Zurich Release Notes

Release: zurich
ft:locale: English
ft:publication_title: Zurich Release Notes
ft:clusterId: rn
bundleId: rn

Zurich release notes
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Zurich General Availability release highlights
Learn about the Zurich release
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Password Reset release notes
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Sourcing and Procurement Operations release notes
Purchase Order Management release notes
Source-to-Pay Operations Integrations release notes
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Goal Framework for SPM release notes
Goal Framework release notes
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Portfolio Planning release notes
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Telecommunications, Media, and Technology release notes
Customer Service Problem Management release notes
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Field Service Management for Telecommunication release notes
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Telecommunications Network Inventory release notes
Telecommunications Service Operations Management (TSOM) release notes
Release notes summaries for Zurich features
Highlights for all Zurich features and products
Upgrade information for all Zurich features and products
New features and products in Zurich
Changes to Zurich features and products
Removed features and products in Zurich
Deprecation information for all Zurich features and products
Activation information for all Zurich features and products
Additional requirements for all Zurich features and products
Browser requirements for all Zurich features and products
Accessibility information for all Zurich features and products
Product localization information in Zurich
Changes to plugins in the Zurich release
Release notes for upgrading from Xanadu
Combined product release notes for upgrades from Xanadu to Zurich
Changes to plugins from Xanadu to Zurich
Release notes for upgrading from Washington DC
Combined product release notes for upgrades from Washington DC to Zurich
Changes to plugins from Washington DC to Zurich
Personalized PRB release notes for upgrades to Zurich
Available patches and hotfixes
Zurich Patch 9
Zurich Patch 8
Zurich Patch 7a Hotfix 1
Zurich Patch 7 Hotfix 1
Zurich Patch 7
Zurich Patch 6 Hotfix 2
Zurich Patch 6 Hotfix 1
Zurich Patch 6
Zurich Patch 5 Hotfix 1
Zurich Patch 5
Zurich Patch 4 Hotfix 6
Zurich Patch 4 Hotfix 5
Zurich Patch 4 Hotfix 4b
Zurich Patch 4 Hotfix 1
Zurich Patch 4
Zurich Patch 3 Hotfix 3
Zurich Patch 3 Hotfix 2
Zurich Patch 3 Hotfix 1
Zurich Patch 3
Zurich Patch 2 Hotfix 3
Zurich Patch 2 Hotfix 2
Zurich Patch 2 Hotfix 1
Zurich Patch 2
Zurich Patch 1 Hotfix 2
Zurich Patch 1
Zurich security and notable fixes
All other Zurich fixes
Browser support
Sidebar release notes
Accessibility and conformance
Prepare your upgrade
ServiceNow upgrades
Pre- and post-upgrade tasks for various products
Upgrade planning checklist
Upgrade tools and resources
Upgrades and the ServiceNow Store
Upgrade to the Zurich release
Phase 1 - Read the release notes and plan your upgrade
Phase 2 - Prepare for the development instance upgrade
Phase 3 - Verify your upgrade configurations and schedule the development instance upgrade in Now Support
Phase 4 - Upgrade and validate the development instance
Phase 5 - If applicable: Upgrade and validate your other non-production instances, such as your test instance
Phase 6 - Prepare to upgrade the production instance
Phase 7 - Upgrade the production instance

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