---
sourceDocument: Zurich Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/zurich/release-notes

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Product localization information in Zurich

# Product localization information in Zurich {#ariaid-title1}

Release version: Zurich  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Cumulative release notes summary on new Zurich features and products.
Some products may have specific localization requirements or behavior in Zurich. {#rn-summary-localization__rn-summary-localization-table__entry__2}

| Application or feature | Details |
|-|-|
| AI Agent Studio | AI agents and AI Agent Studio are built on the GPT-4o-based framework and supports localization according to the GPT-4o model. |
| AI Skill Kit | Now Assist supports Dynamic Translation for Zurich. |
| Accounts Payable Operations | Accounts Payable Operations supports multiple languages. However, the current DocIntel model is trained to extract invoices in the English language only. If you want to process an invoice in the multiple languages supported by DocIntel, you must train the DocIntel model. |
| Continual Improvement Management | Localization is applicable to CIM in all languages supported by the ServiceNow AI Platform. |
| Digital End-User Experience | Localization is applicable to DEX in all languages supported by the ServiceNow AI Platform. |
| Generative AI Controller | Generative AI Controller uses Microsoft Azure OEM for Dynamic Translation in Now Assist for multilanguage support. You can enable dynamic translation from the AI Admin Hub console. For more information, see [Microsoft Azure OEM for Dynamic Translation in Now Assist](https://www.servicenow.com/docs/access?context=dynamic-translation-na-ms-azure-oem&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US). |
| Health Log Analytics | The current available languages for Health Log Analytics are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English. |
| ITOM AIOps | The current available languages for Health Log Analytics are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English. |
| Now Assist in AI Search | Now Assist in AI Search supports [Dynamic Translation](https://www.servicenow.com/docs/access?context=dynamic-translation-overview&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US) in Now Assist Genius Results. For details, see [Dynamic Translation for Now Assist Q\&A Genius Results](https://www.servicenow.com/docs/access?context=dynamic-translation-na-gr&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US) and [Dynamic Translation for Actions Genius Results](https://www.servicenow.com/docs/access?context=dynamic-translation-na-actions-gr&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US). |
| Now Assist in Document Intelligence | **Zurich Patch 1** [Support for files in multiple languages](https://www.servicenow.com/docs/access?context=languages-supported-now-assist-document-intelligence&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US) :   Process files with text in multiple languages, including Simplified Chinese and Japanese. |
| Now Assist in Virtual Agent | [Dynamic Translation](https://www.servicenow.com/docs/access?context=dynamic-translation-overview&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US) is supported for non-streaming Now Assist Virtual Agent conversations. For details, see [Configure multilingual service for Now Assist applications](https://www.servicenow.com/docs/access?context=enable-dynamic-translation-for-now-assist-applications&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US), [Using language detection and dynamic machine translation in Virtual Agent enhanced chat conversations](https://www.servicenow.com/docs/access?context=dynamic-lang-detection-translation-enhanced-chat&version=zurich&pubname=zurich-conversational-interfaces&ft:locale=en-US), and [Using language detection and dynamic machine translation in ServiceNow Otto NLU and LLM standard chat conversations](https://www.servicenow.com/docs/access?context=dynamic-lang-detection-translation-standard-chat-nlu&version=zurich&pubname=zurich-conversational-interfaces&ft:locale=en-US). |
| Playbooks in Workflow Studio | Using OpenAI LLMs for playbook generation is not available in the APAC region. |
| RPA Hub | RPA Hub supports international languages. For more information, see [Internationalization support for RPA Hub](https://www.servicenow.com/docs/access?context=rpa-hub-international-language-support&version=zurich&pubname=zurich-integrate-applications&ft:locale=en-US). |
| ServiceNow IDE | The ServiceNow IDE is localized in all supported left-to-right languages and reflects the language preference selected by users for the instance. For information about how to activate a language on an instance, see [Activate a language](https://www.servicenow.com/docs/access?context=t_ActivateALanguage&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US). |
| ServiceNow Otto | Now Assist supports Dynamic Translation for Zurich. |
[ ]

{#rn-summary-localization__rn-summary-localization-table}