--- Release : - zurich ft:locale : - English ft:publication_title : - Zurich Finance and Supply Chain ft:clusterId : - stpop bundleId : - stpop workflow : - Employee --- Zurich Finance and Supply Chain - [Finance and Supply Chain](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-supply-chain-landing.html?contentId=93kMD1mI1dsKg8ftRf3AZg) - [Finance and Supply Chain applications](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/fsc-common-apps-landing.html?contentId=KEknOuRYbzbHGNLe808RrQ) - [Common applications](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/common-service-delivery/fsc-common-apps.html?contentId=oHJ91CrhkEGvxdyTqm6O8Q) - [Learn about FSC common applications](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/common-service-delivery/learn-common-apps.html?contentId=fRaUhoDKFh90yVgjMvc33g) - [Components installed Finance Common Architecture](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/common-service-delivery/installed-with-finance-common.html?contentId=hLxaNnQIu4VO1PY~q1z73Q) - [Components installed ERP Integration Framework](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/common-service-delivery/installed-with-FSC-ERP.html?contentId=sIm2AbEFQ88aLEFQnxL8zQ) - [Finance Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/fin-case-mgmt-landing-page.html?contentId=o04vbTPZQyhIAKmen87Mlg) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/explore-fin-case-mgmt.html?contentId=nv7ZWM_PDkBB8wBIOCXC_w) - [Overview of the Finance Operations Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/fin-ops-workpace.html?contentId=_4q5QwrqYiHf6M_85gZ5NA) - [Workspace landing page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/fin-ops-ws-landing-page.html?contentId=Cw_WnsZ0rL3UgoVCYgREPA) - [Workspace list page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/fin-ops-ws-list-page.html?contentId=Vum9sbGf9RlCiup6y4Mfxw) - [View a case from Finance Operations Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/view-case-fin-ops-ws.html?contentId=6nSX8Y0oteMhyDNOphslCw) - [Workspace case details page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/case-details-fin-ops-ws.html?contentId=TEIbIDvn7_qXbbpZKZaIug) - [Send emails from Finance Operations Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/send-emails-fin-ops-ws.html?contentId=vX0A2WpylkfmHBs_Sfxzew) - [Agent assist in Finance Operations Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/agent-assist-in-fin-ops-ws.html?contentId=AgBCZR8F0eib1qfDoRhcDw) - [Interaction management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/interaction-mgmt-fin-ops.html?contentId=DjF40LPjEEOmsdQ2ihZV8g) - [Finance Operations Workspace inbox](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/fin-ops-ws-inbox.html?contentId=0Ji43pOsLvC7m_Z_xE4e1w) - [Create a new interaction](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/view-create-new-interaction-fin-ops-ws.html?contentId=rjyQWlk1SlFDO24rifvCkg) - [Create a finance case from an interaction](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/create-fin-case-from-interaction-record.html?contentId=ma5MU73bFmI4BY3F5VnXWA) - [Associate an interaction with a finance case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/associate-interaction-with-finance-case.html?contentId=ny7CNAHUR89w7JvkT9dIXw) - [Playbooks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/fin-ops-process-automation-designer-flows-for-playbook.html?contentId=cPyuCqb2sFeaugQ8TXimIg) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/config-fin-case-mgmt.html?contentId=lsMx60otosBtXpMcNLlP5A) - [Install Finance Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/install-fin-case-mgmt.html?contentId=ekCeeRbTG~Ua1l53AdydwQ) - [Components installed with Finance Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/installed-with-fin-ops.html?contentId=2FEtkns61LU8zNJDYbAotA) - [Application plugin installation sequence in Finance Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/app-plugin-install-seq-fin-ops.html?contentId=4qWlSqDIgdbeoyifHUgxsQ) - [Activate the Create Finance Inquiry for inbound email flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/activate-fin-case-inquiry-flow.html?contentId=peGV4~U8JEZrwoMBl6YEtQ) - [Configure Finance Operations Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/configuring-fin-ops-ws.html?contentId=9kiYTJtDrmTNsc1hxoSvhw) - [Workspace landing page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/configure-fin-ops-ws.html?contentId=4MbHQ0tk_WS2hTDkuVmGOw) - [Configure knowledge bases from the Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/configure-kb-fin-ops-ws.html?contentId=JoaUjBe62JtUI8ElFwb63Q) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/using-fin-case-mgmt.html?contentId=GnB~yTRaw9RE8eR2iiwCQA) - [Use the Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/using-ec-fin-case-mgmt.html?contentId=4KomolrK163QCCdh_pZ_QQ) - [Submit a finance request from Employee Center catalog](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/submit-fin-req.html?contentId=lFn3Xvr3XcFHBL~F_kk3lA) - [View finance articles](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/view-finance-articles.html?contentId=53Tsenev0~qBitgWEsbI_g) - [Use the Finance Operations Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/using-fin-case-mgmt-workspace.html?contentId=QH_~p0NyKyyykV_rPx08nQ) - [Create a finance case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/create-case-from-ws.html?contentId=mDCpoV~sjbUD9y9JVsQPBQ) - [Assign a finance case to yourself](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/assign-fin-ops-case-to-yourself.html?contentId=oufOReMb9aPfn6l9Jfclew) - [Accept a finance case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/accept-fin-case.html?contentId=hs4P5wAb_9idVx7xqqEpuA) - [Request additional information for a finance case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/req-info-for-fin-inquiry-case.html?contentId=b_7QZj9DpLP13o43_TNEXg) - [Search for finance cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/search-for-fin-cases.html?contentId=G1j4ds1AOrVoUy_4~wDHjQ) - [Initiate sidebar discussions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/initiate-sidebar-discussions.html?contentId=hl3vQMcxrBovpWPZPDt1Tg) - [Create a finance task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/create-fin-task.html?contentId=lG_ymvzE8RLTUrbBQnrZ0g) - [Create a finance task from a finance case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/create-fin-case-task.html?contentId=MI1zs4lEGbkPZW4FSKwPEw) - [Close a finance case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/close-fin-case.html?contentId=ekeA1d8j6YhIfLICjQzvLw) - [Create a knowledge base article](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/create-kb-fcm.html?contentId=Wq9aRpWAGVZOCwiBIJLOUw) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/fin-case-mgmt-reference.html?contentId=IYJeTcDrny8hujUpUInGIQ) - [Create a finance case form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/create-fin-inquiry-form.html?contentId=6Ixq_yIP224MPVNn7BJFuw) - [Finance Case form tabs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/fin-case-form-tabs.html?contentId=F_ej092C3p1VJTXF9TH45w) - [Create a finance task form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/create-fin-task-form.html?contentId=39~d0cdAGjsASVm5r9ufzg) - [Interaction form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/details-tab-fin-ops-interaction.html?contentId=hepWKQ2WGwQYm78ixZBHNg) - [Create new interaction related record form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/create-interaction-related-record-form.html?contentId=KsKazogw8esH2whSGxx4sA) - [Email notifications from Finance Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/email-notifications-fin-case-mgmt.html?contentId=HISQnLked61aj30BoGl7GQ) - [Create knowledge base article form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/finance-case-management/create-kb-form.html?contentId=5UkbtYConmpscLbH_tZBnw) - [ServiceNow Otto applications for Finance and Supply Chain](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/now-assist-fsc-common-landing.html?contentId=62gplkFo17S3CspsYWZjoA) - [ServiceNow Otto for Finance and Procurement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/now-assist-fsc-common.html?contentId=TF4tEDPgkyctOYFI2PQeSg) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/now-assist-fsc-exploring.html?contentId=~uvBJumn4Hf~5iEzAc~Rjg) - [Supporting information for ServiceNow Otto for Finance and Procurement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/now-assist-fsc-supporting-info.html?contentId=viMlhi9Zfaap91U23I9Ayw) - [Required roles](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/now-assist-common-roles.html?contentId=gpEOt~Ey9BZ2TBjOgAf8Dg) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/configure-now-assist-fsc.html?contentId=TNacpHERHOHaHouAXRgrxg) - [Customize generative AI skills for Common FSC features](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/cust-now-assist-fsc-skill.html?contentId=DnuHyi5EHV~f0_8WF3GSTQ) - [Skill inputs for ServiceNow Otto for Finance and Procurement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/input-triggers-now-assist-fsc.html?contentId=vibXHaEoERQbUQDOgipeRg) - [Customize supplier summarization skill](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/cust-na-fsc-supplier-skill.html?contentId=SsQUEfyaH_gzLXSgiH0uJA) - [Skill inputs for Supplier summarization for fulfillers skill](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/input-triggers-na-fsc-supplier.html?contentId=vn0B609XgImZqc1LqjZp3g) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/now-assist-fsc-using.html?contentId=G8YTiwWCeIyuymnxKVRsOw) - [Summarize a procurement case by using ServiceNow Otto for Finance and Procurement in Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/now-assist-fsc-summarize-po.html?contentId=sXWylNQgf0Ka6h4mkiKWig) - [Categorize inquiry cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-fsc-common/categorize-inquiry-cases.html?contentId=th3ksQqHO_5aJ_b7Bv8jMw) - [Source-to-Pay Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-operations-overview.html?contentId=QRbP18M8Bwbpg9DP3T1nqw) - [ServiceNow Otto](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-source-to-pay-operations.html?contentId=IArf6OprLQjTvc1_CJcXOw) - [Source-to-Pay Operations common skills](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-common-skills.html?contentId=fosJJ3wYAAlClBgrrdOAAw) - [Using AI Data Explorer in Source-to-Pay Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/using-ai-data-explorer-in-source-to-pay.html?contentId=qfBP1VDMGxbHEP15piKWaA) - [Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/source-to-pay-ws-overview.html?contentId=BKy4pnbgUaoKBprxfnalCg) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/exploring-source-to-pay-operations.html?contentId=cWauqvJIRpv16ByxKXL0~w) - [Source-to-Pay Workspace landing page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/source-to-pay-ws-landing-page.html?contentId=47yiYmc5Q6V5Gfr6HnMukA) - [SPO landing page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/procurement-workspace-landing-page.html?contentId=3FrIwy9IxmFTYP1wHBsGrQ) - [SLO landing page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/supp-manager-ws-home.html?contentId=3llMQnKNjSEylYaAN9EpMQ) - [APO landing page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/acc-pay-workspace-landing-page.html?contentId=HtArJqkyEyPLwua6RQvEww) - [POM landing page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/purch-order-mgmt-tab-s2pws.html?contentId=JeYrNVXJ3AWehxCmsoo84w) - [Source-to-Pay Workspace list page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/source-to-pay-list-page.html?contentId=gxQ2PwczSHa3_Qz8Iy131w) - [SPO list page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/procurement-specialist-list-page.html?contentId=wb2rrg1WrAtAOm8DiqApFg) - [SLO list page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/supp-workspace-list-page.html?contentId=wTaxj~iA_G83k6mkXgYx4w) - [APO list page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/acc-pay-workspace-list-page.html?contentId=GB8IdwaXg1SoHzmMkTqmsw) - [POM list page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/pom-list-page.html?contentId=PXXVVbvn_g7RCv8OAVTy4A) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/configuring-source-to-pay-ws.html?contentId=rNGRg2jGscJSK7e3JWp08A) - [Configure knowledge bases from the Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/configuring-kb-publish.html?contentId=pF8uzdacln27nhs_osmp6g) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/using-source-to-pay-ws.html?contentId=Os2LPAnPKG_nGfLemmNZrw) - [Create a known error article from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/create-kb-article-s2p.html?contentId=70h7uoBj_Kr_W3TOu9Cqbw) - [Create a knowledge base article from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/create-kb-s2p.html?contentId=3Zo4J57gvmf1WH~QutUAAQ) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/source-to-pay-ws-reference.html?contentId=mSjFnFcdrV8ZjZnEhj57sg) - [Source-to-Pay Workspace Analytics Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-workspace/procurement-workspace-analytics-center.html?contentId=QtosKEToLnPLxi3MbOSbCg) - [Integrations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-landing.html?contentId=Zeac53n1ngkZRGE9kxLWFQ) - [Integration with third-party applications](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-third-party-integration.html?contentId=uI~FJ6fPYXSiL269UzD~TQ) - [Source-to-Pay integration framework](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integration-framework.html?contentId=vII3Q7Y9owNUkOu7zTf5sw) - [Inbound staging tables Source-to-Pay Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/s2p-inbound-staging-tables.html?contentId=BttaLGS60y74F7_22UjNAA) - [Inbound staging tables Sourcing Procurement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-inbound-staging-tables.html?contentId=akaGyqWBggJTuvoqnGnZIA) - [CMDB Model Category Stage inbound](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-prod-cate-inbound-table.html?contentId=Why2P9wq_iXkXEpeT7Cq0Q) - [CMDB Service Model Stage inbound](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-serv-mod-inbound-table.html?contentId=dnuc6OB~wVq~ULRlJUdxyg) - [CMN Location Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-loc-inbound-table.html?contentId=gZAp~vohmmS8JrmuQm2r3g) - [Catalog Import staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/catalog-import-staging-table.html?contentId=3s4c9K45AVuqJ7isuPyboA) - [Catalog Error staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/catalog-error.html?contentId=TxYXOTxixadsP2DiEPEKwQ) - [Cost Center Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-cost-center-inbound-table.html?contentId=ospGkvMjpatRZ6gX2d2xoQ) - [Department Stage inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-dept-inbound-table.html?contentId=SsrCr_uXabNNFThYNNrMXw) - [ERP Plant Address Mapping Stage](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-erp-plant-address-inbound-table.html?contentId=KfguY9VfxGyA3NrU5f26OQ) - [FX Currency Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-fx-currency-inbound-table.html?contentId=qrhHBVE8MocTu5NgE~c_uw) - [FX Rate Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-fx-rate-inbound-table.html?contentId=qqwXfZoxmdghohMM~GucXw) - [Fixed asset details stage inbound](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/fixed-asset-details-stage-inbound-table.html?contentId=n6PwOz~2W5eTq3u8M4TqIg) - [GL Account Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-gl-account-inbound-table.html?contentId=WT_5aUyT_eJKAd2M7~7wDQ) - [Import Availability Updates inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-import-avail-inbound-table.html?contentId=IE3zQuhYkH_xGhYu7I_O0A) - [Availability Error staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/availability-error-staging-table.html?contentId=yjJmp6pXmpTKRXcXhBPyyA) - [Cost Allocation inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-cost-alloc-inbound-table.html?contentId=7mJ3KArwaTs3u9V7pJVJYA) - [Invoice inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-inbound-invoice-table.html?contentId=ipmc3FW~DuECqVnPeXRYnw) - [Purchase Order inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-inbound-pur-order-table.html?contentId=otZ4t7ZT8W77alMX7frqVA) - [Purchase Order Line inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-inbound-pol-table.html?contentId=F~~UUnQb5yMmbKXtIRMbHA) - [Receipt inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-inbound-receipt-table.html?contentId=NiCORTabcWxLYtgKd6D2FQ) - [Legal Entity Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-legal-entity-inbound-table.html?contentId=5n4BwLgpmF9LWPchM1KG6A) - [Office Location Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-office-loc-inbound-table.html?contentId=2yLsUolK93Ls~RoC780tGw) - [Order Acknowledgement staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/order-acknowledgement-staging-table.html?contentId=AtsU0hGNnEOL3R4k1Y8iUA) - [Order Acknowledgement Error staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/order-acknowledgement-error.html?contentId=ZF1~0LzEh2CuWFfirlR7_g) - [Payment Terms Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-pay-terms-inbound-table.html?contentId=EtOPjVbgE7ylX7ld1pKWuw) - [Price Import staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/price-import-staging-table.html?contentId=ADK~luLXJUsWl~ULpd6AyQ) - [Price Error outbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/price-error-staging-table.html?contentId=quTdrHAEsBcaXqzUgNjl8w) - [Product Model Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-prod-mod-inbound-table.html?contentId=QU03DkHw3FjtcfBsBMhmyA) - [Purchase Entity Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-purch-entity-inbound-table.html?contentId=HVTnTFmDqZp1OVfxT1wB3g) - [Purchase Line Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-purch-line-stage-inbound-table.html?contentId=1vP15lulhXeUzCTB9oOkhA) - [Purchase Requisition staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/purchase-requisition-staging-table.html?contentId=4j0YZIaMWmHtt8l~cnofUw) - [Spend Shipment Import inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spend-shipment-import-inbound-table.html?contentId=yV6GcwlImuztm_mG9P8PXA) - [Shipment Error staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/shipment-error-staging-table.html?contentId=2OlWK8ixRUb7dAhHo3oktQ) - [Supplier Product Stage inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-supp-prod-inbound-table.html?contentId=SeGqkEFRpryJsvo1akEj7Q) - [Third Party Sourcing Registration staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/third-party-sourcing-registration-staging-table.html?contentId=z5tRDEPiZvSwhmv5Yug6gw) - [Third Party Unit Mapping staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/third-party-unit-mapping-staging-table.html?contentId=9aEflmaLnlJAQK5GVinTDQ) - [Third Party Unit staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/third-party-unit-staging-table.html?contentId=k6WvurNv688ExCFxXbxQzA) - [Unit Measure inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/unit-measure-inbound-staging-table.html?contentId=Tzfa3LT~x5f32OxsNjclIQ) - [Inbound staging tables for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-inbound-staging-tables.html?contentId=8s0_5ojzElqV8BDRlNzTPA) - [Supplier Contact inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-supp-contact-inbound-table.html?contentId=sr0yx2oJBMlh4gfm1hUbXA) - [Supplier inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-supplier-inbound-table.html?contentId=O7snwYD6mlT~iQbrbmWOBw) - [Supplier Legal Entity mapping inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-legal-entity-inbound-table.html?contentId=Y3bdYJ~RjdLaTGfCm3pDfg) - [Supplier Location inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-supp-location-inbound-table.html?contentId=sANpUpdfrha1UIQteRr~tw) - [Supplier Payment inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-supp-payment-inbound-table.html?contentId=3KKu836g7wI2nFkIR~USeg) - [Inbound staging tables for Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/inbound-staging-tables-for-apo.html?contentId=quL19gY5JmmMwzBcx9fUhQ) - [Invoice import inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/inbound-invoice-import-staging-table.html?contentId=hP5b1Grzaxpeh146OtcpVQ) - [Import error staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/import-error-staging-table.html?contentId=id79qbfB5qUTfTHj5QVAFA) - [Invoice line import inbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/inbound-invoice-line-staging-table.html?contentId=_h32GbzZeHJBWHRCJjtoIg) - [Invoice payment detail import inbound table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/invoice-payment-detail-staging-table.html?contentId=PHJIF9Lmobdk~Md_7jQqiA) - [Organization tax details inbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-org-tax-details-inbound-table.html?contentId=zU5VNmlPkUvuNyYZTv8rhQ) - [Invoice tax line staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/inbound-invoice-tax-line-staging-table-apo.html?contentId=Ia6IOF5_N6tV~1Pg1vS6ug) - [Outbound staging tables Source-to-Pay Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/s2p-outbound-staging-tables.html?contentId=u8uptQZieM37mkcPn0zKfQ) - [Outbound staging tables Sourcing Procurement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-outbound-staging-tables.html?contentId=f7rajWBwm~nqGSxsio1rzw) - [Outbound Cost Allocation staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-cost-alloc-outbound-table.html?contentId=KNyd2cyR6xQLjgEDSGquuA) - [Outbound Order staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-create-po-outbound-table.html?contentId=intordjzJAdnHygQ7PmCrQ) - [Outbound Order Line staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-create-pol-outbound-table.html?contentId=nWBN9tOXQEr_w7vBI78xPg) - [Outbound Receipt staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/spo-create-receipt-outbound-table.html?contentId=qYRvvCPe5JOyJ~yn6sadFw) - [Third-party Registration outbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/third-party-registration-outbound-table.html?contentId=M9j7tJbJiCK0MlKF6vNQIQ) - [Third-party Model Mapping outbound staging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/third-party-model-map-staging-table.html?contentId=T4Jx1WfypRV4WDRfuH6FlQ) - [Outbound staging tables for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-outbound-staging-tables.html?contentId=tg3~7jDqo_GPxYGqE00AUg) - [Supplier contact outbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-supp-contact-outbound-table.html?contentId=2XTMY7domt5Q_4hkgYMmIA) - [Supplier legal entity mapping outbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-legal-entity-outbound-table.html?contentId=GzACs06qaHgTakj35icD3Q) - [Supplier location outbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-supp-location-outbound-table.html?contentId=78SgIR0jr0PnQ_JRlJgipQ) - [Supplier outbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-supplier-outbound-table.html?contentId=kM02P0QwaecHNdNg6apm7g) - [Supplier payment outbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-supp-payment-outbound-table.html?contentId=oq1JKzl~zevcpRMgrPkIsg) - [Outbound staging tables for Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/outbound-staging-tables-for-apo.html?contentId=lz_pYvYFjoGbt0ZVyBtQkg) - [Organization tax details outbound staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/slo-org-tax-details-outbound-table.html?contentId=yMeTx82vAOS4E6l9jJJnaQ) - [Outbound invoice staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/outbound-invoice-tables-for-apo.html?contentId=bX4KchrOV3uTolas6WL_mA) - [Invoice error staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/invoice-error.html?contentId=XLOpabYeIenoqW8FEz5qNg) - [Outbound invoice line staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/outbound-invoice-line-table-for-apo.html?contentId=A5TCWFniLWfFSx1HwU4xmw) - [Outbound invoice tax line staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/outbound-invoice-taxline-table-apo.html?contentId=tO1lIhwKVTOe7_AWY22LDg) - [Integration framework transform maps and subflows](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/s2p-transform-maps-flows.html?contentId=dFkMmnF9PY17StfjcqetgA) - [Integration errors in staging tables](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/integration-errors-in-staging-tables.html?contentId=J~aBDotB5Ptmj8pGfUuH0Q) - [Scheduled jobs to fetch primary data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/run-scheduled-job-to-fetch-primary-data.html?contentId=2TsaQz2x56Xg9g3b15GAaA) - [Create Integration Service record](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/create-integration-service-record.html?contentId=u4~4Ff~Kslw44q5mWwgMiw) - [Run scheduled jobs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/execute-scheduled-job.html?contentId=xmjwbQ2L_2McPPMRgRdu5A) - [Primary data integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/master-data-integration.html?contentId=yVVjZO6KLuaIGsIMK2SrOA) - [Fixed asset integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/fixed-asset-integration.html?contentId=Z~NWWflXpD6FnBbiA1zLxA) - [Purchase order integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/purchase-order-integration-2.html?contentId=VMSlUU8tpZuzz2mMnBZtvg) - [Receipt integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/receipt-integration.html?contentId=RbbcKBgfcuy4298sjy2W6A) - [Invoice integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/invoice-integration.html?contentId=WLbf8Rg3uZpmn7AysXmL4w) - [ERP source](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/erp-source.html?contentId=ovnx_UBEwU_8Qjd3dwYArg) - [ERP source configuration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/erp-source-configuration.html?contentId=nQmNDZXASkNo3jid8NFilA) - [Integration settings on Source-to-Pay side](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/integration-settings-psm-side.html?contentId=FkKZ3ItqSsbk9EEy4NJTbA) - [Set up the authentication profile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/setup-authentication-profile-erp-intg.html?contentId=XkJznsIuPWzzJJPsRg3baw) - [Define ERP source configuration for Source-to-Pay](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/define-erp-source-config-psm.html?contentId=cUTBCza67~3yQafVc4kOAw) - [Configure service maps for Source-to-Pay](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configure-service-maps-psm-erp.html?contentId=ochP8MWNsrS11C_BrTan9w) - [Load data to ERP user mapping table for Source-to-Pay](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/load-data-erp-user-mapping-psm.html?contentId=dx_lORo7XXgoC8leqOzbOA) - [ERP Integration Framework](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/erp-integration-framework.html?contentId=9GSh8w1cxXPOVLTGSFxyBw) - [Source-to-Pay integration with SAP](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-sap-integration.html?contentId=hjjty~kjLwvC6Ylxm8g5Gw) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/exploring-source-to-pay-sap-integration.html?contentId=sGHkbnGAta1gifRnZkXSWw) - [Execute RFC](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/execute-rfc-source-to-pay-sap-integration.html?contentId=4skmEBVrYzUvU~eAAu5wwA) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configuring-source-to-pay-sap-integration.html?contentId=nOZDFnlnSnJG~iApNobUkg) - [ERP Source Configuration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/erp-source-configuration-sap.html?contentId=vXPhISvfrb5g0Sf3fNEKtg) - [Define ERP source configuration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/define-erp-source-sap.html?contentId=xgFYikR2~LT9RNJhTn_~tQ) - [Configure integration services](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configure-service-maps-sap.html?contentId=lPI95t3xybwPYW02bhavjQ) - [Look up primary data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/look-up-primary-data-sap.html?contentId=ih~IlUqeU5TOv7GUKFwwvA) - [Manually execute inbound flows](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/manually-trigger-inbound-subflows-sap.html?contentId=ZS_7SD~4PkVx6ia6RGHlqQ) - [Scheduled jobs to fetch data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/scheduled-jobs-to-primary-data-sap.html?contentId=mjmYDBOPueNmGlm~NXOHgw) - [Run scheduled jobs in SAP](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/run-scheduled-jobs-sap.html?contentId=2eaohHkFYG9gnCKQXhBevw) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/using-source-to-pay-sap-integration.html?contentId=GxlppuF2XDMIfM520bnjLQ) - [Use schedule flows](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/using-schedule-flows-sap.html?contentId=gmeaiGMtLDjHSIZOSJMRkA) - [Use an Outbound flow or subflow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/use-flow-or-subflow-sap.html?contentId=pYIjE13kmXtvksQDBF160g) - [Copy a flow or subflow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/copy-flow-or-subflow-sap.html?contentId=l076j96tjzlU~WibooXk5Q) - [Source-to-Pay integrations with SAP reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/s2p-integrations-sap-reference.html?contentId=GGBFAqXL4y1RKYZjw0p0uA) - [3CLogic](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integration-3clogic.html?contentId=ae3bMas9OjnmM2tJf83MjA) - [Source-to-Pay integration with Oracle EBS](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-oracle-ebs-integration.html?contentId=H8wK5u2ShOMXsd_ceMX3Tg) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configuring-source-to-pay-oracle-ebs-integration.html?contentId=Py~QkZOK4euH4r7WqSKK9w) - [ERP source configuration for Oracle EBS](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/erp-source-configuration-oracle.html?contentId=WR358tuEss4BvLMJd~ksgw) - [Define ERP source configuration for Oracle EBS](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/define-erp-source-oracle.html?contentId=dbKpq7U2y5cVGlWv9r6Qog) - [Configure integration services for Oracle EBS](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configure-service-maps-oracle-ebs.html?contentId=3B~jrLx1zl6TbVSXSG6Rpw) - [Load data to ERP user-mapping table for Oracle EBS](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/load-data-erp-user-mapping-oracle-ebs.html?contentId=iCdtRE0QO4ViqEHL4f1ZFw) - [Look up primary data in Oracle EBS](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/look-up-primary-data-oracle-ebs.html?contentId=mRdDOfLZfna7E~kH~KGT3w) - [Scheduled jobs to look up primary data in Oracle EBS](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/scheduled-jobs-to-primary-data-oracle-ebs.html?contentId=ADZNh782U5ORtyQP~91BFw) - [Run scheduled jobs in Oracle EBS](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/run-scheduled-jobs-oracle-ebs.html?contentId=QWPDVGo0QZ32OLfMQnqXNA) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/using-source-to-pay-oracle-ebs-integration.html?contentId=bn7zIrC9y~r5Ff68pES0oA) - [Use schedule flows in Oracle EBS](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/using-schedule-flows-oracle-ebs.html?contentId=UfMnXIhyA_GnGLAP4KXdkQ) - [Manually trigger flows or subflows in Oracle EBS (Inbound)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/manually-trigger-inbound-subflows-oracle.html?contentId=hB9SiN6bcEqFXDGqGQ3WHg) - [Use a flow or subflow in Oracle EBS (Outbound)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/use-flow-or-subflow-oracle-ebs.html?contentId=TvcBOZzq_SABqoGwwZQXHw) - [Copy a flow or subflow in Oracle EBS](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/copy-flow-or-subflow-oracle-ebs.html?contentId=xBjhxAFto1LckvTZr5jiWg) - [Source-to-Pay integrations with Oracle reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/s2p-integration-oracle-reference.html?contentId=VHOUEAWjLI5xnK1SwpwRbg) - [Source-to-Pay integration with SAP Ariba](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integration-sap-ariba.html?contentId=2WYiWZkIFNKOvInnv3VltA) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configuring-source-to-pay-sap-ariba-integration.html?contentId=Ed6XzqgLjnQxLNnBCHG~6A) - [ERP source configuration for SAP Ariba](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/erp-source-configuration-sap-ariba.html?contentId=mvYBw0GUsC0dQ1a9zrr4Ag) - [Define ERP source configuration for SAP Ariba](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/define-erp-source-sap-ariba.html?contentId=Jt~N7E5pCQxGHkpJKljQ6Q) - [Configure integration services for SAP Ariba](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configure-service-maps-sap-ariba.html?contentId=D1O7KvLGGcPPJWfGRJs1Cg) - [Look up primary data in SAP Ariba](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/look-up-primary-data-sap-ariba.html?contentId=aW1ujzwo~HRxL7wLwi0o_w) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/using-source-to-pay-sap-ariba-integration.html?contentId=RrIDuLE~2ozDvtT15cTO5w) - [Use flows in SAP Ariba](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/use-flows-sap-ariba.html?contentId=DzEBoUIr1pOs7in0XQlv9Q) - [Manually trigger flows or subflows in SAP Ariba (Inbound)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/manually-trigger-subflows-sap-ariba.html?contentId=o8vf5ke6iKKtur5DKNDe3g) - [Use a flow or subflow in SAP Ariba (Outbound)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/use-subflow-sap-ariba.html?contentId=5JtkPbgmOCxiFFwdWQ4Etg) - [Copy a flow or subflow in SAP Ariba](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/copy-subflow-sap-ariba.html?contentId=ptI0kk8Kl_HQ2jPM_wJPWA) - [Source-to-Pay integration with Coupa](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-coupa-integration.html?contentId=AiuIVLmu6ajl55EX_GdXUw) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configuring-source-to-pay-coupa-integration.html?contentId=knMUbkhzphrhi5w1n5PFLw) - [ERP Source Configuration for Coupa](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/erp-source-configuration-coupa.html?contentId=YDvkNkKSmSQGl4GHSWux0Q) - [Define an ERP source configuration for Coupa](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/define-erp-source-coupa.html?contentId=2tckKJDymtbbYs7_SF3PJw) - [Configure integration services for Coupa](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configure-integration-services-coupa.html?contentId=~fH4ypuJ3uy8s~S36A52Fg) - [Activate the schedule flows](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/activate-schedule-flows-coupa.html?contentId=kiK4uB~FNMeoQFrkX3VZFg) - [Looking up primary data in Coupa](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/look-up-primary-data-coupa.html?contentId=6tTV7QvY7fP59JeMBIuljg) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/using-source-to-pay-coupa-integration.html?contentId=NgFVoyiqIx9V7jZMiA7P0Q) - [Trigger a flow or subflow in Coupa](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/manually-trigger-subflows-coupa.html?contentId=ZnVdm130TPEqhAnIwLYq4Q) - [View the execution status of a flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/view-executed-flow-status.html?contentId=~Y04qXRvnphBsfqIggrgsw) - [Use a flow or subflow in Coupa (outbound)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/use-flow-or-subflow-coupa.html?contentId=dGN3u~aKKqmNPOqazogFvQ) - [Copy a flow or subflow in Coupa](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/copy-flow-or-subflow-coupa.html?contentId=efxHfrR0ddUbLs1cFmnpTw) - [Source-to-Pay integration with Oracle Financial Cloud](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-oracle-fin-cloud-integration.html?contentId=sq43okc5aJVfNAeS0EMm_g) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configure-source-to-pay-oracle-fin-cloud-integration.html?contentId=yMA94CAnQpwHIxVlOzGb1w) - [ERP source configuration for Oracle Financial Cloud](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/erp-source-configuration-oracle-fin-cloud.html?contentId=vV8mBw2hiKQA5aXIm3JDnA) - [Define ERP source configuration for Oracle Financial Cloud](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/define-erp-source-config-oracle-fin-cloud.html?contentId=dEsGN85xTdkRcxaAV~SFaA) - [Configure integration services for Oracle Financial Cloud](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/configure-integration-services-oracle-fin-cloud.html?contentId=w8dg1dduSM6oF6S9~iyB8w) - [Load data to ERP user-mapping table for Oracle Financial Cloud](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/load-data-erp-user-map-oracle-fin-cloud.html?contentId=Btk3eceqguaUURwIk0C1_A) - [Look up primary data in Oracle Financial Cloud](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/look-up-primary-data-oracle-fin-cloud.html?contentId=9JEEbmjFntg~7OYVFED5xg) - [Scheduled jobs to look up primary data in Oracle Financial Cloud](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/scheduled-jobs-primary-data-oracle-fin-cloud.html?contentId=4zSYJcqocgrlAmWBiLBrJg) - [Run scheduled jobs in Oracle Financial Cloud](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/run-scheduled-jobs-oracle-fin-cloud.html?contentId=LdF2aJGkoQzYlj2xGsIniw) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/use-source-to-pay-oracle-fin-cloud-integration.html?contentId=F4u0k_4U2v1Qr9~ruOBpQw) - [Use schedule flows in Oracle Financial Cloud](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/use-schedule-flows-oracle-fin-cloud.html?contentId=TeUtxq3PZ7Nk~VBBLskAzw) - [Manually trigger flows or subflows in Oracle Financial Cloud (Inbound)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/manually-trigger-subflows-oracle-fin-cloud.html?contentId=WpuaEKygPv9mJ6NzeeBmHQ) - [Use a flow or subflow in Oracle Financial Cloud (Outbound)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/use-flow-subflow-oracle-fin-cloud.html?contentId=G91QDXHlGZ5exvoHcr8yCA) - [Copy a flow or subflow in Oracle Financial Cloud](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/copy-flow-subflow-oracle-fin-cloud.html?contentId=5QhsgSuVopPAOUGyE9XweA) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/s2p-integrations-reference.html?contentId=qtKXY29oa2kp2x8QWwIKlg) - [Integrations glossary](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.html?contentId=KqCYogPUyhq4dN7NniDCPg) - [Source-to-Pay integrations with Oracle reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-integration-framework/s2p-integration-oracle-reference-d27807e9118.html?contentId=ATFuB_8EfmUTIqyZmUlaGw) - [Purchase Order Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/purchase-order-mgmt-landing-page.html?contentId=9C1hp5GuzaL1EGR3Q5LiFw) - [Now Assist for POM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/now-assist-for-purch-order-magmt.html?contentId=alNSmx3Hk5D1XGKMkNu~2g) - [Exploring Now Assist for POM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/exploring-na-for-pom.html?contentId=1XzhjeNDfuUo1e8NpBPdhA) - [Supporting information for Now Assist for POM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supporting-information-na-pom.html?contentId=eGYeSdjfQmS0BfzstJqkmA) - [Configure Now Assist for POM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/configure-now-assist-purch-order-mgmt.html?contentId=4x51mIuhg8K9E9k~~B1XoQ) - [Review the define PO exception mitigation strategy workflow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/activate-poe-mitigation-strategy-workflow.html?contentId=duaO7BSmcgm4Ke6Q55RCTg) - [Using agentic workflows in Now Assist for POM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/using-agentic-wf-na-for-pom.html?contentId=Km8up~Uv2mUvM8TaLux1kQ) - [Automated purchase order exception creation from emails](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/convert-emails-to-exceptions.html?contentId=OCU~IBUAnv0lwODiUeip_Q) - [Identify and execute mitigation strategies for purchase order exceptions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/mitigation-strategies-for-po-exceptions.html?contentId=jC4nqXRahSF7ciRyDl_GNg) - [Identify mitigation strategies for purchase order exceptions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/identify-mitigation-strategies-for-exceptions.html?contentId=5_en30z3YZ9Z8XPW80kROQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/explore-purch-order-mgmt.html?contentId=FG_8FJm191jDZ1CW1JVSJA) - [Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/purch-order-mgmt-ws.html?contentId=vB5s3VOjuveuOwi6ufsLoA) - [View a purchase order exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/view-purch-order-exception.html?contentId=gAqxG1i9PDqFpgTIDE1rOg) - [Purchase order exception Details page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/purch-order-exception-details.html?contentId=3t1lOcRl7Og9XtudBUMsHw) - [View a purchase order exception task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/view-po-exception-task.html?contentId=vCxY_N5g4fiklslw~8TW~A) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/configure-purch-order-mgmt.html?contentId=6bYQ~SXsq3Tn~CfQ4iG7sQ) - [Install Purchase Order Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/install-purch-order-mgmt.html?contentId=H9ULLPmVptcDT2llfyH8LA) - [Components installed with Purchase Order Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/installed-with-purch-ord-mgmt.html?contentId=uR~pD6befLYTFsTY5JFeUw) - [Application plugin installation sequence in Purchase Order Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/app-plugin-install-seq-purch-ord-mgmt.html?contentId=ht9dG~ks8vCXBnrTRhu8Bw) - [Assigning priority to a purchase order](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/assigning-priority-to-po.html?contentId=vFCN3ryMA2kZ_IJuVv~39Q) - [Assigning purchase order exceptions to buyers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/assigning-po-exceptions-to-buyers.html?contentId=ZD7ULdQFeJAewRoO6WvT5g) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/use-purch-order-mgmt.html?contentId=OseL~I7bxDDg9fh3EhwPpA) - [Reporting delivery plan issues](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/reporting-delivery-plan-issues.html?contentId=vAcmqnohiX3qylb2KCRTdQ) - [Raise a delivery plan change request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/raise-delivery-plan-chg-req.html?contentId=5Dakke6kBmsoYbXGdDxsjA) - [Submit a delivery plan change request from a purchase order line](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/submit-del-plan-chg-from-po-line.html?contentId=98oeMCcJZMY_MXsbU3Hn7Q) - [Resolving purchase order exceptions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/resolving-purchase-order-exceptions.html?contentId=ekHf9UaNP6HVmzeJtePvJg) - [Update a purchase order to accept supplier changes](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accept-supplier-changes.html?contentId=qgYQ2GEG8E7ROjtyBhiZzA) - [Update a purchase order to revise supplier suggested changes](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/update-po-revise-supp-changes.html?contentId=x9oWNMrwjDGktpEt6zWVCw) - [Find alternative suppliers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/find-alternative-suppliers.html?contentId=CykpiKO68QBKfVzKQlkTSg) - [Reassign a purchase order exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/reassign-a-purchase-order-exception.html?contentId=wItNMimP2NJfxWO8XAOrDQ) - [Change priority level of a purchase order exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/change-priority-of-poe.html?contentId=13Vrj_1K8z5QSs3ntDfCHQ) - [Confirm a resolution for a purchase order exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/confirm-resolution.html?contentId=9PFB~WI_LR6c~1~sb5lZeA) - [Create and assign a purchase order exception task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/assign-a-poe-task-to-a-collaborator.html?contentId=oLUtGAdBi19TX3leqOj6Dg) - [Work on a purchase order exception task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/work-on-a-purchase-order-exception.html?contentId=63mfuBjtTBbp2EAZRs2wOw) - [Create a supplier escalation case from a purchase order exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/create-supplier-escalation-case-from-poe.html?contentId=NXoHrBzJOsoKnsB~whtSHQ) - [Cancel a purchase order exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/cancel-purchase-orders.html?contentId=dUF5PX1jRPBtoWsy8LVe_A) - [Create purchase order exception from Universal Request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/create-po-exception-universal-req.html?contentId=f8kLLLMNy13cSUIcx5T3fw) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/purchase-order-mgmt-reference.html?contentId=JwyzBbaIfyZDr3ygswlrxw) - [Purchase order exception form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/purch-order-exception-form.html?contentId=jTvrqkS_1scg2aSwAcDEVA) - [Purchase order exception form tabs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/purch-order-exception-form-tabs.html?contentId=M4drhTXN_b0PREhL63TgOw) - [Delivery plan change form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/create-delivery-plan-change.html?contentId=cuTYktsVL5iJsePzojT7vg) - [Create new purchase order exception form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/create-new-poe-form.html?contentId=JyCAYPAQ3_e9RguezGoP7g) - [Master data tables for Purchase Order Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/master-data-tables-for-pom.html?contentId=Mak2W8MjaNzmYy~Lb9rLOQ) - [Purchase Order Exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/purchase-order-exception-table.html?contentId=fXG5qt0cgK07uBMXYnyj7A) - [Purchase Order Exception Task table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/po-exception-task-table.html?contentId=ncLEMDT~eqN4yZQQvAzyvA) - [Purchase Order Exception Split Line Table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/po-exception-split-line-table.html?contentId=OXavnxR6lwwGy4c62l7Dfg) - [Purchase Order Confirmation table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/po-confirmation-table.html?contentId=QSlqnJ6TD_Dy6GbPTZu5VA) - [Purchase Order Confirmation Line table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/po-confirmation-line-table.html?contentId=3Jz1rO2Kaa0GI0YPkPrELw) - [Purchasing and sourcing workflows](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/source-to-pay-operations-sr-pr-workflows.html?contentId=B05ypt3_obj2I5iEc5Ko8A) - [End-to-end purchasing workflow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/s2p-solution-pr-workflow.html?contentId=5e8accjorUv4YYQQT9XGxA) - [End-to-end