Available patches and hotfixes
Release version: Zurich
Updated October 8, 2026
6 minutes to read
The Zurich family includes patches and hotfixes.
Important:
For more information about how to upgrade an instance, see ServiceNow upgrades.
For more information about the release cycle, see the ServiceNow Release Cycle.
Note:
This ServiceNow AI Platform® major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.
Q4 2026 Patching Program Targets
Targets are subject to change prior to patching. Target versions change only if absolutely necessary.
| Releases | Patch target option | Release notes |
|---|---|---|
| Australia | Australia Patch 5a | Australia |
| Zurich | Zurich Patch 12 | Zurich |
| Yokohama | Yokohama Patch 13 Hotfix 5a W39 | Yokohama |
Available versions
To view security patch and security hotfix release notes, log into support.servicenow.com (formerly HI).
| Release version | Release type | Released on | Availability |
|---|---|---|---|
| Patch | 2026/10/08 | Available | |
| Zurich Patch 12m W41 | Hotfix | 2026/10/08 | Available |
| Zurich Patch 12m W40 | Hotfix | 2026/10/01 | Unavailable |
| Zurich Patch 12m W39 | Hotfix | 2026/09/24 | Unavailable |
| Zurich Patch 12m W38 | Hotfix | 2026/09/17 | Unavailable |
| Zurich Patch 12m W37 | Hotfix | 2026/09/10 | Unavailable |
| Zurich Patch 12 W41 | Hotfix | 2026/10/08 | Available |
| Zurich Patch 12 W40 Hotfix 1 | Hotfix | 2026/10/05 | Available |
| Zurich Patch 12 W40 | Hotfix | 2026/10/01 | Unavailable |
| Zurich Patch 12 W39 | Hotfix | 2026/09/24 | Unavailable |
| Zurich Patch 12 W38 | Hotfix | 2026/09/17 | Unavailable |
| Zurich Patch 12 W37 | Hotfix | 2026/09/10 | Unavailable |
| Zurich Patch 12 W36 | Hotfix | 2026/09/03 | Unavailable |
| Zurich Patch 12 W35 | Hotfix | 2026/08/27 | Unavailable |
| Zurich Patch 12 W34 | Hotfix | 2026/08/20 | Unavailable |
| Zurich Patch 12 W33 Hotfix 1 | Hotfix | 2026/09/24 | Available by request |
| Zurich Patch 12 W33 | Hotfix | 2026/08/13 | Unavailable |
| Zurich Patch 12m | Patch | 2026/09/03 | Unavailable |
| Patch | 2026/08/07 | Unavailable | |
| Zurich Patch 11 Hotfix 6 | Hotfix | 2026/09/17 | Unavailable |
| Zurich Patch 11 Hotfix 5 | Hotfix | 2026/08/19 | Unavailable |
| Zurich Patch 11 Hotfix 4 | Hotfix | 2026/08/13 | Unavailable |
| Zurich Patch 11 Hotfix 6 | Hotfix | 2026/09/17 | Unavailable |
| Zurich Patch 11 Hotfix 5 | Hotfix | 2026/08/19 | Unavailable |
| Zurich Patch 11 Hotfix 4 | Hotfix | 2026/08/13 | Unavailable |
| Zurich Patch 11 Hotfix 3 W35 | Hotfix | 2026/08/27 | Unavailable |
| Zurich Patch 11 Hotfix 3 W34 | Hotfix | 2026/08/20 | Unavailable |
| Zurich Patch 11 Hotfix 3 W33 | Hotfix | 2026/08/13 | Unavailable |
| Zurich Patch 11 Hotfix 3 | Hotfix | 2026/08/06 | Unavailable |
| Zurich Patch 11 Hotfix 2 | Hotfix | 2026/07/30 | Unavailable |
| Zurich Patch 11 Hotfix 1 | Hotfix | 2026/07/23 | Unavailable |
| Zurich Patch 11m | Patch | 2026/07/23 | Unavailable |
| Patch | 2026/07/09 | Unavailable | |
| Zurich Patch 10 Hotfix 8 | Hotfix | 2026/09/14 | Unavailable |
| Zurich Patch 10 Hotfix 7 | Hotfix | 2026/08/19 | Unavailable |
