Identity release notes

Release version: Yokohama
Updated January 30, 2025
1 minute to read

The ServiceNow® Identity application supports identity mechanisms that enable you to validate the identity of users. Identity was enhanced and updated in the Yokohama release.

About Identity

Yokohama Patch 11
  • Configure AI Agents or AI users by selecting the AI option from the Identity drop-down menu.
  • Use the ai_user_admin role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as AI.
  • Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. To learn more, see Role masking in Now Assist AI agents.
Yokohama Patch 10
  • Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. To know more, see Exploring Federated ID.
Yokohama
  • Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights of your users, while comparing the user access.
  • Assign the access_analyzer_admin role to the users to access and administer the Access Analyzer.

See Identity for more information.

Activation and other requirements

Activation information

Identity is a ServiceNow AI Platform product that is active by default.

Yokohama Early Availability

The ServiceNow® Identity application supports identity mechanisms that enable you to validate the identity of users. Identity was enhanced and updated in the Yokohama release.

What's new

Access Insights
Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights about role or group entitlements that are assigned to the user at a peer-level (meaning at the same organization, department, and Manager), while comparing the user access.
Important:
Access Insights (Access Analyzer V4) is available in the ServiceNow Store. For more information, visit ServiceNow Store.

Yokohama

The ServiceNow® Identity application supports identity mechanisms that enable you to validate the identity of users. Identity was enhanced and updated in the Yokohama release.

What's changed

Access Analyzer
Assign the access_analyzer_admin role to the users to access and administer the Access Analyzer.