sourcing workflow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/s2p-solution-sr-workflow.html?contentId=ZHFuK5Ad8hKnryl0JgzI9w) - [End-to-end sourcing and supplier onboarding workflow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/spo-slo-sourcing-with-new-suppliers.html?contentId=m2sb~QHmEyqOr6xvGdjCng) - [Sourcing and Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/psm-overview.html?contentId=_T3zE24P5V1nT4mCq3m1Dg) - [ServiceNow Otto for SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/now-assist-spo.html?contentId=QMvA0dfsfx0pSjlPwrrJLg) - [Explore ServiceNow Otto for SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/now-assist-spo-exploring.html?contentId=ShLoB7Iroqd0SPgtSgQVxw) - [Supporting information for ServiceNow Otto for Sourcing and Procurement Operations (SPO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/now-assist-spo-supporting-info.html?contentId=2TgrC_h4ctZm2ckTjx81Ug) - [Automatically assign categories during SR](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/automatically-assign-categories.html?contentId=yNbgWsxcvS31r1R85g~kvw) - [Audit purchase lines automatically](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/audit-prls-predictive-fields.html?contentId=xoBbHWWh4FXI_sKKYkkFlA) - [Predict categories PRLs POLs imported](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/predict-categories-integrations.html?contentId=Rx_TbxbQsq~~leIJxONCZQ) - [Ensure consistent invoice spend categories](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/invoice-po-spend-categories.html?contentId=~EXTxU9lZEzZd1jHEwQ7QQ) - [Configure ServiceNow Otto for SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-now-assist-for-spo.html?contentId=DpUVZOOuSRo6CuzGQo6QXQ) - [Customize an AI skill in SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/cust-now-assist-spo-skill.html?contentId=5RWGblPcVsRXEe~vnbkCHQ) - [Skill inputs for ServiceNow Otto for SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/input-triggers-now-assist-spo.html?contentId=NdIwEd6R1bLI~FOZy0SczQ) - [Use ServiceNow Otto for SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/now-assist-spo-using.html?contentId=pjvJiWVtPus10YvovryhcA) - [Summarize a procurement record in Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/now-assist-spo-summarize-record.html?contentId=TTItt8glLkwPuZMP_9w8Tg) - [Summarize a procurement record in Shopping Hub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/now-assist-spo-summarize-shopping.html?contentId=FZrW62lItgFMT66F5l61cQ) - [Request generative AI capabilites in ServiceNow Otto for SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/request-gen-ai-capabilities-spo-now-assist-panel.html?contentId=Bgul5wyI_H4eAzNyE64J7Q) - [Use the ServiceNow Otto for SPO skills in a Virtual Agent chat](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/now-assist-spo-va-using.html?contentId=qv~0FyKj2xltPjy5C3dIlQ) - [Analyze sentiment in procurement cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/analyze-sentiments-na-spo.html?contentId=dpOcrsdAz4VaZ2XjmB9Opw) - [Generate an email response for procurement cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/email-response-na-spo.html?contentId=gge98kxOKLle_deCaxXZ~w) - [Use agentic workflows in ServiceNow Otto for SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/agentic-ai-now-assist-spo.html?contentId=uNpD5Sh4SQqqTJJKo0zMow) - [Conversational intake sourcing procurement agentic](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-help-fulfill-pr-agentic.html?contentId=R_73YDv1O5_aYT8t85nGbw) - [Enable AI agents for Conversational intake for sourcing and procurement workflow in the ServiceNow Otto panel](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/activate-fulfill-pr-agentic-workflow.html?contentId=f3voXAcx3wvrr8aYAmAG9g) - [Enable AI agents for Conversational intake for sourcing and procurement agentic workflow in Virtual Agent](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/activate-fulfill-pr-agentic-workflow-va.html?contentId=kmgJ9qFGLkh8CSAmTs5TOQ) - [Submit a purchase request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/request-product-ai-agents.html?contentId=q~ILrqRNkO~3TuSZI_M84Q) - [Upload Statement Work (SOW) request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/now-assist-spo-upload-sow.html?contentId=jdE89f2oyZdzBFklOQSv7A) - [Submit a purchase request by uploading a quote](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/agentic-ai-spo-quote.html?contentId=2KiBFAru04arJRVN_Kkk9A) - [Update product category or spend category](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/update-product-spend-category.html?contentId=ZZwP04IOVh52RqGU44McYg) - [Email parser agent for SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/email-parser-agent-spo.html?contentId=yTXaKjeGbXVA5IgnEnhtNA) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/exploring-spo.html?contentId=~t2Z4~ArEdezUPCju5K4Rg) - [Shopping Hub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shopping-hub-overview.html?contentId=YZ6Z8XMQ1Cy_O0M3lEA5ww) - [Shopping Hub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/my-purchases.html?contentId=1UGGPEb~jEZFsi6uWFSbxw) - [Process visibility](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/process-visibility.html?contentId=U~10HM3tdgtVUqgujoKSmQ) - [Purchase refinement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-refinement-options.html?contentId=6SiURErJAEp4wPLLKInUSA) - [State indicators](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-highlights.html?contentId=~Z3RyTJyShex6NEQgQKxdA) - [Activity stream](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/activity-stream.html?contentId=2J0BzjWo1tTp5Oi9infxbQ) - [My to-dos](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/my-todos-purchasing-todos.html?contentId=CSQ~MzaF7aKzzEuDptT3pA) - [My requests](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/my-requests.html?contentId=X8TvpLcakL_N0hPyBjQCVA) - [Multi-currency support in Shopping Hub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/sh-multicurrency-overview.html?contentId=iAfRxgjgAXppm9HsTWwwtA) - [Purchase requisition line-level questions Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/prl-question-shoppinghub.html?contentId=vaUcM~Oqle3ym7B7gcgiNA) - [Purchase behalf another user Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-on-behalf-sh.html?contentId=Bcl7gkjvOE~9ImmlFkuKDg) - [Decimal quantity support service-based purchases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/decimal-support-services.html?contentId=UIGd419W3E1zxbQ1e0opcA) - [Run fix script enable decimal](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/run-fix-script-decimal-qty.html?contentId=WFJti77EmjyjIfvT_VUGrQ) - [Shopping Hub Mobile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shoppinghub-mobile.html?contentId=cX5BVU4LBGhoj7eF2B1E5A) - [Purchases on mobile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/my-purchases-mobile.html?contentId=ntcYLYkhVtCkWiwA48fQEQ) - [Preconfigured metrics and dashboards](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/performance-analytics-for-spo.html?contentId=kOQx6ZbvtPg8eBWApdmIzg) - [Procurement Buyer Dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/procurement-buyer-dashboard.html?contentId=3SXWLc2RUjSvt091bdODUA) - [Procurement Strategy & Ops Dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/procurement-strategy-ops-dashboard.html?contentId=Q9KNkZnN5OPxG~z_gbCbSA) - [Procurement Team Performance Dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/procurement-team-performance-dashboard.html?contentId=zpb4XuIHozLyW51v_M1VBg) - [Sourcing and Purchasing Automation](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-experience-workflow.html?contentId=r8azVZIkactZNBOx3HipAA) - [Sourcing request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/sourcing-request.html?contentId=6rzJmxxADbJ0OJ0_W5wmdQ) - [Negotiations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/negotiations.html?contentId=D69_7_dWqhmKySiw9evYoA) - [Sourcing events](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/negotiation-events.html?contentId=gI6t7aFtHKf8LBDqw_iKng) - [Purchase requisition](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-requisition.html?contentId=YPvEOLYFy6~oc_FBGa8_kw) - [Handling fees](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/handling-fees.html?contentId=dF8EGD0v746Jqe4Tf848dQ) - [Purchase lines](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-lines.html?contentId=Ej8K6oUS5EzSXJaPxcw6Pg) - [Milestones](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/milestones.html?contentId=ceAv6aAUfIFyFykXUoA_vA) - [Cost allocations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/cost-allocations.html?contentId=cpe9aGwCSUTLDPu7qLWzvA) - [Pre-payments](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pre-payments.html?contentId=W9cEH4iPXtL9j_kz8wPOuA) - [Purchase requisition merging](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-requisition-merging.html?contentId=uxHXeyxwh0pAaoNIjB3J6Q) - [Purchasing tasks and procurement cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchasing-tasks.html?contentId=VNmcj1jqpzyCRmC2hms2iQ) - [Purchasing task procurement case creation](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/automated-purchasing-task-creation-from-flow-designer.html?contentId=JZG9zWFRjCpMcc2BU7yOKw) - [Purchase requisition auto-order](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pr-auto-order.html?contentId=Fy1hK0S8mzaQzR~3dYuW4g) - [Purchase order](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-order.html?contentId=ONfRbvJ_yHuTXEGTWiNPxw) - [Blanket purchase order workflow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/blanket-purchase-order-workflow.html?contentId=kGdPu_fVrEFtLv1rohsKNA) - [Purchase revisions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-revisions.html?contentId=DR_edVj3wb_T_rMV13t4rA) - [Contracts](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/contracts.html?contentId=ELP~ZFThuixmbYuYFy1aUQ) - [Pricing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pricing.html?contentId=GIc1Td7zFu0KcJ_JZ6hWKQ) - [Receipt tasks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/receipt-tasks.html?contentId=ihG3dr7yBYpHhcN~hjKSLw) - [Receipts](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/receipts.html?contentId=nfKD1tuJpOC9Wh6C2sDojw) - [Shipment details](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shipment-details.html?contentId=LhuQwMZ~KlCFM03ss43oFA) - [Invoice tasks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/invoice-tasks.html?contentId=Lzd5wlRn1r3HxQ0fzqN8XQ) - [Invoices](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/invoices.html?contentId=oXB8OexMbZMxGLyBQL44xA) - [Create an approval rule](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-approval-rule.html?contentId=PRqobdwBX97d4HE6~2NASg) - [Approval rule types](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/approval-rule-types.html?contentId=C9AEd38jpp5cBwcPHcR2jQ) - [Approval rule considerations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/approval-rule-considerations.html?contentId=ACYK1SAWDBj0P2s8oV83Dg) - [Approval rule grouping and sequencing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/approval-rule-sequencing.html?contentId=ThruU7MLqDIyxdw530f3Gw) - [Monitor an approval plan](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/work-with-approval-plan.html?contentId=R8pACfJiGw4ZdYC2LIdRiw) - [Approvals reassessment](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/approvals-reassessment.html?contentId=8IEUnog4~vEE2YihWR0FyQ) - [Create a purchasing assignment rule](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-purchasing-assignment-rule.html?contentId=u0E2XSGrX6Uh6_AF6rFSPw) - [Define a capitalization policy](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/define-capitalization-policy.html?contentId=BfiEzJkZbICS3j7gnE5ccw) - [Fixed asset creation](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/fixed-asset-creation.html?contentId=hxHuvJD3MB5iq0WjnLlQVQ) - [Inventory asset creation](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/inventory-asset-creation.html?contentId=PqQi_Emw5syOHg5fx6pTYA) - [Shipping cost calculations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shipping-cost-calculations.html?contentId=I_EWM3W2qwE4Wn51hMy31Q) - [Shipping cost calculation cart line](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shipping-cost-calculation-cart-line.html?contentId=28V_tKPp1G2iR21L9hpv1Q) - [Tax calculations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/tax-calculations.html?contentId=MdHEQTPtAkFXDN1FwjOSLg) - [Tax calculation API](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/tax-calculations-api.html?contentId=wuPySItYsWD8MgJeY~grGA) - [Tax calculation integration with SAP](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/tax-calculation-integration-sap.html?contentId=cFY9Whjaj4i6sjeQtuWdHw) - [Procurement Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/psd-overview.html?contentId=vuj~iFdpzfEaYEKAjctB3Q) - [Procurement case types](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/procurement-case-types.html?contentId=Fj5gg1~enKBH5jaarVCpsg) - [Work prioritization](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/work-prioritization.html?contentId=nAPHTjosR5Yegsa5TiVqYQ) - [Example](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/work-prioritization-example.html?contentId=w2lbICsIdamiYqba7hGmmg) - [Supplier qualification](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/supplier-qualification.html?contentId=VcydU4uOe9dbSswxqXUAig) - [Process Automation Designer flows playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/process-automation-designer-flows-psm.html?contentId=ckRIddYitg7MSgnjZrop3Q) - [Email notifications from Playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/email-notifications-workspace.html?contentId=jL6GcpTbw1AyYDSlSfY9Ug) - [Email composer with quick messages and response templates](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/email-composer-with-quick-messages-and-response-templates-psm.html?contentId=D4ZuBuFt2cSCSd3jD8U8RA) - [Agent Assist in Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/agent-assist-procurement-workspace.html?contentId=fiw82o3ojma6tFjBJSslPw) - [Interaction Management in Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/interaction-management-in-procurement-operations-workspace.html?contentId=s9139VegJ49wNKGfI0NXtg) - [View interaction details Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/viewing-an-interaction.html?contentId=No3cabJWGlf9xUi~twr~uw) - [Associate interaction record with related procurement case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/associate-interaction-record.html?contentId=i~SDinB3uV6qWksONxDLlA) - [Procurement Case Management Dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/procurement-service-delivery-dashboard.html?contentId=STdlKDpp7stlZYl1KqYwJw) - [Record producers catalogs procurement workflow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/catalog-items.html?contentId=Qn1H4yGSMWEhOGgARwED5w) - [Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/procurement-specialist-workspace.html?contentId=AUGs5Hooz8NMMsqO7Bmlxw) - [Spend and Savings Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-spend-mgmt.html?contentId=dGPxy7eEEHfv1URNcmjOqQ) - [Components installed Spend Savings Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/components-spend-savings.html?contentId=GrAxR8U_~7s1D68yEnEujA) - [Category management tab](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/category-mgmt-tab.html?contentId=qRpnaNlMcUEd8DFuDh7_DQ) - [Category analytics](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-category-analytics.html?contentId=foJUsse46RPLgugm0lUBkA) - [Savings dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-savings-dashboard.html?contentId=xRf9050RRY8IkL4qwCOu1A) - [Savings opportunities](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/savings-opportunity-identification.html?contentId=w6iWg1eKpZIZN_zym~IRCA) - [Supplier optimization](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/supplier-optimization-savings-opportunities.html?contentId=NGDz79sgfjn6Q_eYphxcCg) - [Spend optimization](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spend-optimization-savings-opportunities.html?contentId=WqgleMtOmGkKjr_pW4wdYA) - [Contract optimization](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/contract-optimization-savings-opportunities.html?contentId=iuGRPZfq7hlsIGwqVBwUdw) - [Sourcing Pipeline Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-sourcing-pipeline-mgmt.html?contentId=ZHzB5h9Tw2L0lgzYT1d90A) - [Components installed Sourcing Pipeline Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/components-pipeline-mgmt.html?contentId=atsX8oeLWbgQuVe_u06YqA) - [Pipeline project creation rule for high-value sourcing requests](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pipeline-project-creation-rule.html?contentId=corHNa~JUIeXsaZUOFCvFw) - [Automatic pipeline project creation via](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/automatic-pipeline-creation.html?contentId=gYKqgBc12Xd8kSdiHN4z4Q) - [Email notifications for pipeline projects](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pipeline-email-notifications.html?contentId=RT4bZp48EFB8vol7jmxahg) - [Pipeline management tab](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pipeline-mgmt-tab.html?contentId=ltbYWyGbpHuS5B8_jPpBVw) - [Hard Savings YTD](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pipeline-hard-savings-ytd.html?contentId=e~ZYyJ7UzBh8e~OkmvMcAQ) - [Cost Avoidance YTD](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pipeline-cost-avoidance-ytd.html?contentId=YwTMBHBPEla0xMlC4KE9mA) - [Planned Savings (Current Year)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pipeline-planned-savings-current-year.html?contentId=t7~X75gtFt_S3IXmweS3rg) - [Active Savings (Current Year)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pipeline-active-savings-current-year.html?contentId=9u33h4ALI5g7Of~zB_tBYg) - [Understanding punchout](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/punchout-overview.html?contentId=dynoeD0lD~nCmMK9eBEWjg) - [Punchout configuration in SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/punchout-configuration-spo.html?contentId=NJVE4W7yQ4f2hP34mxT8CQ) - [How L1 punchout works](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/level-one-punchout.html?contentId=7ujcqUFoz4u9C7op03pWqw) - [Establishing connection between SPO supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-punchout-connection.html?contentId=yEG7arZGzP87J~kUOdrmyA) - [How L2 punchout works](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/level-two-punchout.html?contentId=bJVQGr_EPL4VeV6IKtaOyg) - [AI Search Sourcing Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/ai-search-sourcing-procurement-operations.html?contentId=JUkFex54INlXnXo8sCcVuQ) - [Universal Request in Sourcing and Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/universal-request.html?contentId=hFuDjibA6Q7xQ3QE9Wbkpw) - [Configure Sourcing and Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configuring-spo.html?contentId=L3bx7HHtBv_r7jhPYcl6qQ) - [Install Sourcing and Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/activate-finance-spend-central.html?contentId=qPk7tkMpSfc2RjuKVXq3oQ) - [Components installed Sourcing Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/installed-with-FSC.html?contentId=CIZRzJb5J9ezzlNOb2H7qg) - [Properties installed Finance Common Architecture](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/properties-for-finance-common.html?contentId=U1g84RucEXS4ekiQqRHFsg) - [Configure properties Finance Common Architecture](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-finance-common-properties.html?contentId=7AfqEs0sweslnMMW3oS94Q) - [Application plugin installation sequence Sourcing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/application-plugin-list.html?contentId=X3RiaOYG4YXcdmJnB0itEg) - [Setting up primary data Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/set-up-master-data-shopping-hub.html?contentId=9q_os_HAfBjWo9gewhAhew) - [Add a supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-supplier.html?contentId=thH2jfrRLRO30SakZ9YBTg) - [Add office locations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-office-locations.html?contentId=DNA8td4IYXXp674dZ7ElRw) - [Manage delivery to valid address](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/manage-shipping-address.html?contentId=VkZWfHWCpZpuVFjJv78fVQ) - [Add delivery locations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-delivery-locations.html?contentId=gWh3NbKyeo26PxWZhFiw~A) - [Setting up your product catalog](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-product-catalogue.html?contentId=HWDy4dsopN2c2O70DrNymA) - [Create product categories group product](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-product-model-categories.html?contentId=rnUfQDPeEdJcLX1VvfMtpQ) - [Create product models group supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-product-models.html?contentId=PnoUAiMLtmyM8TXSiD1RXA) - [Add a supplier product](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-supplier-product.html?contentId=Tl7GRlO_8UPBdRZ7SY_WWA) - [Add a supplier product bundle](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-supplier-product-bundle.html?contentId=2nvd7zj_L5X7JLGosTK6Jg) - [Lead time calculations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/lead-time-calculations.html?contentId=3Mv5Vc4UoQAcIOMmgznSIg) - [Ledger assignment rules](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/ledger-assignment-rules.html?contentId=vW2WDCeCyh2JCxNOpgtSaw) - [Create ledger assignment rules](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-ledger-assignment-rules.html?contentId=E2G~6OwKBapRu2naX5LAGA) - [Create shopping controls](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-shopping-controls.html?contentId=ZMYMq7AqXeEVt0JfQMYISw) - [Configure delegate for a shopper](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-delegate-for-a-shopper.html?contentId=iKv__KDjVsnyl_6m0LF1Mg) - [Configure approval rule delegate](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/config-approval-delegate.html?contentId=NbTnAaBoMW9xReLKdSxKdw) - [ShoppingHub configuration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shoppinghub-configurations.html?contentId=gAFoMFd8x_UcguhS8N3Bbg) - [Enable shopper purchase behalf another](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/config-shoppinghub-purchase-behalf.html?contentId=6xILjAKKdqLMn3XX2SgZFw) - [Purchase modification configuration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-modification-configuration.html?contentId=bw0pd0jWaapiW_QNcokkgQ) - [Configure purchase modification record producers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-purchase-modification.html?contentId=r~GXyTW28QsgwWXn69hY5g) - [Configure sourcing checkout details](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/config-shoppinghub-table.html?contentId=uUsyS3kTMvvjq8eMi9vZ_A) - [Enable user actions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/config-shoppinghub-request-revisions.html?contentId=FZpTiGDqqCQF_ulzr7cgMA) - [Sourcing