--- Release : - zurich ft:locale : - English ft:publication_title : - Zurich ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- Zurich ServiceNow AI Platform Capabilities - [Extend ServiceNow AI Platform capabilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/capabilities-bundle-landingpage.html?contentId=1gNDrClKOjDHh_pOqksYfw) - [Configuration Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/manage-cmdb.html?contentId=lhiEvYgA045z0tSWq0xTNA) - [Configuration Management Database (CMDB)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_ITILConfigurationManagement.html?contentId=q73IYnUo5mPAo5ZfvtnICQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/explore-cmdb.html?contentId=DIzWEpRSzFrn5sL_oKif8Q) - [Overview](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cnfig-mgmt-and-cmdb.html?contentId=JT58i1c2IgKOdq7p4Y29Lg) - [CMDB tables descriptions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-tables-details.html?contentId=o_OeOpmAWOLvpDzDOZfgAQ) - [CMDB schema model](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_ConfigurationManagementDatabase.html?contentId=agkjWjYarWkmjV5wDhm_vA) - [Configuration Item [cmdb_ci] class](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-table-property-descriptions.html?contentId=FMfudMJPRFXYuz3rN5lS~A) - [Hardware [cmdb_ci_hardware] class](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/class-hardware.html?contentId=woRaRl2bTnjNTovbf0ObXg) - [Computer [cmdb_ci_computer] class](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/class-computer.html?contentId=enMOXKJ8MCsG~2XaRL8y~g) - [Server [cmdb_ci_server] class](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/class-server.html?contentId=okYOh2fTSLxdQbql2c228g) - [VMware vCenter Object [cmdb_ci_vcenter_object] class](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/class-vmware.html?contentId=K9i7i6A4AdiKyXls2kK8dg) - [Cloud class](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/class-cloud.html?contentId=CGN3kjlnLdpcl7RXYc18Zw) - [CMDB classifications and class dependency](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CMDBClassifications.html?contentId=CJNJy__ZpqHs2Be_tWCVBQ) - [Dependent CIs management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/manage-dependent-ci.html?contentId=EE77d0uZrjFyN9I25iCxww) - [CMDB record types](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_CMDBRecordTypes.html?contentId=wLTgqjjk3ZGdEzZjIv1gtw) - [Related Lists of CI components](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_RelatedListsOfCIComponents.html?contentId=4Se6DReAj9HNeT0eqMoBGg) - [Teams related list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/teams-related-list.html?contentId=4kl93uLpXH27o3VlfX9BfA) - [Create a CI class](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreateCIType.html?contentId=snzMajR0DNIfoVPDF4MxpA) - [Reclassify a CI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ManuallyReclassifyCI.html?contentId=ca1JzRKn50galhYKbm~1fA) - [Delete CIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/delete-class-records-ci-class-mgr.html?contentId=fGZiLpg8zetHB8dcwa5k9A) - [View and edit class definitions and metadata](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ViewTableDefinitions.html?contentId=Rx0cBS6YWOXYNdmWDiH5Cg) - [Principal Class](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/principal-class-filter.html?contentId=Tdv6yfNRO5zTuTHxT2XLtw) - [Update Principal Class filter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/update-principal-class-filter.html?contentId=87tmmkmXLMzo8ge7zSuVWg) - [CI relationships in the CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CIRelationships.html?contentId=v7SKVrswtquefzrF~3GgdA) - [Suggested class relationships](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_SuggestedRelationshipModel.html?contentId=NSBVzmdkGc5ysyFrXTPM9Q) - [Add a suggested relationship](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_AddANewSuggestedRelationship.html?contentId=jxqdqZA61_iLcE9vrGhmwA) - [Relationship governance rules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/relationship-governance.html?contentId=DE~q7zQpTiC02w1CG1m6Lw) - [CI relations formatter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CIRelationsFormatterNG.html?contentId=usgw_9iccbvoxSJmroy3~g) - [Domain separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/domain-separation-relationship-formatter-editor.html?contentId=Y7vWLyJJzkvnXaFmuXq9sQ) - [Create or edit a relationship filter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreateRelationshipFilter.html?contentId=g10kfD_e6nmgrmQ4d8o6pg) - [Exclude relationships from the relations formatter view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/exclude-relationship.html?contentId=I5lVP8YgvWrxi7WMteKPuA) - [Legacy CI relations formatter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_LegacyCIRelationsFormatter.html?contentId=cvkr7pwDcefaEob81XbJJw) - [CI relationship editor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_RelationshipEditor.html?contentId=KfM4aXz6PFH_QpZl7Evmkg) - [Create or edit a CI relationship](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreateCIRelationship.html?contentId=47vl~qjYKHoIRfRgorITWA) - [Delete a CI relationship](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/delete-ci-relationship.html?contentId=gIo8AP5AUaBnLllAx5yuDQ) - [Legacy CI relationship builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CIRelationshipBuilder.html?contentId=sDzT1n66rLlfrVVb0greow) - [Relation qualifier](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_RelationQualifier.html?contentId=2sSOqYLowD1zWibUKry~Uw) - [CI relationship security](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CIRelationshipSecurity.html?contentId=iOMw9fEQaz9Gs426OAhUxA) - [Create a CI relation rollup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreateACIRelationRollup.html?contentId=FIxRvqhihOv0HC1DuuP7OA) - [CMDB CI class models](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models.html?contentId=9QlJz5p_x~p6NiZ9CE_RPA) - [API extension classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-api.html?contentId=Fke_c7oKLrF00KtdYM8HMA) - [Unmatched API](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-unmatched.html?contentId=bpNpbfRmo~7gvqRviC9usw) - [Avi load balancer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-avi-lb.html?contentId=kLkQgauCHSihYuspJn2kwg) - [BYOL model of RDS](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-byol-aws-rds.html?contentId=eBM2BOWN6~2mmrYSFSVJ2g) - [Cassandra](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-cassandra.html?contentId=ekiaengDk18VGJr4QGRZ3Q) - [DNS resource classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-dns-rr.html?contentId=ESvECXmTJSjYSR1HmEYYPw) - [Class extensions for integrations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-extend.html?contentId=jK43DLbOUpNSrk1WYH6oJw) - [Firewall extension classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-fw.html?contentId=vJvExhzCzIQdMB3NzngJPA) - [IBM HMC classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-ibm-hmc.html?contentId=GsvlqYD5PBdNZI_N~pXpKA) - [IoT extension classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-iot.html?contentId=nKmZmJneijP4VD2ssnFvqw) - [Kong extension classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-kong.html?contentId=mXg1m0DH0m_bRJLvXCph6Q) - [Kubernetes extension classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-kubernetes.html?contentId=HJwDzRli4pYLbXiNmHVNsQ) - [NIDS CI class](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-network-ids-nids-ci-extension-class.html?contentId=yV05gs4xjInFPaU9xQCBIQ) - [Network Inventory classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-network-inventory.html?contentId=CMcFyN57~81RSzmATsbkDA) - [Nutanix classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-nutanix.html?contentId=6zEJrYeH4GlyDwM_xbQBKA) - [OpenStack classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-openstack.html?contentId=QWJpzsKFf3oUoYDPGrEeqw) - [OT extension classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-operation-technology.html?contentId=QFobfne1NzefgpyIUJFWZQ) - [RHV VDSM classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-redhat-rhv.html?contentId=Hk7LDfz4Yx5Jdx4XvLoCsw) - [TLS extension classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-tls.html?contentId=3PwsJ6AVrlPmi~VV6gSTvA) - [VMware NSX load balancer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-ci-class-models/cmdb-ci-class-models-vmware-nsx.html?contentId=7CafR9nF6vfSg9QoT_ngJg) - [Baseline CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_BaselineCMDB.html?contentId=4Q9wIVMSuLJs~mmzrhHmxg) - [CMDB Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-workspace.html?contentId=T0rC9ca_y97zS4xIFv_mZQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/exploring-cmdb-workspace.html?contentId=NNSytNG7fr0P31_dLVJOTw) - [Home view in CMDB Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-workspace-home-view.html?contentId=sjjntSFxEPqD0CsP9RKP4g) - [Cloud vs Non-cloud resources chart](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-workspace-ci-overview-cloud.html?contentId=LPt7x46RNV1WazYMMagQWw) - [SGC view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-ingestion-view.html?contentId=GQ116q~fe2uJMusvgBxlnA) - [Governance view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-governance-view.html?contentId=bPU26bBuH_eTwWTqrgrO6g) - [Explore and Search view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-search-explore-view.html?contentId=L9wzFrdTP5sjE8WxxM5Otw) - [Tasks view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-tasks-view.html?contentId=3e3P5HVOjAqq6ZQQCrXKcg) - [Insights view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-view.html?contentId=ZeQhtW5CHgCXeDKBEVNL6Q) - [CMDB Health](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-cmdbhealth.html?contentId=N2ob6e8hj~gdf9QdWWR~HA) - [CMDB Data Foundation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-cmdbgetwell.html?contentId=VoMByYMyCdPDTnqn3tKBfw) - [CSDM Data Foundation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-csdmgetwell.html?contentId=nwkwogj0hDos_CplTeF7XA) - [CMDB success advisor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-sa.html?contentId=rs0c7kgQThoQZpdrbvbCww) - [Feature adoption](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-featadoption.html?contentId=L1vJvgD2w5Exj2Dp7MQfuQ) - [Performance insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-perfinsight.html?contentId=FtqELRwQChsdZe6tU1huzg) - [Cloud vs Non-cloud](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-cloud.html?contentId=6_6nvPAB54fPAmSW7cKshA) - [Service instances](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-serviceinstances.html?contentId=26FTPmAU1bmM5gmBiEpUAQ) - [CMDB 360](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-cmdb360.html?contentId=tIOESIVVpUQN9M~Di_GJUQ) - [Data Owner view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-data-owner-home-view.html?contentId=KfIoX8Z6Nl5JyVRu0fjMXQ) - [Lists view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-lists-view.html?contentId=rVJJ6B6S3CbBcPGJZySs6A) - [Configuration identifiers framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/configuration-identifiers-framework.html?contentId=94XuOMOx3tEE29FJiqCrGA) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/configuring-cmdb-workspace.html?contentId=c8ivd6SvtdmsMc7WvvG~_w) - [Set up CMDB Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/setup-cmdb-workspace.html?contentId=KzjXRdOH3xb6MGeZRlVJ7w) - [Modify important actions on the Home view of CMDB Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-workspace-edit-imp-action.html?contentId=yGs7kdcMlvidADLV6tfQQg) - [Add a quick link to the Home view of CMDB Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-workspace-add-quick-link.html?contentId=WAhKNw7Mpp6qs3L1GcsrRQ) - [Configure classes for Cloud vs Non-cloud resources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-workspace-config-classes-cloud.html?contentId=hf_iO6iOhmqlKvk2FkAg3w) - [cmdb-workspace-config-datacenter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-workspace-config-datacenter.html?contentId=ymo~09nepnxngUY4HdyYWw) - [Request attributes for new CIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/additional-att-create-ci-workspace.html?contentId=AFh9VCKnJkMSY2zsJnx_dA) - [Limit class list selection for new CIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/limit-class-create-ci-workspace.html?contentId=FRf_Uyhd5~JspQca9WINSQ) - [Create a custom list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sg-workspace-create-custom-list.html?contentId=0xtupK2x8ATzS~~we4bJOQ) - [Create a CI manually in CMDB Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-ci-manual-cmdb-workspace.html?contentId=QEXn6daFJxb2Nek_6mcMfA) - [Manage CI details in CI Form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/ci-form-cmdb-workspace.html?contentId=WfRAAE91TdyME5xgosiXOQ) - [Resume Cloud vs Non-cloud resources scheduled job](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-workspace-resume-cloud-job.html?contentId=atDscU4yPHTKGd5tTJDfzg) - [Edit a related table from CMDB performance insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/insights-update-record-rltd-table.html?contentId=QkjFabgPjV1bleQ3vNwipA) - [Edit a data source from CMDB performance insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/insights-update-data-source.html?contentId=Qh6gyv0AVj2ewUyFIJQH_w) - [Edit a scheduled data import from CMDB performance insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/insights-schedule-data-import.html?contentId=XRqRG0Jyov2c6sPKZiweTQ) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/reference-cmdb-workspace.html?contentId=3aani45tjWPFKuAmhyXtyA) - [Criteria in Cloud vs Non-cloud resources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/criteria-cloud-resources-chart.html?contentId=MT1WCo3y63Hq281UuTT6ZA) - [Components](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/installed-with-cmdb-workspace.html?contentId=kjZscD1cE0mW9uIS3yBtoQ) - [API Insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights.html?contentId=Gy560uDCZq7e_a259Kgi9g) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-explore.html?contentId=SYxmVHi936r0qgVpUqWLfA) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-configuring.html?contentId=6jco~IvZ7Wp1_DMnfY5iTA) - [System administrator tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-config-installation.html?contentId=VrBvAQY_RgNKJ~pUsa0vzw) - [Install](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-install.html?contentId=eq4ZwO~FKFKEOoySFO79pw) - [Assign](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-assign-roles.html?contentId=d6wTMqNTsotjnSgkua~ANA) - [CMDB administrator tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-config-data-imports.html?contentId=1qoHCdLTjCUkjSpWzC6hUw) - [Recommendation settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-config-dm.html?contentId=m2aUcwmmw8rx7Ovmm~Qc8w) - [API import settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-config-inst-api.html?contentId=2lltHdgo86~oRagGKk~qjw) - [Tools, relationships, and workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-config-settings-cmdb-admin.html?contentId=LY8vvBJBxVi2Xfb9CQDXow) - [API specification settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-validating-rules.html?contentId=7YBa3_6hqpqCMP1E46EkWA) - [Automate tag-based mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-tag-reln-cmdb-admin.html?contentId=z6RWY85mfJj_TcpK0cJyGQ) - [Enterprise architect administrator tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-config-api-mgmt.html?contentId=6Yo_eIMMkNmlrtg3GFYxMw) - [API action settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-workflow.html?contentId=EsKGz5cGaZidVWitVdHhqA) - [Tools, relationships, and workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-config-settings.html?contentId=JQ1KAEIFOXQvh8oJfWtGmg) - [Administer and monitor API data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-overview-page.html?contentId=OxvU5LQrZYxdNJlFDAGhAg) - [Administer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-overview-page-cmdb-admin.html?contentId=MKiWFkPAgGaP0ny5jUvEVA) - [Monitor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-overview-page-architect.html?contentId=n~8KIVSkVUqa1jazjnulvA) - [Manage API data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-managing-apis.html?contentId=UwHWUNgyiIs9IKRuLE28SA) - [View all](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-view-all-apis.html?contentId=5h~alLWBrlT7Bdn4Yigbmw) - [Search](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-search.html?contentId=a6CC9hu2igmytfZIzSNBnQ) - [Compare](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-compare.html?contentId=NZwz_XzVyUjC7BI26_nC6w) - [Connect](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-create.html?contentId=AtzBaOlrZv9i0VSAyWNKtA) - [Request access](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-req-access.html?contentId=CF1q39WZX5i0TTITMOoB8w) - [Identify and remediate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-resolve-gaps.html?contentId=FR0mycZzonB3KKWzD5K6ug) - [Manage team's data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-team-api.html?contentId=C2dPOVGq4Vuq7ugn7t8t8g) - [View details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-api-details-page.html?contentId=PE3gZQL3qgbijEPS8ZOYqw) - [Manage application service relationships](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-manage-serv-reln.html?contentId=6TfQncgp4oAYPDxejTuV5g) - [Automate tag-based mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-tag-reln.html?contentId=z_Rt2tcVGGYKuEedwPcwOA) - [Manage access requests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-received-req.html?contentId=YpJm4wXfSpcoAJPdBYu_Kg) - [Received](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-grant-access.html?contentId=uphfLJs5azGd3_tpf8_7Ng) - [Sent](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-sent-access.html?contentId=rijXtpvo_tJUzwbHJFhxEQ) - [Optimize clustering recommendations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-cluster-recomm.html?contentId=muuywjtcVYc1R4Bkop1dyQ) - [View](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-view-cluster-recomm.html?contentId=5EehPEcHq6jHg~OsmUG1Bg) - [Accept](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-accept-cluster.html?contentId=LHeCq2kZ4k~6coBgJB33HQ) - [Manage API data connections](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-managing-connection.html?contentId=OfLBAzRlQSn_tfg6T0qC~A) - [View connection status](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-view-conn.html?contentId=2fpQ3tS1gWm9D3pZPvmIJA) - [Monitor connections](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-monitor-con.html?contentId=FI_lwuGgS5zE0nx00ShjUg) - [View](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-viewing-installed-connection.html?contentId=ivRK1ZopGzlVppa_Fgc2mw) - [Create](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-create-connection.html?contentId=UsIRYoyvT~w3IxPhOXo6aw) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-explore-connectors.html?contentId=5t6MTQAWVWEFfLbI4aYIAA) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-reference.html?contentId=cNVFcsaduDWFxmsaKDEjag) - [Components installed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-components-installed.html?contentId=4FJJ3I7l4usDteIunBFYRA) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-props.html?contentId=plv9dfV4TFev8kz5S5xQaA) - [Domain separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/api-insights/api-insights-domain-separation.html?contentId=lShKejIPO7bL8h4vpRhLmQ) - [CMDB Identification and Reconciliation (IRE)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CMDBIdentifyandReconcile.html?contentId=CRNTLM5v1E_0wM5t1ekQhQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/exploring-ire.html?contentId=WxiB~xmkUZDgmyMrMwOmlQ) - [Dynamic IRE](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/dynamic-ire.html?contentId=XnaNLAXd4ttsBy61ZDhIew) - [Components and process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CompsandProcessIDandReconcil.html?contentId=mfZw_uc3HowRqVx05_nJIQ) - [Identification and Reconciliation engine (IRE)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/ire.html?contentId=2hNB8pcX6FCvDdInIVEoFQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/configuring-ire.html?contentId=lBAl8XP8uQzr9d96eoTMFA) - [Identification rules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_IdentificationRules.html?contentId=TFp7812IsupZXcDrnx0GgQ) - [Create a CI identification rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreateCIIdentificationRule.html?contentId=PEOqTx6mbjEhNMKvx0DRzA) - [Create an identification inclusion rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-id-inclusion-rule.html?contentId=n_ZoTIWb1gNKfSwxvIrUig) - [General guidelines for using CMDB Identification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/best-practices-id-reconcile.html?contentId=~WKQ2OyzIRLZO1QbMB1Whg) - [Reconciliation rules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_ReconciliationRulesPrinciples.html?contentId=FQsC7RtXJJy1IQTDihSmXA) - [Create a CI reconciliation rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-reconciliation-rule.html?contentId=Wfw8filk8njxn22Fc7k5rQ) - [Create a data refresh rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-datasource-staleness-rule.html?contentId=DFL4ZOZ10jLr1SaApsDpaw) - [Exclude classes from Dynamic IRE](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/dynamic-ire-exclude-class.html?contentId=_1Q4SvTgpjSRSIiytDO76A) - [Configure CI reclassification during IRE processing](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CIReclassification.html?contentId=NYjni4hBvfDYEsQLxPw3fA) - [Create an IRE data source rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-ire-data-source-rule.html?contentId=7RwHXgSftvjym5WlPFl3hg) - [CMDB dependent relationship rules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_ServiceRulesMetadata.html?contentId=HX4bjY5EZibftHWBOs_SJQ) - [Create dependent relationship rules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-dependent-relationship.html?contentId=IF747fhusEjCl6_3LdnE2w) - [Apply IRE to Import Sets](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/identification-import-sets.html?contentId=rGWjNSPr3jgNh6offlXN~w) - [Detecting duplicate CIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/id-detect-dup-ci.html?contentId=TRvFAKw1jS_tHUrpD5DiTA) - [Identification simulation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/identification-simulation.html?contentId=P0YIfRGmv4KWoQbn0LkTzA) - [View a reclassification task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ViewReclassificationTask.html?contentId=BHJuhIE4P8Ui5Hm3tIebOg) - [IRE support for non-CMDB tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/ire-support-non-cmdb-tables.html?contentId=bFkIDMC_pwUS~7XlqDYBIQ) - [Create an identification rule for a non-CMDB table](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-non-cmdb-id-rule.html?contentId=4ua9tujknk7GbNncN0vgFQ) - [Create a reconciliation rule for a non-CMDB table](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-reconciliation-rule-non-cmdb.html?contentId=Op1AFrLCRoWj5~40q2FJfA) - [Create a data refresh rule for a non-CMDB table](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-non-cmdb-data-refresh-rule.html?contentId=WO~kQLYR~3t1XDHraQKowA) - [Create an identification inclusion rule for a non-CMDB table](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-non-cmdb-id-inclusion-rule.html?contentId=CnHoD~iSgqz__7937TP6WQ) - [Create an IRE data source rule for non-CMDB tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-non-cmdb-ire-data-src-rule.html?contentId=e1gBC1tLoWc~dMNcn_Xhbg) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/ire-reference.html?contentId=mVDS~xpx7rH0ImiHBT6Aiw) - [Domain separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/domain-separation-identification-reconciliation.html?contentId=K3u8HI0dmLLiO4QpjLt6qg) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/properties-id-reconciliation.html?contentId=6QNWf8pYJSFLylG5DTdBFQ) - [IRE error messages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/id-engine-error-messages.html?contentId=RkcoB~_N11fVJqU0a26ZEg) - [Components installed with IRE](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_IWIdentAndReconcil.html?contentId=jxNQPXvvgmMsf~rgAgIa7A) - [Populating the CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_OptionsToPopulateCMDB.html?contentId=hnbN478zvCegFE_wKNMCnw) - [Backing up CMDB data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-backup-storage-info-table.html?contentId=dQG8znJEUQNrJzfcJGMx0g) - [CMDB 360/Multisource CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/multisource-cmdb.html?contentId=PV3F7u84c1QYmqWH1ARqGg) - [CMDB 360 experience in a workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb360-exp-cmdb-workspace.html?contentId=gP9SUMUU25n5jNOf4_9hxg) - [Configure the CMDB 360 dashboard in a workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-mltsrc-configure.html?contentId=AbHy1n440~ibeQhv164CPw) - [Create a Get Records query](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-mltsrc-query-get-records.html?contentId=E~hoNHOawg_B4nicQQwnOg) - [Create a Find Gap query](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-mltsrc-query-find-gap.html?contentId=rRUqWb5oUmHLswQLeTyWyQ) - [Create a Compare Attribute Values query](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-mltsrc-query-comp-attr-value.html?contentId=~OTDbJF2am0orNzoCFB5ug) - [Schedule a query for a report](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-mltsrc-query-schedule.html?contentId=O~R~0y0m7N4PZei8Z7r0qA) - [Exclude classes from CMDB 360](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/exclude-class-cmdb360.html?contentId=45D4e8YigsBMqDzdMgR00g) - [Recompute CI attribute values](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/recompute-attribute-values.html?contentId=2FjMX1u2SAE4qMmwC3YHUA) - [Multisource Report Builder (legacy)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/multisource-data-report-builder.html?contentId=2GFuwkBWR5grynVoICuj1w) - [Components related to CMDB 360](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/components-multisource-cmdb.html?contentId=8cWeAZNu7PEFxrCyITanJw) - [CMDB data management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-data-management-landing.html?contentId=654H0Dr2qR6UcBylM~ovVQ) - [Working with CMDB Data Manager](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-data-management.html?contentId=OaVeWGI8n5ZHkxJaUdCRbg) - [Retirement definitions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/life-cycle-rules.html?contentId=dzcd5I9oAY5EFTkbcQWW5A) - [Notifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-data-manager-notifications.html?contentId=iUTWoOSrvDh1EPaGLh6JsA) - [CMDB Data Manager experience in a workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-mgr-exp-cmdb-workspace.html?contentId=r~Gr8zYa27cfPvVp1J7MFg) - [Administer CMDB Data Manager](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/administer-data-manager.html?contentId=o0Mq~TchO3ej0DlX4fgf6g) - [Get started](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-manager-get-started-wrkspc.html?contentId=7R6KL6D51BMDEcSXrS0HlA) - [Manage retirement definitions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-manager-manage-ret-def-wrkspc.html?contentId=rbLtLEUNjk1P~8x62itYFA) - [Manage exclusion lists](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-mgr-manage-ci-exclusion-wrkspc.html?contentId=LWXH~DxV_STSRWrm3fW4uA) - [Create a CMDB Data Manager policy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-manager-create-policy-wrkspc.html?contentId=qm_iXKUaV1I4RyYCcYfvJQ) - [Publish a draft CMDB Data Manager policy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-manager-publish-draft-policy.html?contentId=rPEYleyQmkNOlxUPylmRNA) - [View CMDB Data Manager policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-manager-view-policies-wrkspc.html?contentId=COrPcIa8V4ai_RwBN8rMKw) - [View CMDB Data Manager analytics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-manager-view-analytics-wrkspc.html?contentId=rZHDLVTm8gfBTJTiE0QfLA) - [Review CMDB Data Manager tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-manager-review-task-wrkspc.html?contentId=XS9PLHPEzDU85QXWSGXqMQ) - [Duplicate CIs remediation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/de-duplication-tasks.html?contentId=J4VlL0DWZSHLrXjxIjDZSA) - [CI de-duplication experience in a workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/dedup-ci-exp-cmdb-workspace.html?contentId=hySl5nXNAxJFCJeJOi6H9w) - [Create a de-duplication template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-dedup-create-template.html?contentId=DFqd_01oVWjQlp2cR6zteQ) - [Run a template to remediate de-duplication tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-dedup-run-template.html?contentId=aQKpQKOL5VNROguH_UgT5g) - [Remediate a single de-duplication task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-dedup-remediate-single-task.html?contentId=~4Ga3zAWY8vQa8_sgcY6kQ) - [Publish or unpublish a de-duplication template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-dedup-unpublish-template.html?contentId=Lq4mLE53OkC3IuKfHQz~dA) - [Schedule a de-duplication template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-dedup-schedule-template.html?contentId=qEWDqjhskBg3w7qw0QVgkg) - [Retire a de-duplication template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/workspc-dedup-retire-template.html?contentId=NcwL32S4sxfbrd0VMSLLng) - [Review de-duplication tasks (manual)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ResolveDeDuplicationTask.html?contentId=7YLAErRHYgFoEyAS6OLajg) - [Remediate a de-duplication task (manual)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/reconcile-dup-task.html?contentId=uu9gxDD2CRpf77FjN0x_oQ) - [Manually create a de-duplication task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/manual-create-dedup-task.html?contentId=ev6DIcRVHg6EOCWaXJoh0A) - [Manage default related items list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/manage-related-items-list.html?contentId=HX4hYovdFKVek8TKbCX4mA) - [Properties related to remediation of duplicate CIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/properties-duplicate-ci.html?contentId=QzoYVXbzAGEWuG_BisBM5g) - [Components installed for duplicate CI remediation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/components-installed-with-dup-ci.html?contentId=Ok5lXuKgMeG7wMb_7_nI4w) - [CIs attestation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/attesting-cis.html?contentId=Etfn4JOPac4fnqxjsHfXww) - [Review CMDB Data Manager attestation tasks in a workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/review-data-manager-attes-task.html?contentId=nr9ZFv3PQWrWmBsucWD37w) - [Run an attestation policy on-demand](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/run-attestation-policy-ondemand.html?contentId=~teKZxbNK2uHnTCj4UvM4w) - [Data Certification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_DataCertification.html?contentId=NmDalUPp77e3rtiLsm9muw) - [Data Certification experience in a workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-cert-exp-cmdb-workspace.html?contentId=HX2meNg62C9ba03SS2fxUA) - [Convert legacy certification schedules into Data Manager certification policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/convert-data-cert-definitions.html?contentId=EjW4U~ROF4x_MX7Ug0RBHQ) - [Data Certification Dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-cert-dashboard-workspace.html?contentId=ZrD1JYXt5UJ_5hWsfUFIcg) - [Review certification tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-certific-review-tasks.html?contentId=L8RtGO4XJ3QXvunHJVw4Fg) - [Review failed certification tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-review-failed-tasks.html?contentId=jCICssnLd3kiFu7PsmDNZQ) - [Reset a certification task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-certific-reset-task-wrkspc.html?contentId=2xGRo_164sLR98qI4ZJKtw) - [Run a certification policy on-demand](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/run-cert-policy-ondemand.html?contentId=SM6duZyLquvHCCPhKrvmkA) - [Data Certification on Core UI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-certification-legacy.html?contentId=I4XL_W1H8j9PuCOxmIea_Q) - [Activate Data Certification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ActivateDataCertification.html?contentId=I4kzhnGmQVE5GeMxi2GwLg) - [Installed With Data Certification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_InstalledWithDataCertification.html?contentId=SLnD_hT9e_r3vFFBMFVMog) - [Certification schedules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationSchedules.html?contentId=3pxpAZ5Twtzb6~uZutJvhA) - [Certification tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationTasks.html?contentId=hX5QTgkukF9lxEwhXcSHhw) - [Certification elements](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationElements.html?contentId=uJvfKrMe7f~SaPkYHI0pKQ) - [Certification instances](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationInstances.html?contentId=W9wuI932QFd18pc6zp_V9Q) - [Certification audit instances](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationAuditInstances.html?contentId=dxqNnouAfijw79bt~cQR7g) - [Certification audit definition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationAuditDefinition.html?contentId=Ja6vkZDxXEVCAhe7EmGeAw) - [Data Certification Overview module](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_DataCertificationOverviewModule.html?contentId=u1WRRNU5EqQ9wQvSq8oQiA) - [Use the Data Certification Overview module](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_UsingDataCertOverviewMod.html?contentId=wDICq4Wlx0zARIo_jfdInw) - [Data Certification planning](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_PlanningDataCertification.html?contentId=kYOmeWLQO2gBl1baO1lFfA) - [Create a certification filter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreatingCertificationFilters.html?contentId=DnS3GlcbB6DP3DcpUfi_DQ) - [Define a certification schedule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_DefiningACertificationSchedule.html?contentId=bUwSLRrxsZwWwYAb5nZWyQ) - [Preview a certification task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_PreviewingCertificationTasks.html?contentId=wC6kuV3rRWn6PnqHa9ReoQ) - [Use a certification schedule notification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_UseCertSchedNotif.html?contentId=r3DuVZr1a3zMSCFxMKBLdg) - [Define and create a certification audit](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_DefineAndCreateACertAudit.html?contentId=phpKbqOgxwkS2GaSgAYGKA) - [Track a certification audit instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_TrackCertAuditInstances.html?contentId=KKnuBkt1PjB~_nOvavhrqw) - [Data certification performance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_PerformDataCertification.html?contentId=hxNOkB9ct~x5heYwaRU5_Q) - [View and resolve certification tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_FulfillCertificationTasks.html?contentId=tiuW2zs7Gak15bihSYRS~Q) - [Certify an element](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CertifyAnElement.html?contentId=jdmKhJUqJ8NfAs7Mdc8W2w) - [View an audit result](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ViewAnAuditResult.html?contentId=FetIX8JQ0IgQhJqIc3ioDA) - [Export the certification list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ExportTheCertificationList.html?contentId=oLBF06uJX1sPZZ25nq8TXA) - [Reset certifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_ResetCertifications.html?contentId=eSqxwGuGFbVYpJv4GnlUpg) - [Track a task with a certification instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_TrackTaskCertInstance.html?contentId=yleF5BUgyDAVWG9qZDOKpA) - [Cancel a certification instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CancelACertificationInstance.html?contentId=BHDAIQ8fVv41cBiMR8i1rA) - [Track a certification task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_TrackACertificationTask.html?contentId=i6KwZLHuzwi4Gu5VJMwDjg) - [Escalate a certification task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_EscalateACertificationTask.html?contentId=ify3ExsHgJ9X9EFMZlqFiQ) - [Escalate a certification task from the certification task list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_EscalateCertTaskFromCertList.html?contentId=~byb7nw68cAYgT9XVy9pyw) - [Reassign a certification task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ReassignACertificationTask.html?contentId=WqfCt2GI~cMz7SpYe5zePw) - [Send certification task reminders](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_SendCertificationTaskReminders.html?contentId=28udIFz1AVrSq8mDx_BBqg) - [Send an email reminder from the certification task form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_SendEmailReminderCertTaskForm.html?contentId=bpxw64bdi9af4bp2_OpWDw) - [Send an email reminder from the certification task list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_SendEmailReminderCertTaskList.html?contentId=0JjCi4jlkWUvVRNVFv07XQ) - [Mark a certification task as closed incomplete](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_MarkCertTaskClosedIncmp.html?contentId=zAYG6utDcFFYHV~8Bb~JAA) - [Certification tasks cancellation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CancelCertificationTasks.html?contentId=SZFXG0esbVMsNest2SSqHQ) - [Cancel an individual task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CancelAnIndividualTask.html?contentId=3r0gbqv4J1BMwPI0Q9dwsg) - [Cancel all tasks in an instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CancelAllTasksInAnInstance.html?contentId=5lbmHiGZxEgPTf5KeLB9sg) - [Domain separation and Data Certification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/data-separation-data-certification.html?contentId=ufP~j9GXBZwb_xF48bz2uA) - [Components related to CMDB Data Manager](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/components-cmdb-data-manager.html?contentId=0VkFygb2sfDp95fObSJavA) - [CMDB groups](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-groups.html?contentId=ZhplvUcQt7yoqF7CbjzYcg) - [CMDB Compliance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_Compliance.html?contentId=1VkWg5fZxSVO_KY5bkjq_Q) - [Compliance Activation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_ActivatingCompliance.html?contentId=ZmwWDLXwbF9~4i01mmSqRQ) - [Installed with Compliance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_InstalledWithCompliance.html?contentId=bkN71iozy_gBqNaIZHuLXQ) - [Compliance Overview module](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ComplianceOverviewModule.html?contentId=Xjy3dEnPrmGm~LaJ0ATg6Q) - [Architecture Compliance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_ArchitectureCompliance.html?contentId=5khnWwSh5nJ5LuOUNcvCPw) - [Architecture Compliance Overview module](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_ArchCompOVMod.html?contentId=YuRhjo4HjpE92Jm3_BLhJw) - [Desired State](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_DesiredState.html?contentId=XEgduPXbq3~BnNKHyGHYhA) - [Desired State Overview module](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_DesiredStateOverviewModule.html?contentId=vhZNvbUnNglQf15d7UtOig) - [Desired State reporting](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_DesiredStateReporting.html?contentId=2YfiiCelyRIeJ10j8VKAjg) - [Certification audits](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationAudits.html?contentId=II2W63Zx7jYYhQkfOHL_QA) - [Create a compliance audit](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreatingAudits.html?contentId=vpJjFspBjNDzLaR9i8kGjw) - [Copy an audit](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CopyingAudits.html?contentId=631J9G~M1tytKI7KMMx1sg) - [Schedule and run an audit](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_AuditScheduling.html?contentId=LhIi6E7eiWnTb9h9xlrPmw) - [Certification audit results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationAuditResults.html?contentId=PNLAKX1yeu7vyrz6qIFtJQ) - [View an audit result](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ViewingAuditResults.html?contentId=Lf0osUCTqQGJ32lkti89wQ) - [Delete an audit result](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_DeletingAuditResults.html?contentId=N_MFEIIS~8kt_NhIG5Ik5A) - [View an audit result in the Compliance view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ViewAuditResultCompliView.html?contentId=fI35f7hfJrgYy7mFy_ttiQ) - [Results preview](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_PreviewingResults.html?contentId=0l5xm8YnUgX9NqsOq~_ZMw) - [Health windows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_HealthWindows.html?contentId=xjp9m2hfT058aGEfLgk8bA) - [Certification filters](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationFilters.html?contentId=BhdrlKKUujYW9vkbf5DzxA) - [Compliance filter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_ComplianceFilter.html?contentId=KsLtoUnoA6izbEGxADBWNg) - [Create a filter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreatingFilters.html?contentId=iw01s6u65VA4rQjosYVyaw) - [Copy a filter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CopyingFilters.html?contentId=W1MEorJuuOvsG~K2DxedZw) - [Delete a certification filter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_DeletingFilters.html?contentId=RmvcIl232D7UHowlKRL8zg) - [Manage a filter version in a form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ManagingVersionsInAForm.html?contentId=nUkFiPEJbbaeRy6E7~au_w) - [Certification follow-on tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationFollowOnTasks.html?contentId=5DT8KUGF7moVeZNNZPauDQ) - [Certification templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CertificationTemplates.html?contentId=13~wscLac8LdB6PZ90iqlg) - [Create or edit a certification template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CertificationTemplateCreation.html?contentId=yoOwSdRRgUSbxg3rCXwFEQ) - [Clone a Certification template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CertificationTemplateClones.html?contentId=WQck7~sA_Vpv2GM9qsHbCg) - [Manage Certification template versions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CertificationTemplateManagement.html?contentId=angZT9uMqgOIrSASElxFIw) - [Delete a Certification template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CertificationTemplateDeletion.html?contentId=0MP3pbNembukiWwgxFAZVg) - [Scripted audits](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_ScriptedAudits.html?contentId=gaoazaQUWOZKsQkVsps~oQ) - [Create a scripted audit](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreateAScriptedAudit.html?contentId=s1Vmfz7Hgh0GgHFgi6VWZA) - [Script methods](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_ScriptMethods.html?contentId=qdmIhTMvQHBnDo7n61kAjQ) - [Managing proposed changes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_ProposedChanges.html?contentId=o3BicdF6FeB446CSC3QCOg) - [Intelligent Search for CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/intelligent-search-cmdb.html?contentId=kQOocN6Gs85r6xR9CxQyyg) - [Unified Map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-landing-page.html?contentId=BoTmHebPi265fbI~dqx4TA) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/cmdb-workspace-unified-map.html?contentId=l6yeVIODsudrj1FVjZINSw) - [Administer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/administer-unified-map.html?contentId=mlqHIsSHaenKleaLbOcFfA) - [Manage shared filter settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-manage-shared-preset.html?contentId=QItG_PPM1C9cSLLyPQvu_g) - [Configure node count](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-cfg-max-nodes-on-maps.html?contentId=03NClWQdlvcLOpZfnsLtOA) - [Configure number of levels](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-cfg-levels-on-maps.html?contentId=Ebb0TTqzD5kOJEOGsi_1sg) - [Configure endpoint de-dupe](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-cfg-endpnt-deduplicate.html?contentId=BOxEgMByFQ~o4xBi3Ys7Yg) - [Configure life cycle filter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-confg-operational-state.html?contentId=2IlvIJE93rhRGQ6VcaeJ3Q) - [Configure related items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-config-related-items.html?contentId=ET1pRexKyBE5iAW7PfZy7w) - [Configure Attributes panel](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-config-extended-prop.html?contentId=6Y4AbjJqaC3buPoqtSc1qA) - [Configure connections to a referenced class](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-config-map-references.html?contentId=rCYhfOrZWyPsanh3xnBbTg) - [Create a class profile](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-config-class-profile.html?contentId=2JYjimoqbM7B9rfadSQ06Q) - [Configuration settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-config-settings-viewing.html?contentId=79~luaZvP1VQkQQZPRHVzA) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/using-unified-map.html?contentId=e_hBFV~rG42w0pj_Fg6G6Q) - [Configure map contents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-appearance.html?contentId=3i8MkgLHv_gJTdoAX4Py2A) - [Filter CIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-configure-filters.html?contentId=sbc0zsGLM09JcI9_kpgfrg) - [Manage a user preset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-manage-preset-filter.html?contentId=a9HkDiuPXoAf54sZJaalMw) - [View a map summary](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-show-overview-panel.html?contentId=izpprwT6hamPriqeja4VTw) - [View CI attributes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-show-attributes.html?contentId=PhEYRLVn2YQcyjELuZvaZg) - [View service instances](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-show-app-service.html?contentId=zXeVWx20zrQ4bGzSz7Izdw) - [View service mapping data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/um-data-from-service-mapping.html?contentId=uYCUwwj5FovrKoqfT4eWlg) - [View related items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-show-related-items.html?contentId=nG8lq1oYZo09F~dvIxVNqg) - [Related items panel](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-configure-rel-items.html?contentId=mji8aZYM8jBXbjAwXhdkoQ) - [Viewing related items on the timeline](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-timeline-working-on.html?contentId=e9QjVmeQAp5fMIV5LP21nA) - [View CI changes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-show-ci-changes.html?contentId=wUECnodwLd9QudMdYo3xUw) - [Editing a map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-editing-map.html?contentId=Pkgooz3yMiEa5HHZflbV0w) - [Add a CI to a map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-add-ci.html?contentId=nTGUMX3DvPeMxPB4vZzS~g) - [Remove a CI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-editor-remove-ci.html?contentId=Gb8orWGqx_7KbB3DYHTkJQ) - [Update a connection](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-edit-connection.html?contentId=R4nFgaaWVf_go6tv8mon7A) - [Delete a connection](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/unified-map/unified-map-delete-connection.html?contentId=KClz4~9CjW3ZKBJfqKYGAA) - [Dependency Views](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/c_BusinesssServiceManagementMaps.html?contentId=Qb6L~U_4Yoe_wN1YbFyAow) - [Supported browsers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/r_SupportedBrowsersForNGBSM.html?contentId=ibevpy96QiPOIGrLKVxzSw) - [Domain separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/domain-separation-dependency-views.html?contentId=ReJZdKRPn7otdZ82CXC_5g) - [Dependency Views map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/c_NextGenBSMMaps.html?contentId=JR6AKlHIKHhotYpoy3RSfw) - [Map menus and controls](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/r_NGBSMMenus.html?contentId=pNlAKTme1rR2GkT5qB9VNQ) - [Cluster nodes in a map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/c_CollapsedNodesInNGBSM.html?contentId=1KY3jhN0aOwQTQkJQfm42A) - [Virtual grouping of nodes in a map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/logical-grouping.html?contentId=H3KQTURgad9qGLjDclx5Cg) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/p_UseNGBSM.html?contentId=XzneGq3pBzZBe5VIr2Hs0A) - [View a map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_AccessNGBSM.html?contentId=02FyPbhY2zzNYQyAAThGaQ) - [Save or load a map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_SaveLoadMapView.html?contentId=XD6AZRzU~cn~ZOtvOIiF3g) - [Delete a saved map view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_DeleteSavedMapView.html?contentId=b0FL4cBdbF~TYRLFtAtx2g) - [Change the layout of a map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_ChangeLayoutNGBSMMap.html?contentId=0ZTMbHCVlpuBk63Ei5hPrA) - [Filter map view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_FilterViewNGBSMMap.html?contentId=XfO6A06JVUKi5udepxWvNA) - [Perform actions on map nodes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_PerformActionsOnNGBSMMap.html?contentId=ao8FcdfU1MgE5l3FrygQ6w) - [Export map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_ExportAnNGBSMMap.html?contentId=iEUJT6eEhgLVNQzopU9Gmg) - [View collapsed nodes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_ViewCollapsedNodesInNGBSM.html?contentId=rC2~p~dxtn~eDsHAT9yIQw) - [Administer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/p_AdministerNGBSM.html?contentId=zzBPTImGJi79adba2DeH7A) - [Create or modify map indicators](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_CreateModifyNGBSMMapIndicators.html?contentId=Nzo~0luaDI1PQ9YgiO~Reg) - [Create or modify map icons](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_CreateModifyNGBSMMapIcons.html?contentId=m2vpORg4NezV1pixKnOVzQ) - [Create a predefined filter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/create-predefined-filter.html?contentId=900lff6cxqjVET7GjA_~3g) - [Set a predefined filter as default](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/set-predefined-filter-default.html?contentId=fpmysaFq7rlfKIE2oX8KdA) - [Create or modify Map Related Items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_CreateModifyNGBSMMapRelatedItems.html?contentId=jNlSP0gQaZNWEfVkxoTGfw) - [Create or modify menu actions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_CreateModifyNGBSMMenuActions.html?contentId=aEQdw_aMsKSLr0Osta3KJw) - [Condition and script parameters for menu actions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/condition-script-parameters.html?contentId=Fx69CDmldDiQypiBzfqlFQ) - [Create or edit a dependency type](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/t_CreateMapScript.html?contentId=wXbnFm7f1UFhv13apIVVcw) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/properties-dependency-views.html?contentId=dqHWhDvnP9BjgIRBJ9iiUA) - [Components](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/dependency-views/r_InstalledWithDependencyViews.html?contentId=7jJ1nEZI9nptdBkEfZcMOA) - [CMDB Query Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-query-builder-landing-page.html?contentId=_sUEGkEemyycKfFuQEhbxQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/querying-cmdb.html?contentId=ZAsRIeKU2~17LmrsLaFREw) - [Execution modes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/query-builder-engine-execution-mode.html?contentId=abLIu4MwEjIFbUQrB~6zwQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/query-builder-configuring.html?contentId=fVj8zoPskOVi_QKcIrsYdw) - [Settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-querybldr-config-display.html?contentId=oIZ6kKi5msKbdxkjKnOSrQ) - [Relationships to query on](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-query-bldr-relationship-props.html?contentId=i890QgevZf0xq9CH864jfA) - [Batch size for queries](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/batch-size-query.html?contentId=J9JFMWtw1olbkzhLNgDXTA) - [Execution mode](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/config-query-builder-engine-mode.html?contentId=GbpUfE2wj5lX9rPtK~SPSg) - [Navigate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/navigation-cmdb-query-builder.html?contentId=wwfsKAX0VZehYQL~gxKDBg) - [Build CMDB query](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/use-cmdb-query-builder.html?contentId=SW5dGOl39bPCfk~LYCj7Tw) - [Build Service Mapping query](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/build-service-mapping-query.html?contentId=e2CD_bjfIKwHrUMHymw2FQ) - [Run a partial CMDB query](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/run-partial-cmdb-query.html?contentId=UHdu3oBtcmJOyWf0uDOX_A) - [Delete a CMDB query](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/delete-cmdb-query.html?contentId=Jg2DNGMzpu45X3cA1So1mA) - [Create report](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-query-results-report.html?contentId=g3ODPwkwZE7dPYY3tm1I~A) - [Create a basic report](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-report-from-results.html?contentId=izD~zagohwmMiGEndW7dhQ) - [Create a dynamic report](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-dynamic-report.html?contentId=~8hV61hH4RtdbH4sYa2dJA) - [Search for a saved query](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/search-saved-queries.html?contentId=nwyxdjDbeLKSUNvQaLOVLg) - [Schedule a CMDB query](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-cmdb-query-schedule.html?contentId=ugdDx6lvEO17zPBuFZHo~g) - [Export and import a CMDB query](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/export-import-query.html?contentId=5PpdsIkgCCeBpa2MJxI8Zw) - [Export and import a query as an update set](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/export-query-to-update-set.html?contentId=U_tKyWYNiAGOBFQ1uy8PkQ) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/query-builder-reference.html?contentId=pIGJU4tRJ7BG6Lr3_o7f8w) - [Domain separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/domain-separation-groups-query-builder.html?contentId=P1oif_SytMn75L5gULxoWg) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-querybldr-sysproprties.html?contentId=KSImhsMwKxPUztjed1mQfw) - [Example queries](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sample-queries.html?contentId=ZlrvTrXUXJWH_M5Qaj8bpg) - [Sample 1](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-query-builder-tutorial.html?contentId=z3tOUXm_f57DNlJkS0mmIQ) - [Sample 2](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-query-builder-sample1-app-ser.html?contentId=HJP8lupA7cz6fsOSO3ql1g) - [Sample 3](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-query-builder-sample2-app-ser.html?contentId=TjyPoz_tF3tQrN7ziVsLUg) - [Sample 4](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-query-builder-sample3-app-ser.html?contentId=_khsXqOf41tblDfFIn4Rkw) - [Sample 5](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/service-mapping-query-tutorial.html?contentId=Z4~mgHK_fKPF4_SKvv19Eg) - [CSDM and CMDB Data Foundations Dashboards](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/csdm-cmdb-foundations-dashboards.html?contentId=PmFILLVL8cyVN8EN~k98zw) - [CMDB Data Foundations dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-data-foundations-dashboard.html?contentId=fgkHJ2ZA9vMU2N1B6urxPA) - [CSDM Data Foundations dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/csdm-data-foundations-dashboard.html?contentId=ebhangbkjyTTZHN4EWrNKg) - [CMDB Health](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CMDBHealth.html?contentId=vAq~zJ66tAJU4ej1G8g2ug) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/exploring-cmdb-health-parent.html?contentId=7dcpDqFoRm5xyeueXqNEJA) - [Overview of CMDB Health](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/overview-cmdb-health.html?contentId=l04bkmyqElIXsW7FyGDPRQ) - [KPIs