---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Order a catalog item for a requester

# Order a catalog item for a requester {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Order a catalog item for a requester from Agent Assist search results.

## Before you begin

Role required: agent_workspace_user

## Procedure

1. Open a Workspace record in your instance.
2. Open an incident record in list view.
3. In the Agent Assist panel, select the Agent Assist icon (![Agent Assist icon]()).
4. Select a catalog item, and select Order.  
   The form for the catalog item opens in a new tab.
5. Order the catalog item by completing and submitting the form.

## Result

Ordering the catalog item creates a service catalog request.