---
sourceDocument: Zurich Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/zurich/release-notes

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Sales Forecasting release notes

# Sales Forecasting release notes {#ariaid-title1}

Release version: Zurich  
Updated November 3, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Sales Forecasting application enables you to project your future sales and revenue based on data from an opportunity pipeline. Sales Forecasting was enhanced and updated in the Zurich release.

## About Sales Forecasting {#sales-forecasting-rn__sales-forecasting-rn-highlights}

* Confirm and finalize forecast values for a specific time period and category.
* Modify and adjust forecast items.
* Create and assign sales territories for improved sales planning and tracking.
{#sales-forecasting-rn__ul_tfz_1rm_2hc}

See [Sales Forecasting](https://www.servicenow.com/docs/access?context=sales-forecasting&version=zurich&pubname=zurich-order-management&ft:locale=en-US) for more information.{#sales-forecasting-rn__sales-forecasting-rn-highlights-2}

## Activation and other requirements

Important:  
Sales Forecasting is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Activation information

:   Install Sales Forecasting by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sales-forecasting-rn__sales-forecasting-rn-activation-1}

## Accessibility and localization

Accessibility information
:

    Dark Theme
    :   The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability.

## December 2025 {#ariaid-title2}

The ServiceNow®
Sales Forecasting application enables you to project your future sales and revenue based on data from an opportunity pipeline. Sales Forecasting was enhanced and updated in the Zurich release.

### What's new {#sales-forecasting-rn-2025-12__sales-forecasting-rn-new-features}

[Modify forecast adjustments](https://www.servicenow.com/docs/access?context=using-sales-forecasting&version=zurich&pubname=zurich-order-management&ft:locale=en-US)
:   Sales agents can modify their individual system-generated forecast values and sales managers can modify their team's forecast projections. Adjusting forecast values provides more flexibility to sales agents and ensure a more
    accurate view of expected sales performance and forecasts.

[Submit final forecast](https://www.servicenow.com/docs/access?context=using-sales-forecasting&version=zurich&pubname=zurich-order-management&ft:locale=en-US)
:   Finalize and submit forecasts within defined submission periods to ensure accurate sales forecasts and projections. You can modify forecast values and submit the final forecast for a selected time period. After submission,
    the forecast roll-up displays only the locked and finalized values.

[Set up sales territory hierarchy](https://www.servicenow.com/docs/access?context=sales-forecasting-terminology&version=zurich&pubname=zurich-order-management&ft:locale=en-US)
:   Set up a sales territory hierarchy for specific regions to assign sales agents to defined territories. This capability improves forecasting accuracy and tracking efficiency for organizations that use territory-based sales
    structures.
{#sales-forecasting-rn-2025-12__sales-forecasting-rn-new-features-1}