and metrics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_CMDBHealthMetrics.html?contentId=rMlrQjWOdtxtDRD8k3ABSg) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CMDBHealthSetupandConfig.html?contentId=PABYmJhqJy1STYzs6SoLBg) - [Configure KPI and metrics preferences](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ConfigureCMDBHealthMetrics.html?contentId=l3n0WgsElQAoFZHQn4myyg) - [Set a CI attribute to be mandatory](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_SetCIFieldMandatory.html?contentId=RvnZP99ONJSPvtprh8YB9A) - [Set a CI field to be recommended](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_MakingAFieldRecommended.html?contentId=axqTbMlMfXFJtFipRq4fYA) - [Create an orphan rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreateCMDBHealthOrphanRule.html?contentId=Cq17BZhRv7OGzc~OcyI66A) - [Create a staleness rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreateCMDBHealthStaleRule.html?contentId=qkAJ_goC6SO7TD6y6exArA) - [Create health inclusion rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-health-inclusion-rule.html?contentId=ibzfmGRhEOggoGa1XKoIog) - [Configure aggregation weights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/config-cmdb-health-metric-weights.html?contentId=Kc3lDolwEOS8FoTlsHOPaQ) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_CMDBHealthProperties.html?contentId=QjoaB0RyrGkMTHpc_kpUJQ) - [Enable and configure a CMDB Health Dashboard job](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_EnableCMDBHealthDashboardJob.html?contentId=D8CxVMOOeUsgScmUPg5ung) - [CMDB Health experience in a workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-health-exp-cmdb-workspace.html?contentId=ESA2U3JBIXDEScl7bjpkiA) - [View CMDB Health Dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_MonitorCMDBHealth.html?contentId=qYbe6dllenyEDqTF2zUR0Q) - [View relationships health](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ViewRelationshipsHealth.html?contentId=ZNxvBQb5rCqObEITUyw0SQ) - [View CI health](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ViewCIHealth.html?contentId=9ok41__VDvz4uwupGGboTA) - [Create a CMDB remediation rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CreateCMDBRemediationRule.html?contentId=8Xey8kYeEyJNt9TTsIKYaw) - [Apply CMDB remediation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ApplyCMDBRemediation.html?contentId=gUuTH5Zpysbb~~0C5fxeug) - [Tracking and troubleshooting](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_CMDBHealthTroubleshooting.html?contentId=60yM_MdiVSEixD3eA6xCUg) - [Process status: failure threshold reached](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/failure-threshold-reached.html?contentId=viypxgzzuzIcHZQtcpIOHQ) - [Process status: incomplete score](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/incomplete-score.html?contentId=Sh5_VOhHZrVA~~mjn0yyVA) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-health-ref-parent.html?contentId=T_T3hDMUkVvSK3BRuK8JSg) - [Domain separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-health-domain-separation.html?contentId=jdYgNCwNkussGMZusrpLfg) - [Components](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/r_TablesInstalledCMDBHealth.html?contentId=HIq1fw~GvCqkoarDrTNv7Q) - [CMDB Coverage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage.html?contentId=ij5hCuCTIVTxF9uVBt0j4w) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-explore.html?contentId=Twar9QSAFJZEOTQVSHWqUw) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-configure-initialize.html?contentId=LUOrGIF2QINxbNKpY3SWpw) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-use.html?contentId=4DQbDEcgh600z8Ve9eJqTQ) - [Create discovery schedules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-create-disc-sched.html?contentId=jhtHL5uemKwlzntZSVJbPg) - [Set up or review IPAM connectors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-setup-ipam-sgc.html?contentId=5YHWb8fbATHmWd_6dE2eBQ) - [Review CMDB tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-review-cmdb-tables.html?contentId=o94axC3eZBbTqsksi0N07w) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-reference.html?contentId=ihuz2CToe1TAnCk~o5vKkQ) - [Initialization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-initialization.html?contentId=IR3v8cLTY3OVJIT1hkXh3g) - [Scheduled jobs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-scheduled-jobs.html?contentId=pKN6NGmWSlCYePjJQ3F~1Q) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-properties.html?contentId=j3L~pkqE46a0K7MSkLgYsg) - [Domain separation and CMDB Coverage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-coverage-domain-separation.html?contentId=RuaBk~Sj9o4EcZk6grpI~A) - [CMDB success advisor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa.html?contentId=cEt6UloPG~TxD5wzC2w4dw) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-explore.html?contentId=LdJ0lJ5zc0OiA2j3ENJD7g) - [Supported business outcomes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-outcomes.html?contentId=fkRg59iVV1WtDUm_EKN~Qw) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-configuring.html?contentId=IPjI6e~qM20v1kx6QzuR1g) - [Install](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-install.html?contentId=rT_bNR49IFA_MKNw4cZOTw) - [Assign roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-assign-roles.html?contentId=5Pd0owol2Ho6bRBwILrUlg) - [Manage upgrades](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-upgrade.html?contentId=y0xtt0ljJOrvCyUKmd9aGQ) - [Access](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-access.html?contentId=IaOMeq_dAGq~nDSbbrPBGw) - [Workspace card states](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-workspace-card-states.html?contentId=nF7MhAoBAZZBMbG~a_eJFg) - [View landing page](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-landing-page.html?contentId=XvyqHxd94GsRgGF2ivt~rQ) - [Use Data Foundations advisor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df.html?contentId=U8WVsIn8rZPD2Xhm5JNlVg) - [About principal classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-principal-class.html?contentId=nk0aGrT2B9a3fxMVcFK88Q) - [CI class recommendations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-class-recom.html?contentId=IQu0gFsS1HQmAvZyQwj8Xg) - [Set recommendation criteria](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-rec-criteria.html?contentId=mVYatiWR5WAcxG6I6AavcA) - [Advisor setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-config-settings.html?contentId=GdD3TcVK253vWMvrTjIV1A) - [Get started with dashboard setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-get-started.html?contentId=MsDdPFu2y8O5s7ugqDDYAg) - [Automatic dashboard setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-auto-setup.html?contentId=eAesR8SsNLyBKnGzpd1ftQ) - [Manual dashboard setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-manual-setup.html?contentId=kNqkmQabQfqXwGmpjtXVfw) - [Manage advisor scope](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-optimize-dashboard.html?contentId=zUKYnKz61TLWE~xOyCk7hQ) - [Manage principal classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-manage-scope.html?contentId=BTuQAcv9zxzFpEXClBdTAQ) - [Principal class sync](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-class-sync.html?contentId=Kk36P0dnE4kk3HKu1nzDNQ) - [Resolve out-of-sync state](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-resolve-class-sync.html?contentId=NhVjzjOuBoBcgVIQnWStHg) - [Monitor foundational data quality](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-dashboard.html?contentId=A_Sp1AsCWMkcNO8YGkctyw) - [Improve foundational data quality](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-remediation.html?contentId=KgWn8h1eZ8ygzukRZ~dnsg) - [Analyze data integrations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-data-integrations.html?contentId=Iq_IAItIHEVX9_vKzx1udA) - [Review](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-integration-details.html?contentId=jPUIdmjO_3JSCqgFhvoBJw) - [Evaluate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-evaluate-data-integration.html?contentId=GofZjomurpLgPos48woksw) - [View suggested integrations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-sugg-integ.html?contentId=2TzvocUlpI_Zp4NhKbFytQ) - [Analyze CMDB settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-analyze-settings.html?contentId=Pflxv~PUMe26vyZXX_AJOA) - [Evaluate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-eval-settings.html?contentId=4WIZYRYcOi0J2ix2Wqz0Vw) - [Assess settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-settings.html?contentId=9P~e3LwBTwY4x0bUKevpGA) - [Data Foundations indicators](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-df-indicators.html?contentId=VR3tbIfXHnJUuLhMOxHSzQ) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-reference.html?contentId=jvbWPZaRH9IdHQ3Iv~leSA) - [Components installed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-components-installed.html?contentId=QkFxW0CwP36~CbugZfwUbg) - [Key concepts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sa-key-concepts.html?contentId=uWy_K5wcJpSYzweDbbSCcg) - [CI Class Manager](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/ci-class-manager-landing-page.html?contentId=vWVaB~qJ4IbY9IV59_DW~Q) - [CMDB CI Lifecycle Management (legacy)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-ci-lifecycle-mgmt.html?contentId=JtahSgfaQsr0QI5gbIy6Mw) - [Get started with CI Lifecycle Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/get-started-cilifecyclemgmt.html?contentId=4V~kjj19B7A7B9d5OKhN1A) - [Lifecycle management APIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/state_mgmt-api.html?contentId=grMvQ3vowpaIt~yItrN0qA) - [Components installed by CI Lifecycle Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/tbls-instld-ci-lifecycle-mgmt.html?contentId=oXANGgX1AM6s3RHD8hMl3Q) - [Activate the CI Lifecycle Management scheduled job](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/enable-cilifecyclemgmt-job.html?contentId=2Y6FjsDgHxuek_zpBcPLjw) - [Define a CI action](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/define-cmdb-ci-action.html?contentId=fi3AHBY_kkxVvMMZSoif6g) - [Define compatible CI actions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/dfn-cmptbl-cmdb-ci-action.html?contentId=bxvgLz7ralhovyche9mVBg) - [Define a not-allowed CI action](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/non-allowed-cmdb-ci-action.html?contentId=p20cpC~Z_oLcmfplyOiU7w) - [Set priority for an operational state](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/set-priority-operational-state.html?contentId=a_8SS62O2NHFzIPuH2BBkA) - [Define a non-allowed operational transition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/not-allowed-oprtionl-trnston.html?contentId=5Ii7UlLJGAw3BMt93kI0rQ) - [View CMDB benchmarks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/view-cmdb-benchmarks.html?contentId=eFBY0xNhWJoS7f~ElTui6g) - [Useful related lists in CI forms](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/c_UsefulRelatedListsInCIForms.html?contentId=dOcPmGLKsY5EG3CvVgYwZQ) - [Platform Analytics Solution for CMDB (legacy)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-content-pack.html?contentId=KT2Jv0nHW0F3IQgo~Wgx7Q) - [ServiceNow Otto for Configuration Management Database (CMDB)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-landing-cmdb.html?contentId=qp_WO2arQYi5iUXGj13l8w) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-exploring.html?contentId=_~Oe1GTGQeEZW~FBVwrP4A) - [Supporting information](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-supporting-info.html?contentId=CltYeiYmPGVbvKlUYrw9jw) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-configuring.html?contentId=7vGy~ao6PaZ5fOHf6Nz~RQ) - [Set up ServiceNow Otto for CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-configure-3.0.html?contentId=I3MaoybEi~ffGHIlBODBEA) - [Set up Search CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-config-search-cmdb-aw.html?contentId=od~C0OQ7lR1dTl37cJcxWA) - [Set up CI summarization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-config-ci-summary.html?contentId=AwziTzEfsDrRn_ruAXOq3A) - [Set up summarize CMDB readiness](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-config-summ-rdy.html?contentId=0tGZMKbEHb35e~~nU08x_A) - [Set up manage duplicate CIs skill](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-config-mng-dupe-ci-skill.html?contentId=u7JcBwtWCBlxYC_8uM8Deg) - [Set up SGC diagnosis](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-config-sgc-diag-skill.html?contentId=VzX8dOoPanM0LpUg0x3ZJQ) - [Activate the CMDB MCP Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-mcp-server.html?contentId=~iTUXEIqRyqaMjBLnhihrw) - [Use generative AI skills](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-using-skills.html?contentId=qT2uCM1ACDl7XHWdQDRMtQ) - [Summarize CI data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-agent-ci-summarizer.html?contentId=v4s2cEPb831v8Srj5WwitA) - [Summarize CMDB readiness](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-skill-summ-rdy.html?contentId=Y_YIzGG79JC8MfO2KunSmw) - [View CI details on CI forms](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-skill-ci-form-help.html?contentId=pD3ofUsXgy3fI29S9K0MQg) - [View CI details on the Explore CI view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-skill-ci-form-help-explore.html?contentId=1GAtJVrhXzVMUVEUv7EF~g) - [Search the Service Graph database](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-skill-search-result-classfy.html?contentId=S_BNdm0bT2_q94kiw68UDw) - [Manage de-duplication tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-mng-dupe-cis-skill.html?contentId=lXCl9OPZsHE5HLPHBgUHvQ) - [Diagnose failed SGC import sets](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-sgc-diagnose.html?contentId=vCtNyP4UQwM4R60BuJDmTg) - [Using agentic workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-using.html?contentId=4BGtHCWixMG8y95Zem9Sgg) - [Create a CI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-awf-ci-creator.html?contentId=aa2xHgJw4Qy70k9KsTrPBQ) - [Advice on CMDB governance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-awf-governance.html?contentId=dnH31zAIoNQn6cw_gqebpw) - [Get advice on CMDB governance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-awf-cmdb-governance.html?contentId=SnYXYCqSbNaH49wWG8DyFw) - [Analyzing the impact of a change or incident](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-awf-impact-analysis-using.html?contentId=If9eMen_Aw1Y3MtWdzvWXQ) - [Analyze change and incident impact](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-awf-impact-analysis-use.html?contentId=saTlZt3lXYvuKewBDL~fxw) - [Search the CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-awf-search.html?contentId=yUutj02Iudx5kg4xGqVhpw) - [MCP Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-mcp-server-c.html?contentId=KpasbHduoWUf13AyCcmE4Q) - [Determine which SGC to use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-awf-suggest-sgc-mappings.html?contentId=E1u6OvaKYGllNUzkM4hqVg) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-reference.html?contentId=Y5uThV6iMivE0ytsbtAU6Q) - [Property settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-data-fdn-properties.html?contentId=RUroz5AMWPTWCLib0EYkQg) - [Data Model Navigator app features](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-awf-data-model-nav-ref.html?contentId=kG3E~oFF9A20y9KfejGyBg) - [Reference information Assess CMDB impact](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-awf-impact-analysis-ref.html?contentId=DgnTaWPfLn_6_iYQnvNVwQ) - [Business application candidate agent reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-agent-biz-app-candidate-ref.html?contentId=kZZc7z2JcuzyGfgwyTDUtQ) - [MCP Server tools reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-for-configuration-management-database-cmdb/na-cmdb-mcp-server-ref.html?contentId=BhhAE65Myo_OEqWa5scYmA) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-reference.html?contentId=Yv02W1GUPYX9dx07FRfv6w) - [Domain separation and Configuration Management Database (CMDB)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/domain-separation-cmdb.html?contentId=X_Zh9Ui5eITfejMfX7ZupQ) - [List of classes added by the CMDB CI Class Models app](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-ci-class-model-list-of-classes.html?contentId=0DDoL5RecuGwwxkcPW7TQw) - [CMDB APIs (CMDB SDK)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/domain-separation-APIs.html?contentId=pAVHpRtJKzJGdFahuRkPpQ) - [Quick start tests for Configuration Management Database (CMDB)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/quick-start-tests-cmdb.html?contentId=YEXrG4RSo7b_ZBVU3a_uqw) - [CMDB glossary](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-glossary.html?contentId=kflTX7SMiTOz7~4BW_WbHA) - [CSDM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-landing-page.html?contentId=s1mArL1SXLv6991j4vd5OA) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-content-frame-exploring.html?contentId=v6iClvpbPQq2XUlk~698Mw) - [CSDM data domains](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-conceptual-model.html?contentId=dSr8kc~_gumzqlhlaTCGEg) - [Foundation domain](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/foundation-domain.html?contentId=~awPJukNkRhIoToOTRXcSQ) - [Ideation & Strategy domain](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/ideation-strategy-domain.html?contentId=GwJ56UFOmbimEtY~5zArCA) - [Design & Planning domain](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/design-domain.html?contentId=PZlPuDULJIqX1YGmbKNN_w) - [Build & Integration domain](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/build-domain.html?contentId=SeA3M~APWQ7YCCtkgsKvMQ) - [Service Delivery domain](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/manage-tech-servs-domain.html?contentId=g3G9UfN5Qj3DOUxLAjgCIg) - [Service Consumption domain](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/sell-consume-domain.html?contentId=jvJrgKhEjWaGl~4H6_0iTw) - [Manage Portfolio domain](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/manage-business-services-domain.html?contentId=lpQb_x2r_pO9TfPjl9H6GQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/configure-csdm.html?contentId=zKrdlr~i0hcksUgVjP2dsg) - [CSDM plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-enable.html?contentId=__sruAPa6KMQjPq6VtL0Rg) - [Configure Data Foundations dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-foundations-dashboard.html?contentId=yqxLqhxhOmwM3gq~J4PVjg) - [Sync existing data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/migrate.html?contentId=VN14FxQ6lyF_JgQ6dLwmMg) - [Support for sync](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-migrate-tools.html?contentId=0afcsoZJsHBnXAUAnk0BFQ) - [Legacy status values](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-status-auto-updated.html?contentId=92RJ68BZ7vhwupc675brig) - [Implement](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-implementation-stages.html?contentId=7ptyCeoiFUXHkLONB2bf1Q) - [Sync life-cycle](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-life-cycle-standard-values.html?contentId=MS3~WwCFNob5S4hftkJ~hQ) - [Dynamic CI group and service type](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-dynamic-ci-groups-by-service.html?contentId=6vQeAuJwbPf22QQRMiZUNA) - [Group assignment attributes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-data-synchronize.html?contentId=9jLnlpzKTXztFbNvVeEiaw) - [Set groups](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-data-synchronize-enable.html?contentId=UXAJhtVeoaQYi97ZYODY4g) - [Groups for technology management offerings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-enable-tso.html?contentId=VPyg09ivrFhmxfVQ~6TFxw) - [Foundation stage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-implement-foundation-stage.html?contentId=dxAhrKxSOa0D3xTyavtFbg) - [Crawl stage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-implement-crawl-stage.html?contentId=HPD1dmfx4V67d0TVj1jhFA) - [Walk stage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-implement-walk-stage.html?contentId=rd4C4W4pUiYttTda3jAFFQ) - [Run stage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-implement-run-stage.html?contentId=xbdGPwqC~vZYGFsOZfIerw) - [Fly stage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-implement-fly-stage.html?contentId=0rT2XLkkbkOzZWIOA4~LWQ) - [Navigate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-content-frame-using.html?contentId=4suZEqlQFiGxD2Ser69jcg) - [CSDM Data Foundations dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-data-foundations-dashboard-csdm.html?contentId=wDmq_daaPSTxjZ4Mb0PCmg) - [Application Services dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-module-app-service-dashboard.html?contentId=vzNpPemiopJawWiXwfUnOg) - [Apply CSDM guidelines](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/use-cases.html?contentId=s1xWXs8HwAoJFi_bnuUK1Q) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-content-frame-reference.html?contentId=mpNwTBVBsTaTjrvJX4KXlA) - [CSDM resources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-resources.html?contentId=fZNBgZVT0PAm9upDWRfjQg) - [CSDM glossary](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-term-definitions.html?contentId=c9G3GGC~yO4NuWjFGATzVw) - [Mapping data to CMDB tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-to-cmdb-mapping.html?contentId=IJce2W2RJgeqArvwVbJjXQ) - [CI relationships](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/ci-relationships.html?contentId=pIQeYZb_t8wmSGCCKz_wnA) - [Synchronizing life-cycle values](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/cmdb-asset-CI-IBI-sync-options.html?contentId=Chqh9wT74K_cBoIyBaWuKA) - [Life cycle mapping form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-life-cycle-mapping-form.html?contentId=faFH9LQB6U6q~e_fJ6E5pg) - [Foundation tab on the dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-datafdn-dash-foundation-tab.html?contentId=Dg7FY72LVwHkDCX6SGQaGw) - [Models for logical CIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-auto-create-prod-model-for-ci.html?contentId=6D3p0eQpOtuSYmS_FGXoQQ) - [Crawl tab on the dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-datafdn-dash-crawl-tab.html?contentId=rjHVr0AZf7tVV3ZiSq~JPQ) - [Walk tab on the dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-datafdn-dash-walk-tab.html?contentId=OkLdFlHgcax~nPAR7Ribaw) - [Run tab on the dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-datafdn-dash-run-tab.html?contentId=MBcY~yNeuOKIfqHOzlcORQ) - [Fly tab on the dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-datafdn-dash-fly-tab.html?contentId=7kgjt723l_WOnkm33ki2kA) - [Life-cycle terms](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-life-cyle-terms.html?contentId=pXMnODu_v83OoziTSomUmQ) - [Document and contract life cycle](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-document.html?contentId=h7TtyANTjtmdJxsLajoMUw) - [Life-cycle of contracts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-df-document.html?contentId=5UgPME5WnqjGfWSkpDihSg) - [Tangible/physical life cycle](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-hardware.html?contentId=Hw1kyU0g_gHzz0jZWO~sRQ) - [Life-cycle of tangible/physical CIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-df-tangible-physical.html?contentId=azo6kebL00O9WJtTXOQ8rA) - [Retiring a service instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-retire-srvc-inst-affects-hdw.html?contentId=0A2yg8pPdO5L9W3I2nllNQ) - [Tangible/physical tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecy-tables-tang-physical.html?contentId=2qmSi6623fzME~_LBtrXsA) - [Location life cycle](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-location.html?contentId=TwSzH_EqnjyYBLqefW3Jhg) - [Life-cycle of locations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-df-location.html?contentId=y0xjR8UHjLODvN2qnpunog) - [Intangible/logical life cycle](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-logical.html?contentId=xUy4RTwCIkj5VGkcvBXeBQ) - [Life-cycle of intangible/logical entities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-df-intangible-logical.html?contentId=B~toCKXacPsMplnGaiaJeg) - [Intangible/logical tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecy-tables-intang-logical.html?contentId=DtAOmDopAjQzfaPz4vIIjg) - [Product life cycle](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-product.html?contentId=4s_bdIkpo1Ja44Xnjwp0Hg) - [Life-cycle of product entities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-df-product.html?contentId=kCjgaLe_tOxotTwph_LjZA) - [Application services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/application-services.html?contentId=oxAfiVlU7nZJKWrsI7m38Q) - [Create an application service](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/create-it-services.html?contentId=F_iCq3dqazG0rPTq~Eydrg) - [top-down discovery](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/populate-app-service-top-down.html?contentId=mnPf2AJ78~~p4TIPxnpZRg) - [Dynamic CI Group](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/populate-app-service-dynamic-group.html?contentId=hc0iidx68h0JwtqAtPdh8w) - [Tags](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/populate-app-service-tags.html?contentId=3HuOqRTDJd1un1ULlwJstg) - [Manual](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/populate-app-service-manual.html?contentId=W_7vxHONvWDW6Za3x5Da5A) - [Dynamic Service](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/populate-app-service-dynamic-service.html?contentId=24kUSlVa0SGGc9DJcYzIYA) - [Application Services dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/app-service-dashboard.html?contentId=Nz~Rzn8kkprtdC8QnX2L_A) - [Modify required attributes and relationships](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/modify-req-fields-appservice.html?contentId=ilPz8m~nazvzjswMjAvogA) - [Convert business services to application services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/convert-bus-to-app-svc-intro.html?contentId=z10x1CHFSH8IUWLxqOmErQ) - [Convert legacy manual services to dynamic application services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/convert-manual-app-ser-to-dynamic.html?contentId=L1YLOMdAw6Xj8pBcPwRpjQ) - [Manually add CIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/manually-add-ci-to-business-service.html?contentId=xQJmdXDKTly3ctaT~2ijVw) - [Manually update an application service with changes from the CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/update-services-from-cmdb.html?contentId=ketE5_9rd520LVF3wAk~SA) - [Link application services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/link-services-to-services.html?contentId=fJ_X4ZwMVfRrGUniFUxfVw) - [Group application services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/organizing_services-into-groups.html?contentId=etTp3ltsJ0MDVcrmem2K5w) - [Control user access to application services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/control-user-access-to-business-services.html?contentId=On8HVSLv8ZFy~wZ1F9IsUQ) - [View an application service map in base system](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/app-service-map-base-system.html?contentId=bJXlnLVtlcG64mXASa9x~w) - [View CI attributes in an application service map in classic Service Mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ViewCIDetails.html?contentId=9DybNs0PLirVuRcfEr83zQ) - [View the change history of application services in classic Service Mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_ViewCIChanges.html?contentId=UKtxFqTsciOKAh~8iMuqPw) - [Compare two versions of an application service in classic Service Mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/t_CompareBS.html?contentId=LT0lqysCwvkl8k27fz4iEQ) - [Use application services APIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/use-app-services-api.html?contentId=ym5LTw5Mpydqu_zHITKh9g) - [Components installed with application services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/components-installed-app-services.html?contentId=XmhfRj12kvLAentQFAjCzA) - [Integrating third-party data into CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-third-party-integrations.html?contentId=PoYijMhZOsbTlkFDmu9uDg) - [Integration Commons for CMDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-integration-commons/integration-commons-for-cmdb.html?contentId=DuNALPla9Zq2A0L3y8GSDQ) - [CMDB Integrations Dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-integration-commons/cmdb-integ-dashboard.html?contentId=FLJr85n5XN~C8oqCLQXBjA) - [Operation types](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-integration-commons/cmdb-rte-operation-types.html?contentId=9IEX97MqKnqHZUini5b0Hw) - [Template scripts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-integration-commons/cmdb-rte-transforms.html?contentId=bOLIHuUPUvhSSJuHlZXOgw) - [Configuring ADM adapter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-integration-commons/sgc-common-config-adm.html?contentId=syrWvTm~sjxSEtRPGCcmwQ) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-integration-commons/integration-commons-conn-fw.html?contentId=9G4y36yMeWPSVxUIQKQkPg) - [Managing CMDB data deletion](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-integration-commons/cmdb-integ-record-removal.html?contentId=72pQHBy0OVyJ9PrfmuZ8rQ) - [Partition size computation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-integration-commons/integration-commons-part-size.html?contentId=4BjlrUay0aOQdINE5rs1Ug) - [Quick start tests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cmdb-integration-commons/quick-start-tests-integration-commons.html?contentId=zrwG2vxtJlim19rlQZ84tw) - [IntegrationHub ETL](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integration-hub-etl/integrationhub-etl.html?contentId=OHIucWJIq7SJRdBjefZEUA) - [Create an ETL transform map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integration-hub-etl/create-etl-transform-map.html?contentId=oRIjhYsNcGNyOetxCkb5lQ) - [Add before and after scripts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integration-hub-etl/add-scripts-integration-datasource.html?contentId=gwMT_ltrSfQq~G9NkVvteA) - [Duplicate an ETL transform map](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integration-hub-etl/duplicate-cmdb-transform-map.html?contentId=MXivnqFIRNom~O0Dit7ESQ) - [Getting started with Service Graph Connectors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/cmdb-sgc-intro.html?contentId=RF4yAbZfjLk9eblho2kKPw) - [Service Graph Connectors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-available.html?contentId=PcA9ElfOpXR5jHsfHFqiNw) - [Active Directory](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-ad-integration.html?contentId=fguTbXNydcaHnLab3QHkoQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-ad-configure.html?contentId=5YMBmDlCWr5Nc7s_PmRszQ) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-ad-data-mapping.html?contentId=s6maUuwOdHYVtTwSCiQG1g) - [Akamai API Security](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-integration-akamai.html?contentId=nfkRa7jjCbSt8~NNOGMl4A) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-akamai-integ.html?contentId=fJ9D_s_EfIJKY2uXV6a5xA) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-akamai-classes.html?contentId=PBOOdnbMyp2LztECEqZYFQ) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-akamai-conn.html?contentId=9B_HBwTqKBhNpvOZ9IH4VQ) - [Akamai API Security properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-akamai-props.html?contentId=g_ShMJH~vKBFUEIxV2j~gA) - [AWS](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-aws-sg.html?contentId=QV2TINeMAbCzckPUwiDCtg) - [Configure the AWS environment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-task-overview.html?contentId=0HJtLujQZnNEakmxuF8Q6Q) - [AWS resources used by the connector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-concepts.html?contentId=4XrfmpG016Fiogv__uCJIw) - [Download the AWS scripts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-scripts-dwld.html?contentId=9EiAh8nZ1VWUlp5hCvsT6Q) - [Prerequisites for executing scripts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-scripts-prereq.html?contentId=G984gy122WyyJ65o1aWykg) - [Executing required scripts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-script-op.html?contentId=_g9UhgnO2Ok_h6k8~JLzrA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-aws-integ.html?contentId=E_TkwfE_glJMzPh6k7GCVQ) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-aws-integration.html?contentId=6SlHojsJG~Nrklol7t0TLg) - [Data mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-data-mapping-aws.html?contentId=G0JhPjhP2S4BSFRLOCYJig) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-aws-classes.html?contentId=Xp4M5fcpEPrNQw_jynPMOQ) - [Quick start tests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/quick-start-tests-sgc-aws.html?contentId=mlR_LR8xFO4s0viWZIiEow) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-conn.html?contentId=GRUmLKNSD7U9crDsJcyZ6Q) - [Additional features](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-add-features.html?contentId=ORPZ35kErmqOuFUnzhBqeg) - [Enable optimized deletion](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-delete-cis.html?contentId=S05EP0XNYfAUz6NrjkIhxA) - [Enable optimized data source performance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-ssm-prop.html?contentId=N6a4v1JCfuvZQI9beJjCUA) - [Handling import failures](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-large-data-vol.html?contentId=Utr~qiixujw3tgnvSIU9tA) - [Handling memory utilization errors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-memory.html?contentId=naPqtZbY_fx8igjgjogIQw) - [Set partition size for AWS accounts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-aws-partition-size-prop.html?contentId=EWIcGFQRm8eA6QNNWAbW2w) - [Disable parallel loading](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-aws-disable-parallel-loading.html?contentId=jTLEyzlwZHKl~yRqr_vbPg) - [Handling parallel deletion](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-parallel-deletion.html?contentId=3Lc1BdgwqR3UuozppgDC5g) - [Enable mapping of Cloud Os Image](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-map-cloud-data.html?contentId=r19UExJczEJT~icCMpof0w) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-reference.html?contentId=Sr4Kw7unA4QClA8_pCHYPg) - [Supported resource types](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-aws-resource-types.html?contentId=9KO~0dPNpiD8IUU15tdbrg) - [AWS discovery solutions comparison](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/aws-discovery-methods-platcap.html?contentId=oXHyIlEtOOB4ywbXHV1tyA) - [Life cycle management of AWS resources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-lc.html?contentId=~cd63n8HZsyVtqx86HaZww) - [Record removal process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-aws-removal.html?contentId=VL3ldLc8sMxo3vz495ud_A) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-aws-props.html?contentId=gro~YOteCF~h9FrKlYXv5Q) - [ExtraHop](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-extrahop.html?contentId=~rv~r231dYAX4eaBH_O8sw) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-extrahop-integration.html?contentId=Qo0jgyH4BuK7hv6klh~SJA) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-extrahop-classes.html?contentId=000crChWNe_eW79pVrrr2g) - [GCP](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-integration-gcp.html?contentId=xKnVtB7sA4PA8oTn0rJM7g) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-gcp-integ.html?contentId=Pb~CspLuZlczkshO6CS6cA) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-config-gcp-integration.html?contentId=CkMuvGL3xUZRDC18DJdHXg) - [Data mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-data-mapping-gcp.html?contentId=2WQmtKrdGstweyq5SWtUmA) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-gcp-classes.html?contentId=ye97WdcLeRO~_HNYQzQjVQ) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-gcp-conn.html?contentId=RV96fX3iHm2H7mbnTaUurw) - [Handling import failures for large resources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-large-data-vol.html?contentId=iBiAUkl3_GijBHHEkBaakg) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-gcp-reference.html?contentId=f~TEpdeJbLrSPzdYxqqzJA) - [GCP discovery solutions comparison](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/gcp-discovery-methods-platcap.html?contentId=TJOCM60~14SkgeYnGhMizA) - [Deep discovery for GCP](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-gcp-deep-discovery.html?contentId=8BZyysoG1QCaUP3rqcnflg) - [Life cycle management of GCP resources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-gcp-lc.html?contentId=ZORYdP6DzvS1RXGsgNdfPQ) - [Record removal process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-gcp-removal.html?contentId=fNlYKU3WANj5l3AfuB_f7A) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-gcp-props.html?contentId=jg2Iq211AL5a7lw5wjfp2Q) - [Google Chromebooks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-google-console.html?contentId=6RgQP5T7kTvbV~PCorSHIQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-config-google-console-integ.html?contentId=dX6Dp~thzMhqntSmzqt9mg) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-google-console-classes.html?contentId=yiSMmCTnWRJcCcX_GVfj~g) - [Infoblox](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-integration-infoblox.html?contentId=3i3mG6E0zvuAzf7cC_HqgA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-infoblox-integ.html?contentId=eWGzulXay_7OU3Y9rtLFtg) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-configure-infoblox-integration.html?contentId=KzurEpt5kJMTvlZawTDr8Q) - [Data mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-data-mapping-infoblox.html?contentId=SLcCNWSAPgecPSOJeunZYw) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-infoblox-classes.html?contentId=41Lb~mpvEX6q8FY44qaeDw) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-infoblox-conn.html?contentId=7Ychg7nMjRmwlE2z4dbxtg) - [Handling parallel data loading](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-infoblox-parallel-loading.html?contentId=05w0SC0m63LQa6UL4_DhBg) - [Create table cleanup jobs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-infoblox-create-table-cleanup-jobs.html?contentId=pfENjz~~VsUlzux3X_FwuA) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-infoblox-reference.html?contentId=BGXcn0_kWjclbgxRTExZwQ) - [Life cycle management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-infoblox-lc.html?contentId=BglpvfFDeo~cujmkI3Hshw) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-infoblox-props.html?contentId=bAp4P9lnb0YGroudy8XutQ) - [Jamf](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-jamf.html?contentId=F~6jPFK5OWHiOtKlurKfAA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-jamf-integration.html?contentId=fc_Zd_o9DT1_cTb1vBNI9g) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-jamf-integration.html?contentId=NW3pFKSksKYLKWpsDtRRmw) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-jamf-classes.html?contentId=CSQPIEKzdxqNgXVttI5Ong) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-jamf-conn.html?contentId=eSuPDe9o7XMs~x4FWj1kUQ) - [Configuring data synchronization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-jamf-data-sync.html?contentId=QIN3tY8YmpgzU_WgPdwZHA) - [Jamf properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-jamf-props.html?contentId=H08hS10bwOwpRAlp9mzCPA) - [Microsoft Azure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-azure.html?contentId=4tFrZCMUHerbjesggiYO5w) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-azure-integ.html?contentId=JbWlK_6ImLdN90knak2yyQ) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-azure-integration.html?contentId=2g3lj3vlcMTPZ21X6vuB0w) - [Data mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-data-mapping-azure.html?contentId=qqvJ631eglbg6W0RQ57kow) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-azure-classes.html?contentId=Z_wIn5b8ruoN9eTY98q0tQ) - [Quick start tests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/quick-start-tests-sgc-azure.html?contentId=3WsioHGQAZal0HqktF98KA) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-azure-conn.html?contentId=SlHdirz_DpLp9vDMCz~Glw) - [Additional features](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-azure-add-features.html?contentId=0TGJ5FedKVU_o6JAcIPUHg) - [Setting up multiple connections and workspaces](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-azure-multi.html?contentId=ptU_3YyHCBZwFiZw5GxeoQ) - [Set partition size for Azure accounts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-azure-partition-size-prop.html?contentId=y8OXspVSClfOcdKg4Yc6yA) - [Configuring data synchronization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-azure-data-sync.html?contentId=AOuXqvYYVhTczGpP0fP~Vw) - [Enabling VM insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-azure-vm-insights.html?contentId=_yGL2v06_9VPf~cbxQ2DGw) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-azure-reference.html?contentId=msPZ7RGnSSedKnZFwY9ZxA) - [Supported resource types](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-azure-resource-types.html?contentId=TGWYUF~erDCxIPZJZ~PiwA) - [Microsoft Azure discovery solutions comparison](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/azure-discovery-methods-platcap.html?contentId=9h5tmmXCmDP8rKxTd36eiw) - [Life cycle management of Microsoft Azure resources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-azure-lc.html?contentId=XGiYw8xq0m9V3uvn8K28fw) - [Record removal process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-azure-removal.html?contentId=X0TnH~YGlYTkuhW_ZvVPPA) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-azure-props.html?contentId=jG4G0nMvHxBo3jI8CV9U5w) - [Microsoft Defender for Endpoint](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-integration-msdefender.html?contentId=D_sUlhsTQkChwNbVm0VFGA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-msdefender.html?contentId=bbvIVq4HghQDNfUAD8y_Tg) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-configure-msdefender-integration.html?contentId=F14Bd_agh1fKUkOKdVZs0A) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-msdefender-classes.html?contentId=8kB4uSLCV1opStkxu3mllA) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-msdefender-props.html?contentId=DNGc~dVMnc~BRv14w8vmuA) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-msdefender-conn.html?contentId=i2MMmhHjEpqiajE7y32C~g) - [Life cycle management of Microsoft Defender for Endpoint resources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-defender-lc.html?contentId=Z5KnUVjCZosCru40d2O85Q) - [Microsoft Intune](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-intune.html?contentId=HPDDysBNNnVkOKIJOt3sqg) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-intune-integ.html?contentId=BML0D9Mzqxk76j6_fBROag) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-intune-integration.html?contentId=bXX2SxqYA6lfKvX8TLjA~g) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-intune-classes.html?contentId=iauXinij3~wml1nXlHnChQ) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-intune-conn.html?contentId=B8jTtqmNzFRTDRD~ArQrHA) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-intune-props.html?contentId=QjhixxdqM5yEaOop1vcK8g) - [Microsoft SCCM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-sccm.html?contentId=CCgDd4tgSt4ucNeGMXqrbA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-sccm-integ.html?contentId=eho5aFmxbzpNsFRAhN1zAg) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-sccm-integration.html?contentId=aGY~7raDbbFULpqFtCqr8Q) - [Upgrade to the latest version](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/upgrade-sccm-newer-version.html?contentId=jU46Xb70cHhkl4v0t0s8Bw) - [Enable software editions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/enable-software-editions-sccm.html?contentId=gxYTx4cIwewirEUrKM65lA) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sccm-classes.html?contentId=NBCMqAfI2GVy2_yA6Axigg) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-sccm-conn.html?contentId=5jNS8zIqC5gxhN4XIP30Dw) - [Configuring air gap connections](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-sccm-airgap.html?contentId=BoDs0HCRAF3xNtusM91EOA) - [Air gap configuration in high-secure server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-sccm-airgap-high-secure.html?contentId=7Vp8SgAiLPoTNx3wLO56Tw) - [Air gap configuration in low-secure server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-sccm-airgap-low-secure.html?contentId=_dY~hVwN_9XbgJDGynoilQ) - [Air gap configuration in ServiceNow instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-sccm-airgap-sn-instance.html?contentId=uISyQzgQDComr76YhS7zdw) - [Test data load for air gap solution](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-sccm-airgap-test-load.html?contentId=sQ6kdaYynRrPFUEWfFlZOQ) - [Full data load for air gap solution](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-sccm-airgap-data-load.html?contentId=qA~cQmrr_2sklxBI19x~6Q) - [Netskope](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-netskope-integration.html?contentId=HnCi94ac0LmyMkW96fnb3A) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-netskope-configure.html?contentId=j4~JP9QGNN4h_McbNc2B1Q) - [Observability-AppDynamics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-appdynamics.html?contentId=V7fJ7BIFSop~tKntVY56YA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-appdynamics.html?contentId=Ip5lSt0MJm1UU3yxtyMUAw) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-appdynamics-integration.html?contentId=AcjZo3sZHZKyoQ1VWgoa4Q) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-appdynamics-classes.html?contentId=vRdXju2i0H13Fo2VtWXEEA) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-appdynamics-conn.html?contentId=RyI3e5V93G5QkMpXEruipQ) - [Observability-Datadog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-integration-datadog.html?contentId=tWsTK_lCXmmf_VsPYhsDnw) - [Data mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-data-mapping-datadog.html?contentId=gno_kqax8bQuYGl5MOGfgQ) - [Configure the connector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-configure-datadog-integration.html?contentId=B9pGUZ7RKHNd~cbmlopPAQ) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-datadog-classes.html?contentId=X7EbmQxyqCd68TeDul7lwQ) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-datadog-properties.html?contentId=QMKRF16xCiB4K0f2tgCyFw) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-datadog-conn.html?contentId=g~LGILtaTJfGB~~wVYbGYA) - [Observability-Dynatrace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-dynatrace.html?contentId=DZMLJbqvxuC9yBBKWfOA1w) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-dynatrace.html?contentId=t4_nWbtXs9EfNXte8HdOxA) - [Configure the connector using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-dynatrace-integration.html?contentId=BCU6RaqS9cVU6asJyz1cDA) - [Data mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-data-mapping-dynatrace.html?contentId=Lhtwtca1Ow~OfrSH5hof3g) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-dynatrace-classes.html?contentId=X1nSuYnzYobXDWOKA~CY7A) - [Set up push notifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/setup-push-notifications-dynatrace.html?contentId=mAbd~osUVAQabwuKc7QbEQ) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-dynatrace-props.html?contentId=pjp5kNglXs9CZ6ppOQPE0Q) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-dynatrace-conn.html?contentId=DO4fxI68VieBP6RtuC15yQ) - [Observability - Dynatrace SaaS](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-integration-dynatrace-saas.html?contentId=ePxOgmfhkVL62PJ3HM_niQ) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-dynatrace-saas.html?contentId=adUYJuFvd~FiGyR4CwY0xg) - [Migrate to Dynatrace SaaS](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-dynatrace-saas-migration-task.html?contentId=INqsngmz~mEh3rVohukNWw) - [Data mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-data-mapping-dynatrace-saas.html?contentId=c8VaYofktzUbCjoxtievfA) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-dynatrace-saas-classes.html?contentId=XsPv4TssxQNK_RLrKB8hAw) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-dynatrace-saas-properties.html?contentId=k6jmXBojUuItUj2IqBZ1fA) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-dynatrace-saas-conn.html?contentId=Lw_fB1VvWsZ6laNsB61VLw) - [Observability - New Relic](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-integration-new-relic.html?contentId=x9h_5oqcn_0BprCa_5Hmbg) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-new-relic-integ.html?contentId=~ZYGfhz9PtHJZW9zVONJMw) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-config-new-relic-integration.html?contentId=~JkUGq43~pqJ8pRKX1rWBg) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-new-relic-classes.html?contentId=Mq1kbL8bnb5No5G9lHGYHw) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-new-relic-conn.html?contentId=HcRtLYBIp8pE~WdCftFBEg) - [OpenTelemetry](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-integration-opentelemetry.html?contentId=LKx3v2TPQNMOInVRF1oQcg) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-config-opentelemetry-integ.html?contentId=LKDDshaflBX_n7R1LOV3uA) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-opentelemetry-classes.html?contentId=1yHT1C4T5Zsg2m~gUjh34A) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-otel-props.html?contentId=EzxsufS9q7bdDgqCCVQxIQ) - [Linking inferred services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-opentelemetry-services.html?contentId=5b3yidgD7hPS6kEIFeNUZw) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-otel-conn.html?contentId=lTsKnRV3VTA5OE7g3gvJaQ) - [Qualys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-qualys-integration.html?contentId=2dW~H5liI7refJ1hYAm3Yw) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-qualys-configure.html?contentId=AbA6T9GqbPRHb7KKLReN6Q) - [Qualys APIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-qualys-apis.html?contentId=LTwNskO9WG_BWvt0OuLZMA) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-qualys-data-mapping.html?contentId=pEOwptt5VpvvMW8z2WaSTQ) - [Rapid7](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-rapid7-integration.html?contentId=ISoyNXzoIMcJ7DdV9Qh18w) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-rapid7-configure.html?contentId=fwiNuNZ_~h2CMl_D_sZVcw) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-rapid7-data-mapping.html?contentId=d2QfqE~B6imGZT5npRn9zA) - [SentinelOne](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-sentinelone-integration.html?contentId=vbaDNdv9r2aQU8jJO8hhbA) - [Configure the Service Graph Connector for SentinelOne](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-sentinelone-configure.html?contentId=PxtgJ7Dczy2m3Ewx9jPUBQ) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-sentinelone-data-mapping.html?contentId=P9_iyezExy4qtdEvdIuCAw) - [Splunk](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-splunk-integration.html?contentId=pHDyZ3cXzaXgebZ~lVuAWg) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-splunk-configure.html?contentId=BHiobyz1TyaOemSR9ZrxTg) - [Splunk add-on](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-splunk-add-on.html?contentId=2B7WAeYBJr4qjLw0pPFzWQ) - [Install the add-on](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/spc-install-splunk-add-on.html?contentId=Z_i6upniRcBX7Y8tYDg31Q) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-splunk-data-mapping.html?contentId=UGE6cHVNoBCzWHlQVnNSNQ) - [SolarWinds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-solarwinds.html?contentId=DKrsStvLnCSaQNUhvMjwZw) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-solarwinds-integ.html?contentId=7DiRHyveq8kEVwSxufxfEA) - [Configure the connector using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-solarwinds-integration.html?contentId=5QYKXJsdXIzgEJupNW49AA) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-solarwinds-classes.html?contentId=gakyNVFOK61MKhA5_OUYew) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-solarwinds-conn.html?contentId=8bunJn0PLz~~BHRyfEMViQ) - [Configuring air gap connections](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/airgap-solarwinds.html?contentId=x1SUHqrN2aZeZnqU61k4Bg) - [Air gap configuration in high-secure server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-solarwinds-airgap-high-secure.html?contentId=Ecg5RX5ZpdD9Ylbf7lqEcg) - [Air gap configuration in low-secure server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-solarwinds-airgap-low-secure.html?contentId=7N6WuIJk6k1pA_wHZgcSnw) - [Air gap configuration in ServiceNow instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-solarwinds-airgap-sn-instance.html?contentId=AC4brUGVVOtsX3nOmFLUNg) - [Test data load for air gap solution](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-solarwinds-airgap-test-load.html?contentId=nD87Q6E9REbGkSHZNiumYA) - [Full data load for air gap solution](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-solarwinds-airgap-data-load.html?contentId=uMwLKKQFeNv4ZAKVyyWvTA) - [Data mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-data-mapping-solarwinds.html?contentId=CCBzr2TkgYr1WsBnO9oZ0w) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-solarwinds-properties.html?contentId=fP2DVBBaGZKVCnDb1E83rw) - [Tanium](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-tanium.html?contentId=Uc3NT1hL5VQYTCB95ZZUnA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-tanium.html?contentId=Hu3iTx4EVI8cSYRgwlml3A) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-tanium-integration.html?contentId=YTuObtf0zwo9EpszKN9JnA) - [Targeted CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-tanium-classes.html?contentId=x5azwpYAUi~clfyWnkMH6A) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-tanium-conn.html?contentId=WqlqEHLOJ4MZeZnIIdt1yg) - [Tanium Endpoints](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-integration-tanium-endpoints.html?contentId=asnYXrC4hqOWphzKh3xLug) - [Configure the Tanium environment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-tanium-endpoints-configure-task.html?contentId=HQJ2IKOekRItG9AxEeA6_A) - [Configure a service account](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-tanium-endpoints-configure-service-account.html?contentId=fq48k4RfvjH1gORfAerG5A) - [Configure a persona](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-tanium-endpoints-configure-persona.html?contentId=NxqvkDyCtvPeD4NK7pi8Xw) - [Create an API token](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-tanium-endpoints-create-api-token.html?contentId=Tbg~Zu9WevePa1iTwEYudg) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-tanium-endpoints.html?contentId=whTejosE4xOtS8kDcrbl7A) - [Data mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-data-mapping-tanium-endpoints.html?contentId=8oZ_a~RMOPQZ_qIqwYpIZg) - [Targeted CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-tanium-endpoints-classes.html?contentId=Rr6fToknudghsP~Kqlyu1w) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-tanium-endpoints-conn.html?contentId=m4AtnrJJxIOIWqr03eGdkg) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-tanium-endpoints-reference.html?contentId=Q5GVZAARZjL2hDYRTcC3zg) - [Supported resource types](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-tanium-endpoints-resource-types.html?contentId=iHnBHzZjZeEpVGBehsTXVQ) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-tanium-endpoints-properties.html?contentId=Fb2iw~uhq9UGopblix32Ng) - [Trellix](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-integration-trellix.html?contentId=znaWbFGXqqR5fdppmF1ZnA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-trellix-integ.html?contentId=HAjJ4hxgv3Hozp8K53iY~A) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-config-trellix-integration.html?contentId=tK4BbDOrlp_dkIolswTcpQ) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-trellix-classes.html?contentId=H5RXjIIZWBPSeKYSngOreg) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-trellix-conn.html?contentId=TzC2fxiqazxStj1LkrRfhA) - [VMware