checkout](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/sourcing-checkout.html?contentId=Ae~IGHpBDQivpdRP3NhZUw) - [Create sourcing checkout record](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-sourcing-checkout-record.html?contentId=CLBYaaKBgdy95QJ36lw3tw) - [Edit sourcing checkout record](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/edit-sourcing-checkout-record.html?contentId=MhW37XAn1S4LC9R2tc_png) - [Configure sourcing checkout](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-sourcing-checkout.html?contentId=s_PnW1ojIxEE7WVfk1Y43A) - [Shopping Hub process visibility configuration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/process-visibility-configuration.html?contentId=2VotlTTMMNNSmK1Yg8TYZA) - [Add process steps](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-process-steps.html?contentId=1rsrmxRi8vRNYg1BvaU2vw) - [Add work items](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-work-items.html?contentId=0Zonryla5N4nkSb05vjg6A) - [Link work items process steps](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/link-work-items-with-process-steps.html?contentId=Q4lww7sgq4Rcm7ji1NnmeQ) - [Configure punchout third-party site purchases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-supplier-punchout.html?contentId=Y9nZcGgDMmFSzqXo9eSnpg) - [Provide Confirmation URLs to Punchout Suppliers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/punchout-urls.html?contentId=0tokSKSYddaR~FdpMkFv~Q) - [Configure extension point Product search](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-ext-point-punchout.html?contentId=nZABqW_u2y1s6m6ujNRiLg) - [Map Product Categories and Units of Measure for Seamless Checkout](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/product-category-mapping-shoppinghub.html?contentId=HXdmbPFWyK2er_57STPvXA) - [Add third-party catalog data Excel](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-third-party-catalog-spo.html?contentId=PQq20YeoNtC6JZheSHxdBw) - [Configuring work prioritization](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configuring-work-prioritization.html?contentId=9sY9ePSVFtLv6SQ_kVUA9Q) - [Configure for procurement cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-work-prioritization-procurement-cases.html?contentId=w1eL0ie3escneZGPzi3Ndw) - [Configure for purchase requisitions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-work-prioritization-purchase-requisitions.html?contentId=LUdzW_VGPRyE5UmifXioQA) - [Configure for sourcing requests](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-work-prioritization-sourcing-requests.html?contentId=AkdsO1lUTvwsemfs1zo3jw) - [Add new button Shopping Hub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-new-button-shoppinghub.html?contentId=TJXZFtU~FFri6VNS37j2yg) - [Customize your top suppliers Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/customize-top-suppliers.html?contentId=pb_pZgWNmqBeJG6I7ATCMA) - [Configure conditions merging purchase requisitions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/config-pr-merge.html?contentId=Ta110HemjWdtcyu_OwSURQ) - [Service portal configuration for ShoppingHub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/service-portal-configuration-for-shoppinghub.html?contentId=GzUqnexawAo6IkmC1dZHLw) - [Add Shopping Hub Navbar link](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-shoppinghub-navbar-link.html?contentId=D5DazTlOyn~2sfapWJtSsQ) - [Add Shopping Hub icon link](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-shoppinghub-icon-link.html?contentId=MDVFIfoRYrRStHeG~FMPcA) - [Add Shopping Hub widget your](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-shoppinghub-widget-service-portal.html?contentId=CmNXCPa6GCgxliB_ANRHLQ) - [Verify update search sources your](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/review-update-search-sources.html?contentId=_Jojfun66Lhytt1AdkEdIg) - [Install ShoppingHub Mobile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/install-shoppinghub-mobile.html?contentId=6aHpvlbxd7ls9nUM7kpvjw) - [Enable mobile experience ShoppingHub Mobile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/enable-shoppinghub-mobile.html?contentId=9qSxPZaulrwZzUL239XyGQ) - [Advanced Work Assignment Source-to-Pay Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/awa-spo.html?contentId=cR2WUeP~QDtrEnLQycvLtw) - [Setting up Advanced Work Assignment](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/awa-spo-setup.html?contentId=uq5PTYcI7wLJf~lr_GrCRA) - [Configure Advanced Work Assignment Source-to-Pay](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-awa-spo.html?contentId=JekyrnP48Gak5QM8BbE8pA) - [Configure Sourcing Procurement Operations queues](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-awa-spo-queues.html?contentId=A3E2LQn2OebuMMR3Ma_FOw) - [Configure Agent Chat Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-agent-chat-spo.html?contentId=PTFcP6Nuh0gKHYEZm7SIVg) - [Using Advanced Work Assignment Source-to-Pay](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/using-awa-spo.html?contentId=FpMr6f59RdwDqOs_AGcmNw) - [Automatic case creation from emails](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/case-creation-from-emails.html?contentId=yr_PLG00wY673z6q89ztbw) - [Install Universal Request for Sourcing and Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/install-universal-request-spo.html?contentId=irB608o6V7Tg3~DOpwl6Ww) - [Integrate Sourcing Procurement Operations other](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/integrating-spo.html?contentId=oUPWIFmdbS3QnS0SjsJQxA) - [Sourcing Procurement Operations integration Asset](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-itam-better-together.html?contentId=Zy9AHJhsU1jaOtXzpZMa8g) - [Create SR or PR via ITAM Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-itam-submit-requests.html?contentId=R~Ze~MIQKjKvZNGL6PQzdg) - [Create sourcing request ITAM Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/itam-spo-sourcing-checkout.html?contentId=~3qMEDiVVnfBmfM8tCEbMg) - [Create purchase requisition ITAM Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/itam-spo-quick-checkout.html?contentId=KZ47jOlM_2A5UDVfsZBnFQ) - [Receiving assets Asset Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/itam-spo-receiving-assets.html?contentId=O1fLEuVpu0rg_MNxFDi_NA) - [Asset creation process Asset Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/itam-spo-asset-creation.html?contentId=BIiAeZdriCILILNqGjoLJg) - [Considerations implementing ITAM-SPO better together](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/itam-spo-key-consideration.html?contentId=T_IvxC8cV6lwfhGJLPTZDQ) - [Sourcing Procurement Operations integration Employee](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/employee-center-integration-psm.html?contentId=Ewek4ATH0RNH~mZaOGId7Q) - [Search punchout products Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/ec-search-punchout-products.html?contentId=wN6BKvbturD1qL7AV11uAA) - [Tracking your procurement requests Employee](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/track-proc-requests-on-ec.html?contentId=xjOR0b~jKFQfh3CUDDd2bQ) - [Approve a request from Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/approve-request-from-employee-center.html?contentId=aC0Qzq3P3oXAzYwFeT5VIw) - [Approval email notification templates](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/approval-email-notifications-template.html?contentId=k2VP3ExEOXvzRzlKyu1J7g) - [Provide more details your purchase](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/provide-more-details-tasks-ec.html?contentId=0Zt27X6MOJ8JwP17SUkrtw) - [Confirm meeting milestone your service](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/confirm-meeting-milestone-ec.html?contentId=49~4Usg1BJ5OUKOqvvJidQ) - [Review your service acknowledgment task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/review-serv-ack-task-ec.html?contentId=K04AiBRZrvT3owglw6WLiQ) - [Confirm receipt your order Employee](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/confirm-receipt-task-ec.html?contentId=leN4nfhlkmLdLCJ1GBOa4w) - [View link video Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/view-link-video-ec.html?contentId=bhTyt4Aiz_3C0m84n_E8FA) - [Upload document Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/upload-document-task-ec.html?contentId=zhbBB9dFAE7w7rZMpIDFLA) - [Sign document using DocuSign Employee](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/sign-document-task-ec.html?contentId=XZYRHmFX0969JRdSONMlJA) - [Sign document Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/sign-document-sn-task-ec.html?contentId=QclMGy4ojdfEWrK3zjButg) - [Complete form Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/complete-form-task-ec.html?contentId=Zd3Lm14jF8Z7_IUaKp07JA) - [Raise a general inquiry for procurement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/raise-general-inquiry-for-procurement.html?contentId=Xj34YbpiMTjhE4gNJFDXRA) - [Virtual Agent Sourcing Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/virtual-agent-for-psm.html?contentId=ebgpptY1pP5VRqaIEwdn9w) - [Sourcing Procurement Operations Virtual Agent](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shoppinghub-virtual-agent-topics-and-topic-blocks.html?contentId=1WvJgEhS74cxXZAIwh~tSg) - [Install Virtual Agent Sourcing Procurement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/install-virtual-agent-for-shoppinghub.html?contentId=cKFUegowrv4KNXDuYbuLyg) - [Enable Virtual Agent Sourcing Procurement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/enable-virtual-agent-for-shoppinghub.html?contentId=7y3iaTRBTYQaQmtI9II5Bg) - [NLU support Sourcing Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/nlu-support-shoppinghub-va.html?contentId=6fgWe5MKHHtJRZOT36NUGA) - [Set up NLU Sourcing Procurement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/set-up-nlu-for-shoppinghub-va.html?contentId=wUPrXgEsD9ml2oFgxI_pOA) - [Sourcing Procurement Operations integration third-party](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/psm-integration-third-party-sourcing.html?contentId=dW9tVHFzuQGblBWEJgI5dQ) - [Decision configuration for third-party sourcing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/decision-config-third-party-sourcing.html?contentId=xQGbrrvs5rkcAz1ACsrCKg) - [Integration tables for third-party sourcing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/integ-tables-third-party-sourcing.html?contentId=XnVFlXHDUVphpBLQvlI_mA) - [Submit multi-product sourcing requests](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/multi-product-sourcing-intake-with-third-party-integration.html?contentId=jVvlm4tvHMsHU_9JVVO99g) - [Manage third-party RFx tasks in Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/third-party-rfx-task-management-for-requestors.html?contentId=3vIp028KpiMqWvtZqVuGRA) - [Sourcing Procurement Operations integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/better-together-with-vrm.html?contentId=doBLcTFrYYrL9BLkF8u~Ag) - [Sourcing Procurement Operations integration Project](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/integration-psm-ppm.html?contentId=vpSF8tMXYeiRNP_uBcBIcw) - [Sourcing Procurement Operations integration Celonis](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/integration-psm-celonis.html?contentId=pUir4PlICRXzOUcVkKkxpw) - [Sourcing Procurement Operations integration Field](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/integration-psm-fsm.html?contentId=TIfnJQUYGXbpRfAao560ng) - [Integrate with Field Service Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/integrate-psm-with-fsm.html?contentId=yOcxIqwdizQu1JDLfx_~MQ) - [Order parts you need using](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/order-parts-using-agent-mobile.html?contentId=HYcfkCOQJWHMH7ZPsP9VHA) - [Source-to-Pay Operations integration Contract Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/integration-spo-cmpro.html?contentId=JGY8fHr5rRAxyMLSGKIZqg) - [Integrate with Contract Management Pro](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/integrate-spo-with-cmpro.html?contentId=EpwQEx_809JHf2AqqWdXUQ) - [Initiate a contract request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/initiate-contract-request.html?contentId=b6XdAGj06eBxWze8pcjXLw) - [Initiate contract request related work](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/initiate-contract-from-related-work.html?contentId=LQ5X2nz4UepaHwqpAJXf5w) - [Initiate a contract request from DRR](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/initiate-contract-from-drr.html?contentId=MTSl1xIWLTeY6vnzDoFR0A) - [Initiate contract request playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/initiate-contract-from-playbook.html?contentId=z4v9eSAibpQZAp4pz6xNEA) - [Using Now Assist Contract Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/use-now-assist-cmpro-spo.html?contentId=YUrYKGfJWN1iMTNy2Nuwng) - [Enable Now Assist Contract Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/activate-na-cmpro-spo.html?contentId=iC2EwuX8SPJBw~x4FOr8iQ) - [Start metadata extraction contract Source-to-Pay](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/extract-metadata-spo.html?contentId=cc1IDwIzEhC9Jls0JiqxIQ) - [Analyze contract document Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/analyze-contract-spo.html?contentId=WoCevSLVCL9v0hryN8SbLg) - [RCA approvals Now Assist Contract](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/approve-rca-contracts-spo.html?contentId=Ry3LcpFpaf8icNVs2LucMg) - [ERP source validation Sourcing Procurement](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/erp-source-val-spo-objects.html?contentId=tFqXnSFh~JHUKJZaxfc8uA) - [SpendInt APIs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spendint-api.html?contentId=A3v9evElTsS0VtjKoKgdTw) - [Procurement File Transfer Framework](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/procurement-file-transfer-framework.html?contentId=o7GACaM9jl5gAynSTZog1g) - [Third-party registration PIF PFTF](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/third-party-registration-for-pif-pftf.html?contentId=qD8H02wQ2rzK0It_Tsvy_g) - [Import data using FTP server](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/ftp-data-import.html?contentId=Ph_k1RtrzRmUA8SzFwncfA) - [Run scheduled imports](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/run-scheduled-imports.html?contentId=w4zpabtl9OXR5a6ODqbvkQ) - [Perform export steps](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/validate-errors.html?contentId=g2UPewbFI6fTiJZ6UR59eQ) - [Export data to the FTP server](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/export-data-ftp.html?contentId=27rPUCCvYHNXMp5HBcKYHA) - [Data source table information](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/data-sources-info.html?contentId=niNiaXesjBSjla2PzEiG5Q) - [Payloads samples and errors](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/payloads-information.html?contentId=cTdwEmkLhlQqdUQnZPikmw) - [Use Sourcing and Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/using-spo.html?contentId=hsvBA1V7xM~bCbvEKEQngg) - [Using Shopping Hub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/use-shoppinghub-portal.html?contentId=RtvUtolMfYAnOuOfsh8hoA) - [Log Shopping Hub first time](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/login-shoppinghub-first-time.html?contentId=A7k1iM1ZLakLaCQXzmgN1A) - [Browse punchout and native catalog items from the Categories and Suppliers lists in SH](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/sh-browse-products.html?contentId=ylZjkAmo6d2D6JMpfXSOkA) - [Order a product with quick checkout](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/order-a-product.html?contentId=UmaCDirLZJB7AfV_1IsSLg) - [Complete sourcing checkout](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/complete-sourcing-checkout.html?contentId=OogDLKtEWH5_CAdaPPKEhA) - [Shopping cart](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shopping-cart.html?contentId=SoZ34cK48SFXNi44QmSirg) - [Add products your shopping cart](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-products-to-shopping-cart.html?contentId=H_4UHarPvKIWHE2YQJB1Fw) - [Review your shopping cart](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/review-shopping-cart.html?contentId=UNfZhqrsELZUm9x3ujmE8w) - [Cart line update scenarios](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/cart-line-update-scenarios.html?contentId=Hepg1S3n6H2FsP6fZKY_MQ) - [Product selection overrides](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/product-selection-overrides.html?contentId=oB~olay_jx3dP0asGGAXSw) - [Complete your checkout](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/complete-your-checkout.html?contentId=pF8nPgsZ4q8kUglQ5aeYHw) - [Select a delivery location](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/select-delivery-location.html?contentId=EWAntShyLmpQ71shPoPD8A) - [Delivery location options](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/delivery-location-details.html?contentId=H0B9e_e1lbMk8OEhl1OLXg) - [Delivery address suggestions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/delivery-address-validation.html?contentId=3fu~tDXEj0FaZUPcfeR1zw) - [Valid countries for delivery](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/valid-countries.html?contentId=rZsT_7jDU4Rzbh8MjLHT7g) - [Valid country location](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/valid-country-location.html?contentId=r258xpBQuE58oMKV6ElmhA) - [Select a delivery date](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/select-delivery-date.html?contentId=iMMdXSJq~Zr6DSxuXRMeiA) - [Delivery date options](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/delivery-date-options.html?contentId=4~YG182YggcXh1fY5oUFZA) - [Select a payment method](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/select-payment-method.html?contentId=q7Sk7Org4OwqvG~zhfJgcQ) - [Payment method options](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/payment-method-options.html?contentId=pj0_eNAHSlWk08ellSIE8w) - [Provide a reason for your purchase](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/provide-reason-for-purchase.html?contentId=8OOgwgcQ5iDV6g4whlLrtg) - [Add users watchlist purchase](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-users-watchlist-purchase.html?contentId=fE9kN0N~Td5pueeN88wnmg) - [Configure additional questions for checkout](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-additional-questions-for-checkout.html?contentId=7m9OycssFLb6wRLsC1nYaA) - [Configure purchase requisition line-level questions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-additional-information-prl.html?contentId=3XZdXkr_g04AFb0ND4HCrQ) - [Checkout data loss scenarios](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/checkout-value-retention-scenarios.html?contentId=dj3u_0XHlb8O0_I5t3iI9Q) - [Purchase line creation scenarios](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-line-creation-scenarios.html?contentId=zxoeI7oToSkYbPlUICoi5A) - [Purchasing punchout third-party suppliers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purch-punchout-third-party-supp.html?contentId=bhRCTCXGamI7ChNPWTHEKw) - [Shopper checkout experiences based installed](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/ec-sh-checkout-flow.html?contentId=TPH3ioeI0E1~m1BJ5c3jzg) - [Unified request tracking Shopping Hub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/sh-unified-request-tracking.html?contentId=VZ8yT6mwKPQS19mXU4l02Q) - [Hide supplier pricing from ShoppingHub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/hide-supplier-pricing-from-shoppinghub.html?contentId=kX9riPXOIP7zGYiS09vNjA) - [Request for products or services that you don't see on ShoppingHub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/request-prod-serv-dont-see-sh.html?contentId=WsttfJ9vT5SHKcVs7cYnzw) - [Request products you don't see](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/request-prod-dont-see-sh.html?contentId=2yG8Zq9oecCXsE1hLsa_yg) - [Request services you don't see](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/request-serv-dont-see-sh.html?contentId=i6LDkGyBZJug2KqAbwrSPA) - [Configure additional attributes for I need a product or service](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/configure-additional-attributes-i-need-product.html?contentId=iMKlRkFw6PDcdmpOgAOKzA) - [Submit a quote](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/submit-quote.html?contentId=Fv6m2Rd2uvYZ88dVJDFiMA) - [Purchase revision flows](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-revision-flows.html?contentId=dwxzvOKJCZBgZKxCemZc5g) - [Purchase revision roles and responsibilities](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/purchase-revision-flows-roles.html?contentId=sTaSOvPHH2vlvgWUtKKG6A) - [Edit a purchase line from a purchase requisition or order](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/edit-pur-req-line.html?contentId=RSffXNI5o127WzOGy~ExaQ) - [Add line existing purchase requisition](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-line-pur-req-order.html?contentId=OCbgLy3qLO_jVNdCrDuHZA) - [Edit a purchase requisition line](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/edit-request.html?contentId=SGNE0jmJCjz_NH3O62KmxA) - [Edit a purchase order line](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/edit-purchase-order.html?contentId=7IiSfcS6GBdT87yRBpsWiQ) - [Edit a purchase line from a purchase requisition or order from EC](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/edit-pur-req-emp-central.html?contentId=PZlRq1D_jwtO_ZCEL38Wvw) - [Edit purchase requisitions with cost allocation adjustments](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/edit-purchase-cost-allocation.html?contentId=2tctVXcCX2abMgDgnvSEJQ) - [Raise a cancel request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/cancel-request.html?contentId=~A27bYrBncw9BhFnTsBJJA) - [Return a product](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/return-a-product.html?contentId=Gk3RguI8T8hnJOl90YJeLQ) - [Submit edit receipt request Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/submit-edit-receipt-request.html?contentId=4~1SdmL22aeazk5RXaqHFw) - [Shopper to-dos](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shopper-todos.html?contentId=UWIX4x52GwcXulLZnh7X3Q) - [To-do refinement options](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/todo-refinement-options.html?contentId=OYnjN6lb2RlbXj6ZHcIEkg) - [To-do highlights](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/todo-highlights.html?contentId=3kxwJUEWGRrHr7VlGC13yw) - [Approve your purchase requisition Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/work-approval-todos.html?contentId=Mx~l0bEJaQ~FY8UOVz_ipg) - [Provide more details your purchase](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/work-provide-more-details-todos.html?contentId=mjkBBHXtTu_IrHsz80tOTA) - [Request clarification purchase request Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/request-clarification-on-purchase.html?contentId=uFGxYffEqMEK4ByXlhRLyw) - [Provide clarification your purchase Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/provide-clarification-on-purchase.html?contentId=S8gnCidOPr_zMXyYA1VOXg) - [Compare