.html?contentId=DxBNpT_v4TkV~9yV~AyFUA) - [Maintenance plan examples](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/r_MaintPlanExamples.html?contentId=iZ3m79XecLTPkd2FQuJ43w) - [Domain separation and Planned Maintenance](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/planned-maintenance-family/domain-separation-planned-maintenance.html?contentId=llH8VC61GPWQXHO9BDlxBw) - [Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/FacilitiesLandingPage.html?contentId=6YIX2Hk8ZXKd2sd7zdxnOg) - [Facilities Service Management overview](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FacilitiesServiceManagement.html?contentId=3_7XFUYocLEumGG5CiZs8g) - [Activate Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ActivateFacilitiesSM.html?contentId=_A3z1ncK4rA81nIBryyPwA) - [Create a group](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateAGroup.html?contentId=bfPdjFRMclMJkMymHfcvdA) - [Configure Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ConfigureFacilities.html?contentId=1nkuDG0g9UWKhXsLCK9grQ) - [Task vs. request driven processing](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_TaskVsRequestDrivenProcessing.html?contentId=wLFIcpWMQkEkXEQ3Tl8ZOQ) - [Installed with Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_InstallWFacServMgmnt.html?contentId=aKIskPo~64eChf2E6myqWw) - [Tables installed with Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_TableInsWFacServMgmnt.html?contentId=I10BvO_hcToRmknG9P5Aqg) - [Properties installed with Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_PropInstallWFacServMgmnt.html?contentId=DyjJA~KLAMfGeg~aU_SKkw) - [Roles installed with Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_RolesInstallWFacServMgmnt.html?contentId=XCIPuBTRAuJx9RAxYdXj6A) - [Script includes installed with Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_ScriptInclnstallWFacServMgmnt.html?contentId=x2cNRkyoLv5Zkhgk~NTXCA) - [Business rules installed with Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_BRIWFacilitiesServiceManagement.html?contentId=BYtGnqtSgnXwel~rfXKqVA) - [Email notifications installed with Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_EmailNotsInstWithFacServMgmt.html?contentId=GgVUG57ssJBty9sXloAOQw) - [Catalogs installed with Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_CatInstallWFacServMgmnt.html?contentId=WlZUElzBOIlvImTfqyGnVg) - [Table transform maps installed with Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_TableTransMapInstWFacServMgmnt.html?contentId=b56ya~tZn3WqjLtAYtxXCg) - [Activate Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ActivateFacMoveMgmt.html?contentId=duHl5GUOQLYnNaVktCyksw) - [Configure Enterprise Move](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ConfigureEnterpriseMove.html?contentId=aNid4K~h1tIfZegyxz~N5w) - [Installed with Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_InstallWFacMoveMgmt.html?contentId=VHcCINQKOPw_QaOQXmQgsA) - [Tables installed with Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_TblsInstallWFacMoveMgmt.html?contentId=2rrHNDQwEZA6ucazFF_5lw) - [Properties installed with Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_PropsInstallWFacMoveMgmt.html?contentId=1W2HAsCK09E3_en5DmxScA) - [Roles installed with Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_RolesInstallWFacMoveMgmt.html?contentId=Yqoh2Xw6Re4S96RsmVg~jg) - [Email templates installed with Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_EmailTemplInstallWFacMoveMgmt.html?contentId=wraYPY9Got82ohPqtgFqxg) - [Script includes installed with Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_ScrptIncludeInstallWFacMoveMgmt.html?contentId=duqvY8VCWKIhaloqCCb4Kg) - [Client scripts installed with Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_CScriptsInstallWFacMoveMgmt.html?contentId=JHmtrnQexr5NBB9RKwRYWA) - [Notification email scripts installed with Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_NotifyEmailScriptsInstallWFacMoveMgmt.html?contentId=uZEy6XbCbWNA0jJaqy7STA) - [Business rules installed with Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_BRulesInstallWFacMoveMgmt.html?contentId=klj4U~Vbk9eML~zLpOPfAA) - [Workflows installed with Facilities Move Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_WrkflwsInstallWFacMoveMgmt.html?contentId=FPxOX6pADWmXiD68hJUhBA) - [Activate Facilities Visualization Workbench](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ActivateFacVisWorkbench.html?contentId=BQWmoFQVJ3QZitYJ51xaKA) - [Facilities visualization workbench