---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Learn how to use your Workspace

# Learn how to use your Workspace {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the tutorials to walk through many parts of workspace that you will use on a regular
basis.

The following tutorials are included for you to get a sense of how workspace works:

* [Work on issues that are already in
  the database.](https://servicenow-prod.fluidtopics.net/wUiRJoFBDgmbL_sJ~qY0_w "Perform the steps in this tutorial to get an idea how you can use Workspace when you begin with a task already stored in the database.")
* [Work on issues that come in
  through phone calls or chats.](https://servicenow-prod.fluidtopics.net/YazAFnGMGN37b~wK6Njr0w "Walk through this tutorial to get an idea how you can use workspace when you receive a task by phone or chat.")  
  Note:  
  UI may vary between classic Workspace and UIB Workspace, but the functionality of the features is the same.

{#get-started-with-workspace__ul_y3l_xhk_ckb}

Once you complete both tutorials, you should have a feeling for what workspace does. The topics
after the tutorials provide detailed instructions about how to use all of the functionality in
workspace.