Workspace ONE UEM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-integration-workspace-one.html?contentId=cEsOjL8WxE09HWew1rqk5g) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/configure-workspace-one-integration.html?contentId=rjf3d8JuEhDTTt5kzTtvGQ) - [Target CMDB classes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-workspaceone-classes.html?contentId=hKQ1Em9tQpQCxALrvoOHcw) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-workspace-one-conn.html?contentId=LBCECSvldjC0JPUZQ292ZA) - [Wiz](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-integration-wiz.html?contentId=AOjbOYVHZGwuJeXKRMAiJQ) - [Set up the Wiz environment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-wiz-setup.html?contentId=p4g5tBuE5KpKpXTyLrsbrw) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgcc-configure-wiz.html?contentId=Kfl53utVkw~XxG_WWCzvOw) - [Configure using guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-config-wiz-integration.html?contentId=vvIv0KuuthPu8ElFMJ2I0A) - [Target tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-wiz-classes.html?contentId=_GzSkQOY_QBC6EI~8EoThQ) - [Properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-wiz-props.html?contentId=wNQK1UcG11TO4qRqF~yFag) - [Supported Wiz types](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-wiz-types.html?contentId=GgHDsNNCzuPNGC9LsKbRsQ) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-wiz-conn.html?contentId=XhfNbABcpAMuC7kQmili1Q) - [Domain separation and Service Graph Connectors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-domain-separation.html?contentId=PIaZdqpFRO6lJAAlt2G9sA) - [Cloud discovery solutions comparison](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cloud-discovery-methods-comparison-platcap.html?contentId=D1Bvh28Z5piz7zPiwztXBg) - [Service Graph Connector Support Tools](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-support-tools.html?contentId=Id4OECBQ729eGRcVDsbJBg) - [Install Service Graph Connector Support Tools](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/sgc-cmdb-troubleshooting-install.html?contentId=37EOZWitilfQKdM1bRZQOA) - [Resolving Service Graph Connector issues](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-graph-connectors/cmdb-sgc-troubleshooting.html?contentId=0D7sXbzyPNevRQ9Ah_1rEw) - [API Service Graph Connectors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-available.html?contentId=QAi51FBIzvCGm9NdORz8cA) - [Apigee Edge](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-apigee-edge.html?contentId=~S_Ei9OiAdkkQmYZ1ic2QA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sgcc-configure-apigee-edge.html?contentId=pBzIphDx2TO127nBzeQs2g) - [Target tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-apigee-edge-tables.html?contentId=FLd~bYiy7QmnrAbbE82lyg) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-apigee-edge-conn.html?contentId=H1orUHDMm65_xAvOGVvbKw) - [Apigee X](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-apigee-x.html?contentId=mgKJuDLewBhKUAsNIqpPmw) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sgcc-configure-apigee-x.html?contentId=oQ23co~cArG7QdUtO8z9aw) - [Target tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-apigee-x-tables.html?contentId=9KHfOkn8sUgCcxmOpFS6tg) - [Access connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-apigeex-conn.html?contentId=L5XNAEakgPnHmTt7DWnVcA) - [AWS API Gateway](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-aws-gateway.html?contentId=taJQN1mMCBTjHg7vZ_LrJw) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sgcc-configure-aws-api-gateway.html?contentId=zgOQeFTmJhsnAxMlkdDZeQ) - [Target tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-aws-gateway-tables.html?contentId=z3GUGUHkq2SwIN~BBGdGYQ) - [Additional features](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-cmdb-aws-add-features.html?contentId=Lann1Kmog8dWTbR3YvAx_Q) - [Set partition size](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-aws-partition-size-prop.html?contentId=0N0ToRq9d7IXJf_AKv6bzg) - [Set page size](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-aws-page-size-prop.html?contentId=asmwqRgOac3pg6OLDv6zmQ) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-aws-gateway-conn.html?contentId=kE0S~gqcwdgqzD6d_1Uzpw) - [Azure API Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-azure-mgmt.html?contentId=tGVdeosqRSRZ1xi24s5LnA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sgcc-configure-azure-api-mgmt.html?contentId=hFyWVjXcznmzBb37vnpDVA) - [Target tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-azure-mgmt-tables.html?contentId=VvpVLSzZxQs8RhxeSsXTcg) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-azure-mgmt-conn.html?contentId=RlhDo~3EUevYaSBIBPFizA) - [Boomi Cloud API Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-boomi-cloud.html?contentId=na_DaLyNseioDTAge4bHwA) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sgcc-configure-boomi-cloud.html?contentId=GNSHm_FQY24aoTMlfQkcRA) - [Target tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-boomi-cloud-tables.html?contentId=o2jMr_HQjFHUGUhaFDxvYQ) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-boomi-cloud-conn.html?contentId=58btP5O5vbU~l2yhhoJvEg) - [Kong Gateway](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-kong-gateway.html?contentId=OkyGbdzBnfWErbwuipkcQQ) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sgcc-configure-kong-gateway.html?contentId=L76Ola4il6zvNYe0UuzlGg) - [Target tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-kong-gateway-tables.html?contentId=7aAgaG4a9kM1j67ZGcoIYg) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-kong-gateway-conn.html?contentId=Aj0mOPtkHqhSaq8uUoiqrg) - [Kong Konnect](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-kong-konnect.html?contentId=K0Sc6mlZTa2LxoQG8Rg~Cg) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sgcc-configure-kong-konnect.html?contentId=IcoVZxG0ECDn0b~tvZlx2A) - [Target tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-kong-konnect-tables.html?contentId=N1uJzjVguvGyCu~CXvc8fQ) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-kong-konnect-conn.html?contentId=y~II1rQBP5DEwUYtIB3BPw) - [MuleSoft](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-mulesoft.html?contentId=GIpflb7KaEp1Bem644My1g) - [Configure using SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/sgcc-configure-mulesoft.html?contentId=YcJTSrs~VkltQug_WnpGmg) - [Target tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-mulesoft-tables.html?contentId=Q983xkbHk~TT6PVBy2jsqQ) - [Accessing connection details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuration-management-database-cmdb/api-sgc-mulesoft-conn.html?contentId=~TLjVpWM2QSjziYzXOPHCw) - [SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-landing.html?contentId=h6vM~AC3EDYD5t_WkttHyw) - [Exploring SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-explore.html?contentId=JOrswSQ1rFBRzo_fpRzWPg) - [Configuring SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-configuring.html?contentId=Ml04m7fzqhECm269qvwWYA) - [Install SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-install.html?contentId=90TNpI6l1pOAAGtr3JksaQ) - [Configure scheduled jobs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-config-scheduled-jobs.html?contentId=JZj~4Nx2IOuYQdFQysoXFQ) - [Explore connectors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-explore-connectors.html?contentId=ZQOuIRUkBQOKmohM8iOmZQ) - [Update a connector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-update-connectors.html?contentId=3MxZhLhin8Au6wdriqNF2g) - [Install a connector using an entitlement](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-install-sgc-entitlements.html?contentId=1S698DXMv5RaT5VTLFhEmw) - [Install a connector from ServiceNow Store](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-install-store-connectors.html?contentId=vDyvBdJ1BuiXvj3TR9VObw) - [Configure connector settings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-settings.html?contentId=T6UkODLRudI0Q1vgE39nJw) - [Managing connections](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-managing-connection.html?contentId=hlHFFXG~lu2WbzAj2ynERg) - [Perform initial setup tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-first-time-setup.html?contentId=ZOHG27SoRrl4ixeUa~fBWg) - [Create a connection](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-create-connection.html?contentId=LFEg5NYUBsRJKml_wgUjlg) - [Update a connection](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-update-connection.html?contentId=Ku0_GXYKqthj6Uf7cQVYNQ) - [View a connection](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-viewing-installed-connection.html?contentId=VGW4LVD~m9jDrkhCUHWsTw) - [Monitor and analyze connections](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-overview-page-features.html?contentId=pd7yNwoIjtA0UX6fDETtNg) - [Diagnose a processing error](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-diagnose-proc-errors.html?contentId=hLfP~Zi6W42thQJEeaZ2Nw) - [Access IntegrationHub ETL](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-access-ihetl.html?contentId=mDGkDXBWJlJg4ONiKfD1qg) - [SGC Central reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-reference.html?contentId=Z685vAWRroTmVoRwX~u4kw) - [Components installed with SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-installed-components.html?contentId=dYBO2XdWHmV_HAgsWo0tkg) - [Domain separation and SGC Central](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sgcc-domain-separation.html?contentId=xRouhuccTQoHDOfK~GsnIA) - [Manage instance data sources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/manage-data-sources.html?contentId=ZXr8f8bbbIszcc6Amik~DA) - [EVAM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/entity-view-action-mapper.html?contentId=NsoaJIbZfqdQ2Mjz8z5lyg) - [Explore EVAM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/exploring-entity-view-action-mapper.html?contentId=a3l9xlMJNwQFIRXXL2e6ng) - [View configurations, view templates, and configuration bundles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/use-configuration-bundle.html?contentId=BCCq65~AllFn9YtRGTBXgA) - [Configure EVAM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/configuring-entity-view-action-mapper.html?contentId=sBBYO3C64augiCqmM0dR6g) - [Define data source](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/define-evam-datasource.html?contentId=xXGEn0W0HEhRASQWCGT4Vg) - [Define view template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/define-evam-template.html?contentId=75je1cO6Td2ueUQ26WFpfQ) - [Define configuration bundle](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/define-view-configuration-bundle.html?contentId=Ek_H0SrPDUwTVW_VA30Akg) - [Use EVAM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/managing-entity-view-action-mapper.html?contentId=LKDkCg2l4GjQ4mdtOl8O0Q) - [Create multi-data source list display](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/tutorial-create-evam.html?contentId=3NbIqYNvBvP35Ag2RyN2cA) - [Create EVAM definition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/define-composite-dataset.html?contentId=EUIof47iTndRTpSm7phpCw) - [Create action definition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/define-evam-action.html?contentId=s75dSPFzZZ9WqVU2Phmn0g) - [EVAM Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/entity-view-action-mapper-reference.html?contentId=k1wuORQ7stWd35A1cA54og) - [Roles required](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/role-required-for-evam.html?contentId=_qU8Le6U6mfR_CwhqJpetw) - [Domain separation and EVAM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/entity-view-action-mapper-evam/domain-separation-and-evam.html?contentId=42rjiJ6aV_UZObYcD_d6bw) - [Instance Data Replication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/instance-data-replication.html?contentId=1Or1z00MO~SHwtdxnTSzCA) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/exploring-instance-data-replication.html?contentId=R6Hrw_yPUkp6y5klnzncqg) - [Continuous replication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/continuous-replication.html?contentId=H6K6kNb4JZL0TUXNwYofKA) - [Bidirectional replication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/bidirectional-replication.html?contentId=uKpJRay4e2yyTPdPMFNt8g) - [Discrete replication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/discrete-producer-replication-sets.html?contentId=NSbpsZSWZOK0Ruo6NIxCPA) - [Scheduled replication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/scheduled-replication.html?contentId=cEAlsx4cpXOSOeTEe7jkxQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/configuring-instance-data-replication.html?contentId=vjGhgXdsPUdpCu_wObdXLA) - [Request a subscription](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/request-instance-data-replication.html?contentId=twsXNwXNGoctt7Z_z69KFg) - [Preparing for IDR](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/prepare-instance-data-replication.html?contentId=hLLIuS_VulD27KwEqsPhow) - [Preserving table hierarchy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/preserving-table-hierarchy.html?contentId=sRDTWRGMAzpWMSyBvUM9Tg) - [Upgrading legacy sets](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/upgrading-legacy-replication-sets-v2.html?contentId=ohAnAZuph3HiAocDy95wMg) - [Upgrade legacy sets](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/upgrade-legacy-replication-sets.html?contentId=HdR8eQcKEjDbe~5DQMFqXQ) - [Rolling back](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/rolling-back-an-upgrade.html?contentId=NVU29zoQ2M_y1omtWgZ5vQ) - [Upgrading your instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/upgrading-instance-with-idr.html?contentId=X3pcomVRpedWH~98P0aMpw) - [Replicate data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/replicating-data.html?contentId=Rl23QEBi6WjsZyjhzouuzA) - [Set up continuous replication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/set-up-continuous-replication-idr.html?contentId=lcMj5y8PciGTnTBefn~lNw) - [Set up bidirectional replication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/set-up-bidirectional-replication-idr.html?contentId=mEXa5hsfhhOnvNObJ7V0iw) - [Set up discrete replication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/set-up-discrete-replication-idr.html?contentId=JcnwsVqUWZdjqnzcu3n7Pw) - [Set up scheduled replication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/set-up-scheduled-replication-idr.html?contentId=qP76aWWXiLXGRHhXhcsZhA) - [Cancel scheduled replication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/cancel-seeding.html?contentId=~KxXQjJdFm0lGsC9CY7mZw) - [Seed a consumer instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/seed-consumer-instance.html?contentId=KihwNzIrl_AwwPRcJQugQA) - [Modifying replication behavior](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/modifying-replication-behavior-idr.html?contentId=icqUwHWPI4roLKtaLdeLzg) - [Transform replication data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/modify-replicated-data.html?contentId=RFhFPIEh8zcsgtFLV71Lgg) - [Warning and error messages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/schema-warnings-error.html?contentId=atSAhvlpBtZgg_u7j3xnQQ) - [Reconfigure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/change-replication-set-config.html?contentId=v2IjJAkEr0a~Os_Wzu7KAA) - [Administer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/administering-instance-data-replication.html?contentId=fwhz4aMADq7JQQB98zFwPA) - [Manage consumer access](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/approve-consumer.html?contentId=ez68MMKr1zUsZqJb20ASUg) - [Revoke access](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/revoke-consumer-sets.html?contentId=dVe_yvzsv6Oe3o7YnerR8A) - [Restore access](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/restore-access.html?contentId=zCxiEoIIbH5BylmAoK1ZCQ) - [Comparing replicated data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/comparing-replicated-data.html?contentId=cyDVgODF~vJJ~4E~1JaYOw) - [Find missing or mismatched records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/compare-replicated-data.html?contentId=JITKr1HhQ6qH2xoBTB8TUg) - [Reseed records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/fix-replicated-data.html?contentId=MRo~zHnhfjgZJFDSx~HEBg) - [Deploying replication configuration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/copying-replication-configuration.html?contentId=SVsDs4R2c5ABCl2NBV47MQ) - [Deploy replication configuration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/deploy-through-update-set.html?contentId=y12Zop1ByZt4D1iS1SjD5w) - [Cloning options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/cloning-with-instance-data-replicaton.html?contentId=SA0Dhe61aFVF9DH~C~gbhg) - [Monitoring replication status](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/instance-data-replication-dashboard.html?contentId=QeYKxoNs8leAQvwjCoMiTQ) - [Monitoring queues](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/idr-queue-dashboard.html?contentId=LeGZn9erEiq3ltmXln7W2A) - [Avoiding errors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/preventing-insert-update-errors.html?contentId=x0EsesfOT~GASkWYh7~Tew) - [Resolving errors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/common-issues-idr.html?contentId=P9nEPJMgtVGO7GzT0pyJhw) - [Run diagnostics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/test-IDR-connectivity.html?contentId=8mC7O1HLFIAkKpvA~j9lPw) - [Review synchronization errors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/synchronization-errors.html?contentId=JqCNskxbUsEtug49kBZmoQ) - [Discover replication delays](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/diagnose-delayed-replication.html?contentId=BF1EQGp4IpJn8iKQFEVJzw) - [Fix seeding errors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/fix-seeding-errors.html?contentId=Yl86QUPRcX4mE4UoNxHgkQ) - [Identify errors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/debug-instance-data-replication.html?contentId=tHeSdgmPZTFxaK7AsCmNcA) - [Configure notifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/configure-notification-idr.html?contentId=uaAQZlERdv2cBA20NWKEPQ) - [Consumer replication set status](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/instance-data-replication-error.html?contentId=7wS6lK~FFN3DK_LL47~_XQ) - [XML stats](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/IDR-XML-stats.html?contentId=fQJO_OBrvsJ~1JlepuR5DQ) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/reference-instance-data-replication.html?contentId=D1lwPKdr0kMdZ_Z8r_PIBQ) - [Data privacy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/data-privacy-consumers-idr.html?contentId=1jH0PhLlz7v5znuGEC0k5Q) - [Adapter descriptions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/adapter-descriptions.html?contentId=TeSb8zwzSL6NSXAo5SNGVQ) - [Excluded tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/IDR-excluded-tables.html?contentId=dVO7Le3j5P5HjWpAA~q7zw) - [Domain separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/instance-data-replication-domain-separation.html?contentId=k6YjEo_k9bZ1uiGhcroV3w) - [System properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/instance-data-replication-properties.html?contentId=FtKvm~ArXdQdbbglCBntpw) - [Roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instance-data-replication-idr/instance-data-replication-roles.html?contentId=yvF9VhS_SDBqrnlSJ_X5oQ) - [MetricBase](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/metricbase.html?contentId=sAbEzu~OLcRDtZ3iN5jQKA) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/exploring-metricbase.html?contentId=9WuavBxvmVw1guEN_SOYNQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/configuring-metricbase.html?contentId=FEo34rxNCB7gTeiP1_i7pQ) - [Request the plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/request-metricbase.html?contentId=U8iHi9_xxjzR4S3EtWqAzQ) - [Working with demo data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/working-with-metricbase-demo-data.html?contentId=PZKq_uiEgx_ipLAISCBh6Q) - [View demo data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/getting-familiar-with-metricbase.html?contentId=6QxASyUWmLnJ~nizac4Bfg) - [MetricBase APIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/metricbase-data-explorer.html?contentId=9~Jp~qWjTnyOPhne46bBLA) - [Define and collect data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/collecting-metricbase-data.html?contentId=cEg2K9IcaL~Z9CRgiyiHxw) - [Create a time-series definition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/set-up-data-monitoring.html?contentId=ngHGSnKVG4N5sKE~POg4iw) - [Retention policy schedules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/metricbase-retention-policy-schedules.html?contentId=qwx3fwzxEKExNjDXyiOH9g) - [Retention policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/metricbase-retention-policies.html?contentId=2gTido5Bjo57HLXH7KGP~w) - [Accessing data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/accessing-metricbase-data.html?contentId=EYH3KZiV5qTbv9h8e3sK~A) - [Access data from a list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/view-time-series-data.html?contentId=SnN4kDa5zfdiGlJP~QtyMw) - [Retrieving data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/analyze-time-series-data.html?contentId=tvU_npBXa8Xa7a8OlawYmg) - [Detecting anomalies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/metricbase-predictive-models.html?contentId=fxkoSn95G7jwx94TiFH6PQ) - [Create and train a model](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/train-a-model.html?contentId=I4VIom~ohDGk41~m2QvJSQ) - [Trigger flows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/metricbase-triggers.html?contentId=rAQvjpU_cM3mZ9kvAREGLw) - [Create a band trigger](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/create-metricbase-band-trigger.html?contentId=ByT5gfNW3z6Q~QPwcirigQ) - [Create a linear predictor trigger](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/create-mb-linear-predictor-trigger.html?contentId=K7ZfRwfAorqnJ9JLda~CiA) - [Create a gap trigger](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/create-metricbase-gap-trigger.html?contentId=7eEQyAHUy308Ch22OsoOnQ) - [Create a model trigger](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/create-metricbase-model-trigger.html?contentId=is3~PBNOq1s0sf2P3jN4lw) - [Execute triggers conditionally](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/create-action-condition.html?contentId=vogYS5Ms0rCoc0f171xZVg) - [Assign a trigger to a flow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/assign-trigger-to-workflow.html?contentId=y4K5Lrx24lhJOKs3Q4ephQ) - [View trigger logs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/view-trigger-logs.html?contentId=Q9NOL4BuTJLES5WW6WNoHw) - [Manage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/maintain-metricbase.html?contentId=Y6A9h~2hxww~iKBrY5iP9w) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/reference-metricbase.html?contentId=3eUUDKpHUGHr8HCClx~~KQ) - [Developer resources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/developer-resources.html?contentId=oLPzxPD9wkLIzLw2nB351A) - [Domain separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/domain-separation-metricbase.html?contentId=YPLHibtPLZoTD_e~9a5wyA) - [Roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metricbase/metricbase-roles.html?contentId=~fMeVA3jjOmJr~YvHiEDnQ) - [MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-landing.html?contentId=UjJB~BXS6Rv2mryWEFJj9A) - [Exploring MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/explore-mid-server.html?contentId=Ya3wnxzngf5RCoXLCQOetQ) - [Configuring MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/configure-mid-server.html?contentId=YP5Abt4DOM6AJPoZpPKpnA) - [Prepare network connections for MID Servers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/c_MIDServerConnectionPrerequisites.html?contentId=venGcWddpLo6ewxj5zhJJQ) - [Installing the MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-installation-landing.html?contentId=yr6OYUpInVYVTcOjDvcKDA) - [Install MID Server with the command line installer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-ipki-install-command.html?contentId=xYe1Yh9y2P9Xss2Id2jVXQ) - [Installing MID Server on Windows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-windows-install-landing.html?contentId=YyUR2qQvuAyGMJitxorEPQ) - [Installing MID Server on Linux](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-linux-install-landing.html?contentId=NKV85PSQ62uxFQHrrOqkrw) - [Installing the MID Server with manual or guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-installation.html?contentId=yPdsT~FtvtcQZ7Hgv0bbWA) - [Create the MID Server user and grant the role](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_SetupMIDServerRole.html?contentId=eF8YaZmDtZ70DTv5hlUJtg) - [Download the MID Server files](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_DownloadMIDServerFiles.html?contentId=TU2h_PmlGctJR6qnoFe0Ng) - [Install a MID Server on Linux](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_InstallAMIDServerOnLinux.html?contentId=L7ilFqVXyFiRIgkHT0weXQ) - [Install a MID Server on Windows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-install-prereqs.html?contentId=ZiGKnki5cOwUent98ngs_w) - [Validate the MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_ValidateAMIDServer.html?contentId=4~de~jgls3_IWOuNrjRNaQ) - [Test MID Server connectivity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_ValidateNetworkConnectivity.html?contentId=mKbmikx39btYw~C_TAntLA) - [Install multiple MID Servers on a single system](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_InstallMultplMIDSvrOnASingleSys.html?contentId=CKBiKyIgrjfYBRQLXe9aCg) - [Use MID Server guided setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/use-mid-server-guidedsetup.html?contentId=NhUP1idUdya1jBPRN09pUQ) - [Configuring MID Servers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/c_MIDServerConfiguration.html?contentId=MB6Do4sWxZkJycH8CLVt4g) - [MID Server selection](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/c_MIDServerSelector.html?contentId=KjX1r0BEzdgng2upC3~BDQ) - [Configure a default MID Server for each application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_SpecifyMIDServerApplications.html?contentId=nvCVOjkTVDqrB53dR8qM~Q) - [Configure an IP address range for the MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_ConfigureMIDIPRange.html?contentId=C0c8uexE7Cz2N4T9bbFTAg) - [Override the MID Server selection filter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/override_mid_server_selector.html?contentId=T3~RSB6P_flQicqpcWVD2Q) - [Using MID Server IP range auto-assignment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-servers-auto-assignment.html?contentId=nNajsq5KUWOa7iJXLccPIw) - [File permission enforcement for Windows MID Servers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-non-admin-permission.html?contentId=5jyhRMlNXciMVmUDL0Xx1g) - [Map an IP address to a DNS name](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_MapIPAddressToDNSName.html?contentId=yc3gs~63FC2ZW1vxeKhWTA) - [Configure MID Server capabilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_ConfigureCapabilities.html?contentId=NF4XJJsIKNGFxbvFQhQ2Zw) - [Configure a MID Server cluster](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_ConfigureAMIDServerCluster.html?contentId=cSJPhYTXlDa0cLdnvSiesg) - [Set MID Server thread use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_SetMIDServerThreadUse.html?contentId=aI6IWwznwmulmV_KcZU3vQ) - [Install and uninstall Nmap on a MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/install-nmap-on-mid-server.html?contentId=g1NPoPMI58wJdgrAjd95Cw) - [Configure MID Server as WinRM trusted host](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/enable-winRM-MID-servers.html?contentId=EcommLHNRvuBWUnicFPHKA) - [MID Server domain separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/c_MIDServerDomainSeparation.html?contentId=xHV4iiu2zJiXvKWzydElZQ) - [Synchronize a JAR file to MID Servers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_SynchronizeAJARFiletoMIDServers.html?contentId=sClT_fWvEDu~tzJPu8mi4g) - [vCenter event collector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/c_VCenterEventProcessorExtension.html?contentId=HFMgjjIFiQ8Z~vOlHVjwgA) - [SNMP trap collector extension](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/c_SNMPTrapCollectorExtension.html?contentId=Znb9HI4EueS66yGehunbaA) - [MID Server Resource Reservation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid_server_resource_reservation.html?contentId=32h6ab2wzQgCtRrd8Plbpg) - [MID Server profiles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-profiles.html?contentId=KB2agLVruXt~Eb9FvfKUFA) - [MID Server profile configuration data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-profile-configuration-data.html?contentId=OGEsc3O~mZc60sTf6DE1dQ) - [Create MID Server profiles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/create-mid-server-profiles.html?contentId=euNcSwzWh8A_9oxPlSQemw) - [Configure MID Servers using profiles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/configure-mid-server-profile.html?contentId=R9QUSpX~cyX5gYzVBSFmBw) - [Sync profile settings to MID Servers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/sync-profile-settings-mid-servers.html?contentId=2gmb3aq5jRKa40kLUd3bMA) - [Containerized MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/containerized-mid.html?contentId=IVeEFoIWK7_h~Ai3lAnfhw) - [Build MID Server Docker Image for Linux](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-build-docker-linux.html?contentId=AcGES6VjZxk3dLVPLzw8Ew) - [Containerized MID Server Deployment and Auto-configuration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/containerized-mid-deployment.html?contentId=3LvWZ1YbaaoBOSQ_vIEKYg) - [MID Server Deployment Request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/containerized-mid-deploy-request.html?contentId=JXygnCce1FkcIg6JClvFVg) - [Containerized MID Server Autoscaling](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/containerized-mid-autoscaling.html?contentId=PtANcYODZaN0AUrw6kD7fQ) - [Configure a MID Server for IPv6](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/config-mid-ipv6.html?contentId=7dT_kg78KisHbiTawKEJNw) - [Securing and encrypting MID Server data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-security-encryption.html?contentId=7sLg7CgZGilavrjUTduH3Q) - [MID Server certificate check policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-security-checks.html?contentId=3oV4VtSGNdBeJbnZYqujjA) - [Encrypt or decrypt MID Server configuration file values](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-manual-encryption.html?contentId=b2NoBcizyz76MT16Vizmqg) - [MID Server configuration file security](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-encrypter-api.html?contentId=ZxcaBXhaXM_G1dMT8QXNZA) - [Encrypt MID Server configuration data with DPAPI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-data-encrypt-with-dpapi.html?contentId=U6PEDiwhk_7BYtrQcj~rjw) - [Use CyberArk as a secure configuration provider](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/use-cyberark-secure-config-provider.html?contentId=z2tU3saXOxD2V6q5_WzpIg) - [Change MID Server configuration file security schemes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/change-mid-server-security-schemes.html?contentId=3QFpiTeKiz0KYAWtE~QopQ) - [MID Server ISecuredConfigProvider interface](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-secured-config-interface.html?contentId=Y~9dV35rru1zr~ll27lwQQ) - [MID Server IMidServerEncrypter interface](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-encrypter-interface.html?contentId=Nk3w6~UNFaHkqg2jpZTcnQ) - [MID Server authentication credentials and SOAP requests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-authentication-soap-requests.html?contentId=h05RbjBEhXyO7b6pTtxUuQ) - [MID Server unified key store](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-unified-keystore.html?contentId=zAcYrB4bwxKpjnSvcaIphw) - [Enable MID Server mutual authentication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/install-mid-mutual-auth.html?contentId=SRVWSzCadPcD4VfulpikEA) - [MID Server Azure Key Vault integration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-azure-key-vault-integration.html?contentId=JkcpRB5uDxuC3XxQWce1cw) - [MID Server command audit log](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-audit-log.html?contentId=Kuob9vPd1ABXqhqNJbkuBw) - [Rekey a MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_RekeyAMIDServer.html?contentId=jHpacFWF232ioSRcJQoiQw) - [Add SSL certificates for the MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/add-ssl-certificates.html?contentId=lrSUqqlVHha1R4V983llPg) - [Specify an external TrustStore for the MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-external-truststore.html?contentId=Ngf3B7ujIoDNBoxkegDxaw) - [MID Server SSH cryptographic algorithms](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-ssh-algorithms.html?contentId=RLd21r7TXLo5rf18wjySqg) - [Attach a script file to a file synchronized MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-script-attach.html?contentId=k4Vd2JI2vkyOwt1pmjWVIg) - [MID Server FIPS Enforced Mode](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-fips-enforced.html?contentId=4laRt1tTtsU6m9aBrcqCeg) - [MID Server Governance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-timeout.html?contentId=ydkwr5gJeA9gpF1az3ygZA) - [MID Server reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-reference-information.html?contentId=ldlrwtmKjCv8xoG17Isr4w) - [MID Server system requirements](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/r_MIDServerSystemRequirements.html?contentId=~7JOPFOcrXuWH_ksjh4L4A) - [MID Server upgrades](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/c_UpgradeAndTestMIDServer.html?contentId=P_uF5wIZ_T5XLkQ58EqLLw) - [MID Server pre-upgrade check](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-pre-upgrade-check.html?contentId=bnnxja9FrP~HIuQoTRFMFg) - [Pinning a MID Server to a specific version](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-version-selection.html?contentId=4XyMxnb1Sj3hWwQE6yBk7A) - [Trigger MID Server upgrade](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/trigger-mid-server-upgrade.html?contentId=D0cozHib3SJXvZ71DOPWjw) - [Resolving MID Server issues](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/r_MIDServerTroubleshooting.html?contentId=n~WvmaMfuy7UmRnCO~b3TA) - [MID Server active issues](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-active-issues.html?contentId=wKM6114ToLkgy9kE30Zf7w) - [MID Server fails to start](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-startup-fails.html?contentId=cJjQf9U6Bk79J7c_JqOLMA) - [Active MID Server post-cloning credential issues](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-post-clone-issue-resolution.html?contentId=a6uWRHhVkeT4YuIqOP9QKA) - [MID Server resource threshold alerts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-resource-threshold-alerts.html?contentId=_FT0nFiU9Ma8H4HDXNcT3Q) - [MID Server user connectivity issues](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-connectivity-issues.html?contentId=O_w7HW7NyXN8j3a~ZEYH8g) - [Interpreting MID Server user debugging output](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-user-connectivity-debug-output.html?contentId=EVf93rKMG9gWUtbFs1qkoQ) - [MID Server Upgrade History](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-upgrade-history.html?contentId=I_cDACXRxd1n1AsqpGkxvQ) - [MID Server ECC Queue](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/ecc-queue-mid-server.html?contentId=Kwi6F12u6A4usUvdxHmu6w) - [MID Server dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/c_MIDServerDashboard.html?contentId=HS_rjEg1IXN3ajuOjNRPGg) - [MID Server properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/r_MIDServerProperties.html?contentId=k6EZAcwZR6RqNEFckGtXXQ) - [MID Server parameters](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-parameters.html?contentId=PjBJhk74H1BkSdALrZJ5kw) - [MID Server Configuration Parameter settings and priority](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-config-param-priority.html?contentId=vzSVabjNOueYQCuU2q0d3g) - [MID Server File Cleaner](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid_file_cleaner.html?contentId=EyfsHggG9E8w9hwKMlqhWQ) - [MID Server protected records and reserved characters](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/mid-server-reserved-characters.html?contentId=k5Yngt6PMSSwhA1tckaREw) - [MID Server privileged commands](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/c_PrivilegedCommandsForMIDServer.html?contentId=5pf~q6CtWhzcHqEWS49T9A) - [MIDSystem methods](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/r_MIDSystemMethods.html?contentId=p7Fu~kNBC~pD5p0yjsWiqA) - [Manually start, stop, and restart a MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_InstallMIDServerAsWinService.html?contentId=nIHOUdhqf1RXr_1Sw07GjA) - [MID Server heartbeat](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/r_MIDServerHeartbeat.html?contentId=mvHeY9QMeHxFCqYonEQ~Mg) - [Set the MID Server JVM memory size](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_MIDServerOptionalConfiguration.html?contentId=q~G998SDUs1bXGKI7Eo0eA) - [Pause the MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-server/t_PauseTheMIDServer.html?contentId=lO8Puea2mDvnDepUkbZPtQ) - [Now Assist for MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-mid-landing.html?contentId=lT84mQLO_E1MNBmP~D5QMQ) - [Explore Now Assist agentic workflows for MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-mid-explore.html?contentId=UUZKqqGN4YEH9ArFAZkY4w) - [Use Now Assist agentic workflows for MID Server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-mid-use.html?contentId=w3EkJnYrje6rzYtubO82kw) - [MID Server Guardian](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/mid-guardian.html?contentId=QohrGg6LYjM9symUv95s7g) - [Remote tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/remote-tables.html?contentId=dqVvtsWUF1JMCp3OcfBEQw) - [Activate remote tables plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/activate-remote-tables-plugin.html?contentId=60Yyi1RqIBqiWE0dwjcfdQ) - [Create remote table](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/create-remote-table.html?contentId=2s1R~lWNo9ufpmKVRo6stw) - [Create script definitions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/create-remote-table-script.html?contentId=dGPIaxHzwrzwYYvY3xXjCA) - [Example 1](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/remote-table-script-def-example1.html?contentId=x2yllMcvBsHM71LnbLk~eg) - [Example 2](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/remote-table-script-def-example2.html?contentId=YsLUOuVzUoU9ZIKq4bu9TA) - [Example 3](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/remote-table-script-def-example3.html?contentId=Ba90vdfa~ln8jV3LShqdrQ) - [Example 4](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/remote-table-script-def-example4.html?contentId=QfMLyeB1IiMH7N0MpKyfvw) - [Example 5](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/remote-table-script-def-example5.html?contentId=zn4iKjiUDHk5~6birewPog) - [Create flow definition for remote table](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/create-remote-table-flow.html?contentId=t2NQDDGAU3pcBvH8BkXKcg) - [Define flow logic](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/define-flow.html?contentId=ZUFFwAn0qqtgSopuwhIK7g) - [Debug script definitions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/debugging-remote-table-scripts.html?contentId=EWWfqSUpFpiVkRDV3ZpdHA) - [Domain separation remote tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/remote-tables/domain-separation-remote-tables.html?contentId=qnTB5l9ASTFTl581D88PGA) - [Manage content capabilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/manage-content.html?contentId=cDFFkKSOpMLyvw_4jpEB8g) - [Document Services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/document-services-landing-page.html?contentId=1XPjPFRIm1iM08iIobdzVA) - [Document Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/doc-management-landing.html?contentId=JhKBjZs14w6YTrKVn9E~ng) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/explore-doc-management.html?contentId=Hvlr29rkuVGM5h8~EW7Kwg) - [Document Management plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/doc-mgt-plugin.html?contentId=kzFO8rfKDCmNw5jday9Zgg) - [Activate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/activate-doc-mgmt-plugin.html?contentId=fo5Pf_zAY2tBc3~k2SXX7Q) - [Document security and access](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/document-access-settings.html?contentId=cxgJ7Pc4Y3Zl7DJjy3tlbA) - [Share documents with users](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/share-docs-users.html?contentId=yV1fiujHRx34QzO4eJcJXg) - [Share documents with groups](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/share-docs-groups.html?contentId=V8kQLL7AE64u0Huy0lbjoA) - [Share documents with roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/share-docs-roles.html?contentId=p0b8u45jThMoeB1yr_potg) - [Share documents with user criteria](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/share-docs-user-criteria.html?contentId=ZoYoK4PeXPzV1ikOc3kmfw) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/using-document-management.html?contentId=aGY1nbkGaUk5lJVTheZfvw) - [Document repository](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/doc-mgt-view-documents-repo.html?contentId=0YOU6cjgKnQI2cWUrF9mXw) - [Create a document record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-new-doc.html?contentId=kvBO2Mgk0Ql2MqPZjxjG6w) - [Document versions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/document-mgt-versions.html?contentId=C1d1AkdFPZ0Z55h0qTLJ4g) - [Create](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-doc-version.html?contentId=n2OcGPWOv1St41Z1UEaUvw) - [Compare document versions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/compare-document-version.html?contentId=7ZezyJ_bwo8BitqCN1GXJw) - [Download a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/downloading-a-document.html?contentId=4XHcoOY48oEKbt~8X1IgYQ) - [Share a document link](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/share-document-link.html?contentId=3x7FTEvPbM1uvSMI9GuOiQ) - [Modify a shared link access](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/modify-access-shared-link.html?contentId=_XM0iyBxPc18E86H0o4ncQ) - [Configure document permissions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/document-configuration.html?contentId=MkbUjbi5_B17b9sELbf6lQ) - [Delete a document link](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/delete-document-link.html?contentId=vcy9~HkvneXwHRrfjkoykw) - [Delete documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/delete-a-doc.html?contentId=sxtkgElKmAtFcmqWxCKYFA) - [Document approval and publish process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/document-review-approval.html?contentId=hntBIkA_NB~W4Eqp1ILJSQ) - [Create a document approval revision rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-doc-approval-rev-rule.html?contentId=TssTbtEu~dXXLVr1_HZFUg) - [Add a reviewer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/add-a-reviewer.html?contentId=QA9Y~l5d8_zJTsYYHE5RUA) - [Add an approver](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/add-an-approver.html?contentId=4iqoe9ROI8i6xcK4OBIBXw) - [Send a document version for review and approval](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/send-document-for-review.html?contentId=RkzBTyFoUgBuC3tWriYntA) - [Approve or reject a document version](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/approve-document.html?contentId=UTkyiBN9LyzyDRwHUU437w) - [Approve or reject through email](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/approve-reject-document-email.html?contentId=pI22NbQHgH~VoIz0IYxNUg) - [Publish a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/publish-a-document.html?contentId=6B55nVXyh5mz_OaIMZux7w) - [Digital signature for PDF documents using CAC or PIV smart cards](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/digital-signature.html?contentId=2fPY8FjndPTeCZUha4mS0w) - [Install Document Template integration with digital signatures using a smart card](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/install-document-template-digital-signatures.html?contentId=cnyYOMsNallf~2JuEq6FlQ) - [Set up a document template for signing documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-document-template.html?contentId=ZZNk08zKzqRd6FVf4A0Cgg) - [Assign a custom signing domain for CAC/PIV digital signatures](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/configure-domain-api-signing.html?contentId=zcu6xG8w1ykZzS2CtfeOwA) - [Property value for digital signature](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/property-value-cac-piv-signing.html?contentId=w6dt2Hi2skHEwpaQ3uQLIA) - [Sign document templates for PDF documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/sign-pdf-documents-cac-piv.html?contentId=Gm4onFlec06NusbqSplr4Q) - [Review the digitally signed document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/review-signed-documents.html?contentId=04wgW1YGI~9nwmuV0MWdpg) - [Document references](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/doc-mgt-references.html?contentId=sjP817bB34XrIup8BrVeKw) - [Create from document record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/link-document-with-reference.html?contentId=MINOoiX3kpHCD6V8LVylYg) - [Create from references](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-doc-ref-doc-form.html?contentId=n7u5CqJQIBW1u9fHt_vlvQ) - [Delete from document record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/delete-doc-ref-doc-rec.html?contentId=ZSmC16mCOsH1wtNTshf~jA) - [Linking documents to a parent record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/doc-linked-parent-rec.html?contentId=prkc4~roQe2Y9ysQFY0x~w) - [Enable viewing related documents in a parent record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/enable-doc-related-list.html?contentId=_Kom3EP9uxoXM6mTXpx0NQ) - [Create a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-new-doc-parent.html?contentId=3e0SdrfCheZaKHYKrZxuOA) - [Upload a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/upload-new-doc-version.html?contentId=UBqdhouZE1p35GxW0MaucA) - [Download a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/download-doc-parent-rec.html?contentId=~ZmaSzpEUSFGF2NIs4xKow) - [Link existing documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/link-doc-parent-rec.html?contentId=17lPmI0CmtV04ws78gMrtg) - [Unlink documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/unlink-docs-parent-rec.html?contentId=JgDO6IdlbriWIu_HGAGddg) - [Delete a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/delete-doc-parent-rec.html?contentId=saeIcJ4wg7YCIOhbVRv55Q) - [Document Management lists](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/doc-mgt-lists.html?contentId=wx9ee~yFDzlbryNsnMD8_A) - [Group document templates in a list for creating and linking documents to a target record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-doc-list.html?contentId=rZGpsngSvDVtMILOr64qAg) - [Add a document template to a document list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/add-list-entry-to-doc-list.html?contentId=xQMqTy3Lj33VvbCqeePiiQ) - [Create documents using document lists for a target table record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-documents-target-table-record.html?contentId=QI6_SWpO9UNSiCF_lF3v9w) - [Document attachments in an activity stream](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/activity-stream-for-documents.html?contentId=_W0hTEbhYDOfGGRpr5BdjQ) - [Include document actions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/configure-doc-action-activity-stream.html?contentId=E9eBMXOAJI97_BS0PEExRQ) - [Redact sensitive data from documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/data-redaction-documents.html?contentId=waxucO6XEG0fQszqr7wGIw) - [Redact data from documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/redact-sensitive-data.html?contentId=14A9BIvFwxLq_pRkSUdh~w) - [Document Management integration with external content providers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/integration-external-content-providers.html?contentId=TLL_H0xsmzQMZdZ0_HJXZg) - [Configure system properties to access files and folders from external content providers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/configure-system-properties-external-provider.html?contentId=dzQuQE8Jl9zyp3aIU3kILg) - [Attach a document from an external provider](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/attach-external-provider.html?contentId=u0iRGUP7QEOqGmi1vWtYwg) - [Upload to a cloud](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/upload-external-provider.html?contentId=8DQI0PTKCVFyUJ9PrOH0qQ) - [Download versions from cloud](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/sync-versions.html?contentId=UIjfdrLfBnmjTob6IMm8cw) - [Upload versions to an external cloud](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/upload-versions-external-cloud.html?contentId=E5STiJqoJj5l76g3ZBX_1A) - [References](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/reference-document-management.html?contentId=XtYdmsWwMuNvNl7alpZSlg) - [Components installed with Document Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/installed-with-doc-mgmt.html?contentId=bv2FUc9UInk_AmHv9pec2w) - [Document Management roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/document-management-roles.html?contentId=fQbbaLs_qarQ22eLWtDDdQ) - [Domain separation and Document Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/domain-separation-document-services.html?contentId=E0uAJQ5p6UJ0Hk6FUKOR5w) - [Document Viewer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/Documentviewer.html?contentId=FP33LWevGiZPKG4JuhXdBw) - [Enable Document Viewer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/enable-document-viewer.html?contentId=UBEzbPhM7RDm2TnnOYpw~A) - [Plugins](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/doc-viewer-plugins.html?contentId=4IBdqZVJv~MzLotzoYWsPg) - [Enable accessibility features for DOCX to PDF conversion](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/enable-accessibility-docx-to-pdf.html?contentId=7UZ6rlkppQte7bjlWLgREg) - [View attachments with Document Viewer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/view-attachment-doc-viewer.html?contentId=tndFmIYB6NwWJW7SINQIzQ) - [Disable Document Viewer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/disable-doc-viewer.html?contentId=Td8Q3m79fumIxTgOCxr0rA) - [PDF generation and accessibility](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/pdf-generation-accessibility.html?contentId=PnrFIIZ09GBqnzLhXraHNw) - [Export to PDF](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/export-to-pdf.html?contentId=tySJAFOG3UUaP0W_m6i8HQ) - [Guardrails for PDF generation and accessibility](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/guardrails-pdf-generation-accessibility.html?contentId=ErDogv6Jr9jYyP0pGTvhwQ) - [Managed Documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/c_ManagedDocuments.html?contentId=mzHpXO7R2PMNytn4~ptKIg) - [Features](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_ManagedDocumentFeatures.html?contentId=nbXMTkGG4A~o0RmixZ2DyA) - [Concepts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_ManagedDocumentConcepts.html?contentId=haI1lJiWDS_UpQ7Jq7Sz6w) - [Defining Document Workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_DefiningDocumentWorkflow.html?contentId=wkw1A3EI4NWJZPmc8AOMMw) - [Defining Document Parameters](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_DefiningDocumentParameters.html?contentId=tKgfH5xg6BzNX8ZUh5SK_w) - [Defining Approval Rules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_DefiningApprovalRules.html?contentId=11l03gvaZTWyE6f7nG9JKg) - [Defining Audiences](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_DefiningAudiences.html?contentId=KUw0QFW1n9gvWikhuWRfmA) - [Defining Classifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_DefiningClassifications.html?contentId=ERJSoxbkVYFkvYwgVb1h2w) - [Defining Name Components](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_DefiningNameComponents.html?contentId=GUmfdL6NijTllv0owEpCSw) - [Defining Name Formats](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_DefiningNameFormats.html?contentId=e2Y2WsiTFXFzooJp6CEr1w) - [Domain separation and Managed Documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/domain-separation-managed-documents.html?contentId=34uWJdfhW1THRzbTnotEjg) - [Plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_ManagedDocumentsPlugin.html?contentId=xznl86GX~QrNLIXHh9z1hw) - [Install plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_InstallTheManagedDocumentsPlugin.html?contentId=q5Fn7BHtrg9~D4MZYmE0NA) - [Knowledge Document plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/c_KnowledgeDocument.html?contentId=9c52YgfwvkR_y5jP3aL1pw) - [Installed with Knowledge Document plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_InstalledWithKnowledgeDocument.html?contentId=rUj3R1thQKlJcg~nDY4dMg) - [Link documents to Knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_ViewKnowledgeLinkedToADocument.html?contentId=zVZydHzmoNYF9xruV1uUpA) - [Create a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/c_CreateADocument.html?contentId=mEEpjudyWkGkuQHWfdkMkg) - [Document approval](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/r_ApprovalProcess.html?contentId=JBjf_XKc4V1jMu63uQCcAQ) - [Review process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/c_ReviewProcess.html?contentId=BXtD_HwtbWom2yEpho8nnA) - [Enable electronic signature for approval](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_EnableElectronicSignature.html?contentId=P~ec2FxVeHGZ3aFvgzDyxw) - [Publish an approved revision](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_PublishAnApprovedRevision.html?contentId=sck49~MuIlpgrGzIsQRFQQ) - [Submit a revision for draft review](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_SubmitARevisionForDraftReview.html?contentId=1_z65INT7BNbEm87n5KMPA) - [Create or request a new document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_CreateOrRequestANewDocument.html?contentId=tkAjmC3aiSbYdLacH1znEw) - [Specify an approver](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_SpecifyAnApprover.html?contentId=CBkmqA79_wHuo1KvoIXh7g) - [Check in a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_CheckInADocument.html?contentId=cLtBrXk9TC48pvr4ZtZoiA) - [Copy a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_CopyADocument.html?contentId=xl5OPHVxByOk7tQbBFCqQw) - [Deactivate a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_DeactivateADocument.html?contentId=GhcBdcPDewyq9265lpB6AA) - [Reopen a deactivated document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_ReopenADeactivatedDocument.html?contentId=gtiK_sGwqjCK6BMFETohQg) - [Roll back a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_RollBackADocument.html?contentId=w50FZF2sWtQk65ckvh_n9Q) - [Cancel a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_CancelADocument.html?contentId=EIzKEeUGQxN4gjKRoDioYA) - [Check out a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_CheckOutADocument.html?contentId=Kv2aKzg47eHpHEfsaecgFA) - [Create a document collection](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_CreateADocumentCollection.html?contentId=dzhNDLYwlvtNwOFi_6GGcg) - [Upload a