---
sourceDocument: Zurich Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/zurich/release-notes

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Request Management release notes

# Request Management release notes {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Request Management application enables catalog items to be requested and fulfilled based on defined flows. Request Management was enhanced and updated in the Zurich release.

## About Request Management {#request-management-rn__request-management-rn-highlights}

Coral is the new default theme for Next Experience and Core UI, offering a more modern experience.{#request-management-rn__request-management-rn-highlights-1}

See [Request Management](https://www.servicenow.com/docs/access?context=c_RequestManagement&version=zurich&pubname=zurich-it-service-management&ft:locale=en-US) for more information.{#request-management-rn__request-management-rn-highlights-2}

## Activation and other requirements

Activation information

:   Request Management is a ServiceNow AI Platform feature that is active by default.{#request-management-rn__request-management-rn-activation-1}

## Accessibility and localization

Accessibility information
:

    Dark theme
    :   The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability.

## Zurich {#ariaid-title2}

The ServiceNow®
Request Management application enables catalog items to be requested and fulfilled based on defined flows. Request Management was enhanced and updated in the Zurich release.

### What's changed {#request-management-rn-release__request-management-rn-ui-changes}

Coral theme
:   Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.
{#request-management-rn-release__request-management-rn-ui-changes-1}