---
sourceDocument: Zurich Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/zurich/release-notes

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Purchase Order Management release notes

# Purchase Order Management release notes {#ariaid-title1}

Release version: Zurich  
Updated November 11, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Purchase Order Management application helps identifying, tracking, and resolving anomalies or irregularities in the purchase order execution process. Purchase Order Management is a new application in the Zurich release.

## About Purchase Order Management {#purchase-order-management-rn__purchase-order-management-rn-highlights}

* Use a collaborative workspace to coordinate with suppliers and relevant stakeholders simultaneously.
* Receive automatic notifications, automatically prioritize them, and assign them to the appropriate person.
* Utilize resolution tools to automatically update orders and review order plans for the affected material and location.
{#purchase-order-management-rn__ul_pqy_slt_ghc}

See [Purchase Order Management](https://www.servicenow.com/docs/access?context=purchase-order-mgmt-landing-page&version=zurich&pubname=zurich-source-to-pay-operations&ft:locale=en-US) for more information.{#purchase-order-management-rn__purchase-order-management-rn-highlights-2}

## Activation and other requirements

Important:  
Purchase Order Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Activation information

:   Install Purchase Order Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#purchase-order-management-rn__purchase-order-management-rn-activation-1}

## Zurich {#ariaid-title2}

The ServiceNow®
Purchase Order Management application helps identifying, tracking, and resolving anomalies or irregularities in the purchase order execution process. Purchase Order Management is a new application in the Zurich release.

### What's new {#purchase-order-management-rn-release__purchase-order-management-rn-new-features}

[Reporting delivery plan issues](https://www.servicenow.com/docs/access?context=reporting-delivery-plan-issues&version=zurich&pubname=zurich-source-to-pay-operations&ft:locale=en-US)
:   Suppliers can report delivery plan issues related to purchase order line through the Supplier Collaboration Portal, ensuring prompt visibility for the appropriate buyer. Suppliers can also track and collaborate with the buyers on the purchase order exception on the related record in Supplier Lifecycle Operations.
{#purchase-order-management-rn-release__purchase-order-management-rn-new-features-1}

[Centralized interface for purchase order exceptions](https://www.servicenow.com/docs/access?context=purch-order-mgmt-ws&version=zurich&pubname=zurich-source-to-pay-operations&ft:locale=en-US)

:   The Purchase Order Management page provides operational buyers with a centralized interface to monitor and review purchase order exceptions. Users can quickly identify urgent issues, view recent tasks, and take approval
    actions, improving workflow visibility and exception handling.

[Resolving purchase order exceptions](https://www.servicenow.com/docs/access?context=resolving-purchase-order-exceptions&version=zurich&pubname=zurich-source-to-pay-operations&ft:locale=en-US)

:   Enables buyers to resolve purchase order exceptions directly from the exception page, with options to accept supplier proposals or make custom edits. It also allows buyers to find alternative suppliers with open orders for
    the same materials and request order expediting or increased quantities.

### Plugin information

New plugins

:   The following plugin is new in Zurich:

    Purchase Order Management (com.snc.sn_poem_core): Purchase Order Management is a plugin that identifies, tracks, and resolves anomalies or irregularities in the purchase order process.{#purchase-order-management-rn-release__purchase-order-management-rn-new-plugin}