quotes select supplier Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/work-compare-quotes-todos.html?contentId=DM5aA4kdK9ftA~5m5pd5xQ) - [Confirm receipt your order Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/work-receipt-todos.html?contentId=W6wsWcWz~qEkAQM~QAKyyA) - [View shipment details your order](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/view-ship-details-receipt-todos.html?contentId=8e~20o0ipHjIZd6SXRZsGg) - [Confirm meeting milestone your service](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/work-milestone-todos.html?contentId=Zdf5FSDOMDenRoaNoVK_gw) - [View link video Shopping Hub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/view-link-video-sh-todos.html?contentId=vjiQboe8lLyew0qaomJJCQ) - [Upload document Shopping Hub Home](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/upload-document-task-sh.html?contentId=sAr7w14wgcsqvGo0EPv9Ng) - [Sign document using DocuSign Shopping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/sign-document-task-sh.html?contentId=~l~z6GW0s2_g1GlwRRhPTw) - [Sign document Shopping Hub Home](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/sign-document-sn-task-sh.html?contentId=w3_wY2Yhy7hKMc1Ka17UHA) - [Complete form Shopping Hub Home](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/complete-form-task-sh.html?contentId=Hm77t28ny~lLezxhJhkVPQ) - [Create an employee credit](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-employee-credit.html?contentId=VSKqs7guyVbUd_Cp73LrZQ) - [Create a credit allocation rule](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-credit-allocation-rule.html?contentId=~1BweW950tmXoXQedUwiRg) - [Create a paycheck period](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-paycheck-period.html?contentId=pnTEEeVWJ_34ehlsZwEj5w) - [Shopping controls overridden by credits](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shopping-controls-overridden.html?contentId=8UvF4KkqNU8GAGMzEqPqBw) - [Shop with employee credits](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shop-employee-credits.html?contentId=SIJLtOn_byk4ynSFdodYIQ) - [Alerts email notifications ShoppingHub](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/alerts-messages-email-notifications.html?contentId=aUf28H95jBZXLaAI8nOtOQ) - [Prioritize Shopping Hub email notifications](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/prioritize-email-notifications.html?contentId=bCbPKRt9DJg4uPeK6BHBcw) - [Using Shopping Hub Mobile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/using-sh-mobile.html?contentId=WMAj1STgoBtGTnfk6nxa9w) - [Shopper to-dos on your mobile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/shopper-todos-mobile.html?contentId=jEmq4ysJY1CL7GY0mb20FQ) - [Approve your purchase requisition your](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/approve-purchase-requisition-invoice-request-mobile.html?contentId=efGW0rq3eOQkm_0AB87l1g) - [Provide more details on your purchase](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/provide-more-details-purchase-mobile.html?contentId=DItw5clm0OfJ~uAI0AKhSw) - [Request clarification on a purchase request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/request-clarification-on-purchase-mobile.html?contentId=JoFocsgpssTd1YzxXxtrzQ) - [Provide clarification on your purchase](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/provide-clarification-on-purchase-mobile.html?contentId=sxUEqZrL_YtpeX~jFIFQoA) - [Compare quotes select supplier your](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/compare-quotes-select-supplier-mobile.html?contentId=gw8~Ih0SEn205f7gh48MhA) - [Confirm receipt your order your](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/confirm-receipt-order-mobile.html?contentId=eGYiQ7UYXrZiwFKnnlOEyw) - [View shipment details your order](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/view-shipment-details-order-mobile.html?contentId=vvr7XWQvkQg7MQ9GfxVVjA) - [Confirm meeting a milestone for your service from mobile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/confirm-meeting-milestone-for-service-mobile.html?contentId=AZ1XL7KJviEEwlE_loSxGw) - [Review invoice acknowledgment task your](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/review-invoice-acknowledgment-mobile.html?contentId=f4i3QuNYb_7xffOfnBYfwA) - [Display My Purchases your mobile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/display-my-purchases-on-mobile.html?contentId=FLZ3ffMPK6ARHVaTjYFNdg) - [View revise your purchase your](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/view-revise-purchase-mobile.html?contentId=qBAwoHn3bTkSqZMhsmCi1A) - [Using Procurement Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/using-pcm.html?contentId=0L5RI8UwgVurVNb7Ewi9TA) - [Create a procurement case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-procurement-case.html?contentId=Ps_chAbDQ7Byq5NRMMW9Lw) - [Create procurement case service](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-procurement-request.html?contentId=hO754Q2aqiHuTfSgnLMcNA) - [Create a quick case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-quick-case.html?contentId=wiTeS~157GSqYctByxRcIQ) - [Create a supplier case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-supplier-case-spo.html?contentId=hW8i8lxiQQY1c1p4lwH4Fw) - [Create task procurement case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/assign-procurement-task.html?contentId=1fPYRmRDWoLLmJN_zJeONw) - [Create a procurement task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-procurement-task.html?contentId=GZ9fHFgPvKPlD9qPgdUZxA) - [Add sourcing request sourcing event](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-a-sourcing-request-to-a-negotiation-event.html?contentId=7d75kq4TWDNmAXM3IPp3mQ) - [Work on a sourcing event](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/work-on-a-negotiation-event.html?contentId=SRTtdJKQ9NdQerDVvxDpAA) - [Award multiple suppliers sourcing event](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/award-multiple-suppliers-from-a-ne.html?contentId=SP8BActI0OX3qw6q1Ag3FA) - [Create knowledge base article about](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-kb-article.html?contentId=joA5vLWWyhZHi7ALDGYWDg) - [Working Sourcing Procurement Operations playbooks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/work-playbooks-spo.html?contentId=zQebYrm7vR1EQ8Xk56zKjQ) - [Process purchase order edit playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/process-purchase-order.html?contentId=w4qWK3Ls9fy9K16xsPdW8w) - [Process purchase requisition edit request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/playbook-edit-request-flow.html?contentId=4ebCStj6YBmVfZZPKygBIg) - [Process a return request in playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/playbook-return-request.html?contentId=IFVyP~wJJXdGojloSwfoTw) - [Process replacement request playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/playbook-replacement-request.html?contentId=4eLvX9b5vP76TqbwUBQhOQ) - [Process edit receipt request playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/playbook-process-edit-receipt.html?contentId=cifs3edVN23~zpOjP~dgEw) - [Fulfilling request copy contract playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/fulfilling-request-for-contract.html?contentId=GIcN9gSVcqaVgh_pLF_TRg) - [Fulfill request copy contract playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/fulfill-request-for-contract-playbook.html?contentId=2KmVMASt7fDelVfr55CjKw) - [Routing NDAs to suppliers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/routing-ndas-to-suppliers.html?contentId=YsTug39slIbTHecyk61lqQ) - [Define NDA content update list](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/define-nda-content-update-signers.html?contentId=o8luQQH4Rw53DtIyOv2u2g) - [Send NDA suppliers signature](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/prepare-nda-send-to-signers.html?contentId=Pv5ZjmfN4VWPNv5gdITQ2g) - [Verifying delivery addresses in playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/delivery-address-in-playbook.html?contentId=~WLOcTMX6RiVfEBAmCMzvg) - [Review delivery address in playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/playbook-review-delivery-address.html?contentId=xHZ53QDQGUJmEzIq56wNVQ) - [Reviewing updating general ledger details](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/general-ledger-details-in-playbook.html?contentId=I1gk8a8ZMO3Q6IRvzVfSUg) - [Review update missing general ledger](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/playbook-review-missing-general-ledger-details.html?contentId=h9U5F58iLsOuB7DqDKy92w) - [Sourcing intake guided experience playbooks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/sourcing-intake-guided-exp.html?contentId=7nAy3vCKWxV99PBBXhY4iA) - [Review details and request clarification on a sourcing request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/review-details-request-clari-sr.html?contentId=X81JJaMkMWMPYOpeSF9ZUQ) - [Select sourcing approach playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/select-sourcing-approach.html?contentId=8M4E60bR~DF9oVotPuGYCg) - [Set up negotiations with suppliers and manage qualifications](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/nego-with-suppliers-through-qual.html?contentId=t7NGTgfZpK_VVeyxlVnlDg) - [Streamlining supplier risk assessment workflow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/simplify-risk-assessment-wf.html?contentId=hJkraWhJdP5ddz8Sotvs4A) - [Track risk assessments due diligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/track-risk-assess-due-diligence-playbook.html?contentId=d33tDM~N1QiDA~6Zl36n4g) - [Using Spend and Savings Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/using-spend-mgmt.html?contentId=LyOAdIz221Sweii00Hv0IA) - [Map spend categories to product categories](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/map-spend-product-categories-excel.html?contentId=V2eb9sul9hZ03k6UIxWXZQ) - [Add spend category data Excel](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-spend-data-spo.html?contentId=y5GbjRiYjROT5i6S5H8HdQ) - [Load map spend categories existing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/load-spend-categories.html?contentId=SRchgdkYzEuyBIqHZxLYQQ) - [Run transform to import spend category data into Spend Category table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spend-category-run-trasnform.html?contentId=ZCBbaA~KtGZHzfOWqejl3g) - [Map spend categories product categories](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/map-spend-product-categories.html?contentId=3KqZpf2rU2O9iHd3tyL5nA) - [Action or dismiss an opportunity](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/action-or-dismiss-savings-opportunity.html?contentId=3TFfc5Hjn4YBZu1CJNBVQw) - [Review and act on a savings opportunity](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/savings-opportunity-create-pipeline.html?contentId=NTUnqQKo3y8CEgr~VkZEbQ) - [Dismiss a savings opportunity](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/savings-opportunity-dismiss.html?contentId=bqXBY5twf2EnRpItXPz8jA) - [Using Sourcing Pipeline Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/use-pipeline-sourcing-mgmt.html?contentId=t7tfRHkFcVGgyPPvif7t7Q) - [Add sourcing request pipeline project](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/add-pipeline-sourcing-request.html?contentId=uDmU~IfS0s8sG04~UZt_MQ) - [Create a pipeline project manually](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-pipeline-manually.html?contentId=4usLArzaSqMqjg2nY4Qlig) - [Report savings when awarding supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/report-savings-pipeline.html?contentId=QAdFM4TQcs_XkaA~zB7CoQ) - [Report savings when awarding multiple](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/report-savings-multiple-suppliers.html?contentId=69e0avSB6TtkpOz1VQrSQw) - [Close a pipeline project](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/close-pipeline-project.html?contentId=fcDaC17qU12WvqK7qbvKzQ) - [Create pipeline project expiring contract](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-pipeline-expire-contract.html?contentId=L9dlH_Eh_T95EcMZsWXImw) - [Confirm contract renewal Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/confirm-contract-renewal.html?contentId=_mS8cSTKFl8gMZrTUvItlg) - [Create a Universal Request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-universal-request.html?contentId=OmbQfm7hZs8uSHBYlTJEKA) - [Create a procurement case from a Universal Request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-procurement-case-from-ur.html?contentId=6Rv8E_i3hS_1blNn7JVMzw) - [Sourcing and Procurement Operations reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-reference.html?contentId=wcNNV3M~tilTFf~_htArEQ) - [Base system procurement case type](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/base-system-procurement-case-types.html?contentId=03b~q~74w~vpJkOVYlSsKw) - [Create New Pipeline Project form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/create-pipeline-project-form.html?contentId=Wi~hrSvdR~7UOKWyj5_ISA) - [Pipeline project record tabs UI](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pipeline-form-tabs-actions.html?contentId=Qdx4JTFPLS6MI7mM2kut6g) - [Savings opportunities](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/savings-opportunity-fields.html?contentId=Tt4gHDLdKckHT_TQ~x6FJQ) - [Purchase requisition, purchase order, and sourcing request states](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/pr-po-sr-states.html?contentId=wpp5sW6SOQKSXqIt3oJF0w) - [SPO ITAM data model mappings](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/itam-spo-data-model.html?contentId=IPAfHyhVwuPgLCc1ec4MwQ) - [SPO PO field mappings ITAM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-po-field-mappings-itam-po.html?contentId=qhFjxpgSIEm1L7xGZS4CVA) - [SPO PO state mappings ITAM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-po-state-mappings-itam-po.html?contentId=efITD_6of~aFuqLj8ynNbQ) - [SPO PR field mappings ITAM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-pr-field-mappings-itam-po.html?contentId=sulCqfln9y5ZybMXoeF12w) - [SPO PR state mappings ITAM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-pr-state-mappings-itam-po.html?contentId=O4BFPRhE4xIiOiaW_JPFCQ) - [SPO SR field mappings ITAM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-sr-field-mappings-itam-po.html?contentId=raF_fDd_kD8QUVguV1b15A) - [SPO SR state mappings ITAM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-sr-state-mappings-itam-po.html?contentId=E_XLGXUuADsJ8tPF2BvcwQ) - [ITAM shipment field state mappings](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/itam-shipment-field-state-mappings-spo.html?contentId=oaOC5uFlD_ISxwaPbkdNeQ) - [ITAM receipt field mappings SPO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/itam-receipt-field-mappings-spo-receipt.html?contentId=8OKqdogejJYQ1Aos8_X46Q) - [Domain separation Sourcing Procurement Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/psm-domain-separation.html?contentId=I3zIBa7fOvGuoYUbwo0DSg) - [Sourcing and Procurement Operations glossary](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/sourcing-and-procurement-operations/spo-glossary.html?contentId=99wl2GGbCC1Y6awwEisN4g) - [Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supp-mgmt-landing-page.html?contentId=eW_97zWuUB8XOALFDvZ20A) - [ServiceNow Otto for SLO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo.html?contentId=FmyM6vLD4m90WI9epxX3BA) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-exploring.html?contentId=IdgPKvbWsJY_0kYZl00_OQ) - [Supporting information](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-supporting-info.html?contentId=OwyZ419JOhxuhKCDsgrAng) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-configuring.html?contentId=jrPf0euHJuo2PijaJPjMQA) - [Customize a skill for Case summarization](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-cust-skill.html?contentId=lgxP6rP5MLrQtQ617JfzuA) - [Customize ServiceNow Otto to use the Virtual Agent chat](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/cust-now-assist-slo-va.html?contentId=RTmQ8oNOzYuLR~JkrTLzag) - [Configure skill input](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-skill-input-triggers.html?contentId=Z7iJ42Kh3dS~OrDWvKF00Q) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-using.html?contentId=lwfcp~q0GdCIyuNsPWqAHw) - [AI driven supplier onboarding](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-onboarding-agentic-workflow.html?contentId=tsrI8u7ctd29X4k43Vx9yg) - [Activate AI agents](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/activate-ai-agents.html?contentId=AklAIkW3Y1i_fSPsrMX05g) - [Supplier document strategy generator AI agent](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-document-strategy-generator-ai-agent.html?contentId=LBPrt8QHKebpkyNpBm3Rpg) - [Automate supplier case creation from emails](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/automated-supplier-case-creation-from-emails.html?contentId=crKxgsruq~_SyDfETDfS2Q) - [Deactivate Create supplier case from email inbound action](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/deactivate-create-supplier-case-from-email-inbound-action.html?contentId=jWSLADEVTp8m~R35VCj7fQ) - [Summarize a case in Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-summarize-case.html?contentId=cKKQ16OVjMAXsgUoFXyqng) - [Summarize supplier performance in Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/summarize-supp-perf.html?contentId=nCcdHui0bWl~RUnmiX~ugg) - [Analyze sentiments in supplier cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-analyze-sentiments.html?contentId=GeneHChE5o80Bw~P9bNviQ) - [Generate an email response for supplier cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/generate-email-response-for-supplier-case.html?contentId=GI6y8Rc6p~Mu_6ubEBoqdg) - [Generate an email response for supplier tasks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/generate-email-response-for-supplier-tasks.html?contentId=~LKbetLZqWC1DVmhWivs8A) - [Use ServiceNow Otto in a Virtual Agent chat](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-va.html?contentId=GPn1Vq5SevXgBJ2~jgDydw) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/explore-supp-mgmt.html?contentId=V5udK~b5pqBWYL1tTBOhpw) - [Supplier Common Architecture](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-common.html?contentId=ghwSeLg1S8D5Thz~2vRBTg) - [Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-manager-workspace.html?contentId=FCgtJUCjJwRRGkvkTSjJKg) - [Supplier Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-case-management.html?contentId=CTeyB1Bw6ECYI5XIvGqy6Q) - [Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-central.html?contentId=La2Q2D8h2hosVJ4Zu3lphA) - [Supplier Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-operations.html?contentId=gtKnbd3X6DsGSWRV_oWROg) - [Supplier Relationship and Performance Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-performance-management-overview.html?contentId=F~8c7E62iQ2_s_t5Drmwwg) - [Supplier Payment Optimization](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-pmnt-opt.html?contentId=_b~Ol7tQ3CZJ6Jac6uZkvg) - [Smart Assessments](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-campaign-mgmt.html?contentId=3BZ8ijGSESfk~ksENL1I3Q) - [Universal Request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/universal-request-d27807e27487.html?contentId=WINHZtYOEZCSWYGzKcMW5g) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/config-supp-mgmt.html?contentId=5dilt1gOYwXwO6KlpOlmSw) - [Install Supplier Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/install-supp-mgmt.html?contentId=AVgz7S5HfRKuEqmxMWwOPw) - [Components installed](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/installed-with-supp-mgmt.html?contentId=uoJ7quk3vtZjQCc8x_BwaQ) - [Explicit Roles](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-explicit-roles-plugin.html?contentId=mMXOOIRroDNdm4KlPue6AQ) - [Application plugin installation sequence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slm-plugin-list.html?contentId=JGMeelaIIR8yTIumK8IuRw) - [Prerequisites for upgrading to Washington DC or later releases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/smw-upgrade.html?contentId=Xae755X_Mnsv3nExt7HMug) - [Configure properties](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/config-prop-supp-mgmt.html?contentId=AJtyT4QnfXAMA2MJNRuPmg) - [Enable creation of supplier cases from incoming emails](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/config-email-properties.html?contentId=1Kz~HdweS1diSjrzsHubnA) - [Email format for contacts linked with multiple suppliers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/email-format-for-contacts-linked-with-multiple-suppliers.html?contentId=U_pkf3pLrzfmqrxPHTTlBQ) - [Post-upgrade tasks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/post-upgrade-tasks-slo.html?contentId=RvNXCpbxxvQ2wnkrFyws2w) - [Run fix script to update the KPI weighted score](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/run-fixscript-update-kpi-weighted-score.html?contentId=4RzTopK78vvfJlSGK4_MTg) - [Run fix script to update the Aggregation method field](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/run-fixscript-update-kpi-aggregation-method.html?contentId=enfyYdD_uY3aPnRo0eiSRg) - [Run fix script to update the KPI Instruction field](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/run-fixscript-update-kpi-instruction.html?contentId=PyQASa36tHkw068e5othTA) - [Run fix scripts to enable Automated KPI collection](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/run-fixscript-automated-kpis.html?contentId=52R36AYYcrxk1LQpURuhgQ) - [Run fix script to migrate existing data from the Action type column](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/fix-script-deprecated-column.html?contentId=KKRPa2rPtIy_m1P0bg_e3g) - [Run fix script to use Supplier Manager Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/access-smw-after-upgrade.html?contentId=PEHZf6Wet0PVLHLs1RTCGA) - [Enable deprecated case types](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/enable-deprecated-case-types.html?contentId=jMac8rOYNMvAj0TSvzJ4Sg) - [Process skipped supplier catalog item records](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/process-skipped-records-upgrade.html?contentId=pFbtkdjBkVoXeoB7wzXP9w) - [Install Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/install-supp-central.html?contentId=kl3MILe8T2tr3_fX3V~9eQ) - [Post-upgrade tasks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/post-install-steps.html?contentId=XV3H1PkkIUflPCoUHptjbA) - [Enable access to Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/enable-access-supp-central.html?contentId=QUorraKPkKgIaIrLFiaTzQ) - [Run fix script to enable access](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/run-fix-script-supp-central.html?contentId=bcvl2gpxYeEyGbID9QxMRQ) - [Configure self-registration for external users](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/config-reg-for-external-users-slm.html?contentId=rUkDWsVUlo0cSBcrFdcoyw) - [Configure the flow to create approval records](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/invite-contact-approval.html?contentId=THhJscm6ZkwV9zUmA7ZTpQ) - [Map