--- sourceDocument: Zurich Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/zurich/release-notes Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Release Notes ft:clusterId : - rn bundleId : - rn --- # Zurich Patch 11 Hotfix 6 # Zurich Patch 11 Hotfix 6 {#ariaid-title1} Release version: Zurich Updated September 17, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read The Zurich Patch 11 Hotfix 6 release contains fixes to these problems. Build information: : Build date: 09-14-2026_1101 : Build tag: glide-zurich-07-01-2025__patch11-hotfix6-09-10-2026 Important: For more information about how to upgrade an instance, see [ServiceNow upgrades](https://servicenow-prod.fluidtopics.net/fUsB9lFROd1_5jM2lwjOwQ "The upgrade process moves your instance to a new ServiceNow release version. Understand the difference between upgrading and patching, release definitions, rollback and backup options, and how to test your non-production and production instance upgrades."). For more information about the release cycle, see the [ServiceNow Release Cycle](https://support.servicenow.com/kb_view.do?sysparm_article=KB0547244).{#zurich-patch-11-hf-6-PO__p_download-version} Note: This ServiceNow AI Platform® major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see [KB0743854](https://support.servicenow.com/kb_view.do?sysparm_article=KB0743854). ## Fixed problem {#zurich-patch-11-hf-6-PO__section_tjx_qqz_4kc} {#zurich-patch-11-hf-6-PO__all-other-fixes__entry__4} | Problem | Short description | Description | Steps to reproduce | |-|-|-|-| | Service Catalog Variables PRB2072938 | The 'Lists and Platform Analytics' visualization shows encrypted responses for record producer variables | The variables in the incident list view should show decrypted values. The issue occurs because the form and the list view retrieve the variable's value in two different ways. | 1. Create an encrypted field configuration on the question_answer table and Value field. 2. Define a module access policy based on the crypto module of type 'Role'. 3. Set the target role as snc_internal and the result as track. 4. Create a record producer on the incident with one variable. 5. Create an incident via the record producer. 6. Add the record producer variable to the incident list view. 7. Load incident.list. {#zurich-patch-11-hf-6-PO__ol_c3m_yrz_4kc} Expected behavior: The variables in the list view show decrypted values. Actual behavior: The variables in the list view show encrypted values. | [ ] {#zurich-patch-11-hf-6-PO__all-other-fixes} ## Fixes included {#zurich-patch-11-hf-6-PO__section_ujx_qqz_4kc} Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in. * [Zurich Patch 11 Hotfix 5](https://servicenow-prod.fluidtopics.net/so_6loCyYKpTyTF4t2mx3w "The Zurich Patch 11 Hotfix 5 release contains fixes to these problems.") * [Zurich Patch 10](https://servicenow-prod.fluidtopics.net/OlHc11_MRcY8df829R0AoA "The Zurich Patch 10 release contains important problem fixes.") * [Zurich Patch 9](https://servicenow-prod.fluidtopics.net/x_b0P655TcDvCV8lE9Ir8g "The Zurich Patch 9 release contains important problem fixes.") * [Zurich Patch 8](https://servicenow-prod.fluidtopics.net/~gO9GEmW74xbdJlS67m0Mg "The Zurich Patch 8 release contains important problem fixes.") * [Zurich Patch 7](https://servicenow-prod.fluidtopics.net/ai11xBL9BGVSGxoM1Poc4g "The Zurich Patch 7 release contains important problem fixes.") * [Zurich Patch 6](https://servicenow-prod.fluidtopics.net/ymHgrjnOj71Zy66DHTe1Xg "The Zurich Patch 6 release contains important problem fixes.") * [Zurich Patch 5](https://servicenow-prod.fluidtopics.net/EUKjGiGPGAI0Y2J3e0OXkQ "The Zurich Patch 5 release contains important problem fixes.") * [Zurich Patch 4](https://servicenow-prod.fluidtopics.net/i4YMnCLVW7eu1rHqMLWEww "The Zurich Patch 4 release contains important problem fixes.") * [Zurich Patch 3](https://servicenow-prod.fluidtopics.net/y_CcMaN67V78l~uT3H1T~Q "The Zurich Patch 3 release contains important problem fixes.") * [Zurich Patch 2](https://servicenow-prod.fluidtopics.net/3Y_k_JRSgF6zCGckwZBWJQ "The Zurich Patch 2 release contains important problem fixes.") * [Zurich Patch 1](https://servicenow-prod.fluidtopics.net/ryznRs456gpDAGVQsRzm4g "The Zurich Patch 1 release contains important problem fixes.") * [Zurich security and notable fixes](https://servicenow-prod.fluidtopics.net/iSdf73GoBI~IFroDd~8D8A "The Zurich release contains important problem fixes.") * [All other Zurich fixes](https://servicenow-prod.fluidtopics.net/y_JpjqwOyLF0ufqO7vRiug "The Zurich release contains important problem fixes.") {#zurich-patch-11-hf-6-PO__ul_pcx_ryw_gkc}