configuration](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_WorkbenchConfiguration.html?contentId=aFcXXe62Y4VxaPcPMm0Gdg) - [Migrate facilities data to new space definition tables](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_MigFacDataToNewSpaceDefTable.html?contentId=jJlHU7VPmahK3Q0j0voZrQ) - [Installed with Facilities Visualization Workbench](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_InstallWFacVisWorkbench.html?contentId=A5ZfEXxOqoqqXp_ulHLU2A) - [Tables installed with Facilities Visualization Workbench](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_TableInstallWFacVisWorkbench.html?contentId=1uvac4EktR1Ir1NPPmCZDA) - [Space Management properties](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/SpaceMgmntProperties.html?contentId=JJagzJMBbjoJeH8BdTsCgg) - [System property categories installed with Facilities Visualization Workbench](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_SysPropCatInstallWFacVisWorkbench.html?contentId=LcmKz9nv2oeNDjaxdlbr8A) - [Script includes installed with Facilities Visualization Workbench](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_ScriptIncInstallWFacVisWorkbench.html?contentId=i2UQxbhkhaimmUqmVMXFPg) - [Client scripts installed with Facilities Visualization Workbench](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_ClientScrptInstWFac.html?contentId=8KkqI5pLCD836LovgI15Kw) - [Business rules installed with Facilities Visualization Workbench](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_BRIWFaciiltiesVizWorkbench.html?contentId=QstZDXLjBJYoIyqRX680ow) - [Macros installed with Facilities Visualization Workbench](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_MacrosInstallWFacVisWorkbench.html?contentId=RJ9VEqdbpccivhWGXaOPnA) - [Facilities service management process](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FacilitiesSMProcess.html?contentId=V~89x48N8~gNYklPaxkMqg) - [Facilities requests](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FacilitiesRequests.html?contentId=GGIzM04kL~VDA1yuN3SgPg) - [Facilities request creation](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_FacilitiesRequestCreation.html?contentId=Fd6s5Ib5otx5gXuL0ijQHQ) - [Create a request through the facilities catalog](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateAReqThroughFacCatalog.html?contentId=BoKA6wopJIO_x3SI9WtL8g) - [Create a request with the facilities request form](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateReqWFacRequestForm.html?contentId=fAtxz~Y6qDNr18HljOhlSg) - [Facilities request approvals](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FacilitiesRequestApprovals.html?contentId=A7vgvZzLHnDOSJ8mv7Ejog) - [Facilities agent assignment](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_FacilitiesAgentAssignment.html?contentId=Vjp4vciou_TV_5Y4A1gudA) - [Schedule blackout periods](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_ScheduleBlackout.html?contentId=6gFkpvYpQUtbn0CgfDmowQ) - [Create a facilities schedule blackout](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateFacScheduleBlackout.html?contentId=Fw9ZzxfQ75OGoqZCp3b17Q) - [Collaborate on a request](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CollaborateOnARequest.html?contentId=I3x~AI8MIup84dGMl7EivA) - [Change the location of a request](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ChangeTheLocationOfARequest.html?contentId=E0mHOZU1Pw6Lol3Ta7eObw) - [Close a request](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CloseARequest.html?contentId=y0sFl5ZwXrZ_BHF3jf3arw) - [Closed and completed requests](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_ClosedAndCompletedRequests.html?contentId=fyCvRkBeh6iHdAxu1CKkzA) - [Facilities request tasks](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FacRequestTasks.html?contentId=eOM4N~_OgGRDn7JkUxvm~A) - [Create a facilities request task](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateAFacilitiesRequestTask.html?contentId=ehCihO3Wz5SU8AlmJDzueQ) - [Task windows](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_TaskWindows.html?contentId=VPPGa9Wu~fN1YywrdObfbA) - [Clone a request task](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CloneARequestTask.html?contentId=wdPfTIwjPLiSN9SkQEgUCw) - [Task template for common tasks](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_UseTaskTempForMultReqTemp.html?contentId=NmAcVu62iON6zVi_QBjpYg) - [Auto-dispatch a task](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_AutoDispatchATask.html?contentId=J6~HE7NILMpdeEFYkmwyLg) - [Domain separation and Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/domain-separation-facilities-service-mgt.html?contentId=vkVF6aHOgPy4yvqcUy_t6Q) - [Space management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_SpaceManagement.html?contentId=4AV0SEwOt94R4DyOkFPDQg) - [GeoJSON map files](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_GeoJSONMapFiles.html?contentId=XHwAy0Dr32xR2tw6IpUVzQ) - [Community file](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_CommunityFile.html?contentId=w~hiJ8qaQJ033rsxg13ThA) - [Campus information](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_CampusInfo.html?contentId=rp5q2WWtc340Vx_GWgFMcA) - [Building information](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_BuildingInfo.html?contentId=_YacxEux6g__4bz1TuMwMg) - [Level information](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_LevelInfo.html?contentId=XOFwA1k4ZG5NpsjA8~gu_g) - [Level geometry file](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_LevelFile.html?contentId=0acXeZJBJoAb8snAWdfpFA) - [Valid classes](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_ValidClasses.html?contentId=CNeS270XVnFBBF~Z01qJ7g) - [Process GeoJSON map files](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ProcessMapFiles.html?contentId=4dKB3F3xwf8dHv0i65q3mQ) - [Customer-created maps](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_Manually-builtMaps.html?contentId=sMkLlvXWPoESA~N2d9PdgQ) - [Space roll up calculations](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_SpaceRollupCalculations.html?contentId=95sSfJdgCnt9eHohlgxQdg) - [Add or edit a campus](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_AddOrEditACampus.html?contentId=nZyhR6EPDj7WGdhTb1SScA) - [Add or edit a building](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_AddOrEditABuilding.html?contentId=wGawbq47J4~gzkfQv93Lrw) - [Add or edit a floor or level](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_AddOrEditAFloorOrLevel.html?contentId=v6fov4QMWQbvVCfGwi9apQ) - [Add or edit a space](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_AddOrEditASpace.html?contentId=TWQvvthzbeDz9znh82PI1w) - [Add or edit a zone](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_AddOrEditAZone.html?contentId=~5eZbJaC3hhqmL5qLR2hgA) - [Delete a campus](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_DeleteACampus.html?contentId=iGZrhqF4AqgS2gw4b5_~ow) - [Delete a building](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_DeleteABuilding.html?contentId=99mIAUOySNAeMBj4MC7y1w) - [Delete a floor or level](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_DeleteAFloorOrLevel.html?contentId=ziGHtdVxA2tc2G7PJgH89A) - [Delete a space](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_DeleteASpace.html?contentId=HYu0a70bhO5hAM~sAEM9jA) - [Delete a zone](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_DeleteAZone.html?contentId=Dlit8vhTG6e6mxJHsneh6Q) - [Run transform to update data](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_RunTransform.html?contentId=X_e6K8suRA~nFtoduLW2QA) - [Transform map](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_TransformMap.html?contentId=SaxJ_Z~h0XRVn_DNaCsmiQ) - [Facilities move management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FacMoveMgmt.html?contentId=~RcjG2aOSRgNv43ofah8Mw) - [Facilities move requests](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FacMoveRequests.html?contentId=SuQLaneS25hD3uvg54t7fw) - [Create a move request through the facilities catalog](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateAMoveReqThruFacCatalog.html?contentId=EmdH3h~zjC_1tMNdgPuoDQ) - [Create a move request with the move request form](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateMoveReqWFacReqForm.html?contentId=3mOd6NgaKGCmhqZeISuCqw) - [Facilities move request templates](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FacMoveReqTemplates.html?contentId=uN6KU8h~Fbw1kaVvngtgcA) - [Enterprise move](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_EnterpriseMove.html?contentId=_WqjzzQzNSI5LidbQupgcg) - [Move planning tool](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_MovePlanningTool.html?contentId=nqCR8ABA~TV9lm0kUc3zQA) - [Enterprise move scenarios](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_EnterMoveScenarios.html?contentId=zuEOU7VoMeI~C4jjj6UB4Q) - [Plan a move scenario](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_PlanScenarioMPT.html?contentId=2BAbtHU~nEf5mS26W8jUSg) - [Lounge](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_Lounge.html?contentId=bkDTB1TG16ua_iAlgnKshg) - [Activate