---
sourceDocument: Zurich Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/zurich/release-notes

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Legal Matter Management release notes

# Legal Matter Management release notes {#ariaid-title1}

Release version: Zurich  
Updated January 28, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Legal Matter Management application enables you to complete legal requests that need cross-departmental tasking and provides a workflow with a mechanism to store supporting documents and track important milestones. Legal Matter Management was enhanced and updated in the Zurich release.

## About Legal Matter Management {#legal-matter-mgmt-rn__legal-request-mgmt-rn-highlights}

Help ensure that sensitive information remains confidential with stakeholder controls through attorney-client privilege (ACP) protection for legal requests and matters.{#legal-matter-mgmt-rn__legal-request-mgmt-rn-highlights-1}

See [Legal Matter Management](https://www.servicenow.com/docs/access?context=legal-matter-management-landing-page&version=zurich&pubname=zurich-employee-service-management&ft:locale=en-US) for more information.{#legal-matter-mgmt-rn__legal-request-mgmt-rn-highlights-2}

## Activation and other requirements

Important:  
Legal Matter Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Activation information

:   Install Legal Matter Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#legal-matter-mgmt-rn__legal-request-mgmt-rn-activation-1}

## Zurich {#ariaid-title2}

The ServiceNow®
Legal Matter Management application enables you to complete legal requests that need cross-departmental tasking and provides a workflow with a mechanism to store supporting documents and track important milestones. Legal Matter Management was enhanced and updated in the Zurich release.

### What's new {#legal-matter-mgmt-rn-release__legal-request-mgmt-rn-new-features}

[Attorney-Client Privilege](https://www.servicenow.com/docs/access?context=lsd-acp-landing&version=zurich&pubname=zurich-employee-service-management&ft:locale=en-US)
:   Protect sensitive legal information by marking legal matters as Privileged \& Confidential, helping to ensure access is restricted to only authorized stakeholders.
{#legal-matter-mgmt-rn-release__legal-request-mgmt-rn-new-features-1}