the self-registration configuration to Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/map-ext-user-to-supp-central.html?contentId=SbDUzIPAP28H0nfTeB2ZKw) - [Configure system property to send registration emails](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/sys-prop-reg-email.html?contentId=SuZsml8b2m7dvK7ait24Tg) - [Configure Vendor Contact table to send invitation emails](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/config-vendor-contact-table.html?contentId=7xAyjD~MpD73G_S9qqIApg) - [Enable error notification](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/enable-supp-admin-emails.html?contentId=HJme3R3jB19tWab8qOZnGQ) - [Restricted caller access approvals](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/rca-approvals.html?contentId=MPh5BmSk80IefabhVGhO3g) - [Approve restricted caller access privileges manually](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/approve-rca-for-supp-central.html?contentId=zUI0O4kKq_FPCEsi8eosIg) - [Run the fix script for RCA approvals](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/run-rca-fix-script.html?contentId=xtD7_~VBS_ZYMqmsKRTufQ) - [Configure activity configurations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/set-sys-prop-activity-config.html?contentId=fDjPbdVrk4Aik_OmID5aIw) - [Additional plugins](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/additional-plugins-supp-mgmt.html?contentId=3kAbAZ_jLZqPQ_K22BAW5g) - [Install Supplier Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/install-supplier-ops.html?contentId=SJWFYW0DMEd_jHVklTIP6Q) - [Install Supplier Payment Optimization](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/install-supp-payment-opt.html?contentId=9BaqARC7Pqi0oHOKPKf06A) - [Supplier Document Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supp-doc-mgmt-overview.html?contentId=bk502dYxgjk4_jbYyGepQQ) - [Create document configuration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-doc-config.html?contentId=N9P2pNEEl4a_KwMuAlmRdw) - [Run document configuration manually](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/run-doc-config.html?contentId=7gRFoGcp38KtcFYeT_thQQ) - [Uploading supplier documents](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/upload-doc-about.html?contentId=hxQ8mJ91xRBFvfzoEujP2A) - [Configure document template for the Sign document action type](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/configure-pdf-template-sign-doc-task.dita.html?contentId=FWdhf1BQdD5MhegT_x~x4A) - [Approve application restricted caller access privileges](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/approve-sign-task-rca.html?contentId=OiWKJqr0Nf36n7b23gM2oA) - [Advanced Work Assignment for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-awa.html?contentId=kWwQ_pi~pa3PsLSPOC3RqA) - [Source-to-Pay Workspace agent inbox](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/agent-inbox-ws.html?contentId=0d9xJhxqv3RkWj6Kk10QJg) - [Activate Agent Chat and load demo data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/load-demo-agent-chat.html?contentId=E0MrFk~5kcorGGhwWJukbQ) - [Setting up Advanced Work Assignment for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/awa-slm-config.html?contentId=g3JTIEVZ7U37U8BeJWvA6A) - [Configure Advanced Work Assignment for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/setup-awa-slm.html?contentId=84gA6Z3_YaGQiF_6ICi1cA) - [Configure the Supplier Collaboration Queue](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/configure-scp-queue.html?contentId=oRJOvNoJFYyHAVyAk6gpXg) - [Configure Agent Chat](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/configure-agent-chat-slm.html?contentId=JCnEh~HZttQvL86jsMNDKw) - [Using Advanced Work Assignment for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/use-awa-slm.html?contentId=qQBc~OwO2j44Td7kGnroKQ) - [Enable M2M mapping between supplier contact and suppliers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/enable-m2m-supplier-contacts.html?contentId=k1EH5ouMFYzIj08RJdwZ4g) - [Run the fix script](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/run-fix-script.html?contentId=ue1gcBK_QK_VMM9W0t_HWQ) - [Verify version record](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/verify-version-record.html?contentId=~_xhaPAcmWhbdd0AW4bcZw) - [Remove the unique constraint from Email Domain](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/remove-unique-constraint.html?contentId=5l~SBOXcudGLBoB3Tc4e0g) - [Configure Supplier Relationship and Performance Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/configuring-supplier-performance-mgmt.html?contentId=sZ7zLvGIQMfxi4v7qzJd0g) - [Create KPI units](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-kpi-units.html?contentId=efOCjAG53_DZegzxraBWPA) - [Create KPI performance domains](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-kpi-domain.html?contentId=orcy3Pp345a8S6rWFtuJzQ) - [KPI templates](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/kpi-templates.html?contentId=9RMu4FIIaNsSQSbfRW9Uvg) - [Create manual KPI templates](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-kpi-template-slo.html?contentId=YQ1OvHrgvsRNpW7dfo5ZmA) - [Create automated KPI templates](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-auto-kpi-template.html?contentId=4TQh1uSzgD3KC8gouQg~3A) - [Create KPI thresholds](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-kpi-threshold.html?contentId=U2TZRUQv6wAXgjuHSVbRpw) - [Create KPIs by adding suppliers to a KPI template](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-supplier-kpi-template.html?contentId=dSjIclrHv2gbPbWGM63IhQ) - [Create supplier-level KPIs from KPI management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-supplier-contract-level-kpis.html?contentId=Ap22UEoPZ6IvRobjOkFU3g) - [Create contract-level KPIs from KPI management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-contract-level-kpis.html?contentId=NF9iuLQJtXMruEMPb9ioWw) - [Create KPIs without using KPI template](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-kpis.html?contentId=E6KHy~VDGun8u19lq9rg3Q) - [Create segmentation rule](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-segmentation-rule-slo.html?contentId=NmENG2Nc3oqQvt4aw2kypw) - [Add KPI templates](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-kpi-template-segmentation-rule.html?contentId=5ecKZ3awKrw9oCECJ2i3kA) - [Add suppliers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-supplier-segmentation-rule.html?contentId=sccl3fWDmrr6zy75BLL9QA) - [Install Universal Request for SLO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/install-universal-request.html?contentId=9uMQ1Vfyy1n~8Fqu~COZqA) - [Configure smart assessments](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/configure-smart-assessments.html?contentId=hrym0r5qsZ_lQs51i0brXA) - [Create assessment template from Assessment Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-assessment-template-from-assessment-workspace.html?contentId=p9bSPsmgQlbKf21VPJ5TNA) - [Configure user criteria for reassigning assessments](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/configure-user-criteria-for-reassigning-assessments.html?contentId=YiPYomhz_3OwPIki_xGiXg) - [Create custom user criteria for primary managers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-new-user-criteria.html?contentId=M9s_FH_m52KxkItOZCatMA) - [Create custom user criteria for all managers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-user-criteria-all-managers.html?contentId=TzHeO4zZmt8JgFsprSwmQQ) - [Map assessment template with segmentation rule](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-assessment-template-in-segmentation-rule.html?contentId=3L5yseUHliyKe7Aot3bahA) - [Create assessments from assessment templates](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-assessments.html?contentId=iKggaQo3PltXg5d_PFailw) - [Integrate](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/integrate-slo.html?contentId=U7qHCe1LtiTAysiKdiLA1g) - [SLO integration framework](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-int-framework.html?contentId=XAMXzQE2t~GcOshuOksSpQ) - [Add supplier inbound data in an Excel file](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/import-external-data-into-slo.html?contentId=3NL4MuSLNtft7vwqDK9Mxg) - [Load supplier data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/load-supplier-data.html?contentId=lO8E0eS858lt~OP03r2NRA) - [Run transform to update supplier primary data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/run-transform-supplier.html?contentId=kyB5a7LCYlQYAalo4oFuUg) - [Monitor the integration status of the data import](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/monitor-integration-status.html?contentId=LJXKw9fQhwpp1JWhBAmTKQ) - [Craft.co Integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/craft-integration.html?contentId=PTpvXKO3uaqObfN1j3fYUw) - [Synchronize supplier data using third-party application](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/sync-supp-data-craft.html?contentId=mOSWvDlaewFRkWgDdgcJKA) - [News Integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supp-news-integration.html?contentId=WJUos3Nr3wGkNy1aUZ~alw) - [Configure the Supplier News REST message](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/config-supp-news-rest.html?contentId=GxhO_9qQCGuIYdguf9uM1g) - [Configuring a custom API to dynamically fetch supplier news](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/config-supplier-news-api.html?contentId=aUky_NzAkzckqTccQIyGOw) - [Create a REST message for a custom API](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-custom-api-rest.html?contentId=nnsWYPix4TofEV5c4G5Orw) - [Add and configure the Get News data resource in UI Builder](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-config-news-data-resource.html?contentId=k5gEKhluSCgUN8512X2J4A) - [Update the field names in the UX client script](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/update-client-script.html?contentId=8OHgJLBWJbAvCkJz5QXmjg) - [Relish Integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/relish-slo-connector.html?contentId=RHeBZK0hnsY2BL3Fn0hWEg) - [Set up authentication profile using Relish credentials](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/auth-profile-using-relish.html?contentId=tF3~WumCB2B~NBue5PuOpA) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/use-supp-mgmt.html?contentId=XKgActhjSgAw94PdNwMX9Q) - [Using Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/use-supp-mgr-wsp.html?contentId=C9DtvzwisByGsZIqQ43S5w) - [Create a supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/new-supplier.html?contentId=AeInvqSDWPDVvQN4gjJpMA) - [Use the supplier onboarding playbook to onboard suppliers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/use-playbooks-onboard-supp.html?contentId=yyPsmXCZIdxudFCC3y8_KA) - [Use the risk assessment playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/perform-risk-playbook.html?contentId=SbHH~1Wd0IZFTyWxQlLn_A) - [Risk assessment flow when only Vendor Risk Management is installed](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/risk-flow-slo-vrm.html?contentId=EWxEzZqhgSRo7KIeDcXFCA) - [Playbook stages and activities](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/risk-flow-vrm-stages.html?contentId=i4ZBbHtXCoExFzG~wiHRLQ) - [Risk assessment flow with Third-party Risk Due Diligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/risk-flow-slo-tprm.html?contentId=9imfMBaz16Pa5W~FEtTgCA) - [Playbook stages and activities](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/risk-flow-tprmdd-stages.html?contentId=zNkYDnZDvp9Vw98GuKudkQ) - [Add a subsidiary for a supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-subsidiary.html?contentId=qZN9SxSHGeanrQpi1xzkbA) - [Manage supplier details](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supp-ws-details-page.html?contentId=c_0ZRAI8ei2BQeiAl60b0g) - [Add supplier location](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-supplier-location.html?contentId=O4~FujXTjnvebsooezlLXg) - [Edit supplier details](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/edit-supplier-details.html?contentId=29iMzutNirgfv~58YnqbjA) - [Manage documents](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/upload-doc-ws.html?contentId=u94ldOpPlaDlXkz89EctdA) - [Playbook for updating supplier primary data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/primary-playbook-cases.html?contentId=AxWCQvf9_sWnIkwTz~3HyQ) - [Manage internal stakeholders](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/manage-internal-stakeholders.html?contentId=8MLIzxYF8z3hgto0Ecf4oA) - [Add internal stakeholders](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-internal-stakeholder.html?contentId=l_dR2lwzxbwC6VTMg4YC8Q) - [Remove internal stakeholders](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/remove-internal-stakeholders.html?contentId=wu~rzhzrEk9dXqONRdBO6Q) - [Manage supplier contacts](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/managing-contacts-smw.html?contentId=h85Jm~Aq9skUfMZWSvkVZA) - [Add a supplier contact](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-supplier-contact.html?contentId=QW3hogdfIcXsL6BsCiHDaQ) - [Remove a supplier contact](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/remove-supp-contact-ws.html?contentId=OjHyOSV_7tnFV_GU5kC7PQ) - [Elevate a contact to the primary contact role](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/elevate-contact-ws.html?contentId=4d3CV8CIsrHqLTq4GWTMMg) - [Restrict the primary contact role for a contact](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/restrict-contact-ws.html?contentId=2019NFLq39rNfMohFCc22g) - [Manage supplier cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/managing-cases.html?contentId=67WhIR~LQD7WKAVNkFFUzA) - [View information on supplier cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supp-info-tab.html?contentId=OXN7IPmUcVTczOE_Q4rC1w) - [Sidebar for supplier cases in the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/sidebar-smw.html?contentId=ze3Wx~_Zl6v5dmyGMHqWvA) - [Configure due dates for supplier cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/configure-case-due-date.html?contentId=HiBe12ijlChDNB_2RoN3LQ) - [Case playbook for specific supplier case types](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/gen-playbook-cases.html?contentId=lJm4zW6wXizc33XvL7bz~g) - [Create a case on behalf of a supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-new-supplier-case.html?contentId=KzevYipuXAFrDRfynJJQcA) - [Assign a supplier case to yourself](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/assign-supp-case.html?contentId=k7yC613AbqIAm1kVyeKvGQ) - [Submit a supplier case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/submit-supplier-case.html?contentId=CSv~2OSg1MyPLxSbFWxQOw) - [Complete a supplier case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/complete-supplier-case.html?contentId=59QtMQbDuanayA5T4sx~NQ) - [Reopen a supplier case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/reopen-supplier-case.html?contentId=zElbNmR5UYMYK8oQ8qAuNg) - [Add a related case to a supplier case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-related-case.html?contentId=xoNytn8ML~8Ld0VYF0TMow) - [View a supplier case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/view-supp-case-ws.html?contentId=NE9h5pZamVpxJUc4C~5FXw) - [Review supplier information using Relish](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/review-supp-info-relish.html?contentId=nNw~7jiv2cRjTJrtq90xPg) - [Verify supplier location change request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/verify-supplier-location.html?contentId=qu7W3Qo7dUlu4G7aCkrSaA) - [Address verification parameters](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/location-change-request-response.html?contentId=TZHItfeNFH4vMqZxWMSpEg) - [Verify banking information](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/verify-banking-information.html?contentId=nFKm49HpLt7p2tL4WKywHw) - [Banking verification parameters](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/banking-information-request-response.html?contentId=e3fhrVEB5nuirHkXQaw7zA) - [Conduct sanction screening](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/conduct-sanction-screening.html?contentId=bsZqQuNjPO2Dg4AcVdwLnQ) - [Sanction screening parameters](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/sanction-screening-request-response.html?contentId=QXbn2qtNPGB4rnXiJyQCJw) - [Manage supplier tasks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/managing-tasks.html?contentId=Ldwe3m9GGNhbHIRaVh4Nug) - [Configure due dates](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/configure-task-due-date.html?contentId=jiVdh1ZpTpvngF9J3Yb8mg) - [Create a task for a supplier case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-new-task-for-supp-case.html?contentId=sQvFhszY3lWpkYtqgi9bTQ) - [Submit a task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/submit-supplier-task.html?contentId=DkPENAlwIVKppI4IlKoFdg) - [Complete a supplier task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/complete-supplier-task.html?contentId=yrF1VaqHb~cP9kaYj__qdg) - [Offboard a supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/offboard-supplier.html?contentId=jlLuXZyHJLItFoYcNERTpw) - [Offboard suppliers using supplier offboarding playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/offboard-suppliers-using-playbook.html?contentId=kFEZdd1dFxAG6zKyKgEJOA) - [Accept an incoming chat request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/accept-chat-supp-ws.html?contentId=XRK7aK505XN7jn~dMaGTuQ) - [Interaction Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/interaction-mgmt-supplier-mgr-ws.html?contentId=yZH9YQ25FEkjtTh68DWDpQ) - [View or create an interaction for a supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-new-interaction.html?contentId=ztxUIvkkDIULZw3bsXBvuw) - [Associate an interaction record to a supplier case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/associate-interaction-supplier-case.dita.html?contentId=e7O_mHkVDX103~h7fl1TWw) - [Composing emails with predefined content](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/email-composer-slm-workspace.html?contentId=EmjcBsfkuW3pq6TMylUW1Q) - [Configure access to the compose email feature](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/config-access-compose-email.html?contentId=EM2p2kPwScjXw2pTiegl5g) - [Communicate using emails](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/send-emails-slm-ws.html?contentId=zUCXEQb7nGvzaC_5GXU~Ww) - [Overall supplier dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/overall-supplier-db.html?contentId=vX~O7hUBEkA_NVshG5OtuA) - [View Overall supplier dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/view-overall-supp-db.html?contentId=d1eyevp~cKDsGZfJ8k0azw) - [Create supplier case from Universal Request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-supplier-case.html?contentId=9MIPUb2V~36h7pwmrEHlSQ) - [Emails view for supplier managers](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/enabling-emails-view-for-contacts.html?contentId=1UzrYMK0wqtN8BsvY5Ui4A) - [Using Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/use-supp-central.html?contentId=pbWFxC6UjD6xKPMFhSx5YQ) - [Invite a member to access the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/invite-member-supp-portal.html?contentId=Y8dSaA4eKrKXfUFTjOYK_w) - [Register as an invited member](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/register-invited-member-supp-central.html?contentId=__CHc1fPRWDVIK8B1tKZ3A) - [Supplier contact self-registration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supp-contact-self-reg.html?contentId=ZAviKcaToCnqywiwUgAe~A) - [Supplier contact self-registration process](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/how-self-reg-works.html?contentId=5HUtpqj~pLo5YlTlHQjEng) - [Approve request associated with Enroll a new supplier user case type](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/approve-supp-case.html?contentId=nLzNoj_HMOpqRJ1iE0OFzw) - [Self-register to the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/self-reg-to-supp-central.html?contentId=CHqKFjKkpUnlHubqXhlpbw) - [Managing supplier contacts](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/managing-contacts-scp.html?contentId=dJT9_9tN5S8fhkgjWxIs9g) - [Elevate a contact to the primary contact role](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/elevate-contact-portal.html?contentId=Noh~Gg5I4tBmeHgTn_NHeg) - [Restrict the primary contact role for a contact](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/restrict-contact-portal.html?contentId=IJnUBdyDXEonA8ON80XSmQ) - [Reassign tasks to a different contact](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/reassign-task-contact.html?contentId=pwkTIZBLTfDqvf_gn8dhEg) - [Update the supplier contact email](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/update-supp-contact-email.html?contentId=3aLfFkBVt1CQzhrsWvT3SQ) - [Remove a supplier contact](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/remove-supplier-contact.html?contentId=oRzAHTF6R0opfwIXT0D7YA) - [Remove a supplier contact from the My contacts widget](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/remove-supp-contact.html?contentId=iENMXZLHhpaX7IlfIj36dA) - [Raising requests](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supp-catalog-req.html?contentId=XTu5wyIejhWCvMkB~DzNmA) - [Add or remove a supplier location](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/submit-add-remove-supploc.html?contentId=a8AmBLoHaaeQg~ePXfjnbQ) - [Add a supplier contact](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/enroll-contact-catalog.html?contentId=2ONKiuKhT_0BLjZQTUrniw) - [Remove a supplier contact](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/remove-contact-catalog.html?contentId=9Q1xFQOidbQfN3El~0V3ig) - [Ask a question](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/submit-question.html?contentId=T0~dnpCJXxytDKgY5Tpudw) - [Submit an idea](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/submit-idea.html?contentId=H7_Y4PkkIhGkADgWj9fBNA) - [Submit an issue](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/submit-issue.html?contentId=3LXR9zuXVg3IQWO7DDEZsA) - [Update banking details](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/update-supp-banking-info.html?contentId=tl6rkrel2kAQ7hwIMUx3oQ) - [Update company profile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/update-supp-profile.html?contentId=8nOssOhqzoacEEZHgsJhkg) - [Request elevated access](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/request-elevated-access.html?contentId=q7uYNfix9iAmy_6MJf_ftA) - [Update default supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/update-default-supplier.html?contentId=ebMq3fK3O9h1HDoJrR1rCQ) - [Request something else](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/submit-general-request.html?contentId=n_0SNGloUBKmNdqs_sv2Pg) - [Viewing supplier contact tasks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/my-to-dos.html?contentId=_jfBBCxiOn72axn4eX99VA) - [Approve or reject a task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/approve-reject-task.html?contentId=O0Qq~coNhjadbvYZQ9Dokw) - [View or update your