Splunk Enterprise Event Ingestion integration for Security Operations by ServiceNow
Summarize
Summary of Splunk Enterprise Event Ingestion Integration for Security Operations by ServiceNow
The Splunk Enterprise Event Ingestion integration with ServiceNow's Security Incident Response (SIR) product allows security analysts to collect and process security logs and event data in real-time. This integration enables the automatic creation of security incidents from triggered alerts and allows for manual forwarding of individual security events from Splunk into ServiceNow for further investigation. Analysts gain visibility into cyber threats, facilitating timely response and remediation.
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Key Features
- Create multiple alert ingestion profiles tailored to specific threats like phishing and malware.
- Set up event profiles for manual event forwarding from Splunk to create SIR security incidents.
- Utilize drag-and-drop mapping for aligning Splunk alert and event fields with SIR security incident fields.
- Preview SIR security incident layouts based on sample data for profile validation.
- Ingest both historical and future alerts at configurable intervals.
- Aggregate events or alerts to existing SIR incidents based on matching fields to prevent duplicates.
Supported ServiceNow AI Platform Versions
The integration requires the com.snc.sidep plugin, which installs necessary dependencies for the SIR product. Ensure the following applications are installed in the specified order for successful integration:
- Security Integration Framework
- Security Support
- Common Security Support Orchestration
- Security Incident Response
The ServiceNow Security Operations Event Ingestion Addon for Splunk is needed only for manual event forwarding and is not required for automated alert ingestion.
Integration Requirements
This integration supports Splunk Enterprise version 6.0 or later, including Splunk Enterprise Cloud. A configured MID Server is necessary for connecting to the Splunk service within a corporate network, but is not needed for the Splunk Cloud service.
Next Steps
Prior to installation from the ServiceNow Store, complete setup tasks in your ServiceNow instance, including creating an event profile to determine which Splunk alerts generate security incidents. Follow the specified checklist for a smooth integration process, ensuring all prerequisites are met.
The Splunk Enterprise event and alert data integration with the Security Incident Response (SIR) product allows security incident analysts to collect and process security logs and related event data.
Overview of Splunk Enterprise Event Ingestion
Data is collected in real-time, and it is used by analysts to identify and report on potential cyber threats. The security events that are collected can be processed into triggered alerts that are ingested automatically with this integration. Also, individual security events can be manually forwarded on-demand from the Splunk Enterprise search and reporting interface into the Security Incident Response product of the ServiceNow AI Platform to create security incidents. You can retrieve notable events from Splunk Enterprise search with the search head cluster configuration. You can achieve this by using the URL and API port of any search head that is a part of the cluster.
This integration provides a security operations center (SOC) analyst with visibility to events and related alert data. This data can be integrated into ServiceNow AI Platform Security Incident Response (SIR) security incidents for further investigation and remediation. Profiles for Splunk ongoing ingested alerts and forwarded events are created in your ServiceNow AI Platform instance. These profiles customize how different Splunk alert and event fields are displayed on SIR security incidents. A default mapping of alert fields is provided that can be edited and augmented to meet customer-specific needs.
Key features
This integration includes the following key features:
- Create multiple alert ingestion profiles to create SIR security incidents for specific types of threats such as phishing and malware.
- Create multiple event profiles for on-demand event forwarding from your Splunk console to create SIR security incidents.
- Drag-and-drop mapping of Splunk alert and event field values to associated SIR security incident fields.
- A preview of the SIR security incident layout based on sample alerts or events to validate profile configuration.
- Ingest historical alerts as well as ongoing, future alerts on configurable intervals.
- Aggregate events or alerts to existing SIR security incidents based on matching field values to avoid duplicate security incidents.
Supported ServiceNow AI Platform versions
The com.snc.si_dep plugin is required. This plugin automatically installs all the dependencies that are required to support the Security Incident Response product. Install and activate this plugin before installing and activating the other Security Operations applications.
- Security Integration Framework
- Security Support Common
- Security Support Orchestration
- Security Incident Response
For more information about installing the Security Operations core applications, see Get entitlement for a Security Operations product or application and Activate a ServiceNow Store application.
ServiceNow Addons
The ServiceNow Security Operations Event Ingestion Addon for Splunk Enterprise is required only if you prefer to forward events manually from your Splunk Enterprise console into your ServiceNow AI Platform instance. This ServiceNow addon is available in splunkbase.
This ServiceNow Security Operations Event Ingestion Addon for Splunk Enterprise application in splunkbase is not required for the automated alert ingestion that is supported by the integration.
Splunk Supported versions
This integration supports version 6.0 or later of Splunk Enterprise. The integration also supports the Splunk Enterprise Cloud service.
MID Server
This integration requires an installed and configured MID Server in your ServiceNow AI Platform® instance to connect to the Splunk service if the Splunk server is deployed within your corporate network. If you are using the Splunk Cloud service, a MID Server is not required. For more information about MID Servers, see MID Server.
Integration architecture and systems connection
For more information about the architecture of the integration including key terms and external systems connection details, see Integration architecture and external systems connection for the Splunk Enterprise Event Ingestion integration.
Checklist
For a printable checklist of these topics, see Checklist for Splunk Enterprise Security Notable Event Ingestion integration. You can use this list to monitor your progress as you work through the tasks of the integration.
The images used in the following topics were generated for the Kingston release of the ServiceNow AI Platform. For information about the San Diego user interface, see Manage security threats using the Security Analyst Workspace.
The following topics are numbered. Follow the topics listed below in the order that they are presented for a smooth installation and configuration of the application.