a delegator](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ActivateADelegator.html?contentId=MKNlYbDsvp9dNLYT3XjXFg) - [Move delegators](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_EnterpriseMoveDelegators.html?contentId=HNF1xF3~HbNtaCNnRB0aWQ) - [Assign users to seats](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_AssignSeatsAsADelegator.html?contentId=mdclu~1E9s9UyIckyYOKnw) - [Enterprise move details](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_EnterMoveDetails.html?contentId=bmKIQdD153Pzlu2s24X_Ug) - [Enterprise move requests](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_EnterMoveRequests.html?contentId=_FszOUJSSHkMH___JZwSOw) - [Enterprise move tasks](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_EnterMoveTasks.html?contentId=RoTvvaixFrHPf_8CDW4qNQ) - [Interactive facility maps](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_InteractiveFacilityMaps.html?contentId=WaJhPoSs4ENSCsBBeq2H5g) - [Map filters](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_MapFilters.html?contentId=hlI8ShuYj96bScWN6bySPA) - [Simple filters](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_SimpleFilters.html?contentId=Usu4Vhtqs9uCD88IQ8P2yA) - [Saved filters](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_SavedFilters.html?contentId=iTJhuTMcB5xSwcJSGawwUw) - [Create a map filter in Facilities Service Management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateAMapFilter.html?contentId=oYA1X1lIsbpsmG5pT8dNGg) - [Enhanced labels](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_EnhancedLabels.html?contentId=vzSel5QiveM6hHtHUBUcLA) - [Map settings](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_MapSettings.html?contentId=kl5m3abuHTRj4x8LjPr7pA) - [Find a space or user on a mobile interface](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_FindSpaceUserMobile.html?contentId=NXgWQ1K3Tix4s0IKvTc5CA) - [Find a space or user](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_FindASpaceOrUser.html?contentId=~ty_FQCcAnicGcgFKkxnRQ) - [Find an asset or CI](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_FindAssetorCI.html?contentId=4QFUIsD4efi~PnlGbAunYQ) - [Show any task on a map](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ShowAnyTaskOnMap.html?contentId=IOIQAccgPrMtXY2yVr4nuA) - [Facilities Floor Plan](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FacilitiesFloorPlan.html?contentId=t39hNZ0LhxUuX0A4TXDsAA) - [Create a facility request from the floor plan](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateFacReqWorkbench.html?contentId=OKp0bRI7i1qKrtduinJkUg) - [Facilities Workbench](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_FacilitiesWorkbench.html?contentId=RzP5wSIGOod58mgwtTDLYQ) - [Find a move request](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_FindMoveRequest.html?contentId=fJaM9bk3W0QK~n9hDZRqWg) - [Find a facilities request](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_FindFacilitesRequest.html?contentId=BGHfTrlW_Ap9uhPJwOjanA) - [Edit a zone](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_EditAZone.html?contentId=gFHXG9NvNSi73bMvfQlxHA) - [Request Management in a Service Management application](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/rm-sm-application.html?contentId=6mqw2bJ9F~V4zuEEsDPzCA) - [Request creation](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_RequestCreation.html?contentId=LaSgb8Sz2~R~sRSnpH3UWw) - [Create a request through a catalog](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateARequestThroughTheCatalog.html?contentId=lTV~YWCaKU0g7B7KKYDK9A) - [Request creation using inbound email actions](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_ReqCreateUseInboundEmailAct.html?contentId=OWB~alAyHLBG2WXYSBap0Q) - [Create a request from an inbound email](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateARequestFromAnInboundEmail.html?contentId=WD5ZELcR6QMHkOiYz1pQ~Q) - [Create a request from a forwarded inbound email](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateReqFromAForwInbndEmail.html?contentId=K69kfD8wb7V~2gZQNdOalw) - [Update a request from an inbound email](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_UpdateARequestFromAnInboundEmail.html?contentId=kN5LBrPZaWo9f0GtKYz67A) - [Request states](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_SMRequestStates.html?contentId=9LEPEz3VDPUVpxbM_yCQ8Q) - [Request approvals](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_RequestApprovals.html?contentId=KSf7WX1NhoXZ5chxIsGhqg) - [Agent assignment