user profile](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/view-update-supp-profile.html?contentId=7CJ2XiHpz3sjC_oFYq28Gw) - [View all your requests](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/view-supp-case-sc.html?contentId=Vl51L0j6sVFvZaHifaFJQA) - [View supplier locations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/view-supp-loc-supp-central.html?contentId=Ru6oNfGs_r~GCKm5l0S4bQ) - [View supplier payment information](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/view-bank-info-supp-central.html?contentId=B4LL71_237p4P5WzGnyNMw) - [Start a chat session](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/start-chat-portal.html?contentId=tmjpgpZiU1vJKWHpv8~nOg) - [Manage documents](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/upload-doc-portal.html?contentId=bRAOw~QvKLtYhenmvZlxIQ) - [Manage documents from Documents tab](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/manage-documents-from-documents-tab.html?contentId=zoP6AspM2tJv0dx0ch_A3w) - [Upload document from My Tasks page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/upload-document-from-my-tasks-page.html?contentId=51plOtXJBE1qJFgwH9eyvw) - [Manage documents from My Company page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/manage-documents-from-my-company.html?contentId=u2Y6HONqEq_zK799UX7Aag) - [Complete a risk assessment](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/complete-risk-assessments.html?contentId=5WEBv5qTdYcTsJPgKWNHQA) - [Create Universal Request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-universal-request-d27807e34271.html?contentId=0hUKoibDeWW2KJSjCBzpAQ) - [Using Supplier Relationship and Performance Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/using-supplier-relationship-and-performance-management.html?contentId=EZGRYXNDHNYAA61wOiF4YA) - [Run segmentation rule](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/run-segmentation-rule.html?contentId=RFgVSnK7x9PvCAWNVZTbiw) - [Complete KPI collection task from Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/complete-kpi-task-spw.html?contentId=FStaidNPELxaUMGE_u7yLw) - [Complete KPI collection task from Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/complete-kpi-task-scp.html?contentId=zJB89YjiznVcbpXWZGZvOA) - [View KPI collection task from Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/view-kpi-data-slo.html?contentId=hzyT1I6vuVqJD~OKvVJSkw) - [Manage supplier KPIs from the supplier record page](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/kpi-mgmt-tab-supplier.html?contentId=RRJx6GTCsT~7qM~WWNvkaA) - [Create action plan for KPIs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-action-plan-for-kpis.html?contentId=b53xJXgJNMxmWCnBLWKoCA) - [Create milestones for the action plan](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-milestones-for-the-action-plan.html?contentId=bSCGXGfRwK5dCJbdnpH_vw) - [Create supplier tasks for the action plan](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-supplier-tasks-for-the-action-plan.html?contentId=4nbhX_ZP1EGVaHzdStqXGw) - [View supplier performance dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/view-supplier-performance-dashboard.html?contentId=O9rOmZJadJKpjtSOxKv2zw) - [Using Supplier Payment Optimization](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/using-supp-payment-opt.html?contentId=2phePLw~Rk84enG8unSNRg) - [Add propensity score](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/add-propensity-score.html?contentId=lozZh0RPcrOoZR_aEH6D_w) - [Create a case for enabling credit card](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-credit-card-enblmnt-case.html?contentId=SIdWNJe3VPSuB_aZ2zAYFA) - [Supplier credit card enablement playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/credit-card-enblmnt-playbook.html?contentId=LsSabE4JS081B2gyM7EnPA) - [Estimate savings](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/estimate-savings.html?contentId=9QnCcu0TbBnjYMoexvTgPw) - [View the Payment Optimization dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/view-payment-opt-db.html?contentId=hnK1S4PjIruM8TBBRAo~zg) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supp-mgmt-reference.html?contentId=AKzOKaT8vEUMqTeXkqnCyg) - [Create New Supplier Case form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/new-supplier-case.html?contentId=5YWffoYjGQPqRbA54ZHjxg) - [Create new task form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-new-supplier-task-form.html?contentId=a9XrhmP42WLlq5e7J3QBUQ) - [Task form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-task-form.html?contentId=2fUFj8uCn4WaJoeKBJ5iSg) - [Add New Location form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-location-form.html?contentId=BtqG2RceojhEdqy~9NFQXA) - [Update banking details form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/update-supp-banking-form.html?contentId=2o70FjMhtibO4tRHq6cF3Q) - [Update profile details form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/update-supp-profile-form.html?contentId=iIfzhmEmiFFH5FK28I6eyA) - [Onboard a Supplier form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/onboard-supp-form.html?contentId=nFp4sOZBcNpSbodCmCYZGA) - [Create New Documents form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/create-new-doc-form.html?contentId=VNTQGMi9L_64XWJ6OZOEhQ) - [Primary data tables for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-primary-data-tables.dita.html?contentId=I74br3mKEQgl4euLSoJDYA) - [Supplier table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-supplier-table.html?contentId=cM3f7rr7_jPF4C7R3d7YIg) - [Vendor Contact table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-supp-contact-table.html?contentId=iLSpF13KmOby8xYgnAwKOA) - [Supplier Contact table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/m2m-supplier-contact-table.html?contentId=c~amTeT3vmVOIvR~gfHv4w) - [Supplier Email Domain table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-supp-email-table.html?contentId=pZDU3iOUf1z7rTU~wjFTeA) - [Product Code table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-prod-code-table.html?contentId=gijChy3AlOq3a2mOm8ZzLw) - [Supplier Location table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-supp-location-table.html?contentId=tDe1cibBA_tKyOjqMw9STw) - [Supplier Payment Information table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-supp-payment-table.html?contentId=i_zq93w1zoNvSXuyqDjkWA) - [Domain separation and Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-domain-separation.html?contentId=KTDqIBIG_cXpDZZzH_uE1A) - [Supplier Lifecycle Operations data model](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-data-model.html?contentId=sp54nmCrzcAOQzqlvxTvZw) - [Supplier Relationship and Performance Management reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-relationship-and-performance-management-reference.html?contentId=QcUAWywv8YeKt78rl02qog) - [Supplier Relationship and Performance Management data model](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-relationship-and-performance-management-data-model.html?contentId=Dw8U~HzS_bH4ho3F2OZxTw) - [Primary data tables for SRPM](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/primary-data-tables-srpm.html?contentId=ee_p_y9kAnwW4972jFn_sA) - [KPI Template table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/kpi-template-table.html?contentId=lYJz1jKWy8l7ocr4jhAJ_Q) - [KPI table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/kpi-table.html?contentId=S3rxxhk~WLzEqLMVp4IFgg) - [KPI Data table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/kpi-data-table.html?contentId=ieoZSUPGW9WyDSUiY8cAPw) - [Performance Domain table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/kpi-performance-domain-table.html?contentId=KiWVDJGRFwsIVdtp6tE5MQ) - [Unit table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/kpi-unit-table.html?contentId=wXO_SsBzXlWoeuT7LNmNWA) - [KPI Threshold table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/kpi-threshold-table.html?contentId=Y5kojfKTuXaCLM69YV0Tsg) - [Restructured Supplier Task table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supplier-task-table-restructure.html?contentId=U~Y948ukmU4V~Id3lZAFlQ) - [Supplier Payment Optimization reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supp-payment-opt-ref.html?contentId=6lRuv9PJTaHXJQmFquXv3w) - [Supplier Payment Optimization data model](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/supp-opt-data-model.html?contentId=rgaZ2vXuP5Li8UQ0pMNjRg) - [Spend Savings Estimation table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/spend-savings-estimation-table.html?contentId=rOmvjMcpAW7KKx0fFMVTeQ) - [Supplier Lifecycle Operations glossary](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/supplier-lifecycle-operations/slo-glossary.html?contentId=nL2voy2x8L~TvAEYyta0vw) - [Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/acc-pay-mgmt-landing-page.html?contentId=7AGM63hTjTFUw7L3xMbMyA) - [ServiceNow Otto for APO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/now-assist-apo.html?contentId=9x_YOQUnx~MuvBhg2PVhwQ) - [Explore ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/exploring-now-assist-apo.html?contentId=uyRa8E5pUb1XfYoWHxLFOA) - [Supporting information for ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/now-assist-apo-supporting-info.html?contentId=Q5fDyC~qGVffpchcxpBVbw) - [Configure ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configuring-now-assist-apo.html?contentId=Hsu_qcf36alqt93ABfcHgQ) - [Skill inputs for ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/skill-input-now-assist-apo.html?contentId=2iqDN23NwU05eBYWtFKZIQ) - [Install ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/install-now-assist-apo.html?contentId=D_Yqj6SgG0mDXP6F8XwNGg) - [Configure Invoice case summarization](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configure-invoice-case-summarization.html?contentId=shtiEAfFbdGnq_N2a76tKQ) - [Configure Document Intelligence using ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configure-di-using-now-assis.html?contentId=ePOfywRHdx296UXK1Tk3Cw) - [Configure Invoice Processing Case for Invoice Email flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/inv-processing-case-invoice-email.html?contentId=4ydEb1nvIijRkZ7znV9ATg) - [Copy and activate the Invoice attachment DI processing flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/copy-and-activate-the-invoice-attachment-di-processing-flow.html?contentId=1RWshI6IxIVt7Basp~DRRw) - [Copy and activate the DI STP Failed flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/copy-and-actviate-the-di-stp-failed-flow.html?contentId=daxSfmycTFi5oPX8UxNyWQ) - [Configure data extraction modes](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/set-up-extraction-modes-di.html?contentId=wSYoFxCNG~3UncZhzl4EhQ) - [Configure Accounts payable document classification skill](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/config-doc-classification-skill-apo.html?contentId=Tzhj85grMbPUaONvJF_CiA) - [Configure Process Classification Attachment using DI flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/process-classification-attachment-di.html?contentId=HppptPP7Bk8mDBCZDRDWtg) - [Configure Set Classification Values on Invoice Stage flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/set-classification-values-on-invoice-stage.html?contentId=dEDHKAO4MpnD2zzy2r14TA) - [Customize ServiceNow Otto for Accounts Payable Operations (APO) skill](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/cust-now-assist-apo-skill.html?contentId=itEso27X6k8zwOnIdWU1NQ) - [Customize ServiceNow Otto for Accounts Payable Operations (APO) to use the Virtual Agent chat](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/cust-now-assist-apo-va.html?contentId=OGG4bGEJcBXGRfnoS6kj3g) - [Configure Email response generation skill in ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/config-email-apo.html?contentId=UP~qO4TIuZnT~UTTF4MhRg) - [Configure Sentiment analysis for invoice case skill in ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/config-sentiment-skill-apo.html?contentId=OSS7bDrLo_b9GtQZomZ3MA) - [Use ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/using-now-assist-apo.html?contentId=BsJLGtA~~cbNTha842UR0g) - [Summarize a record by using ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/now-assist-summarize-apo.html?contentId=z6kBZt9NFf53NZbSVu0VmA) - [ServiceNow Otto for Accounts Payable Operations (APO) in Virtual Agent chat](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/now-assist-apo-va.html?contentId=nIPyKcL4rHx3KSV7HoP6yQ) - [Analyze sentiments in invoice cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/analyze-sentiments-in-invoice-case.html?contentId=IKRWOxwgJqhot_dAsoaVyg) - [Generate email response for invoice case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/generate-email-invoice-case-apo.html?contentId=lzXVt0S3WFttIGCTw1yiMQ) - [Generate email response for invoice task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/generate-email-invoice-task-apo.html?contentId=Lb5Qagiwk9gNgSgVkgp5fA) - [Use Invoice inquiry solution generator skill](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/use-invoice-inquiry-solution-generator-skill.html?contentId=AqZNFwPmkqwFfOv6~nhmZw) - [Use purchase order line mapping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/use-purchase-order-line-mapping.html?contentId=EO8NPxyprw3MZCUmSW3mlw) - [Use AI agents in ServiceNow Otto for Accounts Payable Operations (APO)](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/using-apo-ai-agents.html?contentId=Nb9ATnjXGk43V93HmK9T8A) - [Inquiry resolution provider AI agent](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/apo-help-resolve-supplier-questions-agentic.html?contentId=E19X2m2MbXjccbkxYnlbyA) - [Configure inquiry resolution property](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configure-inquiry-resolution-property.html?contentId=GQaJFxbWWzTkR9t1PN3TSA) - [Work with the inquiry resolution provider agent](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/apo-ai-agent-use-case-trigger.html?contentId=oDImUfhNaKi0oRfuvI7t7A) - [Case resolution using inquiry resolution provider](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/case-resolution-using-agent.html?contentId=Bt5W770nZEnm6gvN1Lzl6w) - [Recommend invoice owner AI agent](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/recommend-invoice-owner-ai-agent.html?contentId=zJLms6K9OclflDa~hvhRuw) - [Configuring invoice owner prediction settings](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configuring-bo-prediction-settings.html?contentId=e_3gFVSgqjDTbrMDEp_CiA) - [Use Recommend invoice owner AI agent](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/use-recommend-invoice-owner-ai-agent.html?contentId=g6F2K12KuxlGMYqIMtsr4Q) - [Resolution plan scenarios](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/resolution-plan-scenarios.html?contentId=k1Ibwvqv94OslJLdhhrjBQ) - [Email parser agent for APO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/email-parser-agent-for-apo.html?contentId=nzwHeB~p60QZFHhWixYJeQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/explore-acc-pay-mgmt.html?contentId=7~x5TWdWL9e~t5smH25eNg) - [Accounts Payable Invoice Processing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/acc-pay-invoice-processing.html?contentId=oHkg_kNX2e9ry0jwgrutEw) - [Invoice Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/acc-pay-case-mgmt-overview.html?contentId=21ZRSvv_4ZypCO4VvTPfYw) - [Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/acc-pay-workspace.html?contentId=9Vjc4fC4tSgrV_3ca_8q6w) - [Accounts Payable Operations integration with Document Intelligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/apo-docintel-integration.html?contentId=cqWY4NUacQA7QbDNxYvbOA) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/config-acc-pay-mgmt.html?contentId=S~UbhN_bDVhjBJlZUVwtDA) - [Install Accounts Payable Invoice Processing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/install-acc-pay-mgmt.html?contentId=x4_2yAcOZEZWD1th27IqjA) - [Components installed with Accounts Payable Invoice Processing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/installed-with-acc-pay-mgmt.html?contentId=2MLNdINoE3uvRR~xquFJdA) - [Application plugin installation sequence in Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/application-plugin-installation-sequence-apo.html?contentId=R6UgynRBo7i7UbT21ORIyw) - [Run the fix script for Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/run-fix-script-for-apo.html?contentId=aqUGeqTRb2UhTxzxBloU1w) - [Set APO properties](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/set-apo-properties.html?contentId=k7IIKrjHN6hMij88WiH_SQ) - [Set system properties for invoice exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/set-system-properties-for-invoice-exception.html?contentId=jFK2B_4Ke79D0cvHGw9FGg) - [Set system properties for scheduler](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/set-system-properties-for-scheduler.html?contentId=W3d9NAaOy7GgBSqMtDxn0A) - [Configure Antivirus Scanning](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/update-dictionary-entry.html?contentId=fQgmQh6wGy4cKNa48p2HxQ) - [Upgrade Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/upgrade.html?contentId=iBUk~wBuifKGae6qAWFjyg) - [Post upgrade tasks for APO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/post-upgrade-tasks-for-apo.html?contentId=h5vVOC36mPuubAt6CZfWHQ) - [Upgrade configuration for Accounts Payable Operations integration with Document Intelligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/upgrade-apo-di.html?contentId=Ul9I_k95hIVS_oJwnPT0hw) - [Restructured Invoice table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/restructured-apo-invoice-table.html?contentId=Zm9vlXR537NkSI0D8Arr0w) - [Run glide fix script to migrate existing data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/run-fix-script-to-migrate-existing-data.html?contentId=aV~n~w8JaG2At8CRBFEilg) - [Run fix script for exceptions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/run-fix-script-for-exceptions.html?contentId=RXKlbnqFGQeRDffsTshgtg) - [Run scheduled job for cost allocation](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/schedule-job-for-cost-allocate.html?contentId=8njHZbFQIfGeAYYtj_APhQ) - [Install Invoice Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/install-invoice-case-mgmt.html?contentId=Ct2dI2~4rSdSpIeUfe8sWw) - [Components installed with Invoice Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/installed-with-invoice-case-mgmt.html?contentId=HVt62Lk~tE6J5Q2A6DZEIw) - [Activate the Create Inquiry Case on Invoice email flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/activate-inquiry-email-flow.html?contentId=p0QzJ~CYeZEcYykbaSCOqQ) - [Install Accounts Payable Operations integration with Document Intelligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/apm-integration-docintel.html?contentId=Sxm34NkrOPDNaoRHhE4Fvg) - [Components installed with Accounts Payable Operations integration with Document Intelligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/installed-with-docintel-apm.html?contentId=1m0oPhc2fyp19IX3iiMdNw) - [Invoice Processing use case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/docintel-invoice-process-usecase.html?contentId=HSlwTEg5f3nj_fJM1CLxZg) - [Invoice and Invoice line fields in the APO integration with Document Intelligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/use-case-field-list.html?contentId=_eLolKS8~C~~1pQ5tkuxVw) - [Configuring the invoice ingestion flows using Accounts Payable Operations integration with Document Intelligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/config-apo-docintel-integration.html?contentId=dob7POQA0DIBVIqLi3G0vg) - [Create a copy of the default Invoice Processing use case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-use-case-copy.html?contentId=GVvgtCxYM7oKNVQKyWh~Tw) - [Configure the newly created DocIntel Extract Values Flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configure-extract-values-flow.html?contentId=Xji8MRDUSK3dPSmUC2hkGg) - [Configure Invoice email flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/copy-invoice-email-di-flow.html?contentId=otegfA99tjKf2nKK4qOY1g) - [Copy and configure the Invoice attachment DI processing flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/copy-di-processing-flow.html?contentId=cL_asgvnVS~z0X_VNkUJGA) - [Copy and configure the DI STP Failed flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/copy-di-stp-failed-flow.html?contentId=l9YdqIZUTf6U7ewEGr3W2Q) - [Configure Invoice email flow when Document Intelligence is not installed](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/copy-invoice-email-no-di.html?contentId=7gyT50MbVNCJEdTgfqprTg) - [Configure Invoice email flow for disabling Document Intelligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/copy-invoice-email-disable-di.html?contentId=~0JbsJ2riTRhZjob4CO4PQ) - [Copy and activate the generative AI DocIntel flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configure-gen-ai-di-flow.html?contentId=9T~40LDrOCtNY8UTwumtPA) - [Deactivate the Invoice attachment DI processing flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/deactivate-di-attach-flow.html?contentId=XHAMkrxsETL74KyPFcEXNQ) - [How Accounts Payable Operations integration with Document Intelligence works](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/apm-docintel-how-it-works.html?contentId=P53dA3_FOWIlsnrwX3hX~w) - [Required fields for creating an invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/mandatory-fields-docintel.html?contentId=ef6Drj7q~8VV_YRmUwdXFw) - [Invoice data transformation logic](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-data-trans-logic.html?contentId=D_DO9VIqkN_bWeARfkRmdA) - [Domain separation and Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/apm-domain-separation.html?contentId=DJstkXjgd~JtDrCzhsoz4w) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/use-acc-pay-mgmt.html?contentId=0sEWFkZmtKN4ImoEPyWTMQ) - [Create a knowledge base article about invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-knowledge-base-articles-for-invoices.html?contentId=2ZQucukJ5BPvNUz63r5YdQ) - [Invoice case categories and subcategories](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/working-with-cases.html?contentId=Now329tA7RFrzIsWgqpEPw) - [Using Invoice Case Management](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/use-invoice-case-mgmt.html?contentId=4xiwJ48ah0DLGa9~t9OTGQ) - [Invoice inquiry cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/work-with-inquiry-cases.html?contentId=o~yDc5xsf0nIL20z3gcOgQ) - [Work on an invoice inquiry case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/work-inquiry-case.html?contentId=H83p_T~D6kP3OrrHgpUKmA) - [Create an invoice inquiry case manually](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-inquiry-case.html?contentId=bGF2RzFOtrFiKU5KzhVl~g) - [Create an invoice task](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-apm-task.html?contentId=9B1nq6JT_zC5zy20vdF8Vw) - [Request the requester for more Invoice details](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/request-caller-info-inquiry-case.html?contentId=zGsiSIGLJ4e9VGuVZ82pVw) - [Submit an invoice inquiry