---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Guided tour triggers

# Guided tour triggers {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Each callout in a guided tour step has a defined action that triggers the next step to
occur. You specify the trigger for each callout. Only applicable triggers appear based on the UI
element the callout points to.
{#guided-tour-triggers__table_g2q_3gx_ty__entry__2}

| Action | Description |
|:-|:-|
| Next Button | Places a Next button in the callout, which the user clicks to progress to the next step. This trigger is useful for the following steps: * The callout describes the element it points to and the user does not have to click a UI element. * To enter information in a reference or date picker field. Users can use the lookup function, enter the data, or select it from a list. They can proceed when they have completed the entry for the step. {#guided-tour-triggers__ul_apr_1dy_ty} |
| Click the Element | Progresses to the next step when the element that the callout points to is clicked. For more information on how to display a step on a different page after users click a link, see [How to show a step on a different page after the user clicked on a link (KB0725875)](https://support.servicenow.com/nav_to.do?uri=/kb?id=kb_article_view&sysparm_article=KB0725875%20). |
| Mouse over the Element | Progresses to the next step when the user points the cursor at the element. |
| Right-click the Element | Progresses to the next step when the element that the callout points to is right-clicked. |
| Press Enter Key | Progresses to the next step when the user presses the Enter key. Use this trigger to acknowledge that the user has entered something, such as in a text box. |
| Change Element Value | Progresses to the next step when the user enters or selects a value in a field and clicks outside the field. |
| Press any key | Progresses to the next step when the user presses any key. |
| Select | Progresses to the next step when the user selects an option from a drop-down menu. |
| Double click | Progresses to the next step when the user double clicks an element. |
[Table 1. Guided tour triggers]

{#guided-tour-triggers__table_g2q_3gx_ty}