methods](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_AgentAssignment.html?contentId=wYTqQDXRYPt4OwQM5oao5w) - [Manually assign agents to active requests](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_ManAssignAgtToActSMReq.html?contentId=jtvP7Od6FVeLJ5siaRa4BA) - [Agent auto assignment](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_AgentAutoAssignment.html?contentId=Dciel3X_Aj9iNtGeGa3NmQ) - [Agent auto assignment using rating-based criteria](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_AgentAutoAssignUseRatBaseCrit.html?contentId=JlTTonPD26RGdWqs3NGoRQ) - [Agent auto assignment using location](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_AgentAutoAssignmentUsingLocation.html?contentId=6SvyliEZcdZSutUPxJyV9A) - [Agent auto assignment using skills](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_AgentAutoAssignmentUsingSkills.html?contentId=i5g9zJOE9vkvZ5WVx8hJ9Q) - [Agent auto assignment using time zones](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_AgAtAssgnZones.html?contentId=c3bmlYRqbV5pXcRU6JmYdg) - [Agent auto assignment using time-based criteria](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_AgAtAssgnTime.html?contentId=7MXEAFsZbL6uR_UsiJFxfA) - [Agent auto assignment using schedules](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_AgAtAssgnSchd.html?contentId=EvrZijCRrY~MG8NUlkA~Cg) - [Agent auto assignment using priority assignment](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_AgentAutoAssignUsePrioAssign.html?contentId=JuTwgoEJQobOR5K210fhmw) - [Agent auto assignment using multiple selection criteria](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_AgAtAssgmtMlt.html?contentId=rDa~XVHUU24hcAw23gHrlw) - [Collaborate on a request](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CollaborateOnARequest-d21745e5868.html?contentId=1ac8GcKjL6iO4LdkziQuxA) - [Close a request](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CloseARequest-d21745e5903.html?contentId=imK5ae7NpQHlGL77tRkRhA) - [Closed and completed requests](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_ClosedAndCompletedRequests-d21745e5938.html?contentId=2mg8OJSkBYhemXBfPZf_2Q) - [Request task management](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/c_RequestTasksMgmt.html?contentId=NNfXufcyOY62HnWybh8SZA) - [Create request tasks](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CreateRequestTasks.html?contentId=T9DJpPt16_oWW1k48Utn3Q) - [Request task states](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_SMRequestTaskStates.html?contentId=ggw4FNmXd_jIJwna804_qg) - [Task windows](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/r_TaskWindows-d21745e6078.html?contentId=HPEaSrz1kAVKNfkvFOVSsA) - [Task template for common tasks](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_UseTaskTempForMultReqTemp-d21745e6117.html?contentId=OEGlFFvmabfUj4k5ebcK6g) - [Clone a request task](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/t_CloneARequestTask-d21745e6156.html?contentId=cxT5SPeq28gifB9f_bOhWQ) - [Request Management Platform Analytics Solutions](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/request-content-pack.html?contentId=y3on3GreDb2fxiBHuxI1cQ) - [Legacy: Request Management - Requested Item dashboard](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/requested-item-mgmt-dashboard.html?contentId=a9NNqiejb9j8EXdWFjvM~w) - [Open Requested Item State Monitor dashboard](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/open-req-item-state-dashboard.html?contentId=hPIe4OxG_DGvnWrRITGygQ) - [Open Requested Item Age Monitor dashboard](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/open-req-item-age-dashboard.html?contentId=TqLbOdXe3CAW1f~foH1dKA) - [Open Requested Item Reports dashboard](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/open-req-item-reports-dashboard.html?contentId=8e35J~sAUp4xo28dxDZTxQ) - [Legacy: Request Management - Request dashboard](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/request-mgmt-dashboard.html?contentId=zFRHASaiNbT5EBKpNa20VA) - [Open Requests State Monitor dashboard](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/open-requests-state-dashboard.html?contentId=m1_~zI31waYg1fTqyTpxYA) - [Open Requests Age Monitor dashboard](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/open-requests-age-dashboard.html?contentId=QRxCthtJ6vsbZGrEBiozEg) - [Open Request Reports dashboard](https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise/open-request-reports-dashboard.html?contentId=2ROL~bBVS~liFi6gP6~tlQ)