Off-board a Service Exchange consumer

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Off-board an on-boarded consumer and remove all related records.

    Before you begin

    Role required: admin, sn_sb.admin

    Procedure

    1. Navigate to All > Service Exchange Provider > Consumers.
    2. Select the Number column to open the consumer connection record.
    3. Select the Off-Board Consumer related link on the form.
      You see a confirmation message indicating that this action off-boards this connection and deletes all related connection records.
    4. Select OK to off-board the consumer connection.
    5. If you want to delete all related tasks, select the Delete all existing tasks for this connection check box in the confirmation message, and enter Delete in the dialog box that appears and select OK.
      The consumer is off-boarded and all related data is deleted.

    Result

    Records related to the specific consumer connection gets deleted from the following tables:
    Note:
    For each table listed, only the records related to the specific consumer connection being off-boarded are deleted.
    • Connection tables:
      • ih_sync_capture_definition
      • ih_sync_outbound_definition
      • ih_sync_inbound_definition
      • ih_sync_process_event
      • ih_sync_remote_system
      • http_connection
      • sys_user
      • sys_user_has_role
      • sys_alias
      • oauth_2_0_credentials
      • oauth_credential
      • oauth_requestor_profile
      • oauth_entity_profile
      • oauth_entity
      • sn_sb_rps_connection
      • sn_transport_queue
      • sn_transport_profile
      • sn_sb_pro_registration
      • sn_sb_pro_service_bridge_settings
      • sn_sb_pro_authorized_user
      • sn_sb_pro_consumer_connection
      • sn_sb_pro_entitlement
    • Tasks (records related to the specific consumer connection are deleted only if you choose to delete all existing tasks)
      • sn_sb_pro_provider_task
      • sn_sb_pro_remote_task