| Zurich Patch 10 Hotfix 5b W38 | Hotfix | 2026/09/25 | Unavailable |
| Zurich Patch 10 Hotfix 5b | Hotfix | 2026/09/14 | Unavailable |
| Zurich Patch 10 Hotfix 5 W35 | Hotfix | 2026/08/27 | Unavailable |
| Zurich Patch 10 Hotfix 5 W34 | Hotfix | 2026/08/20 | Unavailable |
| Zurich Patch 10 Hotfix 5 W33 | Hotfix | 2026/08/13 | Unavailable |
| Zurich Patch 10 Hotfix 5 W32 | Hotfix | 2026/08/06 | Unavailable |
| Zurich Patch 10 Hotfix 5 | Hotfix | 2026/07/24 | Unavailable |
| Zurich Patch 10 Hotfix 4b W41 | Hotfix | 2026/10/08 | Available |
| Zurich Patch 10 Hotfix 4b W40 | Hotfix | 2026/10/01 | Unavailable |
| Zurich Patch 10 Hotfix 4b W39 | Hotfix | 2026/09/24 | Unavailable |
| Zurich Patch 10 Hotfix 4b W38 | Hotfix | 2026/09/17 | Unavailable |
| Zurich Patch 10 Hotfix 4b W37 | Hotfix | 2026/09/10 | Unavailable |
| Zurich Patch 10 Hotfix 4b W40 | Hotfix | 2026/10/01 | Available |
| Zurich Patch 10 Hotfix 4b W39 | Hotfix | 2026/09/24 | Unavailable |
| Zurich Patch 10 Hotfix 4b W38 | Hotfix | 2026/09/17 | Unavailable |
| Zurich Patch 10 Hotfix 4b W37 | Hotfix | 2026/09/10 | Unavailable |
| Zurich Patch 10 Hotfix 4b W36 | Hotfix | 2026/09/03 | Unavailable |
| Zurich Patch 10 Hotfix 4b | Hotfix | 2026/08/27 | Unavailable |
| Zurich Patch 10 Hotfix 4a W38 | Hotfix | 2026/09/17 | Unavailable |
| Zurich Patch 10 Hotfix 4a W37 | Hotfix | 2026/09/10 | Unavailable |
| Zurich Patch 10 Hotfix 4a W36 | Hotfix | 2026/09/03 | Unavailable |
| Zurich Patch 10 Hotfix 4a W35 | Hotfix | 2026/08/27 | Unavailable |
| Zurich Patch 10 Hotfix 4a W34 | Hotfix | 2026/08/20 | Unavailable |
| Zurich Patch 10 Hotfix 4a W33 | Hotfix | 2026/08/13 | Unavailable |
| Zurich Patch 10 Hotfix 4a W32 | Hotfix | 2026/08/06 | Unavailable |
| Zurich Patch 10 Hotfix 4a | Hotfix | 2026/07/30 | Unavailable |
| Zurich Patch 10 Hotfix 4 | Hotfix | 2026/07/10 | Unavailable |
| Zurich Patch 10 Hotfix 3b | Security patch | 2026/08/20 | Unavailable |
| Zurich Patch 10 Hotfix 3a | Security patch | 2026/07/21 | Unavailable |
| Zurich Patch 10 Hotfix 3 | Hotfix | 2026/07/03 | Unavailable |
| Zurich Patch 10 Hotfix 2 | Hotfix | 2026/06/24 | Unavailable |
| Zurich Patch 10 Hotfix 1 | Hotfix | 2026/06/20 | Unavailable |
| Patch | 2026/06/16 | Unavailable | |
| Zurich Patch 9 Hotfix 7 | Hotfix | 2026/07/16 | Unavailable |
| Zurich Patch 9 Hotfix 6 | Hotfix | 2026/07/08 | Unavailable |
| Zurich Patch 9 Hotfix 5 | Hotfix | 2026/07/02 | Unavailable |
| Zurich Patch 9 Hotfix 4 | Hotfix | 2026/06/24 | Unavailable |
| Zurich Patch 9 Hotfix 3 | Hotfix | 2026/06/19 | Unavailable |
| Zurich Patch 9 Hotfix 2 | Hotfix | 2026/06/09 | Unavailable |
| Zurich Patch 9 Hotfix 1 | Hotfix | 2026/05/29 | Unavailable |
| Patch | 2026/05/05 | Unavailable | |
| Zurich Patch 8 Hotfix 6 | Hotfix | 2026/07/16 | Unavailable |
| Zurich Patch 8 Hotfix 5 | Hotfix | 2026/07/08 | Unavailable |
| Zurich Patch 8 Hotfix 4 | Hotfix | 2026/06/20 | Unavailable |
| Zurich Patch 8 Hotfix 3 | Hotfix | 2026/06/09 | Unavailable |
| Zurich Patch 8 Hotfix 2 | Hotfix | 2026/05/20 | Unavailable |
| Zurich Patch 8 Hotfix 1 | Hotfix | 2026/04/21 | Unavailable |
