UI Builder release notes
The ServiceNow® UI Builder application is a web user interface builder for building pages for Workspaces, as well as custom workspaces or portals with Next Experience Components. UI Builder was enhanced and updated in the Zurich release.
UI Builder highlights for the Zurich release
- Assemble components in a low-code editor by dragging and dropping content from the UIB toolbox onto the stage.
- Add Now Assist skills to enhance your page, component, or controller with generative AI capabilities.
- Get instant conversational help within UI Builder through the Now Assist Panel.
See UI Builder for more information.
Important:
UI Builder is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
New in the Zurich release
- Build and customize components
- Build custom components and configure them to be used across pages and experiences.
- Utilize AI on pages you are building
- Easily add generative AI capabilities to any page, component, or controller
- Get conversational help with the Now Assist panel
- Ask questions directly in the Now Assist panel to receive immediate AI-driven guidance without leaving UI Builder.
- Build pages and gain page insights using the Now Assist panel in UI Builder.
- As of UI Builder Version 28.2, use Now Assist to add components, bind data, adjust layouts, and get page insights such as number of components, data resource information, and access permissions.
- Add test values in Component Builder
- As of UI Builder Version 28.2, define simulated page parameters to preview and validate how customer components behave during development.
Changed in this release
- Add events to track components with unsaved changes
- Use an event to quickly identify modified components.
- Configure alerts to auto-dismiss
- Enable alerts to auto-dismiss across an experience by configuring all of them in the experience settings or individually through an event.
- Use pages across experiences
- Share and reuse pages across workspaces without switching contexts or rebuilding content to help save time and simplify maintenance.
- Use the floating Now Assist panel to streamline your workflow
- As of UI Builder version 28.2, the fixed Now Assist panel has been replaced with a drag-enabled floating panel improving layout flexibility and workflow visibility.
- Specify your page type in the Create a page wizard
- As of UI Builder version 28.2, the Create a page wizard now includes a pageType dropdown field. This new field helps you to later identify and filter important pages within the Experience view list, especially helpful in large experiences with many pages.
- Explore the newly enhanced Experience view
- As of UI Builder version 28.2, the Experience view has improved usability in the following ways:
- Pages and their variants appear collapsed by default for a cleaner, more focused view.
- Locate pages and variants with ease utilizing the search field.
- Search by name, URL, URL type, or variant, and toggle between filters for a cleaner, more intuitive page list.
- Pagination is automatically enabled when 10 or more pages are present.
Activation information
UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the ServiceNow Store.
Browser requirements
Internet Explorer isn't supported for UI Builder.
Accessibility information
The expanded drop-down menus for column properties can be read by screen readers.