document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_UploadADocument.html?contentId=Oe7_EaMfNsFN5sdgfd9IXA) - [Create a new managed document record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_CreateANewManagedDocumentRecord.html?contentId=Meq6c6tdx9wi7j1IPYuvqg) - [Check in a document after making changes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_CheckInADocAfterChanges.html?contentId=TDC2Pl6Wl0tnb0FjG9HaDQ) - [Check out a document to make changes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_CheckOutADocumentToMakeChanges.html?contentId=EftB1~dAxAhxiNPuw62yAg) - [Publish a document in Managed Documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_PubADocInManagedDocs.html?contentId=CnUylcIHberfDVHN4YrYmg) - [Send a document out for review and approval](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_SendDocForReviewApproval.html?contentId=xr7v6xh_FQsFEUAL~PRD~g) - [Upload a document as an attachment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/t_UploadADocumentAsAnAttachment.html?contentId=PAZB1aDPwG8PljGdh195SQ) - [Multi Provider Document Services Framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/mp-document-services-framework-landing.html?contentId=NBOnYJVYY5Hp1qJ_Bhxfyw) - [Explore Multi Provider Document Services Framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/explore-mp-framework.html?contentId=sZJjm9BcH2txhpKiGm3PYQ) - [Activate Multi Provider Document Services Framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/activate-multi-provider-doc-framework.html?contentId=rbNg3zgpgNpR0RWslbnvxg) - [Integrate with Document Services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/integrate-with-document-services-mp.html?contentId=J_3TIE4wWzb7xfXznenNKg) - [Microsoft OneDrive integration with Document Services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/one-drive-integration.html?contentId=M~42DQFCjfnBSQZkEAFzJg) - [Document Service Framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/onedrive-spoke-document-services-framework.html?contentId=nrIb5ZIsAs16T5Kg5BlbpA) - [Setup Microsoft OneDrive for Document Services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/configure-ms-onedrive-doc-services.html?contentId=k513XuVYuTfk2V9unHk1LQ) - [Register Microsoft OneDrive as an OAuth provider for Document Services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/register-ms-onedrive-oauth-provider.html?contentId=_NV6Ij79v~9XHHybmymLLg) - [Google Drive integration with Document Services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/google-drive-integration.html?contentId=O_wpl5MBLLKI_7UOe9d6Tg) - [Document service Framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/google-drive-spoke-document-services.html?contentId=YRtyLqUCVpGN1m0MIsLEjg) - [Set up Document Services framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/setup-gdrive-spoke-document-services.html?contentId=j8ORP8HEmDQ5J9~RJb1juw) - [Personal authentication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/personal-authentication-documents.html?contentId=KGGBsYMvm1gQc82_NXHEWQ) - [Configure personal authentication for Multi Provider Document Services Framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/configure-personal-authentication-mp.html?contentId=bieucvglTYwy4SJkOW2kQw) - [Authenticate Microsoft OneDrive account](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/authenticate-onedrive-account.html?contentId=KoihpLTnFVD0KIvlIsvMsQ) - [Authenticate Google Drive account](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/authenticate-google-drive-account.html?contentId=aUAE5P8YhMkE7atRHvvfaQ) - [Using Multi Provider Document Services Framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/use-mp-document-services-framework.html?contentId=8FKW2lmDjYGRnjHTZbS0~A) - [Create provider details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-provider-details-mp.html?contentId=RyTkb1fdK5sMt6fSzmVoZA) - [Create document actions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-document-actions.html?contentId=x76W6N47InvduvazNNf~Qg) - [Create provider permissions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/create-provider-permissions-mp.html?contentId=WWPqAlOGSLn~4mqoCIRbYg) - [Configure permissions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/configure-permissions-mp.html?contentId=SY5nTlubp2fdg2qcADZKKA) - [Reference Multi Provider Document Services framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/reference-mp-doc-framework.html?contentId=Fo3ZbO~OyXKj2ZScGpfIuA) - [Installed with Multi Provider Document Services Framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/installed-with-multi-provider-framework.html?contentId=mUs7mzFpK7pMTxeWyHHbUA) - [Framework roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/document-management-services/multi-provider-roles.html?contentId=XxCFA_kR1c6gCh7GtD29VA) - [Now Assist in Document Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-document-management.html?contentId=IBJqfK9eTn3M386ngO6NWQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/explore-now-assist-in-document-management.html?contentId=i78Ettlk~2vfkkFtidmHqg) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-now-assist-document-management.html?contentId=NvZGxwOQtGH330fCwqYSNQ) - [Configure the smart documents skill](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-skill-smart-documents.html?contentId=QgChRnqcdN7ii~Za3mK4fg) - [Activate the smart documents skill](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/activate-smart-documents.html?contentId=VjA1JI9jG1CvLnsAGSRprw) - [System property for Smart Documents skill](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/system-property-smart-documents.html?contentId=dBIaDRbrbK0ilkuIFqAhFw) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/use-now-assist-document-management.html?contentId=meIqYdU0OvFh1nYNpDqXIA) - [Generate a document summary](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/generate-document-summary-now-assist.html?contentId=xhBGA7rJTBoKNZSvDAUeDg) - [Generate summary and ask questions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/ask-questions-faqs-now-assist.html?contentId=7iDHKspDdIeT5TjylLY7pg) - [Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-management.html?contentId=VyIuZsTZIvQmWNkRM7dWdA) - [Exploring Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/exploring-knowledge-management.html?contentId=Jjg43c4Ig5qj_bovCobOxQ) - [Sitemap Generator for the Knowledge Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/sitemap-generator-km.html?contentId=jjmIC0OT1FTBVhnXGg~79g) - [I18N - Knowledge internationalization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/c_I18NKMInternational.html?contentId=9Tup_BJksB4cymDmKfd~HQ) - [Scoped knowledge bases](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/scoped-knowledge-base-administration.html?contentId=3YEztt99S7UuF1fREGtzyw) - [Machine learning solutions for Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/machine-learning-km.html?contentId=ukg37PX60I6Enz5nwauXuQ) - [Predictive Intelligence for Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/predictive-intelligence-for-km.html?contentId=meWvNsyEU7V2hKwiWcnymQ) - [Knowledge article templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-article-templates.html?contentId=6rIto5wTfRq9FePeZfANhw) - [Knowledge blocks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-blocks.html?contentId=5aOkUrvbpW2jyeKbSBjmlg) - [Knowledge subscriptions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-article-subscriptions.html?contentId=mAJDq5eaygyRPwNg~I62Ag) - [Knowledge demand insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-demand-insights.html?contentId=WhWft5oAm2HbrDP2EN9JCA) - [Self-Service Analytics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/self-service-analytics.html?contentId=kdU8NXI~3aQVGxJ9C4pEMg) - [Self-Service Analytics concepts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/ssa-concepts.html?contentId=4vgwV3zJq4QwkILuNB5sGA) - [Translation management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/translation-management.html?contentId=q5HYeMuDUlegXwMgsIE9FQ) - [Knowledge-Centered Service configuration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-centred-configuration.html?contentId=frB0SNTk8PKJMcl4BuPinw) - [Article quality index for knowledge management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-article-quality-index.html?contentId=63cVXK95_FM6lzxQQ~nyWQ) - [Article versioning](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/article-versioning.html?contentId=jtueOoej8QYpAOpNJDDFxg) - [Ownership groups](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/enable-ownership-group.html?contentId=_9o_VWEA8wV6NSpNn8UIfQ) - [Automating feedback management to improve content](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/actionable-knowledge-feedback.html?contentId=ayPEZ3CUNAzveJjDAPe9DA) - [Migrate to Knowledge Management v3](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/c_KMv3Migration.html?contentId=i85esS6xf2L56sunsiNdjA) - [Configuring Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configuring-knowledge-management.html?contentId=VP_XwPXRIi4ah~wJ1oWoaQ) - [Activate the Knowledge Management Advanced plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/activate-knowledge-advanced-plugin.html?contentId=8CVFhBkHzSInVd3H0DwCPw) - [Knowledge Management setup guide for admins](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/setup-knowledge-admin.html?contentId=5cUJpJ01loLj8hs3svzRuA) - [Knowledge base setup guide for knowledge admins and managers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/set-up-knowledge-admin-user.html?contentId=7cFyfBiQsAxplfddG77J0A) - [Activate the sitemap configuration and definition records for the Knowledge Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-sitemap-generator.html?contentId=MzKf58psfzY8XxpavrO6aQ) - [Activate the knowledge management internationalization plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/c_ActKMIntPlugin.html?contentId=9ABoNozYRkcG2SXB9sIlFg) - [Activate knowledge blocks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/activate-knowledge-blocks.html?contentId=ZOFvue20QLxORmiaWnXrxw) - [Enable knowledge blocks for each knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/enable-knowledge-blocks-for-knowledge-base.html?contentId=H7O2c4bj35ZIwwN3tWm5wQ) - [Configure translation management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-translation-management.html?contentId=~MGlWCmaLOiiq~nDX_j_Sw) - [Activate translation management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/activate-translation-mgt.html?contentId=pzhxH7i40IHYPbzNF4V5NQ) - [Add a custom Localization Framework setting to enable bulk translations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/conf-lf-settings-manual-translations.html?contentId=~L3z83PqioA2j2alCc5VQQ) - [Add a custom Localization Framework setting to enable machine translation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/con-lf-dynamic-translations.html?contentId=_0fgNOWDHjZaep~xvDyWgA) - [Activate Knowledge Management KCS Capabilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/activate-kcs-capabilties-plugin.html?contentId=4Gs2wuTiZeeCYUX0zPfAUQ) - [Enable languages for a knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/enable-language-for-knowledge-base.html?contentId=NZQNsRMphAO9Q61gFXIF4Q) - [Configure the Knowledge Management Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-management-service-portal.html?contentId=Zpdzzv1FGXE4G9VW0L8Qag) - [Enable external or public users to view knowledge articles from the Knowledge Management Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/make-knowledge-visible-to-public.html?contentId=_TqJZ9iSUMfaGt~ioSdHmg) - [Knowledge Management Service Portal widgets](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/km-service-portal-widget-instances.html?contentId=Y7X~UxBLhLhW9i76mxxUkA) - [Activate the Knowledge Management Service Portal plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/activate-km-service-portal-plugin.html?contentId=2_xnKihXJZrARVRbikAZ2Q) - [Configure search widget instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-search-widget-options.html?contentId=adjeT~kUzwCNsP~Mh009Cg) - [Configure knowledge base tile widget instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-kb-tile-widget-options.html?contentId=40h6e3MbdifmT0Zprw1hQA) - [Configure the home page widget instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-homepage-widget-options.html?contentId=VvT_hjbJ_KVlKKDC7_3fgA) - [Configure sort widget instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-search-results-sort-options.html?contentId=tAc38zBmCXCyXi_IP8JXdg) - [Configure article list widget instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-article-list-widget-options.html?contentId=DCtSMME~24LJKhG5PYSj1w) - [Configure search results list widget instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-search-results-list-options.html?contentId=B3t4D5XMWka1V~CTCDC2dQ) - [Configure filter facet widget instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-search-results-filter-facets.html?contentId=S83mf~5iF31bzXIE_rtM6g) - [Configure a user action for the article view page](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-user-action-on-article-view.html?contentId=0zTAjuOB8gPoRdXuThJDgg) - [Configure article helpful widget instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-knowledge-article-helpful.html?contentId=I8X_dJ38xedMUvkfUISySg) - [Configure article comments instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-knowledge-article-comments.html?contentId=IUSST1VpaoPxza_UOlzdqw) - [Configure related catalog item widget instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-related-items-widget.html?contentId=bcHRJ8z3ObFvdlPZDSg4zQ) - [Configure knowledge related articles widget instance options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-related-articles-widget.html?contentId=7796YezhLynxkkFS4Vp3cQ) - [Search using the Knowledge Management Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-service-portal-searching.html?contentId=i6lETeL0lQQ2In3oNPVS_w) - [Integrating Knowledge Management features with the Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/conf-service-portal-know-management.html?contentId=OHbVmq5UTCkhwBS7Yl8YAA) - [Configure custom SEO tags for canonical URLs and localized knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-seo-knowledge.html?contentId=LB0v9qC2QqSPgx92Mcvpcg) - [Enable and configure AI Search for Knowledge Management Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/enable-and-configure-ai-search-for-km-service-portal.html?contentId=_t1VVGOeb1zRWxjKBvd99A) - [Create a knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-a-knowledgebase.html?contentId=rMD65c7zvybRzwWOraDXZg) - [Configure knowledge bases for a portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/enable-search-on-all-kb.html?contentId=A8nj5THTNwV2BF1nWas7Jw) - [Configure knowledge subscriptions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-subscription-properties.html?contentId=UzefxfWrRwMC0pQGZmmT0Q) - [Configuration tasks for knowledge managers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/c_KnowledgeManager.html?contentId=7jbiOuKEJ4zo9QwikZVr9A) - [Add a knowledge article to featured content](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_PinAnArticle.html?contentId=vDdUIE4xtStU1ax9Ce6NPA) - [Define a knowledge article category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_DefineAKnowledgeCategory.html?contentId=nhthZKPe4WdOjdpV~zW5VA) - [Assign a knowledge base manager](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_AssignAKnowledgeBaseManager.html?contentId=bbznLcCJjs5uZQA0OUXOBQ) - [Configure Self-Service Analytics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/config-ssa.html?contentId=IWdh2e5lABrHy6nkjMnl5Q) - [Activate Self-Service Analytics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/activate-ssa-cs.html?contentId=YCbE_~S5hddF7C3kEaK5rg) - [Configure activity contexts for Self-Service Analytics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-activity-context.html?contentId=QLFdh9WTJ6wgJiRiUIoiCg) - [Configure pattern elements for Self-Service Analytics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-pattern-element.html?contentId=fJe1L8qgsthw_WNY8rLz0g) - [Configure pattern element groups for Self-Service Analytics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-pattern-element-group.html?contentId=mGR0XZAKueZ9OW2dIyEH4A) - [Configure activity patterns for Self-Service Analytics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-activity-pattern.html?contentId=HyTE5LiU7rJleqpkDw1f_Q) - [Set up the deflection configuration for Self-Service Analytics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-deflection-ssa.html?contentId=W1lTK7DAesQbgpw0FgL8zA) - [Configure scheduled jobs for Self-Service Analytics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-scheduled-job-ssa.html?contentId=Ei075SpSahM8qxRxN9e07Q) - [Managing access to knowledge bases and knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/user-access-knowledge.html?contentId=j2IEspF_iLcsfRx5DzLMtQ) - [Create user criteria for controlling access to knowledge bases and articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-user-criteria-record-in-knowledge-management.html?contentId=qTvCGw6UL40h9VtQZrydgA) - [Control access at the knowledge base level through user criteria](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_SelectUserCriteria.html?contentId=rVgcn5eRXVfa__0Eg4Ga~g) - [Control access at the knowledge article level through user criteria](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_SelectUCArticle.html?contentId=Jm0lu9LZTwrdrDrij_oqaA) - [Configure Knowledge Management - Add-in for Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-km-add-in-word.html?contentId=eUmxpxcFtzy5tRsvTlBOmw) - [Activate Knowledge Management - Add-in for Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/activate-km-word-add-in.html?contentId=d59RvNkQDI0j~lczqXGzHQ) - [Deploy Knowledge Management - Add-in for Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/deploy-km-word-manifest.html?contentId=o92V6dq2dGzWZp9QeShWhQ) - [Configure the security for Knowledge Management add-in for Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-domain-km-word-add-in.html?contentId=gJ4zBjh1JKOi3DKl7z6KhQ) - [Enable downloading of the source Microsoft Word document for a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/enable-downloading-article-word-document.html?contentId=a66nsiHPRrSAzZSoBz9m7Q) - [User criteria diagnostics for Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/diagnose-knowledge-user-criteria.html?contentId=m_Tt4hnNnU5XKdav4wkkKQ) - [Diagnose user access to a knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/diagnose-access-criteria-at-kb-level.html?contentId=8~fRhL8ekSqdL6wmJFKkHg) - [Diagnose user access to an article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/diagnose-access-criteria-at-an-article-level.html?contentId=66fVtn4wYwYlQho9XU3W~A) - [Configure access to knowledge bases for unauthenticated users](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-unauthenticated-user.html?contentId=GyZ3hBjkJAMcBXX1f31BxQ) - [Collect knowledge usage metrics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/Guest-user-diagnostic.html?contentId=9c07HM7jZen57MAwWXnpbQ) - [Modify the data retention policy for knowledge usage metrics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/Modify-data-retention-policy-knowledge-usage-metrics.html?contentId=dT1yjDrpep6B99O85bFT6Q) - [Configure knowledge article templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-knowledge-article-templates.html?contentId=gBgYHl74CxiwMYYAtB6x3w) - [Create an article template and use it to create a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-a-new-article-templates.html?contentId=v03zX0VX_KYN0aQFo25ZHA) - [Configure the preview text setting for a standard article template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-template-standard-article.html?contentId=32ZLLGcGlWHQqJ84tdJujA) - [Restrict access to fields in an article template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/secure-field-article-template.html?contentId=hvoJmKI4qjCmXRycQJSxRg) - [Generate SEO information for articles using article templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-SEO-article-template.html?contentId=DDkayzENL0rzdNgLwvhWfw) - [Integration with external knowledge sources](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-external-content-integration.html?contentId=5IkUpgIMz9T4x9a16p6xLw) - [Activate the External Content Integration plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/act-ext-know-content.html?contentId=ZrMUgktalB8TSRowalTn7g) - [Define an external knowledge source](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/define-an-external-knowledge-source.html?contentId=1VjLXnoFH5nkY2fvBIr5mQ) - [Import content from an external knowledge source](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/run-import-job-external-content-integration.html?contentId=dEBEg87Udfmp4Ih4mFLOuA) - [Open knowledge search results in source system](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/open-search-results-ext-content.html?contentId=lLppSFeFvnVbOv0HYqAJfw) - [Sample configuration for integrating external knowledge content](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/sample-ext-cont-integration.html?contentId=VglKx6lJIIrpeGVgXaU~2w) - [Duplicate knowledge article numbers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-article-duplicate-numbers.html?contentId=cyYdwI~eRMKUCsC1laVEXQ) - [Create a custom knowledge homepage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_CreateACustomKnowledgeHomepage.html?contentId=bwRgHOUAB75l4eLazt5N1w) - [View knowledge logs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/view-knowledge-logs.html?contentId=59f43A5V3EnNO2Li~dI_9g) - [Search Log fields and description](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/km-search-logs.html?contentId=jnoDXDkzdiQW9Mh3gkWm~A) - [View Log fields and description](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/km-view-logs.html?contentId=Y3LMT4tCTv5e5UBjiYIkeQ) - [View the source of a knowledge article search](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/find-knowledge-search-source.html?contentId=eWdGxUnImo56bPu8zSlKVQ) - [Modify the data retention policy for View logs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/auto-flush-kb-use.html?contentId=NXIBzj7QUvvl9znnedEkUw) - [Use extension points for Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/extension-points-km-plugins.html?contentId=nroDiKwerjf8W_xPQEyAng) - [Train the similarity solution for Knowledge Management to find related articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/train-similarity-solution-km.html?contentId=W5AEFI2BgMQYSuKgd8NJPw) - [Enable actionable knowledge feedback](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-act-know-feedback-properties.html?contentId=TnZ9fqj8zGuJlrQyrP6nEw) - [Create field mapping from an HR case to a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/map-hrcase-knowledge-article.html?contentId=whK6ZDGaq7kZOdnavix~sA) - [Add a property to enable creating knowledge articles from HR cases](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/property-hrcase-knowledge-article.html?contentId=nabcn2UPJRTOAsUUcT9ZRg) - [Create a UI action to enable creating knowledge articles from HR cases](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/ui-action-hrcase-article.html?contentId=vUxF8ecscU35m~7Auuq9yA) - [Enable creating an article from a customer service case](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/administer-create-article-from-case.html?contentId=8vMHUJy1YLV2mSUK1934Dw) - [Configuration tasks for knowledge demand insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configuration-tasks-for-knowledge-demand-insights.html?contentId=XALdhD5wLtkfuYdzp2_kPg) - [Configure Knowledge Demand Insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-demand-insights.html?contentId=l_0g6gXjx79ZD3AqlWbaDA) - [Configure solution definitions to find gaps in a knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/configure-km-solution-defintions.html?contentId=oOHqqAdoGD0X9CmP4GVJgQ) - [Configure the mapping of solution definitions with task tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/select-tasks-knowledge-bases.html?contentId=aon91t1QBMq1tfhIdnjCSQ) - [Set the frequency of knowledge gap analysis](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/run-gap-analysis-periodically-demand-insights.html?contentId=2co7988ArlEeUwQj9O9YNQ) - [Assign knowledge gap feedback tasks to content authors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/assign-knowledge-gaps-demand-insights.html?contentId=ZPci~BxzRIMJgTWx3E_1EQ) - [Analyze knowledge gaps from a demand insights dashboard and create knowledge gap feedback tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/analyze-knowledge-gaps-demand-insights.html?contentId=o2vB8s6dfz3SeUA6a_zLXg) - [Using Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/using-knowledge-management.html?contentId=bBj04FEaF8~x98ovnj1B_g) - [Knowledge Management guide for users](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/get-started-knowledge-end-users.html?contentId=uZDCXdPLAeHHqrJw3bQXDA) - [Knowledge Management Service Portal homepage features](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-service-portal-pages.html?contentId=Gvx0ifOiZb5TIH2emneDXQ) - [Using search in Knowledge Management Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-service-portal-search.html?contentId=Mq9HnDWy5T2IxmyzxSfVjg) - [Knowledge Management Service Portal article view page features](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-service-portal-view.html?contentId=QHxm9JWV9SwW30xpToowXg) - [Knowledge article URL parameters](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-article-URL-parameters.html?contentId=eDLU4XxmMFRaCkcl__MqpQ) - [Managing email notifications in Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/email-notifications-km.html?contentId=jfmsdZbNCJZb8f8MWCN6Fw) - [Set knowledge notification preferences](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/set-subscription-notifications.html?contentId=3N0pnFUL17_8~ogG5DNHFg) - [Using the homepage of Knowledge Management v3](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/c_KnowledgeHomepage.html?contentId=1Wy2k_gVvpiMT_kI8iOJnQ) - [Search using Knowledge Management v3](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/r_KnowledgeSearch.html?contentId=IZDr6TNqt8CJ6RLa8gmb1Q) - [Import a Word document to a knowledge base using Knowledge Management v3](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_ImportADocument.html?contentId=IzcJ0dCuWLm91f9B_cruRA) - [Request a knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_RequestAKnowledgeBase.html?contentId=Ym8NXCzZJzUm7l0X989BAA) - [Import a Word document to a knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/import-word-platform.html?contentId=MAJYi0lphxPLrKt0NWlPFQ) - [Use knowledge on mobile devices](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/c_UsingKnowledgeOnMobile.html?contentId=EIpYkxLNTJxGgi_0zAYFgg) - [Using Now Mobile for Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/mobile-experience-for-km.html?contentId=qigBCIwDlqs9CaHJ6Wc28g) - [View the most popular or recently viewed articles in the Now Mobile Information applet](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/access-articles-now-mobile.html?contentId=MU6RzuQhpDjpS_zz2bSmpg) - [Browse articles in the Now Mobile Information applet](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/browse-articles-now-mobile.html?contentId=vukAhCFf3NTP0wF9ov~g0g) - [Search for an article in the Now Mobile Information applet](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/search-article-now-mobile.html?contentId=c85ZaS6kEAmP0~EuT7AG3A) - [View an article in the Now Mobile Information applet](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/view-article-now-mobile.html?contentId=U0zDiTCo6qs0sWL5vivjtQ) - [Provide feedback for a knowledge article in the Now Mobile Information applet](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/respond-evaluate-articles.html?contentId=TWWUC3azTh_S7rtacaaLaA) - [Manage ownership groups](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-edit-ownership-group.html?contentId=3szIcK_AZyOnysXkSb0giw) - [Use article versioning](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/use-article-versioning_0.html?contentId=VV9Y0h2KGn6KmYqOjZOPig) - [Manually update customized files](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/manually-update-customized-files.html?contentId=egxVpsAgkdbfiru_gLHmbw) - [Check out a published article and create a new version](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-new-article-version.html?contentId=TfUGPc0~x9D~fPuaZLGUDA) - [Revert an outdated article to the current state](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/revert-previous-article-to-current.html?contentId=hS5Nd~CG_GYgwAKw42s7lA) - [View all versions of an article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/view-all-article-versions.html?contentId=XqejonwnaS9WOB37V33vXw) - [Compare two versions of an article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/compare-two-article-versions.html?contentId=NFqxn7t6uRtt80xcCIbwKQ) - [Retire a versioned article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/retire-versioned-article.html?contentId=Ei_HvpAIh2v3yk2g0zZSsw) - [Disable the article versioning feature](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/article-versioning-disable-property.html?contentId=cjO4nirOeahZkerZzJtyZQ) - [Using knowledge blocks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/using-knowlege-blocks.html?contentId=Q3ohVPhnjfow1IQ3lsfZzQ) - [Create a knowledge block](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-modify-knowledge-block.html?contentId=ijxH1nZVHD_Zdr_ZdTH15Q) - [Select user criteria for a knowledge block](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/select-user-criteria-for-knowledge-block.html?contentId=1n5cIMC4sMVkhSxTcPehIw) - [Retire a knowledge block](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/retire-knowledge-block.html?contentId=sWHW4glXY0DzQt44TXwHsg) - [Add knowledge blocks to a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/add-knowledge-block-to-knowledge-article.html?contentId=lrFzpEkB2mDM18ZFufMJ6Q) - [Preview a knowledge article with knowledge blocks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/preview-knowledge-article-with-knowledge-blocks.html?contentId=_XexNlR6vgHGIH4M901nLQ) - [Knowledge blocks authoring in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-blocks-authoring-agent.html?contentId=1HFMAQjCjkPxT_zbF9pqGA) - [View a knowledge block in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/view-block-agent.html?contentId=5s9DAc2bXzEO9QfhBZF0aw) - [Knowledge block details displayed in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-block-view-agent.html?contentId=zmzcnnG6jYI41UMe6r_e6Q) - [Create a knowledge block in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-knowledge-block-workspace.html?contentId=fgjxohYuVwyDYZBDSFf9zA) - [Edit a knowledge block in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/edit-knowledge-block-workspace.html?contentId=zSburz~rLAcm6V7ZAHyttw) - [Publish a knowledge block in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/publish-block-agent.html?contentId=F1NsJE6VIVDMA5MJl9jpBQ) - [Approve a knowledge block in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/approve-knowledge-block-agent.html?contentId=GnVIKrtKs3bLuFxX84V_QQ) - [Add a knowledge block to a knowledge article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/add-knowledge-block-to-article-workspace.html?contentId=aVUyeCAsPtbcpqQl_SxQpQ) - [Preview a knowledge article with knowledge blocks in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/preview_blocks_agent.html?contentId=kvLItwKxzNizeJj2~yf4vA) - [Retire a knowledge block in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/retire-block-agent.html?contentId=DPUJnTxWQ68MXto~PvjNZg) - [Integrating a custom search or knowledge article viewer with knowledge blocks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/integrating-with-custom-search-or-knowledge-article-viewer.html?contentId=oXS1Y1mE2xe_8ZpMXfbf1g) - [KBPortalServiceImpl - Global](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/KBPortalServiceImplAPI.html?contentId=NbNT1rJIo0nruqlrH5zm3A) - [KBBlock - Global](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/KBBlockAPI.html?contentId=Y1F6ch_mi2Ip6NExiZ7B4A) - [Use knowledge subscriptions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/use-knowledge-subscriptions.html?contentId=XBFHhsflp~LASszxLeAJkQ) - [Subscribe to a knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/subscribe-to-knowledge-base.html?contentId=UxNJ1_0kBsaa5yTKUoWMUQ) - [Unsubscribe from a knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/unsubscribe-from-knowledge-base.html?contentId=wg53fhZsJoYrUrVEdxhVkA) - [Subscribe to a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/subscribe-to-knowledge-article.html?contentId=DO~xy3o2kvtpEZzS4YhHWw) - [Unsubscribe from a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/unsubscribe-from-knowledge-article.html?contentId=hBsJ5GdQNDAmy8ODrIgTCg) - [Manage knowledge subscriptions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/manage-knowledge-subscriptions.html?contentId=omw70oeHeCywJiNikSk85A) - [Use translation management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/use-translation-management.html?contentId=vbX2XBXFw3QhOuvLLBDd6Q) - [Create translation assignments for knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-translation-assignments.html?contentId=FUb9ex0ETT~Eyj2xRaMARw) - [Auto-create translation tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/auto-create-translation-tasks.html?contentId=Kh5ZuM8rq5hSbds3ehqoFQ) - [Bulk Translation for knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/bulk-translation.html?contentId=82RcNpvxrNwSfQk8kMUgLA) - [Use Bulk Translation for manual translation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/use-bts-manual-translation.html?contentId=GkQUyXDV6mIrqT4PGtk~Cg) - [Request bulk translations for multiple knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/bulk-translations-step.html?contentId=GNCDW~pL5Kwed~OoBUYCNg) - [Translate multiple knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/translate-knowledge-articles.html?contentId=dhUQP_SU3B6IRSZWFOl~Bw) - [Use Bulk Translation for Dynamic Translation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/bts-for-dynamic-translations.html?contentId=SepCcewDmWJoePJ0lAdO4Q) - [Translate knowledge articles using Dynamic Translation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/dynamic-translation-translate-articles.html?contentId=6pGy3LnV9mDEvyQ9wCXI8A) - [Translate a knowledge article from a translation task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/translate-knowledge-article.html?contentId=2f0xX1EtltICUfXhCa8kyg) - [Translate knowledge blocks within an article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/translate-knowledge-article-with-blocks.html?contentId=Mj6KpVqHABMiSwa8LDJHGw) - [Request missing translations for available languages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/request-translations-missing-languages.html?contentId=hJT0UoePk0h4DVVC2J1tzw) - [Work on a feedback task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/review-reassign-feedback-task.html?contentId=TQHZ_am5MaSKWOK~ZKKGwA) - [Track the progress on a feedback task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/track-feedback-task-metrics.html?contentId=ojVPzaxvjgsA12jkLpnklA) - [Use Article Quality Index](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/use-article-quality-index.html?contentId=ZR4aecAeIFfXSgkrXpK3Wg) - [Create an AQI checklist](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-an-aqi-checklist.html?contentId=p6K2hAQeEslErs28sskl7w) - [Assign an AQI checklist to a knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/assign-an-aqi-checklist-to-a-knowledgebase.html?contentId=I8cDAtdPH9SB6h_A~1wk5A) - [Remove an AQI checklist from a knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/remove-an-aqi-checklist-from-a-knowledgebase.html?contentId=nUboN5Llz5pv6z5RZPl8VQ) - [Delete questions from an AQI checklist](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/delete-questions-from-an-aqi-checklist.html?contentId=sMeSoYu9nxgX5sO2J~BQ1A) - [Perform the Article Quality Index review](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/perform-an-aqi.html?contentId=zHB4Q_1Y2gVFS1wCXat9lQ) - [View all pending and completed AQI reviews](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/view-all-aqi-reviews.html?contentId=7CGgAHFPQkhOIVHh4EEdJQ) - [Delete AQI reviews](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/delete-aqi-reviews.html?contentId=tZJSgzkcpn6ff4L~MEYPXA) - [Managing KCS article states](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/managing-kcs-article-states.html?contentId=fqa5R84FVGsjnCDCQjLfdg) - [Knowledge article creation from an incident](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/article-from-incident.html?contentId=g9X3yg19nblycJmKxgd~FA) - [Create field mapping from an incident to a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/table-mapping-knowledge-incident.html?contentId=HAcvhIjQstMQLcj_jHM68Q) - [Add a property to enable creating knowledge article from incidents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/property-article-incident.html?contentId=WfGoCQVyuk7udL1M9nP6gQ) - [Create a UI action to enable creating knowledge articles from incidents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/ui-action-article-incident.html?contentId=xgB~dEaolsYRAQoCVR7Qrg) - [Knowledge content migration from v2 to v3](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_KMv3MigrateKnowledgeContent.html?contentId=EKjgfAUdwU__njLm3_SYgQ) - [Creating and maintaining articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/creating-and-maintaining-articles.html?contentId=TJgDFRx5EZ5wBdifHKnwaQ) - [Create a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-knowledge-article.html?contentId=KnUgwdhyokAP~AeU5feYZA) - [Edit a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/edit-knowledge-article.html?contentId=HDfrXzDX4QkE~m7ZpYoWVw) - [Editing functions for knowledge articles in the HTML editor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-html-editor.html?contentId=8IQKJSy1fXKjQgwjQfu91Q) - [Managing HTML content in knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/including-html-content.html?contentId=WOQaqdjMNNtIpPE4iTrXUA) - [Formatting options for knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/format-article-html-editor.html?contentId=UV_kDhWjZWnwXpSEuslD5A) - [Paste content without formatting into the knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/paste-wo-format-html-editor.html?contentId=Ps9Aj_ZCwiUbbpFqTo~QEw) - [Adding tables to knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/tables-knowedge-articles.html?contentId=X6DXqrUWc6Q4m_~D6BrIvA) - [Insert an image in a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/insert-image-html-editor.html?contentId=Xyho5a3GqWcp88X1yufEEQ) - [Format a code snippet automatically in knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/insert-code-html-editor.html?contentId=mXi3M~LE2r_7SpbTcTNs3Q) - [Insert a table of contents in knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/insert-toc-html-editor.html?contentId=x9mld9krJwnRFBgupS8dqA) - [Find and replace text in knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/find-replace-html-editor.html?contentId=xtcbwo_Y8HAnXxphL1aH8Q) - [Accessibility checker in the toolbar](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/accessibility-checker.html?contentId=Ifzf4Qe4v15X_L00WkrhEA) - [Undo or redo actions in the knowledge article HTML editor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/undo-redo-html-editor.html?contentId=U6CPXeLbRTk7PKrYNWwE1w) - [Map related articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/map-related-articles.html?contentId=IJ7tecvohg4~dHiL9XFPGQ) - [Map catalog items related to an article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/map-related-items.html?contentId=VGETnaXqAI66vM3JUaGwIQ) - [Schedule a knowledge article for publishing](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/schedule-article-publishing.html?contentId=FEt21z64f18BrD8~b3Ly9Q) - [Recall an article that is being reviewed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/recall-article-in-review.html?contentId=ZayYW1MGvBKiNwFR9tCZ~A) - [Approve an article that is being reviewed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/approve-article-in-review.html?contentId=iQKpfX8LvJHcCSngWZBjFQ) - [Retire a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/c_RetiredKnowledgeArticles.html?contentId=mHx4EaGdJ1pPLcXAH67euA) - [Republish a retired article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/republish-retired-article.html?contentId=LfBVF7c2NXH5rm1RZFOUNg) - [Move a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_MoveAnArticle.html?contentId=VDz5FS4VNvgK_NfnW6nVxw) - [Comment on a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/comment-article.html?contentId=2fM0lcsEj5MdnFjbHAMhmw) - [Create knowledge from incident or problem](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_ApproveKnowledgeSubmission.html?contentId=KDYrrdC~YmGA9N76ztWm8w) - [Create an article version by importing a Word document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/upload-new-version-article.html?contentId=~cH2~yCKoIme6qfFV7MwMg) - [Using human readable URLs for the Knowledge article page](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/human-readable-urls-km.html?contentId=~XwzqbGv9KE0k_JYaHb67Q) - [Enable Human Readable URLs for the Knowledge Article View page](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/add-human-readable-keywords-knowledge-pages.html?contentId=rvn3HHFsZHyEGexQx_uDlw) - [Select a knowledge article category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/t_SelectACategory.html?contentId=TG~iYG3P1FINgkFQhgoXpw) - [Associate a knowledge article with a taxonomy category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/associate-knowledge-article-with-taxonomy-topic.html?contentId=2Bs37fNtPMeQaKjIl5KqYg) - [Authoring a knowledge article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/managing-knowledge-workspace.html?contentId=iJZFVGmohxbmLWlA~XW_Hg) - [View a knowledge article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/view-article-agent.html?contentId=i4kPpo8o5Msykm39wbpDxQ) - [Viewing knowledge article details in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-article-view-page-workspace.html?contentId=MXpHv5GSSahfA0Soe8HN8w) - [Provide feedback for a knowledge article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/respond-evaluate-articles-agent.html?contentId=j3C5BfyLuw1IhaVeXXnX5w) - [Create a knowledge article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-article-workspace.html?contentId=VYxO~cpvKSJYdpCbZ5Kf8Q) - [Publish a knowledge article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/publish-knowledge-article-workspace.html?contentId=N5MO3mR3eIe~Pr0mtMJo3A) - [Edit a knowledge article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/edit-article-workspace.html?contentId=kDtKM_GdoYYcK5ANx_hkWw) - [Map a related article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/map-related-articles-agent.html?contentId=L20Rqv1OkDjeitHtFeZjCg) - [Map a related item in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/map-related-items-agent.html?contentId=tY0UDDBN4Ctj2YkurS0wBA) - [Add an affected product to a knowledge article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/add-affected-products-agent.html?contentId=luR9T6KHwF3MsUTeIUcatg) - [Schedule a knowledge article for publishing in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/schedule-article-publishing-agent.html?contentId=NDIjQYdjJmpgc7VEWN14uQ) - [Work on a feedback task in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/respond-feedback-workspace.html?contentId=X8YVS0m1sGMPc8yW9FoGJA) - [Create a knowledge article from a feedback task in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-article-feedback-agent.html?contentId=v0pksjCU~GxezW~NR~u50Q) - [Edit a knowledge article from a feedback task in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/edit-article-feedback-agent.html?contentId=KLSqd6WCwVkJjMFMz0VnGw) - [Compare knowledge article versions in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/compare-article-versions-agent.html?contentId=CpbCmVzefl9T1HqBBpjeKQ) - [Recall an article that is being reviewed in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/recall-article-review-agent.html?contentId=v3BgThCh504o9BKtwQQBTg) - [Approve a knowledge article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/approve-article-in-review-agent.html?contentId=QhVuF8KSjKy7RprKRqStPA) - [Request translations for missing languages in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/request-translations-agent.html?contentId=KEPj9KUczmNfLDYu~cja_Q) - [Translate a knowledge article in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/translate-directly-workspace.html?contentId=FVJD5SrfWYcNzurpwjykgQ) - [Translate a knowledge article from a translation task in Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/translate-article-agent.html?contentId=Rj46I8QltIPNV69O1jJ_ng) - [Authoring a knowledge article in Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-article-authoring-word.html?contentId=ZKTIr~oDcPVSkDd2wsdo1A) - [Log in to your ServiceNow instance for authoring knowledge articles in Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/authenticate-article-word.html?contentId=Na5vGGnufHzPnQR0qiQ_~A) - [View a knowledge article in Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/view-article-word.html?contentId=63fI_JVaovSSogaNz5k7zw) - [Create a knowledge article in Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-article-word.html?contentId=cgAV7HvpQXbujza2fPe3xw) - [Edit a knowledge article in Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/edit-article-word.html?contentId=N66lAKmgmN26KYy~Ru9iMg) - [Unlink knowledge articles from linked Microsoft Word documents](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/unlink-word-document.html?contentId=9Be~7qb2LJ_XsxT3_~bx4Q) - [Publish a knowledge article in Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/publish-article-word.html?contentId=9HGm0LRdI00MWcws4h7tfg) - [Schedule a knowledge article for publishing in Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/schedule-article-publishing-word.html?contentId=9Hgud2ibgdWke7iqQDKNDw) - [Recall an article that is being reviewed in Microsoft Word](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/recall-article-word.html?contentId=WmND866BUE68bYUWK3Uprw) - [Create a knowledge article from a customer service case](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/create-article-from-case.html?contentId=937WHvDMjUozqRLQCOSoEw) - [Provide feedback on knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/r_KnowledgeFeedback.html?contentId=7ZkI1_USGChi6n8FtXVqeQ) - [Knowledge Management reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-management-reference.html?contentId=Mi~4UA603irEpfblE11gUw) - [Domain separation and Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/domain-separation-knowledge.html?contentId=LIh0sMp1VzzcykqZfuqohQ) - [Additional plugins for Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/additional-plugins-km.html?contentId=NVmv_Aj_FJMj0U9TPy1BOQ) - [Components installed with Knowledge Management Core](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/Installed-with-km-core.html?contentId=s6UHdZ8zamQkiL8cxh5Z0A) - [Components installed with knowledge blocks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/components-installed-with-knowledge-blocks.html?contentId=lKeozWdH3Qf7InNgov6~9g) - [Knowledge Management roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/r_KnowledgeRoles.html?contentId=CSYFGyeUDUgwBbDwqz51Nw) - [Knowledge Management properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/r_KnowledgeProperties.html?contentId=tNkKOl29kp5zvlAfbaWewA) - [Quick start tests for Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/quick-start-tests-knowledge.html?contentId=qcdcDNyyP32Iub_ZGmZriw) - [Understanding access to the Knowledge knowledge base](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/manage-access_knowledge_kb.html?contentId=fyt9dgsZbeXMexpEzFC7kw) - [Knowledge workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/r_KnowledgeWorkflows.html?contentId=O5iAHBMs9jE4qm0u5mu4kQ) - [Knowledge flows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-flow.html?contentId=epuDkNGPp6bXqrJZP5wYxQ) - [Knowledge Management Service Portal properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-service-portal-properties.html?contentId=nq7RBsvUBO6cT33pWdLh0g) - [Knowledge Management v3 homepage and Knowledge Management Service Portal comparison](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-service-portal-difference.html?contentId=104Jgvv1z8ASWA5AipZTfQ) - [SEO for canonical URLs and localized versions of knowledge articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/seo-knowledge.html?contentId=sXd75OS2ECqX0PZRxARsGQ) - [Article versioning changes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/article-versioning-changes.html?contentId=qMzkzeAfvXBxWnmxFaL3pQ) - [Feedback on article versions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/article-versioning-feedback.html?contentId=U8r0X49fjKW2WHKyhkK6aw) - [Knowledge article version numbers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-article-version-numbers.html?contentId=mzjdmIRTcg2XhJdiGpdYnQ) - [Knowledge article version information](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-article-version-info.html?contentId=UuW8KIuHJ85d1rc_hAx4gA) - [Validity of a knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/article-validity.html?contentId=N9upSjLe2Y0SKHW2LB2sTw) - [Knowledge article states](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-article-states.html?contentId=htJmAv0IRIpKXkrZWR5pLQ) - [Knowledge subscription email notification templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/subscription-email-templates.html?contentId=MCGlPW0~CU7x94cEhz_K8g) - [Analytics and Reporting Solutions for Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/analytics-and-reporting-solutions-for-knowlege-management.html?contentId=fai0wDkpT3qdhEksUKEE2A) - [Knowledge Management Platform Analytics Solutions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-content-pack.html?contentId=WRUDeNSHZTNGj6vsH1ZEEg) - [Knowledge Management dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/knowledge-management-dashboard.html?contentId=J3xdsp~z5ACxy9Ogk_RuzQ) - [Knowledge Management Overview dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/km-overview-dash.html?contentId=VovgWRhyosUh4V4KjP4Evg) - [Update the navigation path for the Knowledge Management Overview dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/km-overview-dash-path.html?contentId=B5gmzq3l56kGTd9hejxfpA) - [Pareto chart for Knowledge Demand Insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/pareto-report-demand-insights.html?contentId=lL1L2r6oMS0D7IgH4aH0JQ) - [Demand Insights for Cases dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/demand-insights-cases-dashboard.html?contentId=ZvGAnSmJKZHa~nOwHGEjqg) - [Demand Insights for Incidents dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/demand-insights-incidents-dashboard.html?contentId=P97JMfBuQo84ZwFmtT2m1g) - [Demand Insights for HR Cases dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-management/demand-insights-hrcases-dashboard.html?contentId=0JnWSsQjTwb8UV3MxdGUfg) - [Knowledge Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-center.html?contentId=8Zy~JiSKybf3fPrygjci4A) - [Exploring Knowledge Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/exploring-knowledge-center.html?contentId=lCOxhrSXHddKTRH_zQWn0A) - [Knowledge Center home page](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/kc-home-page.html?contentId=q77QXJovsXM~Jp0IGQgUAw) - [Knowledge Center article editor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-center-article-editor.html?contentId=xFpyn_7y_B5chtPjFBfLtg) - [Knowledge Center Article Optimization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/knowledge-center-article-optimization.html?contentId=4BfmXH_Tt5hyWzZkHVMiBA) - [Potential knowledge gaps](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/understanding-knowledge-gaps.html?contentId=HAnrwCfT_xSIJuayCXOAoA) - [Configuring Knowledge Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuring-knowledge-center.html?contentId=g3an7qoderX7AiEUNz58cA) - [Enable system properties for Knowledge Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/enable-system-properties-for-KC.html?contentId=6K78~VgOKK0SE7t9lTDOYw) - [Configure Article Optimization jobs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configuring-article-optimization-jobs.html?contentId=enFAwhrypoB4cr0AvcoIxw) - [Configure custom script based scans for Article Optimization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-custom-AO-scan.html?contentId=kn5aINkzjoYGRZZc_yZ5dw) - [Using Knowledge Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/using-knowledge-center.html?contentId=vIyKWgWchDXjcTFnAhb_cQ) - [Search knowledge article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/search-knowledge-article.html?contentId=WCV2gbKStdjFuBHWhgIJfg) - [Check Knowledge Center insights](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/check-gaps-duplicates-optimization.html?contentId=LiazeLCYAHfLnchn5mSYSA) - [Manage potential knowledge gaps](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/address-knowledge-gaps.html?contentId=V2XPMJO1S3ngTBjBi9tWLg) - [Identify and resolve duplicate articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/identify-duplicate-articles.html?contentId=ob~dCo4JpL8qrSdY8YtWZQ) - [Address items that requires attention](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/using-requires-attention.html?contentId=hbWnceIj2bMHFIoERfo78g) - [Generate and edit articles with the article editor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/kc-edit-knowledge-article.html?contentId=O~UVHIOjLuly9IAZ2pEYsA) - [View article optimization analysis](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/view-article-optimization.html?contentId=xHepUoeGV9YdO9Xtjm9u~g) - [Review and optimize articles with Article Optimization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/kc-review-and-optimize-articles.html?contentId=yTQo84vf88ImRuVBRKE9pQ) - [ServiceNow Otto in Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/now-assist-knowledge-management.html?contentId=bgAZx_~lrIjaRvW0MNI4Lw) - [Explore ServiceNow Otto in Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/exploring-now-assist-KM.html?contentId=UHv2~O_jOq_C_tF8bsAlzw) - [Configure ServiceNow Otto in Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/configuring-now-assist-km.html?contentId=hbI7IEySs7QmyoiIwKKf4Q) - [Configure the KB generation skill](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-configuring-km-skills.html?contentId=4TcHO9l~YBp8l~pxYnPosA) - [Configure skill for context menu](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-configuring-context-menu-skill.html?contentId=93XJHtwYsMEa7oR06vVeJg) - [Configure skill to identify duplicate articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-configuring-identify-duplicate-article-skill.html?contentId=640eXKDefSPbsaUAWOQ5tg) - [Configure custom prompts for knowledge article templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/Now-assist-configure-custom-prompts-for-templates.html?contentId=XhaNPcpknLlRwyC86JskDg) - [Guidelines for creating prompts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/guidelines-for-creating-prompts.html?contentId=Z_idAlbW8Z3~J2FMh7izVQ) - [Configure custom AI-based scans for Article Optimization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/configure-custom-ai-based-AO-scans.html?contentId=4sEtzjqO0nhmUkVaepVU~w) - [Configure Article Optimization skill and prompts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/configure-kc-AO-skill.html?contentId=Lt9RxbJpSIOK6TC7c5ty7g) - [Activate the Article Optimization skill](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/activate-kc-AO-skill.html?contentId=LjEZFju2eXlpkXETYh1d0A) - [Configure skills for potential gaps](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/configure-na-km.html?contentId=GxfaxHivhhDCRehWstr2Nw) - [Enable multilingual service in ServiceNow Otto](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/Now-assist-enable-multilingual-service.html?contentId=KZot0L9QaT~xq_keYRHwIA) - [Use ServiceNow Otto in Knowledge Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/using-now-assist-in-km.html?contentId=AoWNtHFF~Sz0K2ueUGmobg) - [Generate a knowledge article from the ServiceNow Otto panel](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-generate-article-NApanel.html?contentId=pClW305taaOoRkkAj5dvMQ) - [Generate knowledge article in classic environment with ServiceNow Otto](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-generate-article-coreui.html?contentId=WT5Cw6UXxpaoNmyVIvg8Dw) - [Generate article with multi-language](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-generate-article-using-multilanguage-support.html?contentId=HCfGcaUEC9BcuhOoqOzK4A) - [Edit article with context menu](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-generate-article-using-context-menu.html?contentId=I9md8OVvaArvo~meFGKVLw) - [Generate and edit articles using Now Assist in the Knowledge Center article editor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/km-article-editor.html?contentId=hSpSZP0krTXkyqF0lMz8yw) - [Identify and review articles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-identify-and-review-duplicate-articles.html?contentId=P6wcic11HHvhy_ZTD7CeQw) - [Response templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/response-templates-templated-snippets.html?contentId=BmVj8Ah6hddhuTLR6sTIiQ) - [Activate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/activate-templated-snippets.html?contentId=dIPjWCe5bKek6G9a_zYjrQ) - [Components installed with response templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/components-installed-with-response-templates.html?contentId=NgMtlQ7m~EvHZdNA7p5YOA) - [Create a response template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/create-modify-templated-snippet.html?contentId=1m3Z0pnciEgUdcJQmC9uMQ) - [Manage service capabilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/manage-services.html?contentId=hXXAyKpdT4LK7EyV9Gm4uQ) - [Self-service](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/self-service-landing.html?contentId=oVZpJthH6UAAhijupdjDPA) - [Exploring Self-service](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/r_EmployeeSelfService.html?contentId=TKWq_76SWCkhemHPpJmv2A) - [Service catalog requests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/p_ServiceCatalogRequests.html?contentId=mhDiCXoR6bXV5Ng1vd1w9g) - [Add new request items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/t_AddNewRequestItems.html?contentId=e4257O4BVSxS55VYgGp6Pw) - [Amazon EC2 instance request from the Service Catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/c_AmazonEC2InstanceRequest.html?contentId=O5BE9UrZBwoRjlj0gG3Ogg) - [Request an instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/t_RequestAnInstance.html?contentId=uSu8nLojxEp55cgg7RlJyg) - [Terminate an instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/t_TerminateAnInstance.html?contentId=lNk_511syDcHjtPeEp370A) - [Check-out redirect property](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/c_checkout-redirect-property.html?contentId=NycrSR6hWD_7wPPw9ikQhA) - [Delete request items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/t_DeleteRequestItems.html?contentId=oW0yr8SMFzRn1eO2VXy3RA) - [Place a request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/t_PlaceARequest.html?contentId=pLCFT5elTNEYmOjKRceroQ) - [Create incidents and change requests from a requested item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/create-incdnt-chngrqust-rqustditem.html?contentId=~sCRLZkpOuML8gKdET7yFA) - [View request status](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/t_ViewRequestStatus.html?contentId=q5ZUb1HFn2q6naOhFXVR2A) - [Service Delegation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/c_ServiceDelegation.html?contentId=J4PTKItHcEmUuskrCI7KBg) - [Add the Delegates related list to a user profile](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/add-delegates-related-list.html?contentId=UGXFtDFB5i5NBGD~S63Jkw) - [Delegate approvals and tasks to another user](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/self-service/t_DelegateApprovalsTasks.html?contentId=tfA7ckAyPM1Q3Rsgv2Rfvg) - [Service Administration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-administration-landing.html?contentId=IPg_KolxbLuNwrleEfTW9g) - [Exploring Service Administration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_ServiceAdministration.html?contentId=vkqLHCY0GHHUxwdguua9fQ) - [Assessments and Surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/assessments-surveys-landing-page.html?contentId=j7SjitzT6~gYHODOoUVpiA) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/assessments-and-surveys.html?contentId=Og52IclTXxNFj3ccdgcTrQ) - [Surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_SurveyManagementLandingPage.html?contentId=gEhzm5dG9OZTU8R_PMKoTw) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/using-surveys.html?contentId=P5iVcPX5TYivHYzuQwz6ag) - [Survey questionnaires](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyQuestionnairesForUsers.html?contentId=HT3xXYxMT2lELdYqH1U0Mg) - [Take a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_TakeASurvey.html?contentId=LDRR7PquZIPu7yEsi0clAw) - [Survey responses and results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyResults.html?contentId=gBdC_P_4Qu3BPmuN8k8lMA) - [View results for all surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewResultsForAllSurveys.html?contentId=8Vc1jSn7NNTOuwZZIVR5Ow) - [View the results for a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewResultsForASpecificSurvey.html?contentId=mpXfeca8XCPEHArpZpD5Jg) - [View a survey scorecard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewAScorecard.html?contentId=g9GHmU6KscQDI9eBl~8caA) - [Survey scorecard category results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_SurveyScorecardCategoryResults.html?contentId=YWgMdxivLIQATuCVPhaFyA) - [Survey scorecard question results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_SurveyScorecardQuestionResults.html?contentId=~ghC0TiiQ9bdLCUK6bTM0w) - [Survey scorecard average ratings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_SurveyScorecardAverageRatings.html?contentId=L~P57Rnm0pbtZLQgTd913A) - [Survey scorecard history](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_SurveyScorecardHistory.html?contentId=cAU5odVIYAS2RQwnjnOaBg) - [Export a survey scorecard as an image](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ExportAScorecardAsAnImage.html?contentId=JgM5LOuU6YJMEoMz5_vYWg) - [Export a quiz scorecard as an image](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ExportAQuizScorecard.html?contentId=41vS36DlZbt65r1WgloJMA) - [Request translations for surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/request-translations-for-surveys.html?contentId=G7FR~te5IVYCq0nKZwMEMA) - [Edit translations for surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/edit-translations-for-surveys.html?contentId=Y7lEzfmi81nIxF0DOcCFrg) - [Survey responses in a database view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/survey-result-database-view.html?contentId=YYU0cVfLY0rUDiMxlN8X6A) - [Survey administration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_SurveyAdminTasks.html?contentId=nBOzlkU1lSiOPSZK4iPU~w) - [View survey reports](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/view-survey-overview.html?contentId=2OmDqC5uosqWulM5SCHZMA) - [Survey designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyDesigner.html?contentId=WY52IOm8thIXay4NCBAjQQ) - [Survey designer elements](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyDesignerElements.html?contentId=6mGv8D8tsE1Yr8WeRvDGXQ) - [Configure a survey in the survey designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ConfigSurveyInSurveyDesgnr.html?contentId=7sEa08CV2oxr7zdo4Io3gQ) - [Survey categories](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyCategory.html?contentId=BD92tqMefByPjmEgVfpOjg) - [Create a category in the survey designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateCatInSurveyDesigr.html?contentId=vUt5nTxg9f1ReQH5a9lv3g) - [Create a survey category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateASurveyCategory.html?contentId=xxZk6qt8z~TYm7shOxeaMw) - [Create a question in the survey designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateQuestSurveyDesigr.html?contentId=N02_iXRLOj9FUB7fdo21ag) - [Survey question data types](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_SurveyQuestionDataTypes.html?contentId=4NTJAQFnHZPdc5plEQZ9aw) - [Create custom metric type](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/create-custom-templates-questions.html?contentId=qFfKmSMj0iT5Gk0d6vMbkg) - [Edit a survey in the survey designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_EditASurveyInTheSurveyDesigner.html?contentId=G0LSU_AK1TzNnKm~2CLL0Q) - [Configure category weights for a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ConfigCatWeightsForSurvey.html?contentId=JjCvCR_bUlVVDDfPHteH2A) - [View a survey instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewSurveyInstance.html?contentId=f74O6vWCRQ_vQq8yHrrLGg) - [Survey users and groups](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyUsersAndGroups.html?contentId=hBQIg7nWPRgN~f1OQ1zzeQ) - [Create a survey user group](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreatingSurveyUserGroups.html?contentId=Q2AWnOswQ5umx51Ghlm7Jw) - [Select survey recipients in the Survey Designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_SelRecipsForASurveyInDesigner.html?contentId=cY0cyPFVr~s8HT8fWYUDKA) - [Designate a survey user](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_SurveyDefinitionForm.html?contentId=3zd8_FNc~3St6jZF_Y_QIg) - [Add or remove multiple users at a time](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_SurveyCategoryForm.html?contentId=Dic6aQWXnZgcpgTriN_p7Q) - [Allow recipients to retake a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_AllowRecipientsToRetakeASurvey.html?contentId=kIKdXfVfYxoNR4x_d2eoFA) - [Copy a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/copy-survey.html?contentId=d1X4pB7GpXUUh5D0jxLHLw) - [Publish a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_PublishASurvey.html?contentId=xhqCWkW5rXmCost37BfzYA) - [Publish a survey in the Survey Designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_PublishASurveyInSurveyDesigner.html?contentId=lsOfJHkfv8YujIAGE1QQhg) - [Customize the appearance of a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CustomizingAppearance.html?contentId=pU1PwtyGgeU5BvVQ65aCew) - [Survey definitions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyDefinitions.html?contentId=Gocaj~zZSRpJ77mwFFuX2A) - [Modify a survey definition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ModifySurveyDefinitions.html?contentId=c4HNCKDEip4Cp5kOVHjyRA) - [Schedule periods](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SchedulePeriods.html?contentId=O9HhUrcxN6sj12nQklXQJw) - [Create a survey designer template question](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateASurveyDesignerTemplateQ.html?contentId=Qgog_j6W324ggPLiygFvkw) - [Survey questions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyQuestion.html?contentId=~eRmt7CJnI0vNDUvVrST7A) - [Create or modify survey questions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateOrModifySurveyQuestions.html?contentId=ohPRafRJ5Um2V3U48QLJcg) - [Survey question data types](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_SurveyQuestionDataTypes_2.html?contentId=GRLzI~K32u219Y17K5Ejow) - [Survey question template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyQuestionTemplate.html?contentId=5hjoJ5odYVvBXYERqAzSdA) - [Create a survey question template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateASurveyQuestionTemplate.html?contentId=jmk7MMqn8hpuXxwmC9CQsQ) - [Update min and max values to match templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_UpdateQMinAndMaxToMatchTemplates.html?contentId=ds~s~xyiuPEF5L6WLKKnPQ) - [Add a metric category and metric in the question bank for surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/add-questionbank-for-survey.html?contentId=qTpmmF9YUUhOaF9ysnRCqA) - [Configure metric categories or metrics for a survey using the question bank](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-questionbank-survey.html?contentId=sUVjEpzLOEIzDamTM20ErA) - [Create or modify answer options](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateOrModifyAnswerOptions.html?contentId=lFy6c6Qp9xHpILxpxfYkgA) - [Change the order of survey questions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ChangeTheOrderOfSurveyQuestions.html?contentId=hd0TJ~IqJUe5E9Ov8BWUvg) - [Survey trigger conditions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_TriggerConditions.html?contentId=ArHACC8SI7Huu~cdCu8lbQ) - [Configure a trigger condition for a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateATriggerCondition.html?contentId=cDh1sLD7aYXFkygW5Y4enQ) - [Trigger condition example](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_TriggerConditionExample.html?contentId=_K1dBL1~oaa2xPm7yqtGvQ) - [Survey distribution](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyDistribution.html?contentId=aleq35DKGiW41GNJV9wNVA) - [Email notifications for surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/email-notification-for-surveys.html?contentId=f6mqWXQQdvziVTxGGi2VpA) - [Send survey invitations to users](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_SendSurveyInvitationsToUsers.html?contentId=dR3mbRBihqGEa0W3OInK~w) - [Define a recipients list for surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/define-recipient-list.html?contentId=SRkMAlD7tJUeq3FMIwwoyA) - [Add a recipients list to a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/add-recipient-list-survey.html?contentId=OM_u3iecVTj4c1sxVDuB_A) - [Embed a survey within the Outlook email client](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/embed-survey-in-outlook-email.html?contentId=XITJx4cY7ppznkhjYDSjng) - [Enable localization for a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/enable-localization-survey.html?contentId=XXkT3KsT0w8hWj5mLNPQ4A) - [Survey URLs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyURLs.html?contentId=P_xEfAO3pd_dcmo707y17A) - [Distribute a general survey URL](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ObtainAGeneralSurveyURL.html?contentId=pQlD~nBMTCvYAa6Kikv5Zg) - [Deactivate auto-notification for surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_DeactivateAutoNotifyForSurveys.html?contentId=kcJD~rE_wLZnULMxDGmi1A) - [Obtain a survey instance URL](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ObtainASurveyInstanceURL.html?contentId=xzUUCpvPwt2Kge~W6t6NKQ) - [Test a survey URL](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_TestTheSurveyURL.html?contentId=DPCTQdi4FnHOZan9gICh_A) - [Create a survey module](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreatingASurveyModule.html?contentId=DXUzij5JmIwSgAyN38SAlQ) - [Share surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyInportAndExport.html?contentId=aNK7~ta25QIGuUU3QleXYw) - [Export a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ExportASurvey.html?contentId=8gnfU36D5Cb5Cg2trFGNTA) - [Import a survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ImportASurvey.html?contentId=fKuv0bImna5GVmJhvsjmQA) - [Use update sets for surveys and assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_UseUpdateSetsForSurveyAssess.html?contentId=HoDKK~LuAQozeohgqb1LQg) - [Configure a survey in the Connect chat support](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/take-survey-connect-chat.html?contentId=KL9ht6xno8~FdXbqmo_u8Q) - [Outlook Actionable Messages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/outlook-actionable-messages.html?contentId=J2hwUjXbufqQbRZQhItevA) - [Install Outlook Actionable Messages plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/install-outlook-actionable-messages-plugin.html?contentId=z2zM89vgRAwC5G~no_x5lw) - [Customize fields for the approval message](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/customize-approval-message.html?contentId=P8LK37lQB0dLW6b5wqPZsg) - [Customize fields in the approval message for request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/customize-fields-request.html?contentId=m6oFcuInAoee_aL6iYB5Xw) - [Customize fields in the approval message for change request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/customize-fields-change.html?contentId=8JC6Zc4nvoEWn9y3zvUSJg) - [Enable Advanced view for Outlook Actionable Message definition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/enable-advanced-view-oam.html?contentId=XTLrMHgrrW6Mib1QGY1gOg) - [Sentiment analysis for surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sentiment-analysis.html?contentId=CgmB4~ZB~UNgCSWC41JG~w) - [Configure a sentiment connector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-sentiment-connector.html?contentId=IjI7IFNQIR3ZoZpwfiJhrA) - [Sentiment analysis property](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sentiment-analysis-properties.html?contentId=57jd9Sm458piS0S9gjArKw) - [Sentiment analysis results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/sentiment-analysis-results.html?contentId=c5h0~MQoQeUdQhWELl_SNA) - [Surveys in Service Portal and the Now Mobile app](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_SurveyServicePortal.html?contentId=GfL01PIYJpCq7~dkuDr7rQ) - [Surveys in ITSM Virtual Agent](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/survey-virtual-agent.html?contentId=aqE4F2La~V744L0cXpfD~g) - [Legacy survey migration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_MigrateSurveys.html?contentId=knJI38ZSskM1enA3CzjuNg) - [Migrate a legacy survey](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_MigrateALegacySurvey.html?contentId=9RACaiTrd7H5OWlYclD31A) - [Survey question migration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_SurveyQuestionMigration.html?contentId=5C3iGr5aYjWhsQ3YKzcmng) - [Migrated components](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_MigratedComponents.html?contentId=hlQApA_5E2xSOeTfjFKv8Q) - [Migrated question review](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_ReviewMigratedQuestions.html?contentId=GAnXnFekfQtcFjs~CxB_rw) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/survey-reference.html?contentId=I69wHI7lyblQr3j4ThTXEA) - [Survey roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_SurveyManagementRoles.html?contentId=gWzenkvS2hanrEye2XgRZw) - [Key survey terms](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_survey-key-terms.html?contentId=Iq73S9oruedPgBFL_9NjIQ) - [Survey Overview dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/survey-overview-module.html?contentId=M3v5YckehVLj7pl_oCknbQ) - [Metric Result form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_MetricResultFieldNames.html?contentId=GmzCHjjtI9WPHovuCGQm6w) - [Normalized value for an assessment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/example-normalized-value-calc.html?contentId=~rwr6nayzHFDZDN4UFWCSg) - [Domain separation in Surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/domain-separation-surveys.html?contentId=2riHEF39PPQH4hKe_2CU5Q) - [Survey Designer Configuration form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/survey-design-config-form.html?contentId=KM_7BIdL63mAlJ22E90OWw) - [Properties form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/properties-form-survey-designer.html?contentId=tAzaNfkD8kyrAxIj38VWUg) - [Custom Metric form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/custom-metric-form-fields.html?contentId=usZ_w1~mQ2T6f5FrnTbagg) - [Survey Instance form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/survey-instance-form.html?contentId=ZJJA2eYYwpNhx5XWFvvU_w) - [Survey Question form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/survey-question-form.html?contentId=JTt1~dfGha15NxrvbZLltA) - [Trigger Condition form for surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/trigger-condition-form.html?contentId=SCDXKXjuiOBWpZ8ZygZzUw) - [Recipients List form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/recipients-list-form.html?contentId=mbgN_e5fX_6~HTf9Qe6LPw) - [Assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_Assessments.html?contentId=wwIwI__Ylq9YzrjFr~QIzQ) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/using-assessments.html?contentId=JSUHjjKoi_Gk2ebLATkxOQ) - [Assessment administrator tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_AssessmentProcess.html?contentId=8eBiJedCUOPS73OShIH4nw) - [Configure an assessment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-assessment.html?contentId=NbcKobH02YwoXyj7f9kMoQ) - [Assessment generation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_AssessmentGeneration.html?contentId=D_0RFQSAt9Nam8ETLIrp_g) - [Assessment groups](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_AssessmentGroups.html?contentId=BEtmah2R6u36J_M11jJ1Zg) - [View an assessment metric category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAnAssessmentCategory.html?contentId=WTd0JXuBmday0CuaDbsDqg) - [Assessment metric categories](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_AssessmentMetricCategories.html?contentId=2hmKqRQmSYkZTa6sps79Lg) - [Create a category for assessable records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateACategoryAR.html?contentId=wiDEA5LKUp_GziHtzaAGsg) - [Assessable record associations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_ManageAssessablRecordAssociation.html?contentId=QZByw_7l1So9M_G1icYdDA) - [Manage an assessable record automatically](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ManageAnAssessbleRecAuto.html?contentId=kRNnLxGZd0vqk4CwzgTCCw) - [Manage an assessable record manually](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ManageAnAssessableRecordManually.html?contentId=oWccEOBrUDBGN4HdbdSEiA) - [Delete a category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_DeleteACategory.html?contentId=NSyeIMAVtVWvYXzwrJeu9Q) - [Assessment metrics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_AssessmentMetrics.html?contentId=85yzNDl~NLf1TIx1G7FLPA) - [Create an assessment metric for a category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAMetric.html?contentId=70BAI8kXLmIqruBGnx8J1w) - [Create an assessment metric definition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAMetricDefinition.html?contentId=_6zEEtPdBbxLN8ONaDsZzA) - [Change the order of an answer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ChangeTheOrderOfAnAnswer.html?contentId=O1FSV4eCV3_VcnvR2rCP9w) - [Metric types and assessable records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_MetricTypesAndAssessableRecords.html?contentId=F8s0B3_ZqsCUHI7ZAlfiqQ) - [Create metric types and generate assessable records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreatMetricTypesAndGenAssessRecs.html?contentId=ltjNfj~mKrAOjQY8RjTeGg) - [Delete a metric type](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_DeleteAMetricType.html?contentId=yltC5xw3mH2bgZxG6Psetg) - [Export an assessment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ExportAssessment.html?contentId=sdnpSI8YgKGXPpENxNhc1Q) - [Import an assessment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ImportAssessment.html?contentId=yEe6IEqkSzFYzU3c2qmUog) - [Use update sets for surveys and assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_UseUpdateSetsForSurveyAssess_2.html?contentId=08M_kZsvj2r1fTkWfXuFcg) - [Create an assessment signature](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAnAssessmentSignature.html?contentId=vJe28O05V~WSpGpiRBOiMg) - [Assessable records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_assessable-records.html?contentId=83C~GvI~k_Ad7gQ~JlYqaw) - [View an assessable record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewAnAssessableRecord.html?contentId=ZUTymllva~FiIDHI~RGtFg) - [Enforce a condition to delete an assessable record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_EnforceACondition.html?contentId=D6RUgYv6dHXzYSdyliBvgQ) - [Delete an assessable record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_DeleteAssessableRecord.html?contentId=u4WtcDoK03dRPg56AuhQ4Q) - [Add a metric category and metric in the question bank for assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/add-questionbank-assessment.html?contentId=iENfoTTx791mbhNNUhpQzQ) - [Configure metric categories or metrics for an assessment using the question bank](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-questionbank-assessment.html?contentId=gW4wZera6j9LC_qg8K54iA) - [Copy an assessment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/copy-assessment.html?contentId=yqRlpqkpb_9y4SwLWqI22A) - [Create a metric template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAMetricTemplate.html?contentId=25tC88DAMOOZvPA5IUEquw) - [Metric templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_MetricTemplates.html?contentId=NPkz8_KoESbMRFpGO4Edfw) - [Update a metric minimum and maximum value to match a template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_UpdAMetrMinMaxValToMatchATmplate.html?contentId=XpYHQoDG5T0tya4NLcdYZg) - [Category users and stakeholders](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_CategoryUsersAndStakeholders.html?contentId=0sqCIBePga73_34VUoxIAA) - [Create a category user](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateACategoryUser.html?contentId=sFw~CvO9hIJsYqbVyKFbHA) - [Create stakeholders automatically](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAStakeholderAutomatically.html?contentId=ANogbzoxRAZDKIIDdTA~dQ) - [Associate multiple category users to multiple assessable records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_AssocMultCatUsrsToMultAssessRecs.html?contentId=pT1roW2TLqiS08heIZAvKQ) - [Delete a stakeholder for multiple assessable records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_DelAStakeholderForMultAssessRecs.html?contentId=XZsA~Ihdhf4qRz~a_0682g) - [Associate one category user to one assessable record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_AssocOneCatUsrToOneAssessRec.html?contentId=YI9ILVwPa3esZ2JrG_elnA) - [Associate multiple category users to one assessable record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_AssocMultCatUsrsToOneAssessRec.html?contentId=IUlrJyn1hJhwG2YsKFR2DA) - [Delete a stakeholder for one assessable record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_DelAStakeholderForOneAssessRec.html?contentId=0Dy0heLs6Lb097Uv7dssgw) - [On-demand assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_OnDemandAssessments.html?contentId=PnFe~V0WKDxaNJxnWxGWAA) - [Generate an on-demand assessment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_OnDemandAssessment.html?contentId=cAmJiRelLcWJ4_Tjd8sdCg) - [Generate an on-demand assessment for one assessable record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_GenOnDemandAssessOneAssessRec.html?contentId=FzAQEry~oDiSxSw5_2rA8w) - [Generate an on-demand assessment for multiple assessable records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_GenOnDemandAssessMultAssessRec.html?contentId=PQzlFbx~cy15uGzB_9ahRg) - [Generate an assessment with the on-demand API](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_GenAssessmentOnDemandAPI.html?contentId=ZV2TxFKX1pwM63dSELc3ow) - [Scheduled assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_ScheduledAssessments.html?contentId=UAPUMndNrd2Kz2E7xCHcNw) - [Schedule an assessment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ScheduledAssessment.html?contentId=dU2MtdrIeleH7x1qYjrZfA) - [Schedule types](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_ScheduleTypes.html?contentId=Kqd6mOOfN2J9m3Bxu0pzLg) - [Set an assessment generation schedule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_SetAssesstGenerationSchedule.html?contentId=GTB1PD3mgapnLV45mP0Rvg) - [Publish a metric type](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_PublishAMetricType.html?contentId=ZKFpMZKCFYi9vZnLKs3q4w) - [Generate a scheduled assessment manually](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_GenSchedAssessmentManually.html?contentId=9cihlypTyL8cMwhTacUyZA) - [Generate a vendor type assessment manually](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_GenAVendorTypeAssmtManually.html?contentId=11hwM2UUsc7GSISbMokFmw) - [Clean up assessment data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CleanUpAssessmentData.html?contentId=nlpJbQuZLcAQtL1Jn0LCUA) - [Assessment instances](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_AssessmentInstances.html?contentId=jXRrPYvroMQmD6PHNcuNkQ) - [View an assessment instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewAnAssessmentInstance.html?contentId=nmerSYI2p~o2tSSD02vTMA) - [Configure trigger conditions for an assessment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateTriggerAssessment.html?contentId=lNyxdaBcvfmoQAHfYXXVMA) - [Assessment trigger conditions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_AssessmentTriggerConditions.html?contentId=JgyWFIwwbNFfzUCV4hIVrA) - [Enable manager notifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_EnablingManagerNotifications.html?contentId=HGVNZ7x2bMRw2a8VK81aog) - [Assessment notifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_AssessmentNotifications.html?contentId=7yMZeQaDSEt_J0M24ajfaA) - [Assessment notification workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_AssessmentNotificationWorkflow.html?contentId=F6OsEJ_SodXc2HVbF0~ENg) - [View a metric result](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewAMetricResult.html?contentId=AWhKUBGmse2PcHNz~eRR4w) - [Assessment results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_AssessmentResults.html?contentId=ZoY0Uu26IEJzR~zfhIdqkQ) - [Assessment Overview dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_AssessmentsOverviewModule.html?contentId=rpx_sRIQgjqZEJg1Ge8Iug) - [View assessment reports](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/view-assessment-report.html?contentId=0tBjvE1IhGzP2ou70HaG6A) - [Assessment results calculation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_AssessmentResultsCalculation.html?contentId=d0kd1vRDmW1Op_9Y0Gc_rg) - [View a bubble chart for assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_view-bubble-chart-assessments.html?contentId=AjAQpXs1FjuikRm1A0a1zg) - [Bubble charts for assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_bubble-chart-assessments.html?contentId=6hx5pPefmLdM~6U~JLxYDQ) - [Create a bubble chart](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_CreateBubbleCharts.html?contentId=1vEa8wfbzHEs4T0OcLYTeA) - [Bubble chart components](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_BubbleChartComponents.html?contentId=3HcABeIF7YwmY9CmopbcFA) - [Assessable record score summaries](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_AssessableRecordScoreSummaries.html?contentId=oe4qAsqu6Lkd9VAngyUHuw) - [View an assessment scorecard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewAnAssessmentScorecard.html?contentId=B~vuDjfnpZpcxpPz915C8g) - [Create a link to a scorecard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateALinkToAScorecard.html?contentId=lCVO3fSnPeNFnSkqeklT5Q) - [Assessment scorecard averages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_Averages.html?contentId=MzPTU4ZvkVWt3fXAXy0vHQ) - [Assessment scorecard categories](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_Categories.html?contentId=4ir_BTEZbRNrRZFIjqpRQw) - [Assessment scorecard category metrics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_CategoryMetrics.html?contentId=_sG13VlsaQJJkI3KgBWI2g) - [Assessment scorecard head-to-head compare view](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_HeadToHeadCompare.html?contentId=Sc6SrozmpxjrHOPc~bEe3w) - [Assessment scorecard history](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_History.html?contentId=~s3ZX0d0Eq0y80WjA7Gf3A) - [Live feed view of assessable records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_LiveFeed.html?contentId=1c_6fXJfXDRPnFLIWDQzTA) - [Assessment scorecard ratings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_Ratings.html?contentId=NH_ZSFfNinxSy7RKy4kbDw) - [Create a decision matrix](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateADecisionMatrix.html?contentId=tStqQA6cQ9O4WGGVtia7cw) - [Decision matrixes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_AdministerDecisionMatrixes.html?contentId=jFKGWff4LoYEwU5Cq9H_9Q) - [Take an assessment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_TakeAnAssessment.html?contentId=14OXxYxHGKi4pl_gUWxyGA) - [Assessments in Service Portal and the Now Mobile app](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/assessment-service-portal-and-now-mobile-app.html?contentId=U68mD1MG7CO~3O1tGGm26Q) - [Assessment questionnaires](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_AssessmentQuestionnaires.html?contentId=6XlzQNlyVXFbnDdWsdXT4Q) - [Metric types and assessable records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_MetricTypesAndAssessableRecords_2.html?contentId=8iQVPZUCD6RVH9AsXY7XJA) - [Delete an assessable record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_DeleteAssessableRecord_2.html?contentId=kF9R_tYgdw0sNqMMIthULw) - [View an assessable record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewAnAssessableRecord_2.html?contentId=9IpwdIyp~NIqIQWfwUb~GA) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/assessment-reference.html?contentId=WPlDAvHItlMCaaACJUkvtw) - [Data types for assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_DataTypes.html?contentId=0iRc3g53BFolghsTPuhfPQ) - [Assessment Metric form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/assessment-metric-form.html?contentId=ChlCW1Qns~GJIKS4Sd6iDA) - [Metric Category form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/metric-category-form.html?contentId=1S_Vi2LXg~jvy3bsLVjBWg) - [Assessment Metric form for a category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/assessment-metric-category-form.html?contentId=yA4cLLqgzhudZ7BYs6oMGw) - [Trigger Condition form for assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/trigger-condition-form-for-assessment.html?contentId=Mqnqel~BnX~mLcuHfXUxWg) - [Domain separation and Assessments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/domain-separation-assessments.html?contentId=oinKvliegoTP4OGnyTEQ3g) - [Installed with Assessments and Surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_InstalledWithAssessments.html?contentId=sP9Oj_e75HaVH_TslbnDUg) - [Quick start tests for Assessments and Surveys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/quick-start-tests-survey.html?contentId=d70TBydbOGKC_nyeKDki_A) - [Quizzes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_Quizzes.html?contentId=v6YDCzTz286yDE3~rZ6VIA) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/using-quizzes.html?contentId=nak4TInjcAJD8sD7uG4A0w) - [Set up and administer quizzes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_QuizProcess.html?contentId=IaJtbP8eD83MdlXsLPVMQA) - [Data types for quizzes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_AvailableDataTypes.html?contentId=I9MfwjWn8CZ5S1Rn1z8taQ) - [Activate the quiz designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ActivateQuizDesigner.html?contentId=0CZU4ihiqJFOzZj4nFSLmA) - [View quiz reports](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_QuizOverviewModule.html?contentId=KjXVTvah8K_Zdb2RMxDXCg) - [Quiz designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_QuizDesigner.html?contentId=lAmRAFAVyRKDV_EeLxvtCQ) - [Create a quiz](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateaQuiz.html?contentId=SyoEUhZfOGzrY9JVhDPgcQ) - [Create quiz categories](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAQuizCategory.html?contentId=JX15EB9pD1cDFoWnKcmeEA) - [Create quiz questions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAQuizQuestion.html?contentId=lRLYr9a7hkgdHoOzk02yVA) - [Configure a template question](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ConfigureATemplateQuestion.html?contentId=ZCfmA9fZyvgl1bzpQgirgg) - [Configure a scored question](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ConfigureAScoredQuestion.html?contentId=EcQikWkwN2RITs~HnmX9SA) - [Configure a quiz](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ConfigureaQuiz.html?contentId=JyDSEO0kOI14gmIIhlXPYw) - [Select a quiz recipient](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_SelectAQuizRecipient.html?contentId=blMZS_9OUu_bAjqOhuU28w) - [Publish a quiz](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_PublishaQuiz.html?contentId=hVY0gpBlCMQ3dmGuwCFYgw) - [Copy a quiz](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/copy-quiz.html?contentId=7ts5cgqa4YvZLoZ4HkWofg) - [Edit a quiz](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_EditaQuiz.html?contentId=88fhwpBmGdUDr15cpV9ROg) - [Configure a scored question](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ConfigureAScoredQuestion_2.html?contentId=VW_ZSXk4PyDEUV1CooFITw) - [Configure a template question](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ConfigureATemplateQuestion_2.html?contentId=N2acYGKNytM7Gn5Y~6bokA) - [Enable a quiz retake](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_EnableAQuizRetake.html?contentId=79bwU3n_23c7_YqyJ~qiPA) - [View a quiz result](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewAQuizResult.html?contentId=Kxgv~c_1TloSzUe8I_fLNQ) - [View a quiz designer scorecard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewAQuizDesignerScorecard.html?contentId=C60SrMU8LpZLjwLZosrhow) - [View a quiz scorecard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewAQuizScorecard.html?contentId=5PNLdtX1hFRkvLU5my0lpQ) - [View an assessment category result](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewACategoryResult.html?contentId=7Psa3WJzFCLpZ9FNcRr0_g) - [Quiz scorecards](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_QuizScorecards.html?contentId=p5d0D_gHHqCkmxCnp1_tQQ) - [Category results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_CategoryResults.html?contentId=0E9xJcFwtXZ5Dti8bC2AcQ) - [Question results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_QuestionResults.html?contentId=qt~WTZgj2v7PtE9O75nZkA) - [Average ratings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_AverageRatings.html?contentId=RFZEe1jh2hrrdttbaDstpw) - [Scorecard history](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_ScorecardHistory.html?contentId=CVb6A_hr4WK35Ri_~1cXQA) - [Modify the weight of a category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ViewAQuizCategoryResult.html?contentId=cb5bWAkLVpWinv75jFdlyQ) - [Take a quiz](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CompleteaQuiz.html?contentId=r1kCQmeJR27vPx5mcp0Xlw) - [View a quiz instance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/view-quiz-instance.html?contentId=oLL7d3KCrJu7gQg55ar6Rg) - [Add a metric category and metric in the question bank for quizzes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/add-questionbank-quiz.html?contentId=y_atFioUQs5QIGraKu91lQ) - [Configure metric categories or metrics for a quiz using the question bank](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-questionbank-quiz.html?contentId=~2RlHH3fm2q5qHuF6bp2NA) - [Create quizzes with forms](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_CreateQuizzesWithForms.html?contentId=I7P5ULs6Jg_Z04EsgaQGiQ) - [Set up a category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_SetUpACategory.html?contentId=sVYH_RO_AX2ThbxNjkm~2g) - [Select a user for a category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_SelectAUserForACategory.html?contentId=rBARcCbMSTShk7yfl4cfKg) - [Create questions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAQuestion.html?contentId=ZSrcBVzWJNgYEFLwHxCupA) - [Create answers for questions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAnAnswerForAQuestion.html?contentId=OZ90ulcvsA9d8MctdrXypg) - [Distribute a quiz](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_DistributeAQuiz.html?contentId=PchCsqTXgWrzq3boAJ_gNg) - [Modify a published quiz](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ModifyAPublishedQuiz.html?contentId=o9959lV1m2G6SpBLpGttqA) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/quizzes-reference.html?contentId=mlEI4gwfmcaKCQqc8ULr1g) - [Quiz scorecards](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_QuizScorecards_2.html?contentId=E5ZrsjvuVF04CMdLNWw0Ug) - [Category results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_CategoryResults_2.html?contentId=exrN3YrNTs77S43fMJKrpA) - [Question results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_QuestionResults_2.html?contentId=HD_kFDvXkdcFbHfw7lEeOw) - [Average ratings](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_AverageRatings_2.html?contentId=XZg6npWGtuYbxCwkEl6_EA) - [Question Properties form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/question-property-form.html?contentId=7GKrCAYWDq8EXro9_tzFow) - [Quiz reports](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_QuizReports.html?contentId=F0HKjXyf8398dN5WO~476w) - [Classic approvals](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/r_Approvals.html?contentId=xyQKFHMu9zhGkTcgFtCWZg) - [Approval engines](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_ApprovalEngines.html?contentId=FHl8MQpML15ww2Nx8Nymsw) - [Set up an approval engine](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/t_SetupAnApprovalEngine.html?contentId=qJg9bBH0mrE2WTK0RXfeJw) - [Approval rules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_ApprovalRules.html?contentId=WAPcl85vzVdrvWPgHRxH6A) - [Set automatic approval rules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/r_SetAutomaticApprovalRules.html?contentId=x86iBleyC6QQKQAZSxLHPQ) - [Gating approvals](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_GatingApprovals.html?contentId=EZlUufKzgCGZXLn8rP7g0g) - [Set up a gating approval via an approval rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/t_SetUpAGatingApprViaApprovalRule.html?contentId=iijUBbNTA_iUD35YLjyFAw) - [Set up a gating approval based on the item being ordered](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_SetUpGatingApprBasedOnOrdItem.html?contentId=LHai9ygY~N_IdlejrULAjg) - [Process approvals](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_ProcessApprovals.html?contentId=EQ1tsvDDLt0kdPnuWolwkQ) - [Approve with a process guide](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/t_ProcessGuideApprovals.html?contentId=IFeufbV5mufgGJGuiW7oEQ) - [Schematic of a hypothetical approval process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_SchematicOfAHypoApprovalProc.html?contentId=FvVgR2~5McMbie06Snexzg) - [Approval summarizer formatter](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/r_ApprovalSummarizerFormatter.html?contentId=yRcG~2JtN2OyPKKmBNBXww) - [Summarizers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_Summarizers.html?contentId=~___8i6s46py6340t1NQgw) - [Change an approval summarizer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/t_ChangeASummarizer.html?contentId=DikYX3c8aY5DqX7smv8d_w) - [Create a new custom approval summarizer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/t_CreateANewCustomSummarizer.html?contentId=BrqwbKvP2Ps5JNXQhum30g) - [Approval with e-signature](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/approval-with-e-signature.html?contentId=MYAi8pgmU485sMcNgsRuEw) - [Activate Approval with e-Signature plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/activate-approval-esignature.html?contentId=6ukEaR7Gm_6KLqMVWIGlOQ) - [De-activate e-signatures](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/r_DeactivateESignatures.html?contentId=YwQu5VvPWoBo61I79O4lSg) - [Select an approval table](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/t_SelectAnApprovalTable.html?contentId=vX_u0gCu7WYPSaKyyygdJg) - [Set up an approval from a local database](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/t_SetUpAnApprovalFromALocalDb.html?contentId=Ezchn0SojL0P36Bnm1gCTQ) - [Use Multi-Provider SSO to set up an SSO approval for a SAML 2.0 authentication](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/sso-esignature-approval-SAML.html?contentId=KK8yTaxdD4V4JZVBMg7LWg) - [Installed with approval with e-signature](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/r_InstalledWApprWithEsignature.html?contentId=0AJ~Cu6TcTPG0Ti5dViriQ) - [Approval status](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_ApprovalStatus.html?contentId=yjJ7FuC3e9a6CfV1CQQspw) - [Generate an approval using approval rules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_GenAnApprovalUsingApprRules.html?contentId=p~JTaWQejQdztPYc4Tb1lw) - [Generate approvals using the approvers related list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_GenApprovalsUsingApprsRelList.html?contentId=feoY~8fYoRztF3FCVv0SAQ) - [Generate approvals using Workflow flows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_GeneApprovalsUsingWorkflows.html?contentId=uoCHDcoZqG2m2qLgBYBiRg) - [Multiple approvers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_MultipleApprovers.html?contentId=EuneCtuoCZDyFVoliRUdCg) - [Receive notifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_ReceiveNotifications.html?contentId=8KI_2Y2D56CaTgpQQTmVeA) - [Embed an approval request within the Outlook email client](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/embed-approval-in-outlook.html?contentId=fkXJ~lq1Y0APFssLijNH9w) - [Dynamic approval forms](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/c_DynamicApprovalForms.html?contentId=k5bznlDZ~dHYfpKQkBjBeA) - [Scripts and engines execution order](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/approvals/execution-order-scripts-engines.html?contentId=UztF7M0zjXnY9ev~Xav9zA) - [State flows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_StateFlows.html?contentId=dPLigKFYccuR5xopWl3Svw) - [Installed with state flows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_InstalledWithStateFlows.html?contentId=Mq8BE5vsHBgO1DgiUG7QwQ) - [Use state flows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_UseStateFlows.html?contentId=Wf9MieYlG1M9HijchunINQ) - [Create a state flow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_CreateAStateFlow.html?contentId=CKP92XPyPgUGxgFeNDv8Fw) - [State flow cleanup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_StateFlowCleanup.html?contentId=6e4zR_1C0lJkl4sTHCqilQ) - [Work notes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_WorkNotes.html?contentId=M87bk_VIl6k~~i8iFb5bCw) - [Domain separation and State Flows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/domain-separation-state-flows.html?contentId=MucGGfPfl5dD_rn3qGTDPw) - [Geolocation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/c_Geolocation.html?contentId=2sDKKWZv9Uh_gp4PkCZH~Q) - [Activate geolocation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/t_ActivateGeolocation.html?contentId=bBWtrSHzTyEbeSX6UygAxw) - [Installed with geolocation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_InstalledWithGeolocation.html?contentId=0UGThfugPHxlzgnlRVj25w) - [Geolocation Google key](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_GeolocationGoogleKey.html?contentId=5qRFTcUt08XcBOI~x8UlZA) - [Geolocation history](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_GeolocationHistory.html?contentId=cAOwoawHWh6g~EB3JmqIJQ) - [Location tracking](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/r_LocationTracking.html?contentId=WWs3AJgP2YwUSdGggb1zkQ) - [Service Catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/service-catalog.html?contentId=UOSso0AuVhNxVrMvDqgfmA) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/exploring-service-catalog.html?contentId=LPHWK27hDwkAH_NRVmRdOQ) - [Explore Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-builder-overview.html?contentId=8DR76tJRnR8M8Kew6TL6XQ) - [Types of catalog items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/r_ExtendedCatalogItemFunctions.html?contentId=W2bWCncXEvSLOSBJK2tmjQ) - [Record Producer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_RecordProducer.html?contentId=2DQzL6b7MmXDHG39LN9TNQ) - [Create a record producer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_DefRecProdInSCat.html?contentId=ZkAQNLuNbGS2NCMNlNG2Bw) - [Create record producers from tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreatingRecordProducersFromTables.html?contentId=z8AH03KjqxItFceBtwiciQ) - [Populate record producer data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_PopulatingRecordData.html?contentId=gW~wOe_51mXVTnxLZkGVEA) - [Order guides](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ServiceCatalogOrderGuides.html?contentId=4GvBX8TlBMGNxYei26ECPw) - [Create an order guide](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreateAnOrderGuide.html?contentId=TVk2a_IXGjtvA4MzXhNKBQ) - [Configure a sequence](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/generate-order-guide-sequence.html?contentId=dTRfA58ybf9Y_e7STV_xxw) - [Request an order guide](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_OrderProcess.html?contentId=K9f7JI8w4WapqU2BpG6xWg) - [Create order guide rule to add catalog item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreateARule.html?contentId=eIlDax0FFmEdSAXvhMLV3g) - [Create an order guide variable](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_CreateVariables.html?contentId=iBogBSdxJp7G8F242EGz4Q) - [Create an item variable assignment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreateAnItemVarAssignment.html?contentId=AThnFLH~0~d7hsma8fJMYA) - [Cascade an order guide variable](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_CascadeTheOrderGuideVariables.html?contentId=KyG8TCf~sHP7JGF1YXl9MA) - [Avoid enforcement](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_AvoidEnforceOfMandFieldWinTab.html?contentId=kQHlJqHBI~ulq~EjUolC1w) - [Run order guides automatically](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_RunOrderGuidesAutomatically.html?contentId=hA3EGrCjWy1DPPY074eDBQ) - [Define a content item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_AddingContentItemServiceCatalog.html?contentId=ODrJz47_ZJec7BS0VM_hcQ) - [Configure a default width](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configure-variable-width.html?contentId=t5F3RTsAjzH~G~3S9d85dQ) - [Define a regular expression](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/define-regex-vrble.html?contentId=VHEM8EjQXwn7KmKJS1hnsQ) - [Pass variables between tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_PassingVariablesBetweenTasks.html?contentId=udWqotPNxsdlhXGXGhPoow) - [Create or edit catalog item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_DefineACatalogItem.html?contentId=LogPenR4NRDK2HPOxN~Bfw) - [Add a catalog item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_AssignItemToAddlCatalogsCategory.html?contentId=JHfyBtGeOoVfEBlhU8mL5Q) - [Share catalog items across](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ShareCatalogItemsAcrossCatalogs.html?contentId=dS5Wo4rFPYmf4zvHPp089g) - [Service Catalog customization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/p_ServiceCatalogCustomization.html?contentId=Tuxshj110fUiZyFvVGM2mw) - [Cart layout](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ConfigureCartLayout.html?contentId=1oBR6cItJIPYOxia36z8Xg) - [Configure the cart layout](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ConfigureCartLayout.html?contentId=7ktmOUeftP9Q~Tz1Kj0pmQ) - [Configure Service Catalog cart](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/service-catalog-cart-widgets.html?contentId=_6Tv9jm1H_pE9Valw6fqQw) - [Configure Service Catalog preview screens](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/service-catalog-screens.html?contentId=Qk6xnLtMI_35Q_3irK9~cA) - [Configure Service Catalog status screens](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/service-catalog-status-screens.html?contentId=BXUrQmBcPdL19klenlt7sw) - [Migrating to cart layouts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_MigrateCartLayouts.html?contentId=Sv5YEWKBzSLpkjHiS_3LWw) - [Migrate customizations and enable cart layouts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_MoveCustomizationsToCartLayouts.html?contentId=f3ndBlsqGyuyaac0gp98dw) - [Legacy flexible checkout and delivery forms](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_FlexibleCheckoutAndDeliveryForms.html?contentId=FS3F09MrTg9YhB8YBWAPAA) - [Modifications in delivery screen](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ModifyTheDeliveryScreen.html?contentId=actC2sbUg41pUj8HXVmWoA) - [Modifications in checkout form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ModifyTheCheckoutForm.html?contentId=DeC8MaLAmfLWAF8Loe9ZSg) - [Define item quantity choices](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ItemQuantity.html?contentId=fL~8b8XgETrVaANFScqULg) - [Remove item restrictions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_RestrictBehaviorByItemType.html?contentId=zSlhFQmVet0e9So0cPXUDQ) - [Using variables for price setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ServiceCatalogVariablePricing.html?contentId=vgm3nvGAN5eIIySczKT3QQ) - [Set recurring price](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_SetARecurringPrice.html?contentId=~dX6iwkiEbHeFqWHJ4wGZw) - [Extend pricing model](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ExtendThePricingModel.html?contentId=p4BKGFbvcEzC90R5l2dQ8A) - [Hiding prices in service catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_HidingPricesInTheServiceCatalog.html?contentId=mQjLXp1no_sIfygpDsvarQ) - [Create up to ten copies of a Service Catalog request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_EnablingBulkRequests.html?contentId=joZuNDlPOkLxNAjhn3iQsQ) - [Create scripts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/r_ServiceCatalogScriptingExtensn.html?contentId=cj0eCHadxTy4Yx96k_aLjQ) - [Create custom cart](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreatingACustomShoppingCart.html?contentId=uDTK5x0cMgCLMyfGTR6uBw) - [Service Catalog home page configuration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ManagingTheHomepageForACatalog.html?contentId=dtnivpGj~jdfz~o0jgPe9Q) - [Configure search and navigation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ConfigSrchNavUseProps.html?contentId=pxC~Pri~miJd6aBpV6Oz8g) - [Refine search results](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_UsePropertiesToRefineSrchResult.html?contentId=7g_Kr2FIKdi47oQyN~Yofg) - [Configure keyword search for catalog