| Patch | 2026/04/07 | Unavailable | |
| Zurich Patch 7b Hotfix 3 | Hotfix | 2026/07/06 | Unavailable |
| Zurich Patch 7b Hotfix 2 | Hotfix | 2026/06/19 | Unavailable |
| Zurich Patch 7b Hotfix 1 | Hotfix | 2026/05/21 | Unavailable |
| Zurich Patch 7b | Security patch | 2026/05/14 | Unavailable |
| Zurich Patch 7a Hotfix 1 | Hotfix | 2026/04/29 | Unavailable |
| Zurich Patch 7a | Security patch | 2026/04/16 | Unavailable |
| Zurich Patch 7 Hotfix 3 | Hotfix | 2026/06/30 | Unavailable |
| Zurich Patch 7 Hotfix 1 | Hotfix | 2026/03/25 | Unavailable |
| Patch | 2026/03/10 | Unavailable | |
| Zurich Patch 6 Hotfix 2 | Hotfix | 2026/02/23 | Unavailable |
| Zurich Patch 6 Hotfix 1 | Hotfix | 2026/02/11 | Unavailable |
| Patch | 2026/02/05 | Unavailable | |
| Zurich Patch 5 Hotfix 1 | Hotfix | 2026/02/10 | Unavailable |
| Patch | 2026/01/12 | Unavailable | |
| Zurich Patch 4 Hotfix 6 | Hotfix | 2026/02/25 | Unavailable |
| Zurich Patch 4 Hotfix 5b | Hotfix | 2026/06/23 | Unavailable |
| Zurich Patch 4 Hotfix 5 | Hotfix | 2026/01/29 | Unavailable |
| Zurich Patch 4 Hotfix 4b | Hotfix | 2026/03/11 | Unavailable |
| Zurich Patch 4 Hotfix 4a | Hotfix | 2026/01/22 | Unavailable |
| Zurich Patch 4 Hotfix 4 | Hotfix | 2026/01/09 | Unavailable |
| Zurich Patch 4 Hotfix 3b | Security patch | 2026/02/23 | Unavailable |
| Zurich Patch 4 Hotfix 3a | Security patch | 2026/01/16 | Unavailable |
| Zurich Patch 4 Hotfix 3 | Hotfix | 2025/12/29 | Unavailable |
| Zurich Patch 4 Hotfix 2 | Hotfix | 2025/12/30 | Unavailable |
| Zurich Patch 4 Hotfix 1 | Hotfix | 2025/12/23 | Unavailable |
| Patch | 2025/12/05 | Unavailable | |
| Zurich Patch 3 Hotfix 3 | Hotfix | 2025/12/23 | Unavailable |
| Zurich Patch 3 Hotfix 2 | Hotfix | 2025/11/18 | Unavailable |
| Zurich Patch 3 Hotfix 1 | Hotfix | 2025/11/06 | Unavailable |
| Patch | 2025/10/30 | Unavailable | |
| Zurich Patch 2 Hotfix 3 | Hotfix | 2025/11/20 | Unavailable |
| Zurich Patch 2 Hotfix 2 | Hotfix | 2025/11/14 | Unavailable |
| Zurich Patch 2 Hotfix 1 | Hotfix | 2025/11/05 | Unavailable |
| Patch | 2025/10/15 | Unavailable | |
| Zurich Patch 1 Hotfix 2 | Hotfix | 2025/10/16 | Unavailable |
| Zurich Patch 1 Hotfix 1b | Security patch | 2025/11/18 | Unavailable |
| Zurich Patch 1 Hotfix 1a | Security patch | 2025/10/23 | Unavailable |
| Zurich Patch 1 Hotfix 1 | Hotfix | 2025/09/23 | Unavailable |
| Patch | 2025/09/10 | Unavailable | |
|
Feature Early Availability |
2025/07/31 | Unavailable |
- Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard.
ServiceNow Patching Program targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.
- Available by request: Contact Customer Service and Support for approval to upgrade to the version.
- Unavailable: The release version is not available.
MetricBase releases
For the latest MetricBase on-premise release notes, refer to KB0748185.
Ancillary software releases
For information about latest Password Reset Windows Application, ODBC driver, and all other ancillary software available for download from the ServiceNow Store, see ServiceNow Store release notes.