case for an internal review](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/submit-inquiry-case-internal-review.html?contentId=fmTeVtx4_~kbmQYnweKVvA) - [Close an invoice inquiry case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/close-inquiry-case.html?contentId=J2iMbAFM7ULs_6g~qxRowA) - [Using Accounts Payable Invoice Processing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/use-ap-invoice-processing.html?contentId=tFbEIMFr90ojFbA1A~wSrA) - [Invoice ingestion using API](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-ingestion-using-api.html?contentId=7fRDUTlycT~q3JcpFiKATg) - [Rules based engine](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/rules-based-engine.html?contentId=dyaZsTlXTR8TlOd2AxOB7A) - [Work with invoices](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/work-with-invoices.html?contentId=U7WgJ1TMug_Urh3uRST1HA) - [Create an invoice manually](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-invoice.html?contentId=e4OSNob7x2jOnkqa_YfLlg) - [Create an invoice line manually](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-invoice-line.html?contentId=6zoyfXLFLDLmU2jpzBYqxw) - [Invoice rejection modes](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-rejection-modes.html?contentId=K2bptj88XPm_yZgfrXU2rw) - [Reject an invoice manually](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/reject-an-invoice-manually.html?contentId=ggQ57dDtYqsEYwyUYUI8xQ) - [Credit memo](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-type-credit-memo.html?contentId=bTPuMvcBq~5LUfVxrGCYRw) - [Invoice cost allocation](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-line-cost-allocation.html?contentId=EPD95A8_dh9xcQpjlHQPEQ) - [Create invoice cost allocation manually](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-invoice-cost-allocation.html?contentId=nYb_NhGrF49ImiphJvohJw) - [Distribution set in Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/distribution-sets-in-apo.html?contentId=ghoudDLPQjzzvjW7SvwcDg) - [Allocate costs using distribution set](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/allocate-cost-distribution-set.html?contentId=r5fFc_7PnnFFyeG9ExJv4A) - [Tax calculations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/tax-calculations-in-apo.html?contentId=9aJ5ewlOBNuDYPZm957NJw) - [Create tax codes to be added in an invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-tax-code.html?contentId=_ehUMDweoEJD~J3vGNUjsQ) - [Create tax types to be used in an invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-tax-types.html?contentId=byLXlnl5M05QoUl6oWFwcg) - [Update the purchase order on an invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/change-invoice-po-number.html?contentId=L18DEfapohmKdw~u93oDDg) - [View your invoices on Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/view-invoices-ec.html?contentId=j01Dx79Wn4BBdtYLXWywzQ) - [Invoice processing cases](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/working-with-ingestion-cases.html?contentId=MLx~7UlOTO6DDP2~EoyfAQ) - [Work on an invoice processing case](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/work-manual-invoice-ingestion-case.html?contentId=scnrisCEIPKxDkjspNVrEA) - [Accounts Payable Specialist manual tasks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/aps-manual-tasks.html?contentId=0hK552KhdXiN3dpwqHwYgw) - [View the invoice processing case associated with an invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/view-invoice-case.html?contentId=nBAFmh5egxQ3ZZK~1gYyDQ) - [Review an invoice in Document Intelligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/review-invoice-docintel.html?contentId=Rtnsf42LgATiBxbnckYKMg) - [Add missing Invoice details and submit](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/enter-missing-docintel.html?contentId=e10vln_OccCFwlpFAM5Kkw) - [Confirm whether an invoice is a duplicate](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/confirm-duplicate-invoice.html?contentId=oFmI1Ya4gmOrYWq6eOg3mQ) - [Convert invoice type](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/convert-invoice-case.html?contentId=TmPfyYWuMIFXPbA5x1u7qw) - [Reset an invoice to the Received status](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/reset-invoice-to-received.html?contentId=2NoUcT8Fb6gYfeb58Dc01Q) - [Check for invoice exceptions on a single invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/identify-exceptions-manually.html?contentId=afySrUljqVxw8ShLiUGZmQ) - [Start processing Invoices from third-party apps](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/start-invoice-processing.html?contentId=jg~NDOZ_FL8TEPlcc0dvrA) - [Activate the Orphan Invoices flow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/activate-start-invoice-processing-flow.html?contentId=xMFd2oWEPoIiR618NM442A) - [Invoice ingestion process when Document Intelligence is unavailable](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-ingest-docintel-unavailable.html?contentId=YXpuCsaWTqyXjE4__WEMFg) - [Create an invoice manually when Document Intelligence is unavailable](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-invoice-no-docintel.html?contentId=3uD6CCjBi_GMD1h7O01m3A) - [Close the additional invoice processing case for an invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/cancel-case-no-docintel.html?contentId=5MfkHLZY0S_5yrdwFOn2NA) - [Invoice exceptions](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/work-with-invoice-exceptions.html?contentId=RbBR9xLnwcCHTJ82hO1Qgg) - [Activate the Exceptions Monitoring Scheduler](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/activate-exception-flow.html?contentId=fj47WUwPtl6_cVExm~RKyw) - [Work on an invoice exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/work-invoice-exception-case.html?contentId=e30IWwKue2hcrwA9Nc6b9Q) - [Create an exception task for an invoice exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-exception-task.html?contentId=7ZvjQIp4cNs6w6s~vP7Kpw) - [Mark an exception task as complete from Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/complete-exception-task-ec.html?contentId=QxEi4cqB47QoBGE8vaASwg) - [Edit a purchase for an Insufficient Funds invoice exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/edit-purchase-insufficient-funds.html?contentId=INMM_y_FyrgKxH4AZFPhVw) - [Resolve unverified sender source exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/resolve-unverified-sender-exception.html?contentId=6jcw2f3ViM8cEzoBuPvFeQ) - [Confirm receipt of your order from Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/confirm-receipt-task.html?contentId=XzawVOCn6kmzDtmfDJ4HVQ) - [Bypass an invoice exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/bypass-invoice-exception.html?contentId=32re1MIopKHW0oJoMqOkow) - [View invoice line details for a line-level invoice exception](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/view-igr-exception-lines.html?contentId=x7cz88URs5Bf5vhEAqyy2Q) - [View tasks for insufficient Goods Receipt](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/view-psm-task-inv-exception.html?contentId=pEeE6QHazW8_1DgL1dxLZA) - [Create an invoice exception definition](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/define-new-invoice-exception.html?contentId=_Xm_wpRCIwbSZ1Yp1P1dCA) - [Create subflow in workflow studio](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-subflow-in-workflow-studio.html?contentId=Pl5H~~vh~V20OfSoQMH8MQ) - [Tolerance Rules and Variances for invoices](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/tolerance-rules-and-variance.html?contentId=rdbi7bswZeIzvG8TeVfjpQ) - [Define an invoice tolerance type](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/define-a-new-tolerance-type-definition.html?contentId=lu6tdpuyRGQxGloLwa8Orw) - [Map invoice tolerance type with invoice exception definition](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/map-invoice-tolerance-definition-with-tolerance-rule.html?contentId=fANT_9Q9im6WWYgCZ6A0XA) - [Define an invoice tolerance rule](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/define-a-new-tolerance-rule.html?contentId=~wmGb4Y0gEdTcmNo4EalUA) - [View tolerance form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/view-tolerance-form.html?contentId=UtQYN9BSXvvrStUF9WidwQ) - [Invoice approvals](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-approvals.html?contentId=nKPzjDWXp7xhQbMyCpd_WA) - [Create an approval rule](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-approval-rule.html?contentId=QuN~nPQ30s8gWDtuqY0QHg) - [Approval rule types](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-approval-rule-types.html?contentId=VUJhULkV5uhPE4LBMHjHjQ) - [Monitor an approval plan](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/view-approval-plan.html?contentId=fTJmP1vqwWOP86tVGkS5Kg) - [Approve an invoice approval task from Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/approve-invoice-request-ec.html?contentId=nAApmsfZW1JPu99kTeKR~Q) - [View invoice documents in the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/view-invoice-attachment.html?contentId=8Z2Rgmz2i6T75j93O47mZA) - [Advanced Work Assignment in Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/advanced-work-assignment.html?contentId=3tFvzfABOr_70CMQqglVsA) - [Set up Advanced Work Assignment](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/setting-up-AWA-for-APO.html?contentId=DF_Eyd8mG5mIznUnG9wLqA) - [Configure Advanced Work Assignment for Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configure-advanced-work-assignment-for-apo.html?contentId=E2OPGwoKq_tXkmeVo2~5yg) - [Configure the Accounts Payable Operations queues](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configure-the-account-payable-operation-queues.html?contentId=6sbClw09Kkks58nCamy4mg) - [Configure Agent chat for Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configure-agent-chat-for-accounts-payable-operations.html?contentId=XcmeqJ72oiC_pwYkZywFhQ) - [Using Advanced Work Assignment for Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/using-awa-for-apo.html?contentId=nuPVydlQJHXGXq3xsQsvOA) - [Working with Advanced Work Assignment](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/working-with-advanved-work-assignment.html?contentId=W3w48Iq0RAX~nnRYF1zRWQ) - [Interaction management in Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/interaction-record.html?contentId=ujs_5~nG3w3JP89xrRvT0g) - [Create a new interaction](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-new-interaction-record-in-apo.html?contentId=TlHQ~z_bC~MMzGlYDaoTAw) - [Associate an interaction record in Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/associate-an-interaction-record.html?contentId=jzpll1NOWKEV0JwQ3QWvfg) - [View interaction record in Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/view-interaction-record.html?contentId=l8Y3uHIUwjwfAOIAC8xvEw) - [Composing emails with predefined content from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/email-composer-apm-workspace.html?contentId=ut~Ywhcrj0W5MUnb9nxeMw) - [Communicate using emails from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/send-emails-apm-ws.html?contentId=PSc6NLQ2NCn13O1c63kiVA) - [Universal Request in Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/universal-request-in-apo.html?contentId=o7csw~XcEu~6zSZv~skQKQ) - [Create invoice case from Universal Request](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-invoice-case-from-ur.html?contentId=IqzLlcOPbGEBcyfuZbCqpw) - [Playbook for updating the invoice primary data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/playbooks.html?contentId=f7TwqvvVKSimZ_x6IOTvfQ) - [View the Playbook activities](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/how-playbook-works.html?contentId=cq~wkRds9JDv9dz3oYAU4g) - [Using Playbook in Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/how-to-use-playbook.html?contentId=MCKFCg5T6IDTAdcw~aSliw) - [Document Intelligence processing with playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/use-di-with-playbook.html?contentId=3phYMfR57F59iEDjfSzt8Q) - [Extract data with Document Intelligence](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/extract-data-with-di.html?contentId=RxZCy~DzAiVbMaJW1gMt8w) - [Extract data when Document Intelligence fails](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/extract-data-when-di-fails.html?contentId=pN3zmpwoYGtFN3RkPoRdWg) - [Extract data when Document Intelligence is unavailable](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/extract-data-when-di-is-unavailable.html?contentId=UqqEAXcrhHK2AiL9wSDHXg) - [Using Supplier Collaboration Portal in APO](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/using-supplier-collaboration-portal.html?contentId=EZFUb40FC3l46WZV~TFyZw) - [Explicit roles plugin](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/explicit-roles-plugin.html?contentId=eJ3lAQ1R6CaBHSFmWsHqiw) - [Working with tasks in Supplier Collaboration Portal header](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/work-supplier-collaboration-portal-header.html?contentId=A0yKYG5UGdRLA97Z~N3slw) - [Working with My Requests](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/work-with-my-requests.html?contentId=tvi2TeHeH3e1ed1DTg5mog) - [Create Universal Request from Supplier portal](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-ur-from-supplier-portal.html?contentId=1HH7StcBoS14yON0A91XlA) - [Working with Supplier Catalog](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/working-with-supplier-catalog.html?contentId=sGr9x~8P~FJC30btFByYsg) - [Submit Invoice Inquiry](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/submit-invoice-inquiry-case.html?contentId=VJcEKG9tTAJiEpXQSztyxw) - [Submit new Invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/submit-new-invoice.html?contentId=hsUWiSI1zoVzDwY_jw5gZw) - [Virtual agent flows](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/virtual-agent-flows.html?contentId=8~SgvuxsW0sxjpxu9Yyq8g) - [Configure the chat channel](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/configure-the-chat-channel.html?contentId=XtmHIjQEpRAdr2SQsP6LMg) - [Integrate](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/integrate-apo.html?contentId=jcCrWvgO5o3PHdcKhL343A) - [Accounts Payable Operations integration framework](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/using-integration-to-create-invoice.html?contentId=DqkYCxMXxOboP_h5KgV23Q) - [Integration errors](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/integration-errors-during-erp-posting.html?contentId=b_wi3hH~eIWV8w_GUWooEg) - [Working with Integration error tasks](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/work-with-integration-error.html?contentId=bMgrlluUVVitHUYmVTqo8Q) - [Example of ERP posting error workflow](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/example-of-erp-posting-error-workflow.html?contentId=tq48LqvQl7JoAlLMIjudmw) - [Import data into invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/import-external-data-into-invoice.html?contentId=wRQGGJle9a81WZsvDmOt2A) - [Load invoice data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/load-data.html?contentId=Xw4R3sHYoNu2E68y8wkO6w) - [Run transform to update invoice data](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/run-transform.html?contentId=pzDJNYDG6Vre7tZWZ4ap9g) - [Working with inbound invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-invoice-using-integration.html?contentId=TnhvuDptZCFAlGUE609MJA) - [Working with outbound invoice](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/working-with-outbound-invoice.html?contentId=dPztW9RBP5wg1_zm~68RAQ) - [IT Asset Management purchase order invoice processing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/apo-integration-with-itam.html?contentId=80xisAcElPeTo0_CYF9m9w) - [Invoice processing using IT Asset Management purchase order](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-processing-using-itam-po.html?contentId=r5hWGUmyVUTENsmVfUOsaw) - [Tax engine integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/tax-engine-integration.html?contentId=Cd~qtnYZHQVUiuEzu2IhcA) - [Configuration tables and prerequisites for Tax integration](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/config-tax-integ.html?contentId=~OApOI04Tt1U0HBzl055cA) - [Tax integration in playbook](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/tax-integration-in-playbook.html?contentId=Yb2G6tE~sjzjmSZSBBY1ew) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/acc-pay-reference.html?contentId=XsRXn8CXNnWyXIjFSQeNew) - [Accounts Payable Operations properties](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/acc-pay-properties.html?contentId=K3RZnZ2g0ve9OHWj7V5QBA) - [Create New Invoice Line form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-invoice-line-form.html?contentId=qh3ERiGOs1g~Ztnvp3joHg) - [Create New Invoice form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-new-invoice-form.html?contentId=2A2Vpyaqb1Y64HHeR39vMg) - [Invoice form tabs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-form-related-list.html?contentId=vfZ_07kkY6x2B1WgYc0t2Q) - [Inbound Invoice Fields](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/inbound-invoice-fields.html?contentId=vUbCfzDCi5F6g8S7UDOOXA) - [Inbound invoice line fields](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/inbound-invoice-line-fields.html?contentId=34avVTQYyWZlpEk2RV2YWw) - [Inbound invoice payment fields](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/inbound-invoice-payment-fields.html?contentId=356mvvp2EWGcXrIRVD6A9A) - [Outbound invoice fields](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/outbound-invoice-fields.html?contentId=sgbqZZlKEDDUfc~2Hp9HmA) - [Outbound invoice line fields](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/outbound-invoice-line-fields.html?contentId=xwkf~Toa6eVeW2soy1Jdsw) - [Invoice Line form tabs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-line-form-related-list.html?contentId=_tz2HhK1r7tNPHSJr7IV6A) - [Create invoice cost allocation form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-invoice-cost-allocation-form.html?contentId=Fdm1qOgegGQ_G9a9yJUWbA) - [Outbound cost allocation staging table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/outbound-cost-allocation-table.html?contentId=xrjZgx1iyeND2m_MqU4gNQ) - [Distribution set form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/distribution-set-form.html?contentId=v6DC5fR9TrB4w6R_aV9XHw) - [Create New Invoice case form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-new-ap-case-form.html?contentId=7tzpFZj4JQYIGO9jdzo2Ng) - [Invoice case form tabs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/inquiry-case-related-list.html?contentId=VbQb6uDoc86b4pmHoJwmkQ) - [Invoice status messages](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-status.html?contentId=CGyJA8BrCtBh6MJ6udhnBw) - [Create New Invoice task form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-apm-task-form.html?contentId=oRhA5ODRQ_yDxGYB5oq_tA) - [Invoice task form tabs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-task-form-related-list.html?contentId=IIF1U3CwhwaKCDCfFL5Xpw) - [Invoice processing case form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-processing-case-form.html?contentId=k9G~N3iqcITrUtbe78lVPg) - [Invoice processing details](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-processing-form.html?contentId=7rJqmx2shKHVw7XJ_8F2DQ) - [Invoice processing case form tabs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-processing-case-tabs.html?contentId=ne9uMYVuitCMY0bmy8tANQ) - [ERP Posting error form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/erp-posting-erorr-form.html?contentId=oLLHHc3B~SlzDiMca~52Qw) - [Tax lines](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-tax-lines-apo.html?contentId=mjGX_Snz6X5wgsrJzGI~qg) - [Invoice Tax lines fields](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/tax-lines.html?contentId=NwnXjgA7Ff~XyswKh5wocA) - [Tax status](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/tax-status.html?contentId=sXZjNtXImqvkhm1hGi~Wog) - [Tax integration field map fields](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/tax-integration-field-map-fields.html?contentId=XRADO6v1gQlJOp0phMosIg) - [Invoice exception form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/exception-form-fields.html?contentId=sk1qT4ILalCms1PpGULUmw) - [Invoice exception form tabs](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/exception-form-tabs.html?contentId=H0ianjJVXOJUm3OABHlQrA) - [Invoice Exception Rule Form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-exception-rule-form.html?contentId=IKr1rGXBarCrs6LOQwoNRw) - [Request Help form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/ur-request-help-form.html?contentId=6MNcimiQ9B0ah34ZpI1gEw) - [Data required for invoice processing](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/master-data-table-apo.html?contentId=437TaJpcbl01hEBaxAgjCA) - [Cost center](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/cost-center.html?contentId=V6WgNXy41iSq3maURZ1gtg) - [Tax code fields](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/create-tax-code-fields.html?contentId=IEcUWGFXbZOVKFSdWOtDLQ) - [Legal entity](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/legal-entity.html?contentId=kiQEVk~ASyeWW7tSGfCiOQ) - [Ledger account](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/ledger-account.html?contentId=RH1qQkrV96pLDNrsFwT9iQ) - [Organization tax details](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/organization-tax-details.html?contentId=z53htGNRdJwP5ZN7WNqdYg) - [Payment terms](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/payment-terms.html?contentId=NLQf~CCczyrHk7ETbXl4PA) - [Purchase order](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/purchase-order-table.html?contentId=1OqUs4dlRnio4DlWrGE2vA) - [Purchase order lines](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/purchase-order-lines.html?contentId=Hn8xcz600iSfip2tDiJVLA) - [Supplier](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/supplier.html?contentId=BAGhu_WqBySuhXg3HP6D7Q) - [Supplier Legal Entity Mapping](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/supplier-legal-entity-mapping.html?contentId=YG36Lr6hkrukiLyOi_QvMw) - [Supplier contact](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/supplier-contact.html?contentId=UK0_hQoFWhQWKFLtHcYhkw) - [Tax type fields](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/tax-type-fields.html?contentId=uBvXH_HBLO95VlcnHE~32w) - [Invoice exception definition form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/invoice-exception-definition-form.html?contentId=FaPGStAV56P8UXJJ4BIRpw) - [Approval Rule form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/new-approval-rule-form.html?contentId=V_5_WGP6g08E0XyJS~LGPw) - [Approval Plan form](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/approval-plan-form.html?contentId=snViAbdlrw2Eu~kFMAOdOQ) - [Jurisdictions main table](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/jurisdiction-master-table.html?contentId=dSw3zC3b_Aw4bl7phq1xtQ) - [Accounts Payable Operations glossary](https://servicenow-prod.fluidtopics.net/r/zurich/source-to-pay-operations/accounts-payable-operations/apo-glossary.html?contentId=HhT9vVlXZpqb6C80ilaLqQ)