items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/search-catalog-item.html?contentId=ucnDnKwTNpIaRpGVklj8wA) - [Configure AI-based catalog search experience](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/config-ai-search-cat.html?contentId=uG2oaU7RD33bs5~YgYaFpg) - [Configure preview](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ConfigureMoreInformationDisplays.html?contentId=4vypBtGueoMV4Pqi_ubv~Q) - [Create renderer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreatingOrModifyingRenderers.html?contentId=39jZQtoGN4DikvwnhpP~GA) - [Customize catalog homepage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CustomizingTheHomepageForACatalog.html?contentId=m71P~bQxBbuWBpCp83KEdw) - [Customize multi-catalog homepage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CustomizeTheMultiCatalogHomepage.html?contentId=tCnG9MuniEvS~te0F5VoLA) - [Show item details in sections or pop-ups](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ShowItemDetlsCollapsSect.html?contentId=LvKYvIFKcm_QmZ8ndu3PQA) - [Configure Classic Mobile devices](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ServiceCatalogOnMobileDevices.html?contentId=6dgoxBqbhMdmaOj7czRDlQ) - [Define mobile layout](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_DefiningMobileLayout.html?contentId=Ai~js5a~4MDsunDNBp5IxQ) - [Limit description sizes in Classic Mobile UI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_LimitDescriptionSizesInMobileUI.html?contentId=ezGIFXTVrq~isp7OzgVSug) - [Using the content management system with the Service Catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/p_ConfigureContentManagementSystem.html?contentId=0jKmfnMilLL3rq74aeOs4Q) - [Manage catalogs in CMS sites](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ManageCatalogSites.html?contentId=gZjo1cf3Xp9nOg0mw3D5MQ) - [Set up catalog portal pages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_SettingCatalogPortalPages.html?contentId=R0dvYdaFdVGHOpSOb4o0TA) - [Manage catalog portal pages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ManageCatalogPortalPages.html?contentId=nludf5LBbmTg1DY7g4q_XQ) - [Customization vs configuration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/customization-vs-configuration-concepts.html?contentId=UYVRZI~bG4wuE4WnBLhOuQ) - [Service Catalog for managers and end users](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_UsingTheServiceCatalog.html?contentId=4NDRVFEjyKTTGchC5KW7bg) - [Service Catalog home page](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ViewNavSvrCat.html?contentId=BiVrE2kK23VM7awYM0k2_Q) - [Service Catalog request screens](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_RequestingAServiceCatalogItem.html?contentId=HQLJT_w5tPF6E1cJMiiSbg) - [Clone a request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_UsingBulkRequests.html?contentId=WN~NsXg9Nol3hj03TUjszA) - [View catalog item audit history](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ViewingAuditHistory.html?contentId=IkcwDh8tWPISLAiFaEkeow) - [Saving catalog items to a wish list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-items-wishlist.html?contentId=F1mA31nqbqc2pNhyPqHgfw) - [Service Catalog items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_IntroductionToCatalogItems.html?contentId=PuD77O4OJVKnk4n10XE1fQ) - [Specify related items and articles for a catalog item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/map-items-cat-item.html?contentId=A4XBnOBOC0HirWiz9Piw_g) - [Add ordered item link to an item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_AddOrderedItemLinks.html?contentId=Bt3SD2hkKv41U1Rkus0EFw) - [Create client script](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreateACatalogClientScript.html?contentId=rJkqJNJiwm1WF321dyyLDg) - [Translation of catalog items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/translate-catalog-items.html?contentId=FcWu7hjsToQYRYCrPlAuDg) - [Monitoring aggregated catalog item data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/monitor-aggregated-catalog-item-data.html?contentId=xCcTOxnS36Bx9PzhMiqiqg) - [Service Catalog configuration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configuring-service-catalog.html?contentId=N1lpFtqqo~AouGj9o3jVUQ) - [Service catalog categories](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ServiceCatalogCategories.html?contentId=3A6RsIi0uD_wZmWsQRMVJQ) - [Create a category](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreateACategory.html?contentId=pJG6Y0vNawo6e7_jBaeYUg) - [Configure dynamic categories](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ConfigureDynamicCategories.html?contentId=320SfFVmrKm8YELS2BaU6w) - [Service catalog setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/p_ServiceCatalogs.html?contentId=SoKvjT3QQdBI~x6TummQqg) - [Set up a service catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_SetUpAServiceCatalog.html?contentId=9Yl4m3ZUEDE~g1dS0JDm8g) - [Set up Platform URLs for catalog modules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_SetURLsForCatalogModules.html?contentId=0F9nCdfF3kTbGSIB3xS1kg) - [Multiple service catalogs setup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_MultipleServiceCatalogs.html?contentId=R6emFCMDRjLwhUX2ZMM5Mw) - [Tables provided with multiple service catalogs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/r_UpgradToMultpleServiceCats.html?contentId=IdaGJ3rkSldFJI5QlSC_4w) - [Service Catalog scoping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/scoping-support-catalog.html?contentId=UxpQyvGBxToLJtcZ6r6Fng) - [Scriptable service catalog variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ScriptableServiceCatalogVariables.html?contentId=kta1KU0~PeBhVGS0gG3NYA) - [Define filters for My Requests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configure-my-requests.html?contentId=uV7cBjkF3Nci0vd9MLE9FQ) - [Delegated request experience](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/delegated-request-exp.html?contentId=0gKGZ_uT9u5dWMkf60ESeg) - [Configure default behavior to request items for users](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/config-default-behavior-request-other-user.html?contentId=vqmpt84tbiSU7moUFT8QdQ) - [Service Catalog request fulfillment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-fulfillment.html?contentId=CtL412YAUzsC3DiF0D7I9w) - [Service catalog workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ServiceCatalogWorkflowDefinition.html?contentId=OQ6S2nytHn~6nipf_9dlWg) - [Create a catalog workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreateANewServiceCatalogWorkflow.html?contentId=rM2hnBKRk3j1FODA2_Jk8Q) - [Add an activity to a catalog workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_AddActiviToServiceCataWorkflow.html?contentId=PGPT9WJMHPevsbvVMRbzng) - [Publish a catalog workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_PublishAServiceCatalogWorkflow.html?contentId=Jv~GtJxMIIl8ocEk7yCp2w) - [Execution Plans](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ExecutionPlans.html?contentId=pkPu_mg_GOLQtdQ2fNPEZQ) - [Create an execution plan](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreateAnExecutionPlan.html?contentId=a2jAzFt_1OvPhcXgjKJN_g) - [Execution plan tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ExecutionPlanTasks.html?contentId=NsCBeXai46Kb3O__SfHpmw) - [Creating execution plan tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_CreatingExecutionPlanTasks.html?contentId=V41iaZ8U~AlAP5T8HeV4zg) - [Service catalog execution plans](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_UsingExecutionPlans.html?contentId=I9UvhEDepIf3QCvmnSODWw) - [Service Catalog checkout models](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_EnableATwoStepCheckout.html?contentId=VtS18QaM2ec39jFEzhi1IQ) - [Create a catalog request from another flow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/create-request-from-other-flow.html?contentId=ZXCQiEKSNlAfBmIFyfoV8w) - [Configure a parent mapping for a request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configure-mapping-for-request.html?contentId=Qn8YQCM1AmZBBJeF7lNETw) - [State closure in the request fulfillment execution plan](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/state-closure-request.html?contentId=NcNotuqrhzHvxWNfZMwn0Q) - [View request notifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/view-request-notification.html?contentId=Lbr_eg7heCyiNEm97cHYoQ) - [Service Catalog security](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/p_ServiceCatalogSecurity.html?contentId=Dg4u56t55kbeP0HCwWwz_A) - [Set security for items and categories](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ServiceCatalogAccessControls.html?contentId=qAUUJIJOe86G~ZNdZNq89w) - [Create a user criteria record in Service Catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreateAUserCriteriaRecord.html?contentId=7dHoVH57ExSDZDkgq0VCNg) - [Apply user criteria to items and categories](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_AppUserCritItemsCat.html?contentId=ebRC7~XhiwS6_DUC~IguHA) - [Extend user criteria](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ExtendUserCriteria.html?contentId=0aqBl4D3OJ~FdRxxo6InMg) - [User criteria migration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_MigrtSvcCatUserCriteria.html?contentId=qd43d8CGGdIjEQRbw5Ga4w) - [Legacy service catalog access controls](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_LegcySrvcCatAccessCntrol.html?contentId=UULr6w_uwwr8OVr_opVUPg) - [Service Catalog administration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ServiceCatalogAdministration.html?contentId=2tVCOI_dBQybM3fMv77J~Q) - [Restrict access](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_ContrlAccessByCDGUOrLoc.html?contentId=IaQ1ZyhxYv9W8wszjFu4Sg) - [Service Catalog and CSDM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-cat-use-case-product-view.html?contentId=jDEjIgaJj5OcN1uAFJ6yAw) - [Service Catalog and CSDM tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-cat-use-case.html?contentId=~nMLQ4TqYP9zLsASIqbpnQ) - [Service Catalog use case](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-cat-use-case-example.html?contentId=Z_t1sTxzb4Q4jR_CUG8isA) - [Service Catalog considerations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-cat-use-case-trouble.html?contentId=yKsi5af7ykq8ZRc_1dVMGg) - [Creating a Service Catalog Wizard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-wizard.html?contentId=6ILVc0wkS~VFG4kwDSsgcA) - [Create declarative actions for Service Catalog Wizards](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/declar-action-cw.html?contentId=AbN8T7QaXdaPjwme14zTjw) - [Integrating Service Catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/integrating-service-catalog.html?contentId=D_Ug62Cxgdza8wXf5~sibw) - [Service Catalog in Employee Center portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/service-catalog-in-ec.html?contentId=oG~5nEtaJSNnJKi0uOWCag) - [Associate a catalog item with a taxonomy topic in Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/associate-cat-item-taxonomy-ec.html?contentId=RAfICKFNYrCM3sGP4~K18w) - [Enable Shopping Cart and Add to Wish List options in Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/enable-shopping-cart-wishlist-ec.html?contentId=AalaWl0OFy0Raf6AVwq_VA) - [Add an item to the wish list in Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/add-to-wishlist-ec.html?contentId=X4Cx2BctxNeNFPiTS5JGWA) - [Add a catalog item to the shopping cart in Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/add-to-cart-ec.html?contentId=ZOtkdq2yzswGwcIS336eoA) - [Request a catalog item from Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-cat-item-ec.html?contentId=ZtIEamJuguxI_lYjQ1XOkg) - [Request an order guide from Employee Center](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-order-guide-ec.html?contentId=j1bJo8nZbEclhtx5Uo6Dxg) - [Save a draft of a catalog item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/save-draft-catalog-item.html?contentId=0VksAz4EdUdP9SdS9Q6EKw) - [Service Catalog in Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-on-portal.html?contentId=d234aI2VitYEB0XIuLteUg) - [Access Service Catalog categories in Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/access-categories-portal.html?contentId=P_u3DBRHuYi~X6WQ~Gy97w) - [Add an item to the wish list in Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/add-to-wishlist-portal.html?contentId=gajsWggLwrPSOLteCLFT9w) - [Add a catalog item to the shopping cart](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/add-to-cart-portal.html?contentId=6k~_0CAUB14hS5HxlvzijA) - [Request a catalog item from Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-cat-item-portal.html?contentId=ixF2r0hOhw2Z9b_0Pr7djg) - [Request an order guide from Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-order-guide-portal.html?contentId=q_74A0pxZvMpY0nO_RhWIw) - [Service Catalog in mobile](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-experience-mobile.html?contentId=LWc6hNzE4NKTfbFEWmRt6A) - [Fulfiller experience in Mobile Agent](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/itsm-mobile-request-approval.html?contentId=gmaauoMqmcUaQyWgQkLiIQ) - [Get started with the mobile app for Approvals](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/get-started-mobile-cat-requests.html?contentId=ifA0ZT3Su1EZmVxSTxyViA) - [Manage a catalog request approval](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/manage-cat-approval-request-mobile.html?contentId=LRweBe~BiA6gIgLJJYmyFw) - [Request experience in Now Mobile](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/now-mobile-catalog.html?contentId=jmVhOYH7zEx4aeVSuc8BsQ) - [Configure catalogs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configure-catalog.html?contentId=6JZOOuEL9vGNWtQCI2Tggg) - [Browse catalog items using the catalog hierarchy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/now-mob-browse-cat-item-catalog.html?contentId=xbuqdrZo6Ss07~jFu14yYA) - [Submit and track a request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/order-item.html?contentId=WG11oAlYniNNEGH2PH7slg) - [Create a quick action in your mobile applications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/sc-quick-action.html?contentId=wph6kmJ6Ys435JHEy6HAjg) - [Enable notifications in Now Mobile](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/enable-notification-mobile.html?contentId=b~njkvzxEKmF1wIHlbmT_Q) - [Enable the cart in Now Mobile](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/enable-cart-mobile.html?contentId=mBf7ZHv3YwwN3v7L3xt~fg) - [Edit the label of Submit button for a record producer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/edit-recprdcr-submit-label.html?contentId=ZPj5wE74c_AtU8rGgZnSog) - [Configure Now Mobile properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/config-now-mob-properties.html?contentId=ssBPyefM~3fEOalG8ahMfg) - [Service Catalog configuration for Universal Request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/ur-catalog-config.html?contentId=X~Lw_~gyLIcpzc_OHddMxg) - [Configure all catalog items or record producers to create a universal request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configure-all-cat-items-ur.html?contentId=3qbVXSnIQofW6X~5TJ3BwA) - [Standard ticket page for a requested item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/stpage-req-item.html?contentId=a_4dMSDf3oLjmRvOA11zRw) - [Generative AI summarization on the standard ticket page](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/genai-summary-standard-ticket-page.html?contentId=N5slglHOZBJ07oc4CbBgww) - [Service Catalog Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/service-catalog-reference.html?contentId=asvmvAIYNYTk2V4G3eIlSQ) - [Service Catalog terms and roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/r_ServiceCatalogManagementTermsandRoles.html?contentId=DAHBANdHxCLTDsepxSNUYg) - [Service Catalog properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/r_ServiceCatalogProperties.html?contentId=2kTo8jypTw8aT_cFNuhocw) - [Installed with Service Catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/r_IWServiceCatalogMgmt.html?contentId=GQMlmZZYM_UY2mBr4Np_Sg) - [Domain separation and Service Catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/domain-separation-service-catalog-management.html?contentId=RiVqfQ6s72MM9UB3R4NtGw) - [Request for domain separation in Service Catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/activate-domain-sep-catalog.html?contentId=XYY8W3oBm6HtXB7pDt7ojA) - [Sample ATF tests for Service Catalog in Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/sample-tests-service-catalog-portal.html?contentId=vxh01nBjsRHI0NVzez0hZQ) - [Variables to collect data for record producer fields](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/r_CreatingVariablesForFieldTypes.html?contentId=fC4D2VOo4N054fDQ0y8G_A) - [Service catalog variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ServiceCatalogVariables.html?contentId=W1R53J0XcFdKgouoJmVNPw) - [Types of service catalog variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/r_VariableTypes.html?contentId=867GUoUq90Sd3RUqiP50hw) - [Attachment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/attachment.html?contentId=ImroGxeuBo9hLg50zl2Jkg) - [Break](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/break.html?contentId=P2g07f4Z_q0Cj7T2l5NmoQ) - [Check box](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/check-box.html?contentId=BVQXRgtKHezwra37yCTeSA) - [Container start, container split, and container end](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/contain-start-split-end.html?contentId=_mXMq_pOAhAuvEBU65PhNw) - [Date, Date and time, and Duration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/date.html?contentId=WG2btKGh~Mmzq~7HPXXmYA) - [Email](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/email.html?contentId=~~uewyTs2k13BQcbaAWgMA) - [HTML](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/html.html?contentId=w44HQpRbzUSkxIH~Ld3Pmw) - [IP Address](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/ip-address.html?contentId=N8ZFXN0lfx00A8JAj8Sh~Q) - [Label](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/label.html?contentId=2198R_24tApdbXt0Q1twiQ) - [List collector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/list-collector.html?contentId=~4f2xAzB62FQ0KgrmcewNw) - [Lookup multiple choice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/lookup-multiple-choice.html?contentId=AafMD0evn14e_J9TcwUYPw) - [Lookup select box](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/lookup-select-box.html?contentId=ByXZ~Ga_2Xw3fCvvE9aWEQ) - [Custom and Custom with label](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/custom.html?contentId=Ux_7FnzFr76n6CE0FbbEFw) - [Masked](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/masked.html?contentId=diSUd1xhvYQTu~jDHC6psA) - [Multi-line text](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/multi-line.html?contentId=HgTS3aCe0WXoRO8uFlOvQQ) - [Multiple choice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/multiple-choice.html?contentId=EwiPYnp5ktxNEnT0UNlxug) - [Numeric scale](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/numeric-scale.html?contentId=W6jvWX1Y4gHczRmwMG~y0A) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/reference.html?contentId=YxesBbdqyerrjylehQk3mw) - [Requested for](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/requested-for.html?contentId=b3ksUO6XvWMw_PYhYEK8YA) - [Rich Text Label](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/rich-text-label.html?contentId=610_iQB2Ojfdr2mQzd4mcQ) - [Select box](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/select-box.html?contentId=N261qbg3dXpawvlIHTBctw) - [Single-line text](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/single-line-text.html?contentId=vEKRwTPefnN7vC1V4XyVmQ) - [UI page](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/ui-page.html?contentId=2eEwnIJ8WPZyAobPz2Kuew) - [URL](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/url.html?contentId=a03~iYZvA~RCuyiprEkusA) - [Wide single-line text](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/wide-single-line-text.html?contentId=dd1HHVi0RPR~Cw0g8hj5fA) - [Yes/No](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/yes-no.html?contentId=RKsAMXmdAUMloaTpC3lK4w) - [Variable support in various channels](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/variables-availability.html?contentId=aVqFMglgg2zNy2m0641ECw) - [Create a service catalog variable](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreateAVariableForACatalogItem.html?contentId=aRp88j9Lx4ooZRIhhudxmQ) - [Define help information for a service catalog variable](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_DefineHelpInformation.html?contentId=4URQLBHleKg8UcXv9bKLTg) - [Service Catalog variable attributes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/variable-attributes.html?contentId=p8K6Ds1mEIYuem_K1hkfhw) - [Define a question choice for a variable](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/define-question-choice-var.html?contentId=pyyp06o0~dI316jqEEQjQQ) - [Service catalog data lookup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ServiceCatalogDataLookup.html?contentId=G7Fwizj6ktsuKUjn5eyLzA) - [Create a catalog lookup definition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreatACatDataLookupDefRec.html?contentId=EQCBRfgVSRDNdsGo_mXt2A) - [Custom data lookup](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/r_CreateACustomDataLookupTable.html?contentId=SBw~zqAKjec8nsQlhJ_AkQ) - [Audit service catalog variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_AuditableServiceCatalogVariables.html?contentId=jB_~Xy1Cg0Owh8nYmC3~rw) - [Service Catalog variable editors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/service-catalog-variable-editor.html?contentId=uTnPw7xVs99U4qHe5P~E~g) - [Configure the default variable editor for other tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configure-default-variable-editor.html?contentId=BrMV8DFc6XPCTc97f45TLQ) - [Prefilling variable values on the catalog item form in the portal and Next Experience UIs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/prefill-variable-values-catalog-item-form.html?contentId=2c6HpY5vo0cqCXwn9JvE3A) - [Service catalog variable sets](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ServiceCatalogVariableSets.html?contentId=ck_EBUY6ASGkNecKqlT5UA) - [Create a variable set and add it to an item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreateAVariableSet.html?contentId=8YMkOqrWoiujLBDE_Z0wnw) - [Variable set layout](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_DefineVariableSetLayout.html?contentId=yIufSF_XDtO36_hpMHhCKQ) - [Service Catalog parameters](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/service-catalog-parameters.html?contentId=F~DrZkydPAI2EWUWly8LCQ) - [Catalog Wizard form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/service-catalog-wizard-forms-field.html?contentId=PDR3VhguPf6yYxtHSINEiw) - [Record Producer form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/record-producer-form.html?contentId=AVl~uC1GOpUNGVfpeNxKmQ) - [Order guide form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/order-guide-form.html?contentId=kE2jb5OEeFvoAPyOEr7yyQ) - [Catalog Item form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-item-form.html?contentId=epWcygH~NxSQyEXb6uUKPg) - [Service Catalog topic blocks in Virtual Agent powered by NLU](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-topic-blocks-va.html?contentId=8CdMrznM7f6TAdT9yjcgEQ) - [Submit a request topic conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-submission-va.html?contentId=sDaREPFzd2nLIrNV9bCAfw) - [Debugging Service Catalog](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/debugging-service-catalog.html?contentId=y48eryV1v6dNJZS063vmNQ) - [Debug actions on catalog item variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/debug-actions-on-catalog-item-variables.html?contentId=OTpuPaH4AB9XapOnonJA2w) - [Debug user criteria of a catalog item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/debug-user-criteria-cat-item.html?contentId=DrKkAMEZeumjXIYKXChjPA) - [Debug UI customizations for a Service Catalog page](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/debug-ui-customization-catalog-page.html?contentId=AyOJ2THPULetzxsvWzSqHw) - [Debug performance diagnostics of a catalog item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/debug-perf-diagnostics.html?contentId=FEGFFLYhXMWaPAFPQ5NViQ) - [Debug a Service Catalog variable](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/debug-a-service-catalog-variable.html?contentId=aFz8GJ_8ahKYXg1jfodEMA) - [Item diagnostic report](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ItemDiagnostic.html?contentId=xsSo~YCHuHC7vdkNBAgMBw) - [Run the Item Diagnostic Results report](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/run-item-diag-results.html?contentId=kreZ_WNBOGmiN~AScq0JaQ) - [Service catalog UI policy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_ServiceCatalogUIPolicy.html?contentId=eFAq4QE52GounZWTBwxBsw) - [Create a UI policy for catalog items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/t_CreatUIPolicyForSvcCalgIt.html?contentId=ievXtWwAQ2R9z7swa4ya3Q) - [Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-builder.html?contentId=FlpxWpXQ13mMCoUwGbmhoQ) - [Setting up the Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/set-up-cat-builder.html?contentId=5qXP_W8g55XgBSCPTvtszw) - [Configure a step-based service fulfillment flow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configure-flow-sf-flow.html?contentId=VyYZ1_90pnA76S6JxnjfyA) - [Create a service fulfillment step type](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/create-sf-step-type.html?contentId=g5HuYKtk5UbDyZE2XrhHfw) - [Add step, section, or question to catalog item wizard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configure-the-catalog-builder-experience.html?contentId=mIt0OyQqymA9JYdh_7yMHg) - [Creating or editing catalog item template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/create-cat-item-template-cat-builder.html?contentId=v3m8amTovLSePw8Wnjxgdw) - [Create a catalog item using a template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/create-item-cat-builder.html?contentId=eusorP8QOWj5YmJiqLDOgg) - [Define a service fulfillment step](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/create-sf-step.html?contentId=20kkJJF_SDhILUlPkkXswg) - [Catalog builder preview topic conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-builder-preview-topic.html?contentId=rwNu92L8WOdxROuvkSQ4gQ) - [Create a question for a catalog item in Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/create-question-cat-builder.html?contentId=6l~xAjPCQ6CNRYBqwv34sw) - [Configure an auto-populate value for a question](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/config-auto-populate-value-for-question-cat-builder.html?contentId=MJBzFyDu1hAljRQEx5Fqgw) - [Edit a question in Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/edit-question-cat-builder.html?contentId=OQXjqV9d5uqb5ddY_3Sbyw) - [Edit a catalog item in Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/edit-cat-item-cat-builder.html?contentId=VRBd8wIyMlwP7pWmtgMgyg) - [Add advanced capabilities to a catalog item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/add-advanced-capabilities.html?contentId=aw7199CaGAFkWP94jF_N8w) - [Create UI policies in Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/create-ui-policies-in-catalog-builder.html?contentId=OOebGSoBcGuPoy47BTT7_g) - [UI policy form in Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/ui-policy-form-in-catalog-builder.html?contentId=lup5KUc97CHO3itsFWwXnA) - [Create client script in Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/create-client-scripts-in-catalog-builder.html?contentId=PghNPyVwMDgaHHdfqHAHSA) - [Catalog client script form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/client-script-form.html?contentId=2KcHDGmqGYA0UHFYb~FaGA) - [Discard a catalog item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/discard-a-catalog-item.html?contentId=LJRC00NFHoCEpc55MV7z1A) - [Transfer catalog items using update sets](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/transfer-catalog-items-using-update-sets.html?contentId=aHM3_yaGjRkWnfLz9jRRcA) - [Localization Framework integration with Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c-CB-LF-translation.html?contentId=0vet2bvkEGwzOJvwQnFxWA) - [AI Authoring for Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/now-assist-for-catalog-generation.html?contentId=2H7gHbji6_WKn~llSHd0hQ) - [Exploring AI Authoring for Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/explore-now-assist-for-catalog-generate.html?contentId=R8PZWBp6bT0CIXsExR2zuA) - [Install AI Authoring for Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/install-now-assist-catalog-generation.html?contentId=VwfFa7PI1wkCg6OvshOtpw) - [Configuring ServiceNow Otto in Catalog Builder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configuring-catalog-item-generation.html?contentId=8XXsTMgc~jLkc5uEu8Z95w) - [Using ServiceNow Otto conversation to create and edit catalog items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/use-now-assist-conversation-to-create-and-edit-catalog-items.html?contentId=Q7ocLSvZvb6RhjjvvYySpQ) - [Creating a catalog item conversationally using ServiceNow Otto](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/create-catalog-item-using-now-assist.html?contentId=7e7NI7JtiMsL3mX9VnfQGw) - [Edit already published catalog items using ServiceNow Otto](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/edit-already-published-catalog-items-using-now-assist.html?contentId=iXcQ5HqmM~A_gMLZk~VzaQ) - [AI Authoring for Catalog Builder reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-item-generation-reference.html?contentId=WqPBD0s55Vd4sArBmf1qyQ) - [ServiceNow Otto: Location, catalog, category, and topic functions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/setting-location-catalog-category-and-topic-with-now-assist.html?contentId=VnnBVCOdaP2PnFuWBQf4mA) - [ServiceNow Otto: Fulfillment, access, and portal setting functions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/now-assist-fulfillment-access-and-portal-setting-functions.html?contentId=~L5AFe0OD1FU3BQ1KiWcwQ) - [ServiceNow Otto: UI policy functions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/now-assist-ui-policy-functions.html?contentId=OjBnU0i3EGov1kLlo~FKKA) - [Suggestions to describe catalog items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/how-to-describe-catalog-item.html?contentId=szaPOQyQrnsm8QT4XT51cA) - [Catalog item standards for catalog item generation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/guidance-for-catalog-item-creation.html?contentId=DtTs5c8TmIWh~2KYcu7Puw) - [Configure catalog item standards property](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configure-catalog-item-standards-property.html?contentId=ypNXtWONBcD8p~GrwUX0Lg) - [Add and publish best practices to Catalog Best Practices article](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/add-and-publish-custom-catalog-item-best-practices.html?contentId=82XMBxqo1RCb1tVIZ4uPQg) - [Catalog Item Standards scope and examples](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-item-standards-scope-and-examples.html?contentId=mURgjHooUjDp36260ob9Fg) - [Catalog item generation skill](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/now-assist-catalog-item-generation.html?contentId=98Uc2vzHj0wmFxLfUKx8XQ) - [Refine content skill](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/now-assist-refine-content.html?contentId=Z9_znUikoaY1ROoa9x~iKw) - [Standard Ticket Page Summarization](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/now-assist-in-standard-ticket-page.html?contentId=FxtQPb7b30jiqw7aktL5Rg) - [Catalog item form slot-fill](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-item-form-slot-fill.html?contentId=gZwIzE_91CNxDAFucumCRQ) - [Conversational Catalog Requests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/now-assist-in-conversational-catalog-request.html?contentId=fOfDzoUow6H~_PDbLKA_Ow) - [Conversational catalog item requests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/explore.html?contentId=BSBFQ5BTqoGeBHUsgrveuw) - [Catalog Agent for Premium chat](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_catalog_agent.html?contentId=a8OfxmW9Q~lRGTWVOOVhkw) - [LLM topic block for Conversational Catalog Requests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_llm_topic_block_ccr.html?contentId=_B~nxVrXwzprbXnBIVHAbA) - [Catalog item request approaches](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-agent.html?contentId=0kkdoc5OGd1GdNHdrzurew) - [Configure Conversational Catalog Requests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/configure-gen-ai-catalog-item.html?contentId=W~o8DZ_WyvG8MIqIVZEnMw) - [Conversational Catalog Requests reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-agent-reference.html?contentId=GGqFDu0Wzu8OlWAeGZlfSg) - [Catalog Agent](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-agent-reference-1.html?contentId=FpC4jCja_n3IB7IAiJn3LQ) - [Catalog Agent conversational status conditions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/catalog-conv-limitations.html?contentId=P7Zb44gl9rYPvUNOprBQPw) - [LLM topic blocks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/llm-topic-blocks-reference.html?contentId=I2lgEVKhWgc1aknb2zdrsQ) - [Catalog Conversational Coverage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/using-catalog-conversational-experience.html?contentId=0HUkoTlWk7c~rREQaAS_yw) - [Guidelines for slot filling in catalog request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/c_slot_filling_ccr.html?contentId=_zQanHUfIIubXi7DIsXXjw) - [Prefill in conversational catalog request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/prefill-in-conversational-catalog-request.html?contentId=QRM4sHUr3AMph1tltyHdpA) - [Fulfillers can request catalog items for others](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/fulfillers-request-catalog-items-for-others.html?contentId=bHdvDE~63YFe8SiImIwZeA) - [Request catalog item through Now LLM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/service-catalog/request-topic-blocks-va-llm.html?contentId=urRAqQtGB4icRkijSscW6g) - [Hermes Messaging Service](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service.html?contentId=v0YNWi1FgCVJSISdX3PTYg) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/exploring-hermes-messaging-service.html?contentId=OAwo36vW6q_jmu1AXygfQg) - [Exchange data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/exchanging-data-hermes-messaging-service.html?contentId=AggThBTrzQOtahdRYPuGDQ) - [Advanced High Availability transfer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/advanced-high-availability-setup-hermes.html?contentId=Ca9anBIBXs7yXsiqtfw0SQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/configuring-hermes-messaging-service.html?contentId=8ey0NtV2zEuugY~UxjxGtA) - [Activating Hermes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-activation.html?contentId=aiLJxWRAKPQAP5DIebkYeg) - [Set up a secure connection](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/set-up-secure-connection-to-hermes.html?contentId=SsDxzedRn0xh8JgUo0n9dw) - [Revoke a certificate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/revoke-certificate.html?contentId=xYC2EwXlUw11nS~zJmR2iA) - [Produce and consume messages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/producing-consuming-hermes.html?contentId=7WqqfwoJVLf31Td7BaQy4Q) - [Prepare Kafka](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/prepare-kafka-client-environment.html?contentId=cBf3dLkKTYdrUyoptTktkA) - [Create a test topic](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/create-hermes-topic.html?contentId=NBvYxXBYvWktmil4KLhBaw) - [Produce test messages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/produce-messages-hermes.html?contentId=EXeEOMVkkEy7lN8WkjACPw) - [Consume test messages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/consume-messages-hermes.html?contentId=E7QBENKfSGrSjFULajMTSw) - [Manage namespaces and topics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/managing-namespaces-topics-hermes.html?contentId=BvRSjH3i0BthGpKWHnBF9g) - [Managing namespaces](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/managing-namespaces-hermes.html?contentId=~3CE8vWT75pxH7DNvJDBYg) - [Create a namespace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/create-namespace-hermes.html?contentId=~Qz6ed_heWItB87X9fSysA) - [Delete a namespace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/delete-namespace-hermes.html?contentId=q7ZSaq9QNvTrRkrTUoXx9g) - [Managing topics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/managing-topics-hermes.html?contentId=xpQ6TT0Nny8nls49HjvsIw) - [Create a topic](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/create-topic-instance-hermes.html?contentId=jLTluAJjt7KtMvWjgduljg) - [Update a topic](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/update-topic-hermes.html?contentId=kOnWjAgSHdbhCPiWXaB4OA) - [Delete a topic](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/delete-topic-hermes.html?contentId=WJohttjmLstFykrpxkUZvg) - [Rescan topics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/rescan-topics-hermes.html?contentId=IBRQyYVJm~03~RkCD19kLw) - [Monitoring topics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/monitoring-topics-hermes-kafka-cluster.html?contentId=m6HM09Vfm6ZX0kaDxZLJIQ) - [View a message](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/view-messages-hermes-topic.html?contentId=33CVN19gzZ~ZTsQEazwL8Q) - [Administer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-administration.html?contentId=EHv2qHw2j4jNyJC9cGhvlQ) - [Check status and connection](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/run-hermes-messaging-service-diagnostics.html?contentId=c0VLybYH7QMqbyHix8boZQ) - [Monitoring data usage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/monitoring-data-usage-hermes.html?contentId=c6E7UeCAgfexY_pMIt4ZGA) - [Tracking message usage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/tracking-hermes-messaging-service-usage.html?contentId=m5V6gg10JROBkr6ZeQGxSw) - [Cloning with Hermes enabled](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/cloning-with-hermes-messaging-service.html?contentId=z0rx9Q3DmG_neOV7Vpm3_g) - [View log messages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/view-hermes-log-messages.html?contentId=gjmp_VYmohUIp5m2vVx_Ig) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-reference.html?contentId=24aXWmzpoHVwL7mURZGxFQ) - [Components](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-components.html?contentId=60jA4LHOTvDIluNK85mimA) - [Security model](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-security-model.html?contentId=jbNOS_6lUjXd~v6GPw4fQA) - [System properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-properties.html?contentId=M62Lt~GvZYdKo0kCfCz01w) - [Roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-roles.html?contentId=9m7XT304vIU9YeduSnNdWQ) - [Domain separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-domain-separation.html?contentId=s8dOltF~3FLv1qrsJdP6eQ) - [Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset-landing-page.html?contentId=ZSOpMSh1rNbjvnddLNLRvQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/exploring-password-reset.html?contentId=R4lHYs7xLK_4GU2g3Zqtig) - [Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset.html?contentId=L77kcrlD5yfrW0YbhEflxg) - [Password Reset for Virtual Agent](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset-for-virtual-agent.html?contentId=NIWrw~6m5fSeDBlVxCzqYw) - [Password Reset Windows Application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-password-reset-overview.html?contentId=jmSssY4yKm8CViXP0hOzEQ) - [Request to reset the default admin password](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/reset-default-admin-password.html?contentId=KbEuhtO1zUObh2_2H4sgUw) - [Set up](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset-setup-guide.html?contentId=8jQn4tNloIbliz_pqyfiqA) - [Set up Microsoft Entra ID for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/setup-guide-azure.html?contentId=_AdxRWaB4qaz~ovRg2IZGw) - [Set up Microsoft Active Directory for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/setup-guide-ad.html?contentId=0QdKOaoBVvn_YcCYiSHbtQ) - [Set up Password Reset integration with Okta](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/okta-pwdreset-spoke.html?contentId=qYHjEcr4JVXd~4iHSvVDrQ) - [Set up Password Reset integration with Google Directory](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/google-doc-pwd-reset.html?contentId=UD3m8t5wOk6VPyUwigkCdA) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset-admin-guide.html?contentId=XLksQY0FEJfS3lIkOItzbw) - [Plan your Password Reset processes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_PlanPasswordReset.html?contentId=ppUM6pZVHSSjy2mflE7g1A) - [Configure your Password Reset process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_CreateAPasswordResetProcess.html?contentId=QbKQbo_bjkwBEFTo8HGOig) - [Calculating the security score for password reset process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/pwd-reset-process-recommend.html?contentId=c1dLsdsHw5eYz6XfzWFmJw) - [Configure password expiration reminder](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset-expiration-setup.html?contentId=dTQ0BBviV_N8b9t2kx6WAA) - [View scheduled jobs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/view-scheduled-jobs.html?contentId=Ebv2lgQe~6EViJ_3seWAMw) - [View a password expiration table](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/view-pwd-exp-table.html?contentId=zwFeBGSMuuI70au_ZL1Naw) - [Credential stores for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/c_CredentialStores.html?contentId=QQHKkKClXPIrNTSQQHTPoA) - [Configure the connection to a credential store for the Password Reset processes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_CreateACredentialStore.html?contentId=1Ki89TjVa~icI4JPaWeVlg) - [Credentials Store for Password Reset for Active Directory](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/credentials-store-AD.html?contentId=YDzY22ZX_Tt408vrCQFWCg) - [Integrate Password Reset with your Active Directory service](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_ConPassResetActiveDir.html?contentId=OLsw7qmDJ0m8Gk7Z622kRg) - [Configure the connection to an AD credential store](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/config-ad-credential-store.html?contentId=TIPVIn9lQQzdz1l8aFrkgQ) - [Credential Store for Password Reset for Microsoft Entra ID](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/credentials-store-micro-ad.html?contentId=9ioySksbh3NXSlze65YHvw) - [Integrate Password Reset with your Microsoft Entra ID](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/Config-credential-store-micro-azure.html?contentId=ffAK0yyvgGXHgiQ283o_ww) - [Configure the connection to the Microsoft Entra ID Credential Store](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/config-azure-credential-store.html?contentId=a4X6_AZVjg8QOW1CbQImIw) - [Test the connection to a credential store](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/test-cxn-to-credential-store.html?contentId=gLKXYVQ3EhrLvqL4Kuti4g) - [Delete a connection to a credential store for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_DeleteACredentialStore.html?contentId=m0Dal_mvRpDHdP0KXqBptw) - [Password Reset verifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/c_PWRVerifications.html?contentId=exVXNgsMGoEHmg83vmiBTA) - [Personal data identification types and confirmation type verifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/c_PersonalDataAndPDConfirmVerifs.html?contentId=dZTJM1eXahm_I~cKvudcig) - [SMS Code Verification type for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/c_SMSCodeTypeVerifications.html?contentId=4f5nZeHvta22r~Db9tR1ag) - [Use Notify to send SMS codes for enrollment and verification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_NotifyForSMSVerification.html?contentId=c7NXWI907bGsIfhJBNTHdg) - [Specify the number of required security questions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_SecurityQuestionTypeVerif.html?contentId=ijStgKUw3ti2kln3DpK~TA) - [Configure your Password Reset process to auto-enroll users](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/configure-auto-enroll-for-pwd-reset.html?contentId=yXXtpmBCCZI5NtqBZ5QQsw) - [Enable users to enroll for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/configure-user-enroll-for-pwd-reset.html?contentId=EEuvPkyAmEjFFlUOnIt5aw) - [Configure properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_SetPwdResetProps.html?contentId=TNbPDMfmZyqiYWffEY5tJw) - [Send email to remind users to enroll for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/config-pwd-reset-enroll-reminder.html?contentId=1kT60cn6C3EHzXma4qRTqw) - [Customize the Password Reset enrollment reminder email](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/customize-pwd-reset-enroll-reminder.html?contentId=tTEMcLWaXxGMCQE~klF4fg) - [Configure the required strength for passwords](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/config-pwd-strength-rqmts.html?contentId=65tcSam79fX2lOF8CrY9hg) - [Specify lockout for failed login attempts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_LockoutForFailedLogins.html?contentId=vKMNwlUr4VhWs2pP14icWg) - [Configure Google reCAPTCHA for the password reset process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_ConfigureGoogleRecaptcha.html?contentId=OQYE6ktZTfEnRtKiDuIszA) - [Customizing Password Reset processes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/customizing-password-reset.html?contentId=jrbaKkVPOarnk40awXm_dA) - [Customize password reset processes and integrate third-party credential services](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/setup-pwd-reset-ihub.html?contentId=fKSyE_0palzQaryUFsgE0Q) - [Add a custom question to the Security Questions verification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_CreateQAVerificationQs.html?contentId=6_Mv4lsndqOndWHzZbphvA) - [Add a custom header or footer to the user pages for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/customize-user-reset-pages.html?contentId=10ZFnh_4MNqOp043zy98zQ) - [Create a Password Reset verification from an existing verification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_CreatePWRVerFromBaseVer.html?contentId=zFhWwdWcgVHs_O3OymwFxA) - [Create a custom Password Reset verification type](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/create-verification-type.html?contentId=QTPJZmj5nPLOmcHN1P0~zw) - [Create a custom Password Reset verification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_CreatePWRVerFromVerType.html?contentId=IeO~TDtYZ646G6mbdqSMZw) - [Create a custom identification type for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_CreateAnIdentificationType.html?contentId=O0eQ~rDwQaFHTQe1v8E6rg) - [Configure a credential store type to support third-party password auto-generation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/rpa-configure-credential-store-type-support.html?contentId=uOC6Z815EbRe2Ao8fuEtUQ) - [Asynchronous password reset subflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/async-password-reset-subflow.html?contentId=AeqVlbWEmNFkHKONzGHTqw) - [Create a credential store type for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_CreateACredentialStoreType.html?contentId=AsmTgDhjSQz10cKO7UI1~A) - [Reset a password or unlock a user account with service desk assistance](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/reset-password-for-user.html?contentId=_35WGAlnSBnlxOgc1pfhzA) - [View user requests for password reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_ResetARequest.html?contentId=__Uhevoh0p1Z0q5YbyyRDw) - [Unblock a Password Reset user](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_UnblockAUser.html?contentId=gc8idttqTa5yn8WQCGxn8A) - [Integrate Password Reset with a Service Portal widget](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/use-pwd-reset-in-service-portal.html?contentId=7LIgWCXWLUCHzfhlZFHGQw) - [Integrate Password Reset with a CMS integration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_PasswordResetCMSIntegration.html?contentId=Tr_cJKQynJJMVtPvyrKWDA) - [Installing and configuring Password Reset Windows Application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/install-configure-password-reset-windows-app.html?contentId=dpEFxQQzNNwz~~GCectizQ) - [Password Reset Windows Application installation requirements](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/pass-reset-win-app-install-requirements.html?contentId=7j~no67HlDPt6Au4Y75vuA) - [Download the Password Reset Windows Application installer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-dwnld-installer-pwr-reset.html?contentId=xhj4TTawbL6RT3UOdn5jeg) - [Install Password Reset Windows Application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-install-password-reset.html?contentId=RIwDPHzevHi~Rpc8StUxaA) - [Use an EXE file from the command line](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-install-pwr-exe.html?contentId=KAXanmWNpOpn~lvxDZW0aA) - [Use an MSI file from the command line](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-install-pwr-msi.html?contentId=3MnZzNEqoXIPv2JjiUoUDA) - [Use a wizard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-install-pwr-wizard.html?contentId=f7bJ9pTRuYqf02iDXcaaWQ) - [Configure security settings for the Password Reset Windows Application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-security-properties-password-reset.html?contentId=BriIIPPyEdg53QfVMa3uJw) - [Configure the Password Reset Windows Application to use a proxy server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-config-proxy-server-password-reset.html?contentId=i3qf_~e0WkiWhtPsPz979w) - [Configure an exception policy on your proxy server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-proxy-exception-password-reset.html?contentId=Nqjn_1sqqADZ3LmzBon12g) - [Configure a proxy server using client credentials method](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-proxy-cfg-clients-password-reset.html?contentId=T1REa1osrprFrmL5moBUUQ) - [Configure registry keys on your proxy server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-proxy-registry-password-reset.html?contentId=mtW3Aa7glUutwis~YbhY7Q) - [Configure a proxy server using PAC file (automatic configuration script method)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-proxy-server-pac-file-password-reset.html?contentId=~aQoztt88tMQOBNm~cwV2w) - [PAC file with registry setting](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-pac-file-with-registry-setting.html?contentId=tP90PFCFFriQG1XY4ZE0KQ) - [Enable the Password Reset Windows Application to set the display language for the session](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-display-language-password-reset.html?contentId=1BTFi_XEbXQPruQQvT98RQ) - [Integrate McAfee disk encryption with the Password Reset Windows Application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-mcafee-disk-encrypt-password-reset.html?contentId=93G2QqV9dMh_0r4Za03KOg) - [Customize the Password Reset Windows Application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-customize-password-reset.html?contentId=XtKWg5DZ1lB3XDHYKPza4Q) - [Limitations of the Password Reset Windows Application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-restrictions-password-reset.html?contentId=jT6BDuFJRzruXKojxNb7QA) - [Uninstall the Password Reset Windows Application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/win-uninstall-password-reset.html?contentId=dKhBKMMZYcj_Bk0dxHx7Dw) - [Enrolling in the Password Reset application to reset your password](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/c_EnrollInPasswordReset.html?contentId=GKab9KjDqAZaXWTot4fUyg) - [Enroll for the Password Reset program using an authenticator](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/authenticator-app-verification.html?contentId=~~ZrFHQ3tBfT6~OQXnqwZA) - [Enroll for the Password Reset program using SMS codes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_EnrollUsingSMS.html?contentId=H7~LwYFbQQG~LU7076wL6w) - [Enroll for the Password Reset program using emailed codes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/enroll-email-verification.html?contentId=SXxX9d7v5mOTlpBtqh4lRQ) - [Enroll for the Password Reset program using questions and answers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_EnrollUsingASecurityQuestion.html?contentId=ywwZgwoD~jC2TzXydFAjLw) - [Enroll for the Password Reset program using Soft PIN](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/enroll-pwr-program-soft-pin.html?contentId=th6hel1mRdUr8wg6AQHrsg) - [Reset your password on Windows systems](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_RsttPassDeskRst.html?contentId=M5JdgyE1dOhMh~xz3UJZHQ) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset-reference.html?contentId=AAL6pGaytHzkbXr21cSN6Q) - [Installed with Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/r_InstalledWithPasswordReset.html?contentId=Gw~_IEqdF39piw_SfB0tCg) - [Domain separation and the Password Reset application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/domain-separation-pwd-reset.html?contentId=59bE9VjeUB2fqWS8ghVIPw) - [Password Reset Process form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/configure-password-reset-form.html?contentId=d86dMlR2VObaX622rZRvrw) - [Password Expiration Configuration form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-expiration-configuration-form.html?contentId=IDUTFT~RN~mqejLmytiPOA) - [System properties for password expiration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-expiration-system-properties.html?contentId=WF2BUL5o3YqQp5klDXyS6A) - [Password Reset Credential Store form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset-credential-store-form.html?contentId=Fp7WYPWgLVAgerkmEQSkaw) - [Password Reset global properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset-global-properties.html?contentId=ru7ZpinvfbySFfT6heL2RQ) - [Verification types in the base system](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/verification-types-in-the-base-system.html?contentId=~hsEJpKMNvAr7Nw9SseHwA) - [Password Reset Verification Type form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset-verification-type-form.html?contentId=Q41N1z7H6Y_JGvagVd~ufQ) - [Password Reset Verification form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/password-reset-verification-form.html?contentId=GHhDfMobwop5vIBYLbjxHQ) - [Password Reset script includes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/c_InstalledPasswordResetScripts.html?contentId=Mb7tz8Th3H13J~NpNRhzUg) - [Example custom scripts for Password Reset](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/r_PasswordResetScriptingExamples.html?contentId=j~hy427hbB8U2ttoGiyqgA) - [Password Reset extension script categories](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/pw-reset-extension-script.html?contentId=Y91QPc5q56uEgLUT~ApkMw) - [Password Reset extension scripts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/pw-reset-ext-script-includes.html?contentId=9srgalwF9V9xWJSZ9WIp9Q) - [Create a Password Reset extension script](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/t_CreateAnExtensionScript.html?contentId=gHw262LEYMTyisY2oEObwQ) - [Password Reset and Password Change reports and logs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/c_MonitorPasswordResetActivity.html?contentId=gF1JsIPM2SGEpV6mO0cGNQ) - [Actions in Password Reset for Virtual