You can manage HTML content in knowledge articles by using the HTML editor.

You can perform the following functions for HTML content in knowledge articles:

• Insert a hyperlink by using the insert/edit link icon () available on the HTML toolbar. For more information, see Link to a website in HTML fields.
• Insert an image by using the insert/edit image icon () available on the HTML toolbar. For more information, see Embed images in HTML fields.
• Embed a video from the video library, an attachment, or URL by using the insert/edit video icon () available on the HTML toolbar. You can also add videos to the video library. For more information, see Embed videos in HTML fields.
• Copy content from external sources and paste them as simple text into the editor. For more information, see Paste content into the HTML editor.
• View and edit the HTML source code by using the source code icon () available on the HTML toolbar. For more information, see Extended functions.
  Note:

  To insert or edit a code snippet, see Format a code snippet automatically in knowledge articles.
• Expand the HTML field to use the full form view for easier editing by using the fullscreen icon (). For more information, see Extended functions.