---
sourceDocument: Zurich Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/zurich/release-notes

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Hermes Messaging Service release notes

# Hermes Messaging Service release notes {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Hermes Messaging Service application enables you to integrate your Apache Kafka environment with your ServiceNow® instance. Hermes Messaging Service was enhanced and updated in the Zurich release.

## About Hermes Messaging Service {#hermes-messaging-service-rn__hermes-messaging-service-rn-highlights}

* Monitor Hermes data usage over time.
* Verify that topics are synchronized between Hermes clusters.
{#hermes-messaging-service-rn__ul_dmx_m1d_t2c}

See [Hermes Messaging Service](https://www.servicenow.com/docs/access?context=hermes-messaging-service&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US) for more information.{#hermes-messaging-service-rn__hermes-messaging-service-rn-highlights-2}

## Activation and other requirements

Activation information

:   Hermes Messaging Service is a ServiceNow AI Platform feature that is available with activation of the ServiceNow Stream Connect Installer (com.glide.hub.stream_connect.installer) plugin or installation of the Log Export Service application. For details, see [Activating the Hermes Messaging Service](https://www.servicenow.com/docs/access?context=hermes-messaging-service-activation&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US).{#hermes-messaging-service-rn__hermes-messaging-service-rn-activation-1}

## Accessibility and localization

Accessibility information
:

    Dark theme
    :   The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability.

## Zurich {#ariaid-title2}

The ServiceNow®
Hermes Messaging Service application enables you to integrate your Apache Kafka environment with your ServiceNow® instance. Hermes Messaging Service was enhanced and updated in the Zurich release.

### What's new {#hermes-messaging-service-rn-release__hermes-messaging-service-rn-new-features}

[Monitor Hermes data usage](https://www.servicenow.com/docs/access?context=monitoring-data-usage-hermes&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US)
:   Monitor data usage by application and track data usage by topic using the Hermes Usage Dashboard.

[Synchronize topic partition count](https://www.servicenow.com/docs/access?context=update-topic-hermes&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US)
:   Verify that the partition count is synchronized between topics in Hermes clusters.
{#hermes-messaging-service-rn-release__hermes-messaging-service-rn-new-features-1}

### What's changed {#hermes-messaging-service-rn-release__hermes-messaging-service-rn-ui-changes}

Coral theme
:   Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.
{#hermes-messaging-service-rn-release__hermes-messaging-service-rn-ui-changes-1}