Agent](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/password-reset/actions-in-password-reset-for-virtual-agent.html?contentId=DUaaYJs1Jovi~pJHJ9ZTTg) - [Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/notify-landing-page.html?contentId=x~nrwrIsOFJCet9c76bQ1w) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/exploring-notify.html?contentId=wZoQCNSXJpRn9suyd0jlHw) - [Notify Twilio Direct driver](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/Notify-TwilioDirectDriver.html?contentId=9QV1aa_TarVou40YTLCzhQ) - [Notify Zoom connector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/notify-zoom-connector.html?contentId=mwWsqqY3ZkaJ7p~k7tmIlA) - [Notify voice and SMS capabilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/notify-voice-SMS-capabilities.html?contentId=9t3aza5z0e8KlrqUFgN5wg) - [How Notify processes incoming calls](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_ProcessingNotifyCalls.html?contentId=mJtmblPPl9en6f_vDiU6Hg) - [Notify Cisco Webex Connector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/cisco-webex-notify.html?contentId=7Rllds6TlFYUSbfF9xLYpQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/configuring-notify.html?contentId=GOYzsHM_3n167ZjSuSmTmA) - [Activate Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_ActivateNotify.html?contentId=N9eBXlOvrrh0XwLLYIVkyQ) - [Differences between Notify and Legacy Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/differences-notify-legacy-notify.html?contentId=L~Kok8MEfayAls0tr_VyRQ) - [Migrating from Legacy Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_NotifyMigration.html?contentId=EAx~wGHx8uuYp0j3p~EBwg) - [Configure Notify with Twilio](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_ConfigureNotifyWithTwilio.html?contentId=ff4ZNgc1rTu6mWkuVhyFJg) - [Twilio-Direct callback testing](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/callback-testing.html?contentId=Amk_SulsUOr8k6sRl1SXvw) - [Advanced configuration for SMS](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_ConfigureNotifyforVoiceandSMS.html?contentId=odiIx2VlgRbRZFfDAsex0Q) - [Advanced configuration for voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/advanced-configure-voice.html?contentId=tIOOKJH6Brsp_KfrMAUOpQ) - [Disconnect from a Twilio account](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_disconnect-from-Twilio-account.html?contentId=lgmRnj6dqYj8qwO1_SjXOQ) - [Amazon Polly](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/configure-amazon-polly-voice-tone.html?contentId=D_ZvkTc5C4XWC~fEMjZWoA) - [Configure Notify Zoom connector in Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/configure-notify-zoom-connector.html?contentId=dwfoIcc4oSfcoVpFp8H4Iw) - [Set up Notify Zoom connector in Zoom](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/setup-notify-zoom-connector.html?contentId=JkcAhRNUcxKrp5WEKQQZyg) - [Disable Zoom meeting password](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/disable-zoom-password.html?contentId=aB9cmy1B~lpbY_Fy~xucwQ) - [Configure a provider in Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/configure-providers-for-provider-selectors.html?contentId=BWvf~JXUklbbKj6x5TltXw) - [Configure SMS opt-out preferences](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/opt-out-requests.html?contentId=d~PfOHKqN9D~SJUS2QCSCA) - [Configure Notify Cisco Webex Connector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/setup-cisco-webex-notify.html?contentId=GT3TC14QNQTZX5P90yDRjA) - [Install Notify Cisco Webex Connector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/install-cisco-webex-notify.html?contentId=peNOeY6XAZtR84IGT0Bg8g) - [Create a Cisco Webex app](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/create-cisco-webex-app.html?contentId=qLL0cVXnFrEO2b4DNz1G2A) - [Configure OAuth entity for Notify Cisco Webex](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/configure-oauth-entity-notify-webex.html?contentId=asf1TfHCaKUBOc83dzI9yA) - [Create an OAuth credential record for Notify with Cisco Webex](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/create-oauth-credential-notify-webex.html?contentId=IJRoPFukeE1g8tvdUFxTtA) - [Create a connection and credential alias for Notify connector for Cisco Webex Spoke](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/create-connection-credential-alias-notify-webex.html?contentId=B8gaHO1ZTZQ0qdUuDz6h_g) - [Make Notify Cisco Webex Connector as default communication channel](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/make-cisco-webex-notify-default.html?contentId=UvNIX_2MWOGjTpLUY~pPuA) - [Manage Notify properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/manage-notify-properties.html?contentId=auEhDNYfAqZqpFogwwVs3Q) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/using-notify.html?contentId=iD4EU95DmssQ3mtBUsEAeg) - [Using Notify with SMS](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_NotifySMS.html?contentId=DDZhesXWgfgu514QMW_RGQ) - [SMS Statuses](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_SMSStatus.html?contentId=7yTCxX44FmhcoVrKLU8Viw) - [Send an SMS with Zoom meeting invite](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/send-sms-with-zoom-link.html?contentId=zAKAfKaWGccHvazwTemrcw) - [Outbound communication requirements](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_OutboundRequirements.html?contentId=mQfv8h4oO1YnAcurkOywlA) - [Using Notify for making conference calls](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_NotifyConferenceCalls.html?contentId=7L2nOqoPVMZygj1Uq~XWKA) - [Start a conference call](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/start-a-conference-call.html?contentId=BIDtmgefkLmeuuC3I4lmvA) - [Add participants to a conference call](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_AddParticipantToConferenceCall.html?contentId=a9JDO~s~FGpQEfsnsgAzXA) - [Mute or unmute all participants](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_MuteOrUnmuteAll.html?contentId=kakBNNAGErf4_qosi0hL~A) - [Mute or remove a conference call participant](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_MuteOrKickAConfCallParty.html?contentId=V3aBKRqzUxd9Z~AvCGB6kA) - [Send a message to conference call participants](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/send-sms-confcall-participants.html?contentId=kuneKqSu5pOLPxyHfeeowg) - [Viewing conference call information](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_IAViewConferenceCallInformation.html?contentId=rEUQZKemLtattlLweOXboQ) - [List of Notify calls](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/view-list-of-notify-calls.html?contentId=7cHaQQDcNfRuPpaqWJHm8g) - [Using Notify with tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_NotifyOnTask.html?contentId=pWDnl9izbBMlhAthptHEJQ) - [Start a conference call from a task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_StartAConferenceCallFromATask.html?contentId=bM_Tr7PlzxfRXKQ_GkdUlQ) - [Manage conference calls on task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/manage-conf-call.html?contentId=y3W7ZFtjMj9BCq~isn5Fpg) - [Send an SMS alert from a task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_SendAnSMSFromATask.html?contentId=YDPiBg0nCugYTVZK1F8BHw) - [Using Notify with Incident Communications Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_NotifyWithIncidentAlert.html?contentId=7U5gWwc0OQ6znu3jfKhfLQ) - [Initiate a conference call from incident communication plan](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_IALaunchAConferenceCall.html?contentId=tx_vdvijCvYPehXL4vUCbg) - [Join and end conference call](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/join-end-conference-call-from-icp.html?contentId=c9YgWOQV5wQUofsb2zCqdQ) - [Send communication updates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_IASendSMSNotifications.html?contentId=0WNgt1srU8aQluJQ6DIURA) - [Using Notify with On-Call Scheduling](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_NotifyWithOnCall.html?contentId=W1dc14vPW7MT0UJv0ZChvA) - [Set up Notify with On-Call Scheduling](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_SetUpNotifyWithOnCall.html?contentId=vDBcZWeUyxOms2CB_80irw) - [Controlling the on-call communication channel with Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_OnCallNotifyForceCommChannel.html?contentId=1N8BrSBo6LlNNZiSeBeE9Q) - [On-Call Assign by Acknowledgement workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_OnCallAssignByAckWorkflow.html?contentId=srLaFXNk9R5EIxG~6PXbhA) - [Call a user from the WebRTC UI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_CallfromWEBRTCUI.html?contentId=m9blGmvUVvAauVcs54cEnw) - [Key differences](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_OnCallNotifyNowNotifyDifferences.html?contentId=8w5vY7PuJX3NsLDqjJ~ZnA) - [Using the Notify Cisco Webex Connector with a major incident](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/use-cisco-webex-notify-mi.html?contentId=WaN~a6vAsrI81D9TFesisQ) - [Create a collaborative communication task from MIM workbench](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/create-collab-comm-cisco-webex-notify.html?contentId=~vi0JKYDntpHPE8taTTfcg) - [Initiate Notify Cisco Webex conference from MIM workbench](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/initiate-cisco-webex-notify-conference.html?contentId=HToHEQVi9QhVZfHIoKSCUA) - [Add participants to a conference call](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/add-participants-cisco-webex-notify-call.html?contentId=YaXqojOVLuZN6ZNl6oeriA) - [Join a conference call](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/join-cisco-webex-notify-call.html?contentId=nqgPHnEwGxodGWlo9XmQ8g) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/notify-reference-section.html?contentId=DBPvjnK_UlG75qv2P5sFog) - [Differences between Notify-Twilio and Notify-Twilio Direct](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/difference-notify-twilio-direct.html?contentId=R1jWi4YKZ5DQUv0Zjvk8Iw) - [Migrate to Notify-Twilio Direct driver](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_MigrateToTwilioDirectDriver.html?contentId=81DQhbkkOIiGvTCi2IKzGA) - [Public URLs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/public-urls.html?contentId=8QPZri9IZIG5KPmb5W_ITw) - [Components installed with Twilio Direct driver](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/installed-with-twilio.html?contentId=3K8I2juEr~dDXm7ubYfFdQ) - [Business rules installed with Twilio Direct driver](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/twilio-business-rules.html?contentId=LTNL1_9ncWmPFfnP5F7DFA) - [Tables installed with Twilio Direct driver](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/tables-twilio.html?contentId=YVaL9HxcoxnVjB0kwUyJVg) - [Numbers and number groups](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_NumberGroups.html?contentId=zCI9LnK5SLshLo4Vs6aVJQ) - [Create a number group](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_CreateANumberGroup.html?contentId=WNefFmq7fSQ0gV3BdbRfkQ) - [Associate a number to a number group](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/t_AssignANumberGroup.html?contentId=t5uy3uxcAah3uYyAE13MMQ) - [Notify flows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/notify-flow-designer.html?contentId=GeHMcstSL4z9UNh~7zQfhw) - [Create a custom Notify subflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/modify-notify-flow.html?contentId=iKu5qS6hMhifZE~mjRiFBw) - [Notify workflow activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_NotifyActivities.html?contentId=E3wO67yHW_D1E6m2tow5Ww) - [Join conference call workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WflowActivJoinConfCall.html?contentId=fRM8I5sY_uGKlr4_0Koytg) - [Call workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WorkflowActivityCall.html?contentId=zq9B7Bml8m_t579bxSPp_Q) - [Send SMS workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WorkflowActivitySendSMS.html?contentId=rW0ywG9psRsmCq3~fdvQFA) - [Forward call workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WorkflowActivityForwardCall.html?contentId=mdGorjr8KRrV8910le1cZQ) - [Input workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WorkflowActivityGather.html?contentId=nhsTUgCQSVTHDkg8ysu9ng) - [Hangup workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WorkflowActivityHangUp.html?contentId=yxAgzOG~pM4fZMr49qHlGA) - [Play workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WorkflowActivityPlay.html?contentId=yt4SZBB1QAR~72xw343f7Q) - [Record workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WorkflowActivityRecord.html?contentId=f7LXLD_hOnJqOlcwgkTC7A) - [Reject workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WorkflowActivityRejectCall.html?contentId=shMOCr6x67stKEKEXXVssQ) - [Say workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WorkflowActivitySay.html?contentId=JtdMA12YUp_4hfdAoxgUbA) - [Forward to notify client workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WflowActivConnNotifClient.html?contentId=4jnxSGOQjBlYUPkdC9ygIg) - [Queue workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_WorkflowActivityQueue.html?contentId=smI7aKJobX72eXmiFqVKCw) - [Notify activity event handlers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_CustomizingNotifyActivities.html?contentId=AsVEfPSZcC34ks5ZJleP5A) - [Creating Notify activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_CreatingNotifyActivities.html?contentId=QlGCg4f~VY7qp8gBOPmjzQ) - [Notify languages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/c_NotifyLanguages.html?contentId=_lxla8FiSFFwjJ70bbHvYQ) - [Available Notify activity event handlers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_NotifyEventHandlerMatrix.html?contentId=q9wZH7UWT0tI~lqaEzlfIQ) - [Components installed with Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/installed-with-notify2.html?contentId=zsS7iL0ouAeeUVMuU3PsHg) - [Roles installed with Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_NotifyRoles.html?contentId=td4cAVK9ehbS5Vh3MXhjPA) - [Tables installed with Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_NotifyTables.html?contentId=~ALGhPmyoKVWaKHooWI17w) - [Properties installed with Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_NotifyProperties.html?contentId=OTMFeKndBBE0_Z12CQMrrw) - [Business rules installed with Notify](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/notify/r_NotifyBusinessRules.html?contentId=QcHFdI99L_T7ERgSaECuTw) - [Manage people and work capabilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/manage-people.html?contentId=44M28qfTZjLcAuftxE_bYw) - [Skills Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/skills-management.html?contentId=io2G1v3d5~Kcf9pA6t_Cng) - [Exploring Skills Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/exploring-skills-management.html?contentId=1EC8cV_95q1pjGhiyXowkQ) - [Configuring Skills Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/configuring-skills-management.html?contentId=KS1ahEJrSoRieJuYuJLzGg) - [Define the skill taxonomy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/create-skill-categories.html?contentId=Z0G4g4n4wK_ynxxSHuHLfw) - [Create skill categories using sample data](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/create-skill-categories-seed-data.html?contentId=te92wSgjnt2oo5FEwfOpvA) - [Define a skill level type](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/define-skill-level-type.html?contentId=q_0TA~mlwUGRBMXujghlSw) - [Add a skill](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/t_CreateASkill.html?contentId=jiXCkjopqPsBDmIEEvQXXw) - [Using Skills Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/using-skills-management.html?contentId=EdlWafRHnBGYKlyLXNZi6A) - [Assigning and Managing skills](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/manage-skills.html?contentId=2hVcltZMSWbLDHCla6X7DQ) - [Assign skill proficiency levels for skills](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/assign-it-skills-users.html?contentId=vsjj5XvOhn6woKRolh~nJQ) - [Assign skills to tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/manually-associate-skills-tasks.html?contentId=5vVTFEJ1rS6tnggh1Finjg) - [Routing work items to agents based on skills](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/skill-based-routing.html?contentId=6QCta4G~ovynpWOdlNt2RQ) - [Learn how Skill Determination works](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/how-skill-determination-works.html?contentId=oujTm59X2J3bFCJiQc0lAg) - [Add a business rule for skill determination](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/add-business-rule-skill-determination.html?contentId=ziFQRn6JR02EljR0uGzusA) - [Create rules to assign skills to work items](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/conf-simple-skill-determination-rule.html?contentId=IrVCgAwxHH~pHrhFydG_6A) - [Qualify and rank users based on skills and skill levels](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/assign-work-based-on-skills.html?contentId=N3e98A9MReDS_xcARWjHFQ) - [Translate text in Skills Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/translating-skills-skills-management.html?contentId=xQyXuJL2KrpCmycMaUXCjQ) - [Reference for Skills Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/reference-for-skills-management.html?contentId=uPEHOq0VNJxVxlhfVKvPkQ) - [Domain separation and Skills Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/domain-separation-skill-management.html?contentId=0aQU27LfKh0elb4VIYyo4g) - [Quick start tests for Skills Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/quick-start-tests-skills-management.html?contentId=eOXMIiriRcRRlJlJ~wwmtw) - [Extension points in Skills Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/skills-management/extension-points-in-skills-management.html?contentId=iwwiZURhYgYE2p0TzWMicw) - [Interaction Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/interaction-management.html?contentId=R6X~OBriWd~wCKHW9HMYwQ) - [Activating the Interaction Management system](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/activate-interactions.html?contentId=tn7QscWLsQeMsB6uiXHzBQ) - [Configuring Interaction Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/configuring-interaction-management.html?contentId=Pv_pJh974dZzfApZW5bD6A) - [Interaction states](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/interaction-states.html?contentId=CxpKUysaUlW~FyfwsMp1Wg) - [Interaction context and channel metadata](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/interaction-context-channel-metadata.html?contentId=_EiCpzWN7UGqaMCno2TZZA) - [Interaction wrap up](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/interaction-wrap-up-state.html?contentId=kwD16zHNweWYpFYdZp4gbQ) - [Interaction form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/interaction-form.html?contentId=lWyfhD7qhxSJHJA0ePTC_w) - [Interaction wrap up timer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/interaction-wrap-up-timer.html?contentId=UkO0Z9uyE7ANLo~KgL6zYg) - [Interaction wrap up scheduled job](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/interaction-wrap-up-scheduled-job.html?contentId=_pnpX2tHtzJY9QP1dEVmJQ) - [Create an interaction wrap-up configuration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/create-interaction-wrap-up-config.html?contentId=hPNc67Pbnrs1yYyuAm_d3w) - [Create interaction wrap-up codes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/config-interaction-wrapup-codes.html?contentId=x5agJ4JZfZ1_NotbYo1Ftw) - [Enable interaction wrap-up codes](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/enable-interaction-wrapup-codes.html?contentId=ST~qCaZvUIBGlWGzyrideA) - [Using Interaction Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/using-interaction-management.html?contentId=S_Dh2RdCmt24OEe0X_3qGg) - [Create an interaction](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/create-interactions.html?contentId=Y9nO8BN06wIReyUIGYSQLw) - [Associate a record with an interaction](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/associate-record.html?contentId=Wy7XQcgWJ9kQk9O973VK2A) - [Interaction Management reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/interaction-management-reference.html?contentId=6xvj7hl4KWro_ZdKa_QoBw) - [Components installed with Interaction Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/interaction-management/components-installed-with-interaction-management.html?contentId=VW0xVAQu6kVEX~fqDEmWAw) - [Live Feed Core UI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_GetStartedWithLiveFeed.html?contentId=qOxXM_keHayVlUTLkVDAaQ) - [Exploring Live Feed Core UI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/exploring-live-feed.html?contentId=cKdkNR3VbKwadSTHRPybTA) - [Live Feed browser support](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_LiveFeedBrowserSupport.html?contentId=XO~LGwS25lR5TND3zev5WA) - [Activating Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ActivateLiveFeed.html?contentId=Mfdr6TygJyym12_hCFpPog) - [Administering Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_AdministerLiveFeed.html?contentId=I3huRwdDQV0FX49FETFSqQ) - [Document feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_DocumentFeeds.html?contentId=YLoL9QTvZe3ouBgxkoU~9Q) - [Add a Live Feed UI action on a table](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AddALiveFeedUIActionOnATable.html?contentId=AtfWpLj5YOynM8cgZ8GL5w) - [Configure document feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ConfigureDocumentFeeds.html?contentId=jFBz3DEaHaQz6BXMMT1eyg) - [Security configuration for document feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_ConfigureFeedSecurity.html?contentId=81ZE3rhDCoxvK6W9H64HXw) - [Disable a record feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_DisableARecordFeed.html?contentId=ltsMZCOu_PqomsPPu8fgrQ) - [Disable a document feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_DisableADocumentFeed.html?contentId=DwdA2e~jO2YGWdDxBd2nnA) - [Business rule installed with Live Feed Document](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_InstalledComponents.html?contentId=7_8VcqBZZJKtZ7h1~kP7jw) - [Record feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_RecordFeeds.html?contentId=7P6BXF5sUa4~yk7xb82PTA) - [Activate the Live Feed Document plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ActivateLiveFeedDocument.html?contentId=kLixBEwfS0XjqfoLJjDn1Q) - [Configure record feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_ConfigureRecordFeeds.html?contentId=iQt4z57AHyK2fr6fzAUzQA) - [Add Live Feed to a form header](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AddLiveFeedToAFormHeader.html?contentId=B1QDfnihwuyHZTHeyvvosA) - [Add Live Feed to a context menu](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AddLiveFeedToAContextMenu.html?contentId=v9dT4YEqYSinENkEv4u4ow) - [Disable a record feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_DisableARecordFeed_2.html?contentId=xvc0FuobP~oRtLB70cQQcQ) - [Configure security](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_ConfigureSecurity.html?contentId=oePyk5uFCfbaZaMNuPVK3w) - [Live Feed table notifications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_SetUpLiveFeedTableNotifications.html?contentId=ZE2dTOkXoegsiz~OOObu7w) - [Set up table notifications for task tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_SetUpATableNotifForATaskTable.html?contentId=b72wv7hibS2SlJC6Bwnkbg) - [Set up table notifications for non-task tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_SetUpTableNotifNonTaskTables.html?contentId=ko5hm~VmhYFn1qRISeuOSQ) - [Live Feed table notification examples](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_LFTableNotifiExamples.html?contentId=B1ys0Ez2VTDmLasXWVSh6g) - [Workaround posted](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_Example1WorkaroundPosted.html?contentId=a~jlzJaExUTYli4uloHJ0g) - [Problem resolved (advanced)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_Example2ProblemResolvedAdvanced.html?contentId=KqlT_ER3_z1uIKHbxgPXqw) - [Opportunity won (non-task)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_Example3OpportunityWonNonTask.html?contentId=FJY5TvZ4MTS13wg1~A5Ebg) - [Related feeds table notification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_Example4RelatedFeeds.html?contentId=xK4rXzaxtyg76DDNiONlAQ) - [Live Feed security and table access](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_LiveFeedTableAccessRules.html?contentId=~yACU7V2aptnoSkS~6UTgw) - [Limit Live Feed access by role](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_LimitLiveFeedAccessByRole.html?contentId=cklg2qvZxj3W6BSiyV2EKw) - [Manage Live Feed message content](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ManageLiveFeedMessageContent.html?contentId=IHdSWc2KqNUxXiKAvdbibA) - [Live Feed team security](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_LiveFeedTeamSecurity.html?contentId=Tj4HhjZeCv82zxdsUF2m9A) - [Restrict hashtag renaming](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_RestrictHashtagRenaming.html?contentId=zkAyVqIhLWtKH9og7Xvyxw) - [Provide access to Live Feed from CMS pages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AccessLiveFeedFromCMSPages.html?contentId=vEFsNFq6U2Tt368sDFtXJw) - [Using Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_UseLiveFeed.html?contentId=AtapmRgkXhi9pa3LGvs1wg) - [Use hashtags in Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_UseHashtagsInLiveFeed.html?contentId=ys~FwYmTm4c4qwpoQJUEIA) - [Tag messages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_TagMessages.html?contentId=LKoa8J2BhMfRfrvWbxBgsw) - [View an available hashtag](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ViewAnAvailableHashtag.html?contentId=sUiGMysWvlN9CP53FTMT1Q) - [Change a hashtag name and merge a hashtag](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ChngHTNameMergeHT.html?contentId=X9wpe6Au2uxyRiq~2owvTA) - [Add an image to a hashtag](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AddAnImageToAHashtag.html?contentId=ywUpb6SaX3Wnw3N2PNwORw) - [Follow and unfollow a hashtag](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_FollowAndUnfollowAHashtag.html?contentId=wLmOmy~JsY2vp79FuLBxuQ) - [Remove a hashtag from a posted message](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_RemoveAHashtagFromAPostedMessage.html?contentId=8B8WyEHWrc_p8csmJ3Ai~g) - [Use teams in Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_UseTeamsInLiveFeed.html?contentId=Oy5gGi28ZtfeMF7pzRApaQ) - [Create a Live Feed team](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_CreateATeam.html?contentId=XiHyFqZc0YztxUheYDyW5Q) - [Join a team](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_JoinATeam.html?contentId=PDnErIW_aA1O_foXO6YhzQ) - [View a team feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ViewATeamFeed.html?contentId=pHj5O142f9LdkmhNd8MFbg) - [View a team member](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ViewATeamMember.html?contentId=BJbZZo5dMbkJcDqI35zpdA) - [Invite a new member](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_InviteANewMember.html?contentId=_dzmEBDZ~5HJgYNyu8DnJw) - [Remove a member](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_RemoveAMember.html?contentId=ZukjEimYfQXY9DaPvEYXfQ) - [Subscribe to team and email notification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_SubscribToTeamEmailNotif.html?contentId=~uUMN7R9QsQdPK38v4dvzg) - [Subscribe a team to feed notification](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_SubscrbTeamToFeedNotif.html?contentId=QXuhETHAW9~y15~pIz1VIA) - [Leave a team](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_LeaveATeam.html?contentId=rvIcVq5Fzau~KjvHrvJ~tw) - [Modify a team](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ModifyATeam.html?contentId=JdgO_hqEjrKCdiIjnU1PvQ) - [Manage a membership request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ManageAMembershipRequest.html?contentId=1JqYuJ5XJINs8CD8GtFOWg) - [Delete a team](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_DeleteATeam.html?contentId=czSle4unLH4~nQDk_mVnYw) - [Use Live Feed to work on records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_UsingLiveFeedToWorkOnRecords.html?contentId=cmSCmqQOXqhIMo92ockafA) - [Add Live Feed to a homepage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AddingLiveFeedToAHomepage.html?contentId=5666w__dQj~KXmtfGt9zBA) - [Modifying and deleting document feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_ModifyDeleteDocFeeds.html?contentId=voq8GpOekn5fPP43pdiqgQ) - [Viewing Live Feed from records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_ViewingLiveFeedFromRecords.html?contentId=bCEUl1ooUnQv_QOOR4IwIw) - [Working with record feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_WorkingWithRecordFeeds.html?contentId=hgi7H17hLOVVD_LdBPu9BQ) - [Follow a record feed from a form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_FollowingRecordFeeds.html?contentId=jFB7iUZp3Gk_zCrvHs3hIw) - [Follow a record feed from a list](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_SelectingMultipleRecordsToFollow.html?contentId=c_0wPpzIG5ckWWSH5NO4XQ) - [Post a message to a record feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_PostingMessagesToRecordFeeds.html?contentId=OTPlMPBmzwkpyEKuB62jhA) - [Use feeds in Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_UseFeedsInLiveFeed.html?contentId=ZQmona_bpdV4waA_yg4p6w) - [Create a group feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_CreateAGroupFeed.html?contentId=XhDaMipIMwLQt~3SlCjmOA) - [Create record feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_CreateRecordFeeds.html?contentId=F7TkE_dqJiCubZ92fWnr1A) - [Control how Live Feed is enabled for records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_ControlLiveFeedEnabledForRec.html?contentId=f8rHFhzkE6XmAyxx752d6w) - [View the activity stream in record feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_ViewActiviStreamRecFeeds.html?contentId=O_cbWsv3xnDi7MTP5ni2WA) - [Participate in a feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ParticipateInAFeed.html?contentId=osMnZwYbPny6de~QuceZxQ) - [Mark a feed as a favorite](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_MarkAFeedAsAFavorite.html?contentId=0gobsM2p59M1lwhLvGEOfQ) - [View a feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ViewAFeed.html?contentId=syiD0r9P7nXAgJGYwwQQ6Q) - [View a feed member](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ViewAFeedMember.html?contentId=dh3I12AHOM5Ygqdih5qEUA) - [Invite a new member to a group feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_InviteANewMemberToAGroupFeed.html?contentId=UArK2o3Y5hRcw9VIMn~eWw) - [Invite a new member to a record feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_InviteANewMemberToARecordFeed.html?contentId=OydTHdayeRotG9RlgxBWHg) - [Remove a member from a feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_RemoveAMemberFromAFeed.html?contentId=Kr7StB8YxqO7pcrt8E~NSg) - [Subscribe to a feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_SubscribeToAFeed.html?contentId=N76eCK__LfGJ0UBXqaY98Q) - [Navigate between Live Feed and other modules](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_NavLiveFeedAndOtherMod.html?contentId=kCQ2Sxp~JHO9cPdavaRGdw) - [Leave a feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_LeaveAFeed.html?contentId=QS7i31BRYsXDtWM0avL_og) - [Delete a feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_DeleteAFeed.html?contentId=1k0~w34akCxrczTNkWDRmw) - [Live Feed UI overview](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_LiveFeedUIOverview.html?contentId=OhWzbqew~iqGnbN0ucyi~w) - [Update your Live Feed profile](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_UpdateYourProfile.html?contentId=MQ6otqTW~h9wyJWrKPTLxw) - [Work with Live Feed messages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_WorkingWithLiveFeedMessages.html?contentId=ibSsZuy3~SMAScuCUfd63w) - [View another Live Feed user](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ViewAnotherLiveFeedUser.html?contentId=_z2U1OFBAnqUEkmPf_UPJw) - [Follow other Live Feed users](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_FollowOtherLiveFeedUsers.html?contentId=VNYY03DbZph2a8f3AsuevQ) - [Select feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_SelectingFeeds.html?contentId=pn4Yzmp6vCGUUPaKAKmsNA) - [Follow feeds](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_FollowingFeeds.html?contentId=S6WBaivunWqqixDAgy3oag) - [Bookmark feeds and hashtags](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_BookmarkFeedsAndHashtags.html?contentId=GwCdHyQ3iLwsnkJ~yUDLiw) - [Add Live Feed to your homepage](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AddLiveFeedToYourHomepage.html?contentId=mkixK6eLj~XWb3r6WC3kDA) - [Post content in Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/c_PostContentInLiveFeed.html?contentId=w3bZXoLc8Lg1MuPChTAvGQ) - [Post a Live Feed message](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_PostLiveFeedMessages.html?contentId=hNekxlKGyB7xVDIGWwIjrQ) - [Reply to a Live Feed message](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_ReplyToAMessage.html?contentId=X0mMOwIHw2e6R8XPlX0gsg) - [Attach a file to a post or reply](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AttachAFileToAPostOrReply.html?contentId=CGU_Uv5AhlruGZ2Ye4QBlA) - [Copy an image from the clipboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_CopyAnImageFromTheClipboard.html?contentId=BTDEYJWxoV0Zbi9BKoKXSA) - [Add a link to a post or reply](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AddALinkToAPostOrReply.html?contentId=SwvuMp17I8HxAvQUNtOQSg) - [Add a knowledge article link to a post or reply](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AddKnowledgeArtLinkPostRep.html?contentId=9QPIb~24IwajxnOztj2a2A) - [Add a poll to a message](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_AddAPollToAMessage.html?contentId=PH1Zn8m6WqrLzKP3Ey9fPg) - [Add mentions to a message](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/add-mentions-to-message.html?contentId=uDQk0cjy7pWOaIZyj9SjWQ) - [Like a message](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_LikeAMessage.html?contentId=btuOMVzYRkmueozMzx2G9w) - [Delete a message](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/t_DeleteAMessage.html?contentId=h2MsWk02UZbWsBHAgkB4Tg) - [Live Feed reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/live-feed-reference.html?contentId=fhZshgsSn9H64YD6Ra7SCQ) - [Domain separation in Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_DomainSeparationInLiveFeed.html?contentId=0FX_79qdGlXi9cKqqg2C~w) - [Components installed with Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_InstalledWithLiveFeed.html?contentId=1dL~OF_gn472SMLNBuaNTQ) - [Tables installed with Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_TablesInstalledWithLiveFeed.html?contentId=PLXnGH5cq~2e3YWNGcyq_A) - [User roles installed with Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_UserRolesInstalledWithLiveFeed.html?contentId=sdLZOu9i9LGwWMshGhxKwg) - [Script includes installed with Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_ScriptIncludesIWLiveFeed.html?contentId=_s_Ntmd7EAt4UndDslR8IA) - [Business rules installed with Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_BRIWLiveFeed.html?contentId=J2lUAjetnfWd9UwzioTruA) - [Email notifications installed with Live Feed](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/live-feed/r_EmailNotificationsUsedByLiveFeed.html?contentId=LHyoSpIu1vzX1nW9toNXIg) - [E-signature](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/e-signature/e-signature.html?contentId=a2AYikcWk_bjE~k_TLR63g) - [Activating e-signature](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/e-signature/activate-e-signature.html?contentId=PY7Z_RQ7P5gRX5~2j8WSDw) - [Using e-signature](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/e-signature/using-esignature.html?contentId=Ipw4dXbY8UcvbxN6PtdH_Q) - [Create or modify an e-signature template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/e-signature/configure-e-signature-configuration.html?contentId=AcDsO0SmgHQhX2vA5x5lug) - [Using e-signature template for non-HR tasks](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/e-signature/configure-e-signature-non-hr.html?contentId=wB6bRfd8cdVE7nxvJkdRbg) - [E-signature reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/e-signature/esignature-reference.html?contentId=e~_aMET_H8KbJZoAONoNBA) - [Components installed with e-signature](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/e-signature/components-installed-with-e-signature.html?contentId=sKdhR9Ct66A23L48P3lztA) - [ServiceNow Voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cloud-call-center-overview.html?contentId=obeg4cEJ5B7sultrsCMW8Q) - [Exploring ServiceNow Voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/ccc-explore.html?contentId=BN1ya8ddG50Cylybw~2rBg) - [Setting up ServiceNow Voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/ccc-setup.html?contentId=Ymb_oFWMBx~BFNpe0To5zA) - [Install ServiceNow Voice applications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/install-ccc-apps.html?contentId=A9rsbLfhGbB5dbmZB0g9pQ) - [Domain separation and ServiceNow Voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/domain-separation-voice.html?contentId=_Apk5xSOCwyUAQE6LDfwPg) - [Configuring a phone PIN](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/set-pin-ccc.html?contentId=QJk5RvwHaW7DJe0x4_O4Og) - [Configure the E.164 format for a consumer phone number](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-e614-consumer.html?contentId=5CwaF4GivxJ0hJKb1EFoZA) - [Configuring CTI component logging](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/config-cti-comp-log.html?contentId=HYpOCnX8D92ZXNfGXHsYrA) - [Configure Real Time Transcription for ServiceNow Voice Customer Service Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-rtt-sn-voice.html?contentId=rZOlRcqobrjbLDYDM4z6JA) - [Set up Real-Time Transcription for ServiceNow Voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/set-up-rtt.html?contentId=3uNkD0NgrLhjy7KwekcZfA) - [Configure Real Time Transcription for ServiceNow Voice for IT Service Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-rtt-sn-voice-itsm.html?contentId=xg5GXyn0hbj2mbE7eQ4A7A) - [Set up Real-Time Transcription for ServiceNow Voice for IT Service Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/set-up-rtt-itsm.html?contentId=giLzwgQq_ikzwy1xoZx3Gw) - [Scripting for operation handlers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/cloud-call-center-api.html?contentId=VbpqP1qVLSGPzz2leDznIA) - [Provider configuration in Voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/provider-configuration-ccc.html?contentId=U03HJVAggRpt38aCR_r~JQ) - [Extension points in Voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/extension-point-ccc.html?contentId=GWAiZFE9rGomb3PsCAaAVw) - [Using Voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/use-ccc.html?contentId=V1P65CiWvLEyP_jFIFr4Sg) - [Integrating with applications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integrate-ccc-other-apps.html?contentId=Vat9U6_eiqyAXPRy1jdlFg) - [Integrate ServiceNow Voice with Amazon Connect](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integrate-ccc-amazonconnect.html?contentId=R51Dycz5ZI9DVWuMBSIpdg) - [Configure a contact flow for an automated caller interaction](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/establish-automated-bot-interactions.html?contentId=prKouufNaoawq7jbD_uCCQ) - [Integrating ServiceNow Voice with ITSM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integrate-ccc-itsm.html?contentId=2JU9mzfoXR5VF_jZHS1sTg) - [Install ServiceNow Voice for ITSM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/install-ccc-itsm.html?contentId=QX_sy_y6aIWiAhtozgonJA) - [Real time transcriptions for ServiceNow Voice for IT Service Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/using-voice-rtt-itsm.html?contentId=MbaGvkaEuTKixlVfO_~CNA) - [Enable native voice control in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/itsm-native-voice-record-page.html?contentId=KNT6T96Y28eYy_BTLF~LHQ) - [Integrating ServiceNow Voice with CSM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integrating-ccc-csm.html?contentId=ny_gRy9zJZ8~DBb4Wm~ZSw) - [Install ServiceNow Voice for CSM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/install-ccc-csm.html?contentId=sfaEQ2YLY22szZBjYjoTDQ) - [Configuring the phone PIN settings for ServiceNow Voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/ccc-csm-config-pin.html?contentId=uwGm_nm8ISAcR9DkUVXWXA) - [Real time transcriptions for ServiceNow Voice for Customer Service Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/using-voice-rtt.html?contentId=zNF78iK5JQMdHPV4Uxx~oQ) - [Integrating ServiceNow Voice with Virtual Agent](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integrate-voice-va.html?contentId=jG5lfTe9djipzkOr7NzwIQ) - [Integrate Advanced Work Assignment AWA Voice routing](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integr-awa-vr.html?contentId=qOH2UtecuNjrVhN_FYIRBA) - [Integrating ServiceNow Voice for HR](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/integrate-voice-hr-agent.html?contentId=h4aYtHN_1mOo2IkBOa1MUg) - [Install ServiceNow Voice for HR](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/install-voice-hr.html?contentId=03KrUzmnGyu~E2VWukLXyg) - [Add Interaction Related Records to HR Agent workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/add-interaction-related-records.html?contentId=5ZAe8zibREw_6Sze8ApQ5A) - [ServiceNow Voice reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/ccc-reference.html?contentId=nri0rOlsIe_qtKBvZgKe0g) - [Components installed with ServiceNow Voice Core](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instld-with-cloud-call-center.html?contentId=C29X8f1dEliAqNBBs3XpKw) - [Components installed with Amazon Connect Integration with ServiceNow Voice](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instld-with-amazn-cnct-integ.html?contentId=scZlUvpmxAcgszCOMtV_tQ) - [Components installed with ServiceNow Voice for ITSM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instld-with-cloud-call-center-itsm.html?contentId=qi5k5gqiUSyops7qFXaITA) - [Components installed with ServiceNow Voice for CSM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instld-with-ccc-csm.html?contentId=2HSnWdHZs4X0xq8D1n6Wvw) - [Components installed with ServiceNow Voice for HR Agent Workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/instld-with-hr-agent.html?contentId=GuPzVIXimn~JF7uSBI~LyA) - [ServiceNow AI Platform Additional Capabilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/now-platform-additional-capabilities.html?contentId=_aQEVNNqBpxImbttp6Vrmw) - [Connect](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_Connect.html?contentId=dfsEjrTPBmfSjdtLUwlHnQ) - [Supported browsers for Connect Chat](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/r_SupportedBrowsersForConnect.html?contentId=RTjbbVoQXka1gIkOLhs_7Q) - [Activate Connect](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_ActivateConnect.html?contentId=7Jx1Hu4rp95KHP7ff1l4KA) - [Activate Connect Support](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_ActivateConnectSupport.html?contentId=vE074rDykz0VfieLDK_90g) - [Connect interface](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_connect-interface.html?contentId=w9u4sKjp23fbBoHqKHRiEA) - [Connect overlay](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_CollaborationOverlay.html?contentId=y7V77BBkBVfvB31qN2gBaw) - [Connect workspace](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_CollaborationWorkspace.html?contentId=D5QGqlTvpe_Rawmwq_b2ww) - [Enable or disable Connect notifications globally](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_EnableDisableConnectNotifications.html?contentId=W96ZIDkrGVgiJGfaZNzLBw) - [Edit which notifications you receive for a conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_EditNotifRecAConv.html?contentId=swRjyr2Q~R95YoPmA6B3bg) - [Upload a profile picture](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_UploadAProfilePicture.html?contentId=31ectnwzclw~9_Kh0ur3fA) - [Drag a file into a Connect conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_DragAndDropAFileInAChatWindow.html?contentId=WTgjd2ca5cQyEu~1GQJ65w) - [Share a VTB in Connect conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_ShareVTB.html?contentId=U0JJaD2vvt2ItKYrAScHbA) - [Mention a user in a Connect conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_MentionUserInConnectConversation.html?contentId=idbYhcSRzmsT9kiDB5vpvQ) - [Connect administration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_ConnectAdministration.html?contentId=ET9s9CyhTwfSLm6QK5_AFQ) - [Properties for Connect](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/r_PropertiesForConnect.html?contentId=Fp4PNApphXjC8r13_bSVEQ) - [Configure the polling interval](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_ConfigureThePollingInterval.html?contentId=zgNBg3zUirUQhWA8w4TAEQ) - [Disable the Connect overlay](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_DisableTheCollaborationOverlay.html?contentId=gyL_1lYay27Hu9isQlD4HQ) - [Customize the Connect audio notification sound](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_CustomizeConnectAudioNotifSound.html?contentId=jojM7lT_08CtcfDt9uG6RQ) - [Administer Connect actions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_AdministerConnectActions.html?contentId=wpXR7q7KDhYTmY5B8bAbsQ) - [Configure the fields on a record card in Connect](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/configure-card-fields-connect.html?contentId=N5ICVxVL~OX~fyhLBYLPFQ) - [Disable specific URLs for Connect](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/hide-TLDs-chat.html?contentId=zzpiWnPHkaRGv9k4Ne5mGw) - [Connect Chat](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_Collaboration.html?contentId=sLfp0jkVdrlWb2ede8GuVw) - [Connect Chat use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_CollaborationUse.html?contentId=d0Ad5Lnf1ehGxaGD29aZDg) - [Start a direct or group conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_StartAConversation.html?contentId=kyVYKmBUeb_sbKmBMOokPg) - [Follow a record in Connect](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_StartARecordConversation.html?contentId=u7Obd1CSsxGPo3MU1Wtwkw) - [Edit basic conversation details](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_EditBasicConversationDetails.html?contentId=VhQTC1Q6LOie7UceW3_HLg) - [Add or remove conversation members](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_AddOrRemoveConversationMembers.html?contentId=1056po301N1Y9sz0pglFtQ) - [Create a Connect conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_ConversationVTB.html?contentId=N8t1glP5e2Cqzy9pSM~NKw) - [Connect Chat administration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_CollaborationAdministration.html?contentId=ZRIimQxnK1~y7DQQoL498A) - [Connect Support](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_ConnectSupport.html?contentId=62bN1We8QjH1GmOQQU8JVA) - [Monitor incoming Connect Support conversations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_MonitorIncomingConnectSupport.html?contentId=LIQyaq17xisi4cStNcjdhQ) - [Share knowledge in a Connect Support conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_ShareKnowledgeInConnectSupport.html?contentId=1sKNaURACnk~sTRepXvFNg) - [Transfer a Connect Support conversation to a different agent or queue](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_TransferAConnectSupportConvo.html?contentId=D_0~_KZScPBCaHD7Hak64w) - [Add a user to a Connect Support conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/add-users-to-support-chat.html?contentId=a5YDTEJZbzWW0tjoDaPPww) - [Escalate a Connect Support conversation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_EscalateAConnectSupportConvo.html?contentId=FzBo4tmBGnDZmR90y0KGfQ) - [Connect Support chat states](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/connect-support-chat-states.html?contentId=W_5Wxsn7Sb6yUa4OYOJeuQ) - [Connect Support administration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_ConnectSupportAdministration.html?contentId=4Pj~sUhkhEN7HMX1swlWAg) - [Migrate from legacy chat to Connect Support](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_ConnectSupportMigration.html?contentId=a4136H2stNvOycYizWaUpw) - [Properties for Connect Support](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/r_PropertiesForConnectSupport.html?contentId=wL65WVNIRY6r~olE29TLHg) - [Administer Connect Support queues](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_AdministerConnectSupportQueues.html?contentId=_KFze7i0VwU2BAnFFRBGow) - [Make a Connect Support queue accessible to end users](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/t_MakeConnectSupportQueueAccessible.html?contentId=WVxGuPuMq41u5wrIUGRklg) - [Add a scripted extension point for Connect Support chats](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/create-connect-extension-point.html?contentId=mqEE_QBoh98OgWE7psjTQA) - [Connect Support metrics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/c_ConnectSupportMetrics.html?contentId=wIh8jRVRCSVk9GwLymuHjw) - [Configure the add support users property](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/config-add-support-user.html?contentId=ni0n3FJVtRxvZSEYkl3aOg) - [Service Desk Chat Platform Analytics Solutions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/service-desk-chat-content-pack.html?contentId=cjX~nCgkoRQKbx8~2damOw) - [Connect Support and Service Portal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/connect/connect-support-sp.html?contentId=v9dLWY8rJuI95AmXKSK2mQ) - [Classic Orchestration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r-orchestration.html?contentId=T4lJSomoXNuxGgAaFt48gA) - [Introduction to Orchestration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r-orchestration-introduction.html?contentId=PfsQeQbtlrohbLvSNSSOtQ) - [Domain separation and Orchestration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/domain-separation-orchestration.html?contentId=DJq60MtR4RrqpPyd_UHdOA) - [Activate Orchestration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_ActivateOrchestration.html?contentId=GRF95Xtv__zM1yzTpBwhBg) - [List of Orchestration plugins](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/list-orchestration-plugins.html?contentId=BN8WbKo9D~l90oTuUV_kbA) - [Orchestration Runtime plugin](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/orchestration-runtime-plugin.html?contentId=X3QXZxJoOI0v~ahKx4weKA) - [List of Orchestration activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_ListOfOrchestrationActivities.html?contentId=XfaxO~TDM~ALeRJgSc86uA) - [Available activity packs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_ActivateAnActivityPack.html?contentId=KPGoogXp_rYtlXbfKWgNhw) - [Deprecated Orchestration activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_OrchestrationBasicActivities.html?contentId=SbLdKPFyzY8Mi8ZD6MIkLA) - [Reactivate a deprecated activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_ReactivateDeprecatedActivity.html?contentId=IhymVKB4qO_1~toUsrZH9Q) - [SOAP Message workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_SOAPMessageActivity.html?contentId=bM8LRPioEsNXK4rYxoZX7Q) - [Probes used by Orchestration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_OrchestrationProbes.html?contentId=OJ_tHWyi5dRSMcAx2l9dww) - [PowerShell activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrPowerShellActivities.html?contentId=nE9MKdRV5Viz94wB2MOANg) - [SSH activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationSSHActivities.html?contentId=7GW7mwzGBscI4Texjg4UlA) - [Orchestration applications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationApplications.html?contentId=mx22PC7QpbScgq~HuJwNxw) - [Orchestration ROI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationROI.html?contentId=wnq5LJJJZyqQ16DWKuIvpg) - [Create Orchestration ROI labor rate cards](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateOrchROILaborRateCard.html?contentId=XoT5Bfz6p~~Y78NgvYWzLA) - [Create an Orchestration ROI automation entry record](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateOrchROIAutoEntryRecord.html?contentId=IMyHuwJvdVmiro9KROPorQ) - [Create an Orchestration ROI correlated task rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateOrchROICorrTaskRule.html?contentId=eV2roeWEEaIzMebdxMQ2fQ) - [Configure the time range for Orchestration ROI calculations](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_ConfigTimeOrchROICalc.html?contentId=ReMMgGM28Etiy8vGyY5k2w) - [Installed with Orchestration ROI](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_InstalledWithOrchestrationROI.html?contentId=_8X2WGO5dkX5xn07TZrWTg) - [Orchestration ROI reports](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationROIDashboards.html?contentId=oMyDprvVsVLZLGx2WRR6Gg) - [Orchestration ROI standard reports](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_OrchestrationROIStandardDashboard.html?contentId=aCM29sWYUlvmI3knA~7KhA) - [Orchestration ROI premium reports](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_OrchestrationROIPremiumDashboard.html?contentId=EVVYED~sRcZ5cyQgdUWdgQ) - [Client Software Distribution](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_ClientSoftwareDistribution.html?contentId=vN9N1cjZxfS3FgzQKgGsEA) - [Request client software distribution](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_ActivateClientSWDistribution.html?contentId=YaH10QMON2neDQxFpOo_cg) - [Installed with client software distribution](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_IWClientSWDist.html?contentId=YHFx5g7C0ZgJmG97~0ymdA) - [Create licenses and counters for distributed software](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateLicsAndCountsForDistSW.html?contentId=kayilZAMZM0rN38sGSheTQ) - [Extend a software lease](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/extend-software-lease.html?contentId=xvLILQf8dEEtM3DmcOnQLw) - [Client software distribution from SCCM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_CSDFromAnSCCMHost.html?contentId=Ca~KPu96ncSOrG_59zqSuA) - [Configuring SCCM](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/configuring-sccm.html?contentId=H1nMxnMo8pxTgASvIyXT~w) - [Configure the Application Administrator role on the SCCM server](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t-config-SCCM-deployment-manager.html?contentId=VoqVL0QIBI3BRoH_~tWPIg) - [Update the SCCM cmdlet libraries](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t-update-sccm-cmdlet-libraries.html?contentId=iLO6rD6~adjsfyvl4gta~g) - [Configure the MID Server for SCCM activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/config-mid-sccm-activities.html?contentId=jgsr8ijQXnvSrHDqAWWakw) - [Create Windows credentials for SCCM deployments](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateWinCredSCCM.html?contentId=YGjJ8bldD8NdtVTYFau0GA) - [Retrieve SCCM data for client software distribution](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_RetrieveSCCMDataClientSWDist.html?contentId=WNpk13hH1CbkqcUlYX2U1w) - [Set up a software model for an SCCM application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateSWModelSCCMApp.html?contentId=3k4a9OzLXH~~VMs36bg_rw) - [Define an SCCM configuration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_ConfigureSCCMCollections.html?contentId=MbB5dvjjaJR1AP~MRbQLNA) - [Create a catalog item for an SCCM application](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateCatItemSCCMApp.html?contentId=em5~rbDSnTIA1ZuL4nRYdQ) - [SCCM deployment](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_SCCMDeploymentProcessWorkflow.html?contentId=~vbCxPvhN5BKPufCBc0qig) - [Client software distribution validation process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_ClientSWDistValidProcess.html?contentId=SMwW100UCOXMbN9OnvElAg) - [SCCM software