---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Set up a character counter for journal fields

# Set up a character counter for journal fields {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
A character counter displays the number of remaining characters in a journal field.

## Before you begin

Role required: admin

## Procedure

1. Navigate to <kbd class="ph userinput">sys_properties.list</kbd>.
2. Add a system property named glide.ui.textarea.character_counter.  
   For more information on adding system property, see [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US).
3. Set the Value to true.
4. Select Submit.