Source-to-Pay Operations Integrations release notes

  • Release version: Zurich
  • Updated November 11, 2025
  • 2 minutes to read
  • The ServiceNow® Source-to-Pay Operations extends its capabilities by integrating with third-party applications. The Source-to-Pay Operations integration with SAP, Oracle EBS, Coupa, and SAP Ariba are new applications in the Zurich release.

    Source-to-Pay Operations Integrations highlights for the Zurich release

    • Send purchase orders, receipts, and invoices created in SAP ECC and SAP S4 HANA from your ServiceNow instance using the Source-to-Pay integration with SAP ECC and S4 HANA.
    • Handle sales orders, procurement, finance, and so on, in Oracle EBS from your ServiceNow instance using the Source-to-Pay integration with Oracle EBS.
    • Handle business spends and automate approvals, contracts, inventory, purchase orders, requisitions, suppliers, and user management in Coupa from your ServiceNow instance using the Source-to-Pay integration with Coupa.
    • Handle sales orders, procurement, finance, and so on, in SAP Ariba from your ServiceNow instance using the Source-to-Pay integration with SAP Ariba.

    See Source-to-Pay integration with third-party applications for more information.

    Important:
    Source-to-Pay Operations Integrations with third-party applications ares available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    Important upgrade information for Source-to-Pay Operations Integrations

    Important:
    Due to a performance issue identified with the upgrade fix script, the sourcing fix script has been modified. This script will no longer execute automatically during the upgrade process. Instead, it is now delivered as an on-demand job. Administrators must manually execute this job outside of business hours after the upgrade is complete.

    Source-to-Pay Operations Integration features

    Source-to-Pay integration with SAP
    • You can use this integration to perform Integration Hub actions for purchase requisition, purchase order, receipt, and invoices.
    • You can also perform the following:
      • Create, update, or cancel purchase orders in SAP ECC and SAP S4 HANA.
      • Create good receipts in SAP ECC and SAP S4 HANA.
      • Create invoices in SAP ECC and SAP S4 HANA.
    Source-to-Pay integration with Oracle EBS
    • You can use this integration to perform Integration Hub actions for Invoices, cost centers, product models, payment terms, purchasing organizations, departments, GL accounts, currencies, FX rates, invoice payment details, suppliers, plant addresses, and legal entities.
    • You can also perform the following:
      • Create, update, or cancel purchase orders in Oracle EBS.
      • Create good receipts in Oracle EBS.
      • Create invoices in Oracle EBS.
    Source-to-Pay integration with Coupa
    You can use this integration to perform Integration Hub actions for loading primary data, supplier management, purchase requisition, purchase order, receipt, invoice, and sourcing. You can also look up Legal Entity, Currency, and Supply details respectively.
    Source-to-Pay integration with SAP Ariba
    You can use this integration to perform Integration Hub actions for invoices, cost centers, payment terms, purchasing organizations, departments, GL accounts, currencies, FX rates, invoice payment details, suppliers, and legal entities. You can also create good receipts in SAP Ariba.

    Activation information

    Install Source-to-Pay Operations with third-party applications by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.