revocation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_SCCMSoftwareRevocation.html?contentId=VjZcgLct3LIvci2Q6MAn8g) - [Client software distribution dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_ClientSWDistributionDash.html?contentId=MAcYpChNmMv24z~kytBMqg) - [Client software distribution extension framework](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_CSDExtensionFramework.html?contentId=woqi9H0UE7yJ29YE8H1Ozg) - [Configure client software distribution providers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_ConfigCSDProviders.html?contentId=wZB8PYBQYQBd8ptBHCuktA) - [Client software distribution extension keys](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_CSDExtensionKeys.html?contentId=E2cXF1Ocm1VZrlpVUJt~fg) - [Client software distribution extension points](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_CSDExtensionPoints.html?contentId=~ezxzZE1dJpnXB97jr~6~A) - [Orchestration examples](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationExamples.html?contentId=ye6snvLPvklyCnYoOoNraA) - [Active Directory automation example](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchExmplActiveDirUserMgmt.html?contentId=Pts7iSMPkCycok3YsUVbBA) - [Orchestration activity packs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationActivityPacks.html?contentId=t5Q6ITS~Hy1uZ6v29nGNxw) - [Use an activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_UseAnActivityDesignerPack.html?contentId=3gKeomWmgKMoQi6sjaX5LA) - [Active Directory activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchActiveDirectoryActivities.html?contentId=NY1RGyyUKdFVaJ7GDBia2g) - [Add User to Group AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_AddUserToGroupADActivity.html?contentId=RVFNpODo3mRgR9X0xKokwA) - [Change AD User Password activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_ChangeADUserPassword.html?contentId=PjJR4~yNB3XzKRF5tJlJkw) - [Create AD Object activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_CreateADObject.html?contentId=x3eWDYnNRteVkkqRqutxdg) - [Disable AD User Account activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_DisableADUserAccount.html?contentId=OVEBbNzJT1qj74c2OK6h8A) - [Enable AD User Account activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_EnableADUserAccount.html?contentId=~HL8HWQ_Fv~Q1TncLs8gdw) - [Is AD Account Locked activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_IsADAccountLocked.html?contentId=gCXMdKAe6mKJrSszbrXqMQ) - [Query AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_QueryAD.html?contentId=SNKk_0iyqbK4Y0j~D02wfA) - [Remove AD Object activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_RemoveADObject.html?contentId=DJSGwL8R7qGqLRV6gc7wJA) - [Remove User from Group AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_RemoveUserFromGroupADActivity.html?contentId=U4sItGB_YqF3gISX2v5a8Q) - [Reset AD User Password activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_ResetADUserPassword.html?contentId=pu4OXJsjaBcuBFksCdkCkQ) - [Unlock AD Account activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_UnlockADAccount.html?contentId=dAb_QuAWtLpzx5HyWCFwBQ) - [Update AD Object activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_UpdateADObject.html?contentId=yMX76BwKs4saTp5OaiinyA) - [Azure AD activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_AzureADActivityPack.html?contentId=UL6uXuv2uK34Tic_QPilPw) - [Add User to Group Azure AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_AddUserToGroupAzureADActivity.html?contentId=9t8B6vjkRRJk89RpuJgdAA) - [Assign User License Azure AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_AssignUserLicenseAzureADActivity.html?contentId=aL5Qo_dLK2ShtnL9lzVPsg) - [Create User Azure AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_CreateUserAzureADActivity.html?contentId=hR5wGEJkp_w6hNJeGGzxJw) - [Delete User Azure AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_DeleteUserAzureADActivity.html?contentId=ZyD~EH9tTwjRwMxIWH71OA) - [Get User Info Azure AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_GetUserInfoAzureADActivity.html?contentId=FWDIpkXnVf60jOJyIHnlMw) - [Remove User from Group Azure AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_RemoveUserFromGroupAzureActivity.html?contentId=ccImRiyh0JoU3~78IBc0Zw) - [Remove User License Azure AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_RemoveUserLicenseAzureADActivity.html?contentId=LQUv537q71KTs0NzW6ClSA) - [Reset User Password Azure AD activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_ResetUserPasswordAzureADActivity.html?contentId=hWYCGxVWs2eNQQ17KocOCA) - [Exchange activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationExchangeActivities.html?contentId=IRUuq~QjkgOsvO7AvysILg) - [Configure MID Server for Exchange](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_ConfigureMIDServerForExchange.html?contentId=T~nGLBnC3mWpYiM1CPQ_sw) - [Pass multivalued properties with an Exchange activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_PassMultivaluedProperties.html?contentId=wzef85bT3AOCdSX_LfYbCw) - [Create Address List activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_CreateAddressListActivity.html?contentId=C7s_JVFSid6WWHlbPyC8RQ) - [Delete Address List activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_DeleteAddressListActivity.html?contentId=5QJY9OGngSbVHHFEAK75KQ) - [Get Address List activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_GetAddressListActivity.html?contentId=Kul7ioc033ULk4Bi8YVycA) - [Move Address List activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_MoveAddressListActivity.html?contentId=N~f9Af4uKJsJ_nFFruxUyg) - [Set Address List activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_SetAddressListActivity.html?contentId=x0NaAo3_KXAmAhyo4P0UNQ) - [Update Address List activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_UpdateAddressListActivity.html?contentId=EqUBh~SumEFExIJ2OFWarA) - [Create Mailbox activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_CreateMailboxActivity.html?contentId=DCRHFnz56qReSfMSsLWY4A) - [Delete Mailbox activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_DeleteMailboxActivity.html?contentId=f_4LUTgL2AXYuxQuAyaszg) - [Disable Mailbox activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_DisableMailboxActivity.html?contentId=H7vqpPcH3tFMJsXhZzwVuw) - [Enable Mailbox activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_EnableMailboxActivity.html?contentId=AQd4MpGGZxXeQOscV4cLBg) - [Get Mailbox activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_GetMailboxActivity.html?contentId=b9EX7toF0KBvzIR93UqzzQ) - [Set Mailbox activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_SetMailboxActivity.html?contentId=1I8KWushEs5goP7KTAmsGw) - [F5 Network Management activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchF5LoadBalancerActivities.html?contentId=CK_U8INLA4rRdrbSvtmwpg) - [Add F5 Pool Member activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_AddF5PoolMemberActivity.html?contentId=m3hsYzstwDxoP850syM3cA) - [Get F5 Pool Member activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_GetF5PoolMemberActivity.html?contentId=k_9UoH9sGkczlK0i48B8WA) - [Delete F5 Virtual Server activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_DeleteF5VirtualServerActivity.html?contentId=F9G8do8nbSm0w8yYIAU07w) - [Check F5 Pool activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_CheckF5PoolActivity.html?contentId=un2eJZ2loGjNRdO_6fFo2g) - [Add F5 Profile to Virtual Server activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_AddF5ProfileToVirtualServerActivity.html?contentId=VklC~EBZ9FATgf3Jekkkvw) - [Modify F5 Virtual Server activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_ModifyF5VirtualServerActivity.html?contentId=25lGsFhmFYJal3lnZGhm6A) - [Add F5 Virtual Server activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_AddF5VirtualServerActivity.html?contentId=t3AQjY3juG2obeAn7cDbuw) - [Delete F5 Pool Member activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_DeleteF5PoolMemberActivity.html?contentId=d2zeZ6dvYU4l_M~RBWGaaA) - [Delete F5 Pool activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_DeleteF5PoolActivity.html?contentId=OA8ZHg972KX9xJgjHDnmMQ) - [Add F5 Pool activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_AddF5PoolActivity.html?contentId=ihddxU1TOhD4aWBh0kHVGQ) - [Infoblox DDI activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_InfobloxDDIActivityPack.html?contentId=y7D83m43UO~om~R~Yc_MuQ) - [Create a REST credential for Infoblox activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateRESTCredRecInfoBloxAct.html?contentId=nVZhOgtGCxVavWcABBIKsA) - [Infoblox workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_InfobloxWorkflows.html?contentId=iZAOpr_v2u6XX9f35KR~XA) - [Infoblox roles and permissions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/infoblox-roles-permissions.html?contentId=1z37cWEjPfBzSFVUvNAO5g) - [Infoblox DHCP activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_InfobloxDHCPActivities.html?contentId=v4idZNwheIewbZkWb~6Bmg) - [Infoblox DNS activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_InfobloxDNSActivities.html?contentId=AudGwik6JtD_JR8HqCQAbg) - [Infoblox IPAM activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_InfobloxIPAMActivities.html?contentId=GbR5qQYFsRSQeO_QIhqGxQ) - [Infoblox network activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_InfobloxNetworkActivities.html?contentId=enYUCEnFojNVy~FpiWr7_w) - [PowerShell activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrPwrshellActivityPack.html?contentId=1dUeoCC1AFOxGqH7w_W62Q) - [PowerShell activity designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_PowershellActivityDesigner.html?contentId=0siYDwfSBw8ib_pS5fcoLw) - [PowerShell protocols and troubleshooting](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/powershell-protocols.html?contentId=2l92vV9Wtoy92xDyUwxyVQ) - [MID Server PowerShell files](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/mid-server-powershell-files.html?contentId=JlLbB8rJhKq77_8bN6kYqA) - [PowerShell troubleshooting](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/powershell-troubleshooting.html?contentId=eW2bhC925y0g1KnrHlvwAQ) - [Join Domain activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_JoinDomainActivity.html?contentId=f_d480K1AnlfbJx1KcysZA) - [Install Windows App activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_InstallWindowsAppActivity.html?contentId=UZKxuDQYYYXUqASkXFoQYQ) - [Change Service State activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_ChangeServiceState.html?contentId=l4dqimEBdNMHZPdCpgWzQg) - [Restart Windows Server activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_RestartWindowsServerActivity.html?contentId=VTHsA3~NmMu0V7U5cPDwwA) - [Uninstall Windows App activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_UninstallWindowsAppActivity.html?contentId=hnme1fHWBjaPtWz9g7DKEg) - [Probe activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/probe_activity-pack.html?contentId=JlbHt3Rr3IcR~FIGAUMuag) - [SCCM activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_SCCMActivityPack.html?contentId=5Cr~dJXEUTadue_UCCxYAg) - [Request SCCM activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_ActivateSysCentrConfigMgrActiv.html?contentId=DveAz1h1eocjEfAt6lI~nA) - [Configure the MID Server for SCCM activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_ConfigMIDServerForSCCMActivities.html?contentId=qtqqtfYC5SK8F2JOh6nb~g) - [Add to Device Collection activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_AddToDeviceCollectionActivity.html?contentId=XcIMIV~d7SBaoZY1vwnpfw) - [Add to User Collection activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_AddToUserCollectionActivity.html?contentId=RUO~bRcpvJknVZurix5Ssg) - [Get Applications activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_GetApplicationsActivity.html?contentId=1BHqoNz9lXvrVkE6Rsf_QA) - [Get Deployments activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_GetDeploymentsActivity.html?contentId=ctxjn9Zccuj6ARnoOCiRhQ) - [Get Device Collections activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_GetDeviceCollectionsActivity.html?contentId=hBt7enbr5MineNDxTHf0kQ) - [Get User Collections activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_GetUserCollectionsActivity.html?contentId=ktD8MP81nzlu_z_eg57Tsw) - [Is Device in Collection activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/device-exists-sccm-collection.html?contentId=lvklrF_Qge5sRuABgzr50w) - [Is User in Collection activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/user-exists-sccm-collection.html?contentId=cK3c0h9ERdEKeGmjI7oByg) - [Remove from Device Collection activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_RemoveFmDevicCollectionActivity.html?contentId=lfYAulu2JpOw22wZBax1wA) - [Remove from User Collection activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_RemoveFromUserCollectionActivity.html?contentId=dQmPKqg1y27FqpuTPDqrAg) - [SFTP File Transfer activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationSFTPActivityPack.html?contentId=1W34zAO3of5T5D4McKiu2g) - [SFTP File Transfer workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_SFTPWorkflow.html?contentId=G9typseifOhmXjDFHIVf7w) - [Copy File activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_CopyFileActivity.html?contentId=i40QUU1oR1ELztfEcwWLAg) - [Create Directory activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_CreateDirectoryActivity.html?contentId=I_mzGbpRiw_5GWOjFiROag) - [Get File List activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_GetFileListActivity.html?contentId=7~XdWYR0c10vGFv7B42v1g) - [Remove File or Directory activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_RemoveFileOrDirectoryActivity.html?contentId=fov9pGMtSpjkPGMa~QKvuw) - [Rename File or Directory activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_RenameFileOrDirectoryActivity.html?contentId=FujtYvfXg1uIEr88QWBAIg) - [Set File Attributes activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_SetFileAttributesActivity.html?contentId=Xg1Q~JjHi8dLBjw2bNXo2A) - [SSH activity pack](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationSSHCustomActivities.html?contentId=kLwpMI4WZSjTYNUTDnpPag) - [Secure Copy activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_SecureCopyActivity.html?contentId=TsCmhJXHQwJKCMUEce7V4Q) - [Files Compare activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_FilesCompareActivity.html?contentId=swXdX0AFY9CHQ_I9kxDAtQ) - [File Read activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_FileReadActivity.html?contentId=JOlk_Y8vAFLlCmcSo6AQ3g) - [File Write activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_FileWriteActivity.html?contentId=YhHYPx~seUjicm2gV50TmQ) - [File Copy activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_FileCopyActivity.html?contentId=Ws8JDuFSQRPZeYQwGWaQ0w) - [File Replace String activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_FileReplaceStringActivity.html?contentId=MPCUPnDHlk1Vre1I5AeTzQ) - [Reset Linux User Password activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_ResetLinuxUserPasswordActivity.html?contentId=yXs9V4YEkfLeEbYgvac2sw) - [Global activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/global-activity-pack.html?contentId=I4O8LPfH2_k4GWLVPuxhYg) - [Orchestration activity designer](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_WorkflowActivityDesigner.html?contentId=kY9cpsR8Tyf69_uE9JoQDQ) - [Introduction to credentials, connections, and aliases for Orchestration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/credentials-conn-alias-orch.html?contentId=sW93JfSE8rFZfjuwSxW07g) - [Create custom activities using custom activity designer templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/create-custom-activities.html?contentId=225jHUKl7wYlKuRDmqV_wA) - [General properties for activity designer templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/General-Flds-Templates.html?contentId=YFGd6umMMqZZwATUjzo0Aw) - [Create input variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/CreateInputVariables.html?contentId=ux8QJ7_oPVhZCLTSfCHXUg) - [Data encryption for activity variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_DataEncryptActivityVariables.html?contentId=PtCGWwIHfHjh9DCLQNBTyw) - [Activity designer template pre-processing fields](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/PreprocessFields.html?contentId=HkgFEUGq_sr1smGS51~syg) - [Template post-processing fields](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/template-post-process-field.html?contentId=RE45bddhirFtQ~QtzhhXJw) - [Auto-map activity output variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/automap-output-variable-inputs.html?contentId=Q0yAe55y6WfDZhiRJejksg) - [Create an output variable](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateAnOutputVariable.html?contentId=LB_xJ1LR3G4PPkdK688MVQ) - [Create a parsing rule](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateAParsingRule.html?contentId=bvT7V9GLb46h4jDYeD0r7w) - [Activity conditions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/conditions.html?contentId=s3dUVd_mZ81Hf2B_vBjWvQ) - [Orchestration custom activity templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_ActivityDesignerComponents.html?contentId=fTWjSgatcyW7o7ubgKUAeA) - [Create a JDBC activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateAJDBCActivity.html?contentId=hfmiRPafUX41IFp3fkprJw) - [Create a SOAP web service activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateASOAPWebServiceActivity.html?contentId=ZI5P~KUMLUXLVxLQqqaa6Q) - [Auto-map SOAP activity output variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_AutoMapSOAPActivOutputVarble.html?contentId=kc~EY4kfNVIWXMJvDH~u5Q) - [Configure the SOAP execution command](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_MapSOAPVariablesToExecutionComm.html?contentId=blLPJQos_WEqIvre7sWf9A) - [SOAP template execution parameters](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_SOAPTemplateExecutionParams.html?contentId=L0WdGkf~m8rs4Zdm5nRyiA) - [Create a JavaScript array in a SOAP template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CrtJvScrArrSTemplate.html?contentId=OtJPHXT81a031~X4C9Lx2g) - [SOAP template post-processing parameters](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/r_STPstPPrm.html?contentId=uvdx7xUxSxGIhqJ7OWPFig) - [Create a JavaScript Probe activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateAJavaScriptProbeActivity.html?contentId=9kj_q8~PlbBvVl8J2ooofg) - [Create a PowerShell activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateAPowershellActivity.html?contentId=KtZj1qCbYOYYjVCupeE9mQ) - [Create a REST web service activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateARESTWebServiceActivity.html?contentId=278dcsmYv9T4bgjXNpFVHA) - [Create an SFTP activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateAnSFTPActivity.html?contentId=Rkac5oRSlZKZeWG2cGGckg) - [Create a probe activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateAProbeActivity.html?contentId=tQ9nbKD9u6AFcu6QNpxSwA) - [Create an SSH activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateAnSSHActivity.html?contentId=NYk5GOmU4VoOE11IqxC5cw) - [Create a run script activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateARunScriptActivity.html?contentId=p7V2YYorulTU6yiehPzgyg) - [Create a JMS activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CreateAJMSActivity.html?contentId=M8xlh~GbTiM2CO5IMpqANA) - [Activity scoping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_ActivityScoping.html?contentId=1ONjtvKx1s0wMZ~LenR4uA) - [Publish a custom activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_PublishACustomActivity.html?contentId=GZ7yKJhK0Ga1~wGYsH9ZWQ) - [Copy a custom activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/t_CopyACustomActivity.html?contentId=~KMWFjESNMWiU1MxO0CvdQ) - [Orchestration databus](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationDatabus.html?contentId=86Y7Ysx6rzQG16dv54fLcQ) - [MID Servers for Orchestration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/c_OrchestrationMID.html?contentId=JH3t7WcH8_WvDn~G_GIRlA) - [MID Server capabilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/mid-server-capabilities.html?contentId=nlg_hUume6_iUzGPzyxaQw) - [Configure MID Server capabilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/configure-capabilities.html?contentId=ON6pvIpBUua4aZeR1UEZ1g) - [Select the default MID Server for Orchestration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/mid-server-selection-criteria.html?contentId=I88cfyniTVZWikJdZbL5eQ) - [PowerShell probe version 2 system property](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/powershell-probe-v2.html?contentId=m~2aiVOGOiRc18K9SEctoQ) - [PowerShell log property](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/powershell-log-property.html?contentId=xC7MZyoTsJG5_4c5DxLRqw) - [Use the Orchestration Usage dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/orchestration/orchestration-usage-dashboard.html?contentId=cWfJorSSuZoeiCs14mu4dg) - [Task Communications Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/tcm-landing-page.html?contentId=zwZgWmF6Z6fgnqiWpS_kKg) - [Task Communications Management process](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/task-communications-management.html?contentId=5rSMi~rpx5jG6nOf~z1e~Q) - [Task Communications Management plugins](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/tcm-plugins.html?contentId=cGIY7L~__duIAfboOs7byA) - [Activate Task Communications Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/activate-tcm-plugin.html?contentId=i0Kei0MvtrPhr6waMEAC8Q) - [Components installed with Task Communications Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/components-installed-with-tcm.html?contentId=BYUoZz1qWFWMdP6jWaMhdA) - [Install Collaboration Services for Task Communications Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/install-collab-services-for-tcm.html?contentId=fFVyZc_KdyOIu6WUVDdvMQ) - [Components installed with Collaboration Services for Task Communications Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/components-with-collab-services-tcm.html?contentId=sFXfVACnHXVqNX9P1mI0GQ) - [Working with Task Communications Management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/working-with-tcm.html?contentId=LM8AzJUAVpj2WbT6xfhnUw) - [Define a communication plan](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/create-comm-plan-definition.html?contentId=e0ZmUrVan79uR1I9whmqaQ) - [Define a communication task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/create-comm-task-definition.html?contentId=~Ccbh1Ca1b07LsylGHXSYA) - [Define a communication channel](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/create-comm-channel-definition.html?contentId=7X~rAIRw55KbDFDYKg6m0w) - [Define a communication contact](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/create-comm-contact-definition.html?contentId=wvmLcmicarIBGmrwFU1xHg) - [Define a recipient list for communication contact](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/define-recipient-list-comm-contact.html?contentId=7c9a7ReAtdinJbNHLE3v~w) - [Create a plan type](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/define-plan-type.html?contentId=TAfxUmT50Xg3nvAao7mqwQ) - [Create a task type](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/define-task-type.html?contentId=chCbi1113PE_iBbwV9gUYg) - [Define contact responsibilities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/define-contact-responsibilities.html?contentId=FCo4CJrAwuc_QVrn5JEIoQ) - [View communication channel configuration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/view-comm-channel-config.html?contentId=luD66yAIjiq3Z7vbdn5Fhg) - [Configure Slack for a communication task](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/task-communications-management/configure-slack-for-a-comm-task.html?contentId=jHAEw_GvYCU7IheQ7fzZgA) - [Classic Workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowOverview.html?contentId=TMeRxb8~XvLKmKiL1NMZuA) - [Getting started with workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/getting-started-workflows.html?contentId=PdN8Y~eUu75y1uoQpflf4g) - [Workflow editor](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/workflow-editor.html?contentId=zOtTXqJ~zzq2o~P7GP9i5w) - [Workflow palette](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_WorkflowPalette.html?contentId=wWlyqZVB4Yy45NucTkAgVQ) - [Workflow editor title bar](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_WorkflowEditorTitleBar.html?contentId=rNb4fBllC5SXUGvGDX~iBg) - [Workflow editor keyboard navigation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/workflow-keyboard-access.html?contentId=K4ioiVpi06ipm47PfnivGQ) - [Welcome page keyboard commands](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/welcome-page-keyboard-commands.html?contentId=AaTD2ru2hL~LyP0NHt3n1Q) - [Workflow drawing canvas keyboard commands](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/workflow-canvas-keyboard-commands.html?contentId=qBTxDC4Y5dbt9DkXTSyzTQ) - [Workflow management](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/managing-workflows.html?contentId=Z2gtOEz3wifnP73VmcLD4Q) - [Create a workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_CreateAWorkflow.html?contentId=YGPt5Kix9AyksooR5epYXg) - [Workflow properties](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_WorkflowProperties.html?contentId=HnN6ZRd~kt6GIdf_EGJbEw) - [Create a workflow from a table](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_CreateAWorkflowFromATable.html?contentId=wI1tL5EBPWxr9k3aAqNA5w) - [Create a workflow for a new service catalog item](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_CrtWkflwNewSvcCtlgItm.html?contentId=7pQB4zQdHIStLKRwtmDTbw) - [Create a workflow for an SLA Definition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_CreateAWorkflowFromSLADefinition.html?contentId=NQhgDyMkHLK9sGZCcJLYDg) - [Ending workflows with multiple branches](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_EndingWorkflowsMultipleBranches.html?contentId=kPv2DqlMDkvWO_g4CoAlkQ) - [Work on workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/work-on-workflows.html?contentId=PKjkF2b51upXQKLuhnSPvw) - [Workflows used as subflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/workflows-as-subflows.html?contentId=7PvRyScQ4Pb8gZjkzBfXxQ) - [Pass a variable from a workflow to a subflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_VariableWorkflowSubflow.html?contentId=o2H1b6cPToKnlkM6qFm2ww) - [Prepare a subflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_PrepareASubflow.html?contentId=9WOUjmOJMlMopmlOssOkDw) - [Using variables in a workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_UsingVariablesInAWorkflow.html?contentId=CELyKPizgoRifZumKXChYw) - [Workflow catalog variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowCatalogVariables.html?contentId=jh69QMc95Dz69lFCifix3Q) - [Workflow events](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowEvents.html?contentId=n4R19Wz~9OeEWS~QcY8qKA) - [Workflow events in the base system](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_WorkflowEventsInTheBaseSystem.html?contentId=ck1juvesv9qnwk6N1UMQwg) - [Glide events relative to workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_GlideEventsRelativeToWorkflows.html?contentId=4u6o0SON2z1EEt66STd89Q) - [Workflow event-specific functions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_WorkflowEventSpecificFunctions.html?contentId=R7xpR~7xPYcyc4JDtxdhUA) - [Event-specific workflow activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_EventSpecificWorkflowActivities.html?contentId=JUpiwPhpTIMAdR~bvVkCWA) - [Workflow stages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowStages.html?contentId=cCxunpKuy1X8Cf1BfnHXBg) - [Use workflow stages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_UsingWorkflowStages.html?contentId=HzAwrr2rZlmva9zT_h15SQ) - [Add and translate stages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/add-translate-stages.html?contentId=0p5N3JH6rLSyObYdLIqw9Q) - [Workflow stage sets](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowStageSets.html?contentId=2LZKusM4XYtJRSIAN3x42g) - [Create a workflow stage field](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_CreateAWorkflowStageField.html?contentId=6CHvCHT4HggxpWxQnz9gzw) - [Select a stage field](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_SelectAStageField.html?contentId=1Vnyh7LS2kOdU0mB24bXdA) - [Display approvers in workflow stage fields](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/display-approvers-workflow-stages.html?contentId=f3Hf5nsYFkapCmyAmzPy1Q) - [Workflow stage field icons and tooltips](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_WorkflowFieldIcons.html?contentId=MZHmsurwLj0vAh0eweQX_A) - [Workflow stage renderers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_WorkflowStageRenderers.html?contentId=FL3Ome9h9rTslD3fzRBvmQ) - [Workflow fields with deleted records](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowFieldsWithDeletedRecords.html?contentId=EWMbPjQSO6jjbxKQQlKGog) - [Workflow validation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowValidation.html?contentId=w2ohkvQKahMMuNLqVlcQyA) - [Workflow validator](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_WorkflowValidator.html?contentId=coufhDwWBX4T_lM0JLTUyQ) - [ValidateTransitionOut](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_VldtTransitionOut.html?contentId=yhTy5of6o1oD8eAYydCE~Q) - [ValidateTransitionIn](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_ValidateTransitionIn.html?contentId=LpnZIgwKYuIcab2fqxy5pw) - [ValidateDanglingTransition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_VldtDanglingTransition.html?contentId=eG2oCoTsnitRZUjbhaUpAQ) - [ValidateSubflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_ValidateSubflows.html?contentId=6T5XcKVrV76y5kOXFoIssg) - [ValidateScriptForCurrentDotUpdate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_VldtScptCurrentDotUpdate.html?contentId=8qEPzXhQLirndVaZlT2_Wg) - [ValidateLowestCommonTable](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_VldtLowestCommonTable.html?contentId=4SSnSHkiGVRPVKZ~p3TGuA) - [ValidateTableChange](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_VldtTableChange.html?contentId=YT44n6sF~KKiq~6yOuTWlw) - [ValidateParentFlow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_ValidateParentFlow.html?contentId=JAB4afBAbjwxWAZfVF_14w) - [ValidateSingleEnd](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_ValidateSingleEnd.html?contentId=lFTwG2P0o5b564uD2NsSbQ) - [ValidateUpdateSetDependencies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_VldtUpdtStDpnd.html?contentId=SjKC_9hODcmjDUB1CuAf_w) - [ValidateUpdateSetParentDependencies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_VldtUpdtStPtDpnd.html?contentId=DpVe~58zlABevxEcnTKfOA) - [ValidateInputVarUpdateSetDependencies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_VldtInptVrUpdtStDpd.html?contentId=OZ1R5sLEeUxSVJuxKEeBdA) - [ValidateWorkflowEndStages](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_VldtWorkflowEndStages.html?contentId=GOJzxke0~O6wjDP_ncpx2g) - [ValidateWorkflowStageColumn](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_VldtWkflwStageColumn.html?contentId=tePKq52Wn40yVOiC6R8MoA) - [ValidateWorkflowStateValues](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_VldtWorkflowStateValues.html?contentId=co~CcVMJgG8kKygqIMSkyA) - [Workflow concepts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowConcepts.html?contentId=I8MWhDHznjLWQe3px03Djg) - [Workflow versions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowVersions.html?contentId=Lzyeene5tRrZyNP4TvODXg) - [Workflow scope](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowScope.html?contentId=fz_0G8W7LFvzmWhNV6LayA) - [Domain separation and Workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowsAndDomainSeparation.html?contentId=kkYRfxviIsTTvaop4GUE1Q) - [Workflows and data separation](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowsAndDataSeparation.html?contentId=JxrLgHc26RySGe2OsImCTQ) - [Workflow engine operation order](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowEngineOperationOrder.html?contentId=TiFekZKLpNmMh642XxXsug) - [Workflow tables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_WorkflowTables.html?contentId=CCg16gyut6RPS80sKGVWMQ) - [Workflow administration](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowAdministration.html?contentId=~DkCt1eWJsFGBkvuUlCEAQ) - [Workflow roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_WorkflowRoles.html?contentId=LowVekgCuyBZ3xEE6R9y6w) - [Administering workflow contexts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_AdministeringWorkflowContexts.html?contentId=Z97AAWwG6vJjWcriHWHo2A) - [Cancel a workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_CancelingAWorkflow.html?contentId=9SUX5Sn2MrBzvU0wR5cpHw) - [Scheduling a workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_SchedulingAWorkflow.html?contentId=STaHQdrPpAINHCC35uASCw) - [Workflow movement with update sets](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowMovementWithUpdateSets.html?contentId=zaQAnfbXNpZ62ynpOfBY5A) - [Input variable movement](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_InputVariableMovement.html?contentId=1dAkGFgJjJVrHFsK7jx~6Q) - [Input variable movement use case - two input variables](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_InptVrblMvmntTwo.html?contentId=BwolQ41BHttjNOnQt_0IzA) - [Input variable removal](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_InputVariableRemoval.html?contentId=n2f1~bISttJYSt9kBlygIQ) - [Avoiding duplicate workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_AvoidingDuplicateWorkflows.html?contentId=fB4NFcvQwUazDcDFEE64KQ) - [Workflow timelines](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowTimelines.html?contentId=dyplm2ztNMDHP7eR2iWh6A) - [Workflow error handling](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowErrorHandling.html?contentId=Nl_ogZR5crNhfAk2twwQxg) - [Workflow error tracking features](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/r_TrackingErrors.html?contentId=NFJaRvPuoGRcyOOdGfpG8w) - [Create an error condition exit](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_CreateAnErrorConditionExit.html?contentId=xIF7oNjGWD73rgd7T92a0Q) - [Reconfigure an approval condition](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_ReconfigureAnApprovalCondition.html?contentId=RjbnpWEr2MI0rNeQDuN~pA) - [Workflow run time metrics](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowRunTimeMetrics.html?contentId=adP6k5kir2pBqk3w0kJW9A) - [Workflow pause utility](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/workflow-pause-utility.html?contentId=9G6wFgp4yIr4S_J~5az1Tw) - [Request workflow pause utility](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/request-workflow-pause-utility.html?contentId=biIoQy9lIU51h0dxrwIubw) - [Pause and resume individual workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/pause-resume-individual-workflows.html?contentId=IOKGJa0aVRXcDitV1fsSzg) - [Pause and resume all or multiple workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/pause-resume-all-multiple-workflows.html?contentId=hgsswx1mTIW2eYnx_WxqUA) - [Monitor workflow pause requests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/monitor-workflow-pause-requests.html?contentId=MLoH2rCRQkSDdihnVdMnBw) - [Encrypted workflow scratchpad](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/encrypted-workflow-scratchpad.html?contentId=AcpJD5Js1BSYTJ96MyZKLw) - [Troubleshoot workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_TroubleshootWorkflows.html?contentId=IT1t~QiiOJVvR9zaG7JVOw) - [Use the Workflow Operations Dashboard](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/t_UseTheWorkflowOpsDashboard.html?contentId=GmdkaD6VL97HZxi~53T15w) - [Workflow performance timing](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/legacy-workflow/c_WorkflowPerformanceTiming.html?contentId=d~3ilxjke0wWTybx_f5l5g) - [Workflow activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_WorkflowActivities.html?contentId=mVEDtLfpb2yYpMYLNuqoVw) - [Workflow activities reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/wf-activity-overview.html?contentId=~o_Q7FkTQLP2UHhhSda79g) - [Approval and rollback workflow activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_ApprovalAndRollbackActivities.html?contentId=qzGwSglODvLcCTYhM7XJRg) - [Approval Action workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_ApprovalAction.html?contentId=hQPL9G6g9z11o3O6Jkv6PA) - [Approval Coordinator workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_ApprovalCoordinator.html?contentId=NqnXnlm4Q~LkEJgrGEzWnA) - [Approval - Group workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_ApprovalGroup.html?contentId=pjineqXHf8y0x2gNL5es~w) - [Approval - User workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_ApprovalUser.html?contentId=LOAGM5EGuRkiA1_mbpFpCg) - [Generate workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_Generate.html?contentId=rN1dC2eGgGLB_956jqui3Q) - [Manual Approvals workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_ManualApprovals.html?contentId=IOlW~1iiOgBjVIjExeuSxw) - [Rollback To workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_RollbackTo.html?contentId=~qdV2_rtgKWKCb7IbkqGFg) - [Condition Workflow activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_ConditionActivites.html?contentId=MEYtdKY9oLSTC2BeGOnlYA) - [If workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_If.html?contentId=apttjonHFx~JYT47UIro9w) - [Switch workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_Switch.html?contentId=KC7gg0NDCpEhqg~HEobqTA) - [Wait for condition workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_WaitForCondition.html?contentId=61AW9ar~F3OUZo_Ki7PHjQ) - [Wait for WF Event workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_WaitForWFEvent.html?contentId=k2NtIl1P9vVULs~ppgln1A) - [Workflow notification activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_NotificationActivities.html?contentId=UXTVFsY~2mKF2VLA~djUDw) - [Create Event workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_CreateEvent.html?contentId=yvKRRBMTVUMpJADuKJfWEA) - [Notification workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_NotificationActivity.html?contentId=XCIq1BfDdhzeDQy3C4ZrQw) - [Timer workflow activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_TimerActivities.html?contentId=sCQoS1VQW6U2acLvudJkUg) - [SLA Percentage Timer workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_SLAPercentageTimer.html?contentId=ycXqDLKpg~s~XuvyY4_N3g) - [Timer workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_Timer.html?contentId=nbMq_cPfr_r_jsQjTdDZdw) - [Task workflow activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_TaskActivities.html?contentId=uW77Bk0yS~8N9Gv2F7hgeQ) - [Add Worknote workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_AddWorknote.html?contentId=QmImKGV4X29kBhnn6OA_7g) - [Attachment Note workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_AttachmentNote.html?contentId=62njMM_JPR8gqOz8EKFlLA) - [Catalog Task workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_CatalogTask.html?contentId=7xTLjDVhQBBD205Izb2a4g) - [Create Task workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_CreateTask.html?contentId=pshLovNEMTk7xVIHKzqp0g) - [Utility workflow activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_UtilityActivities.html?contentId=3t5U6fGrbBjLHejg2x32YA) - [Branch workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_BranchActivity.html?contentId=F9WTNyK773TaSIImnkATOA) - [Join workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_JoinActivity.html?contentId=Zc5avRsBhQl5pM~pv3AYCQ) - [Lock workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_LockActivity.html?contentId=yJyytMj657VPrlA3WnAV_g) - [Log Message workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_LogMessageActivity.html?contentId=EpaCHrwssQIg0LZ1P2zSbg) - [Log Trace Message workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_LogTraceMessage.html?contentId=1NPFe~Z0B2PEfbbd3VDvXg) - [REST Message legacy workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_RESTMessageActivity.html?contentId=5DX_adISc43uRSAEW6zdjQ) - [Return Value workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_ReturnValueActivity.html?contentId=bPf03tbBWV1ZrZ~mNOhYtg) - [Run Script workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_RunScriptActivity.html?contentId=jCMdgkihXfrx~xXIQUuiLg) - [Set Values workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_SetValuesActivity.html?contentId=WrNNOnpJSTjfD9NpeNuqqQ) - [SOAP Message legacy workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_SOAPMessageActivity_1.html?contentId=egoIi758UkVSpMVXD_Z_~A) - [Turnstile workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_TurnstileActivity.html?contentId=3jKPopoeJAnMoSh~CnHo4g) - [Unlock workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_UnlockActivity.html?contentId=Idvkou9es0akvLVrzKZisQ) - [Subflow activities in workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_SubflowActivities.html?contentId=ZbsJM1D7xFe0UTwaoY4ccw) - [Parallel Flow Launcher workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_ParallelFlowLauncher.html?contentId=Kb79VMKtyd3svPOPZs_H0w) - [WorkflowCoordinator object](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_WorkflowCoordinatorObject.html?contentId=17MxG5vo7LqUhrk3NwepQg) - [Completed subflow values in scripts](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_CompletedSubflowValuesInScripts.html?contentId=Rce6YqcD2W7fguNQgat1Xw) - [Parallel Flow Launcher example](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/r_ParallelFlowLauncherExample.html?contentId=egMDYbliyQ5btPvgwv0MwA) - [View workflow activity descriptions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/t_ViewActivityDescriptions.html?contentId=EspVITDcId6UFzbaDQBm~w) - [Add an activity to a workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/t_AddAnActivityToAWorkflow.html?contentId=Wf2Pju68rX_bEJ14KrmT~w) - [Manage transitions between workflow activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/t_MngTstnsWkflAct.html?contentId=0z1K1A756xP02pi9~PfyEA) - [Manage workflow activity conditions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/t_ManageActivityConditions.html?contentId=6915Tm8NEkski1p07ig_lA) - [Edit the workflow activity properties form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/t_EditActivitiesPropForm.html?contentId=2frtZjKvceHocoZLZDnaig) - [Using workflow approval activities and rolling back workflows](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/wf-approvals-n-rollbacks.html?contentId=1du48qreBTK0mseBNdACxA) - [Using variables in Notify workflow activities](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_UsingVariablesInNotifyActivities.html?contentId=o2guJiXxv1qJx_lc~Kt1bw) - [Use multiple timer activities in one workflow](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_MltTmActWkflw.html?contentId=sfUCRUV3DPfAThGPNMIn~g) - [Publish a custom workflow activity](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_PublishCustomActivities.html?contentId=i~DwokNU90I90nsFvmaRsQ) - [Workflow activity pinning](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/workflow-activities/c_ActivityPinning.html?contentId=NUQW0nEZoHJ5S23WSbto8A) - [RaptorDB](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/raptordb.html?contentId=idIbelxxzaKRWu~qTJvvhw) - [ATF Test Generator and Cloud Runner](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-intro.html?contentId=rpSQIne_pOKX0I5fYAjd4g) - [Explore](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-landing.html?contentId=Xv1aMH4AGarzKh~rpsy9tQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-configure.html?contentId=RWo64aTgQ9bjOfg7KOyVoA) - [Operate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-operate.html?contentId=dk2MHWFd_0dhxut1xKJ2eg) - [Generating the tests](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-generate-tests.html?contentId=ExEpUXSCKBYbQ2~wkkpHVQ) - [Tests generation for flow and flow logic](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-sc-flow.html?contentId=PXqFujdcrqV4jvxKJjSDvQ) - [Use](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-use.html?contentId=7VuagBdYaPmMPOI~3uD8SQ) - [Executing the tests using Cloud Runner](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-execute-tests.html?contentId=TOD8YN~mX8K0c2C7V0RdmA) - [Parallel testing using Cloud Runner](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-parallel-test.html?contentId=453KY9ZpykAYycZZqgjdWA) - [Scheduling test execution](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-schedule-test-run.html?contentId=agYEt1SiTGl5F3aTpKQe3A) - [Reference](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-ref.html?contentId=IxBijj2M6N9NOgHN7k46IQ) - [Log entries in the BOQ form](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-log-boq-form.html?contentId=rykyhdlk2Tdp6iI~mTQj3w) - [ATF Test Generator and Cloud Runner roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-roles.html?contentId=_3raX238vZpRm_1oGEPFkA) - [System Administrator [admin]](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/atf-test-generator-and-cloud-runner/atf-tg-cr-roles-1.html?contentId=UWficPtHYd5syEYlucuW5g) - [HTTP Response Headers](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/http-response-header.html?contentId=YUB3diBpHRRETLGD0ZsE2Q) - [Configure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/configure-http-response-header.html?contentId=R9iqgrdsKgVKcPkxwHTuFg) - [Response templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/response-templates-templated-snippets-d69576e113172.html?contentId=1nWpPpE6UoCPSnvKrtVlUw) - [Activate](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/activate-templated-snippets-d69576e113207.html?contentId=Qh0qXAonjApbIxBSmzWwIg) - [Components installed with response templates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/components-installed-with-response-templates-d69576e113238.html?contentId=tYq8ttaH5iZc11cpoxbdVg) - [Create a response template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/create-modify-templated-snippet-d69576e113273.html?contentId=OAAiLvXxKBtjRSMOjoX1vw) - [Policy as Code Engine (PaCE)](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-managing-policies.html?contentId=glQHB6cTy5xz7OM3bQ6BJg) - [Understanding PaCE](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-understanding.html?contentId=Ce8wbsNHTcdvjDJtnDTGTQ) - [Key user personas and roles](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-roles.html?contentId=NDIpPKIli3Xj0CVfCskmqw) - [PaCE life cycle](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-lifecycle-management.html?contentId=HCh6vdq2rLxd~~DaQtMEMQ) - [Install PaCE](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-installation.html?contentId=WLQBc3dZTf0gU7iYSSYe6Q) - [Administer PaCE policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-administer-policies.html?contentId=J0M~Xr9GGbvXLDywWNVqcA) - [Manage PaCE policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-admin-manage-policies.html?contentId=YJzTcdVimbBJCKlp93ovhA) - [View PaCE policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-view-existing-policies.html?contentId=gRImPSWOQip~nvWX2NCl0w) - [Create PaCE policy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-create-policy.html?contentId=D5xoag3bC9RgPdhMsHRL8Q) - [Activate or deactivate PaCE policy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-deactivate-policy.html?contentId=bURlzg_rYbj_zkLwwYSjJA) - [Duplicate PaCE policy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-policy-duplicate.html?contentId=DMUO3ld_upxyM29CQtZlXw) - [Edit PaCE policy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-update-policy.html?contentId=ZMrQPhvKQD_9pO~e6faxLg) - [Delete](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-delete-policy.html?contentId=t2H~9Etw6A1nlBEYqjlwuw) - [Map PaCE policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-mapping-inputs.html?contentId=omslrJNyt~LnELQLyenPFA) - [Define mapping inputs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-create-policy-mapping.html?contentId=jfn813lMDmuEYA9Z7KbZbQ) - [Edit mapping inputs](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-edit-mapping-inputs.html?contentId=GUwLHw0G0Y9Yv_eggUTEZg) - [PaCE mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-policy-mapping.html?contentId=_NiqvEtFOHLT5FlWPYDyMw) - [Map policies using Static Mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-validate-static.html?contentId=J9rsJtJcNU~ft1dWMU1j5A) - [Map policies using Dynamic Mapping](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-validate-dynamic.html?contentId=9~H2V__VJu4lyHdibNro3w) - [Request exception](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-request-exception-dynamic-mapping.html?contentId=EMKp7B8H7EoQgmdtWwZSzQ) - [Create PaCE policy template](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-create-policy-template.html?contentId=V_D9G9b9r~yrx8clkksGGg) - [Manage PaCE policy versions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-policy-versions.html?contentId=adN2BpYx8hiAOtBxp14vbg) - [PaCE version states](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-policy-version-states.html?contentId=N4TRmfWiIToa1TP6mFpEJg) - [Create PaCE policy versions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-creating-policy-versions.html?contentId=9V~HW6VMbMmRPv57UhuxfQ) - [Create PaCE policy version](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-create-policy-version.html?contentId=WKWiPAXRGXxwaM_0z_9tgg) - [Create PaCE policy version in low-code](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-create-policy-version-low-code.html?contentId=JcgEIl_94ajyBb4yJUOa4g) - [Policy logic fields](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-policy-logic-fields.html?contentId=vo85cxxWpCESnPhL~g1v1Q) - [Create copy of an existing PaCE policy version](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-create-copy-version.html?contentId=PbNabvvQsLdaMwPjfZ5unw) - [Duplicate PaCE policy versions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-policy-version-duplicate_2.html?contentId=OshTIzI4Sjj44guBfQ~Qfw) - [Edit PaCE policy script](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-edit-policy-script.html?contentId=6TirX7OWEOrhXuMJ9anxpQ) - [Publish](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-publish-policy-version.html?contentId=ymFj6wHz_JasDoKwwd0Rsg) - [Edit draft policy version](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-edit-draft-version.html?contentId=AG9x9Tzz8hxkoHhcwbpRXg) - [Edit archived PaCE policy version](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-edit-current-archive-version.html?contentId=D~67QS8X_tqpzK2vi3Smqw) - [Compare PaCE policy versions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-compare-versions.html?contentId=ulKoW5qKqV8UlCMm40VNwA) - [Delete PaCE policy version](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-delete-policy-version.html?contentId=gLaGIUVYhdFjXElqLYe0Yw) - [Passing parameters to PaCE policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-passing-parameters.html?contentId=eOcbMcJNFxSWqcmU9I~sIA) - [Create new variables for policy](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-create-variable-policy-version.html?contentId=xJfzgBIQlUybZwyD93Pk9Q) - [Data type descriptions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-data-type-descriptions.html?contentId=U12nIXv5EFe7mCjup7BOJQ) - [Create data collector](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-create-data-collector.html?contentId=fvaQGp5UpBO0GQcNDFnRnA) - [Data collector structure](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-data-collector-structure.html?contentId=8tTNkpeIC6yIlo~J7uXVzg) - [Activate and build data collectors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-activate-data-collector.html?contentId=AXWCC9jRK45ZulvGhylQlA) - [Test data collectors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-test-data-collector.html?contentId=l25tz2T4ggDRuzn18qIgsg) - [Add data collectors](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-add-data-collectors.html?contentId=PnqPLT6WL1ToOnbN~3fETA) - [Add nested policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-add-nest-policies.html?contentId=x8Rusi2wLtV~thZaG3wNuQ) - [Use Test Playground](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-use-test-playground.html?contentId=0ylNkjNu0VZXJkBZDMSJQA) - [Test updates](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-test-policy-version.html?contentId=GeZm4v46JR7eQjEatS4QJw) - [Review output decision](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-review-output-decision.html?contentId=zC00zAM9d0udwngt9oVscQ) - [Review execution log](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-review-execution-log.html?contentId=MccF~IJpbrZU1wxC40gtUA) - [Execute policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-execute-policies.html?contentId=Z8PMRTWEsy8q89_Y8fwnZQ) - [Review](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-review-executed-policies.html?contentId=FvoIao~SP4eQQBvXgBxBdA) - [Manage categories and tags](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-manage-categories.html?contentId=9g4stCYcFtCXCwmqZip5nA) - [Manage PaCE categories](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-categories.html?contentId=ZuzP4pp9rSEqdqCate9gSQ) - [Create](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-create-category.html?contentId=dqcD~zaKgu~gk5Of2kLBUA) - [Edit or update](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-edit-category.html?contentId=X04SBtgF4UeHQNDCRCwqeA) - [View](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-view-categories.html?contentId=cRsNfuTIkelqSZelbxfB1Q) - [Manage PaCE tags](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-tags.html?contentId=dpEEArcZqNkk5rj7lV3AwQ) - [Add](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-add-tags-policies.html?contentId=BazOXmOsHe1rZzRbyjWsXg) - [Edit or remove](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-edit-tags.html?contentId=lMoXOlJN5vzGCm1FXUBLQg) - [View](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-view-tags.html?contentId=KQEohjujBojndTWGoijOrQ) - [Write and test policies](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-write-test-policies.html?contentId=dDeLKhPUBQOSUSUaTXfpTg) - [Structure of a PaCE policy script](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-policy-structure.html?contentId=_ti4qkqHw9RFnB6lohkuNQ) - [Policy invocation API](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-return-decisions.html?contentId=ozR~t0Am1ts4~SmCf9ahdA) - [Sample PaCE API](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-inv-api.html?contentId=LHQNJL4Evni2wKA467HyEA) - [PaCE API invocation parameters](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-invocation-params.html?contentId=Vhfr5TWhULnNPZq0kEUTvg) - [Policy exceptions](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-exception-about.html?contentId=yCtJVW55wfmkwp1Q7yi2eA) - [Enable](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-exception-enable.html?contentId=wp7DKa_tdUQbO7stI9GYfg) - [Disable](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-exception-disable.html?contentId=5b7dJZSlZResV6qe3C1Ijw) - [Request](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/policy-createmap-exception.html?contentId=_6GAwPXMQV7IDxT_lc8FzA) - [Withdraw](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-withdraw-exception.html?contentId=lo0gSyTsUCwPysdyEEFNiQ) - [Integrate PaCE with other applications](https://servicenow-prod.fluidtopics.net/r/zurich/servicenow-platform/policy-as-code-engine-pace/pace-integrate-other-apps.html?contentId=EqGeLR9WQSuWX_tjF9q6zQ)