---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Adoption services

# Adoption services {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Adoption Services is a suite of solutions, both products and features, that provide user support and critical information at the anticipated time of need. Such services include in-product help, onboarding modals, guided setups
and guided tours that teach users how to interact with the UI pages that they're looking at in their instance.

## Get started {#adoption-services__section_rrt_43r_r5b}

Choose one of the tiles below to get started.  

|-|-|
| [In-product help](https://servicenow-prod.fluidtopics.net/XOQ6q9wS618q~HYukzW_OA "There are two kinds of in-product help to assist users in understanding the UI that they are using: Embedded Help and Help Center.") [![]()](XOQ6q9wS618q~HYukzW_OA "There are two kinds of in-product help to assist users in understanding the UI that they are using: Embedded Help and Help Center.") [Provide users with helpful, contextual information about what they can accomplish while they're using a configurable workspace or a specific UI page.](https://servicenow-prod.fluidtopics.net/XOQ6q9wS618q~HYukzW_OA "There are two kinds of in-product help to assist users in understanding the UI that they are using: Embedded Help and Help Center.") | [Onboarding modals](https://servicenow-prod.fluidtopics.net/nAFwh4ebaLB2TTz4JuzTRA "Onboarding modals provide a wizard-like experience to introduce users to new experiences and applications in their ServiceNow Next Experience instance.") [](https://servicenow-prod.fluidtopics.net/nAFwh4ebaLB2TTz4JuzTRA "Onboarding modals provide a wizard-like experience to introduce users to new experiences and applications in their ServiceNow Next Experience instance.") [Create onboarding modals to introduce users to new experiences, products, and applications.](https://servicenow-prod.fluidtopics.net/nAFwh4ebaLB2TTz4JuzTRA "Onboarding modals provide a wizard-like experience to introduce users to new experiences and applications in their ServiceNow Next Experience instance.") |
| [Guided setup](https://servicenow-prod.fluidtopics.net/h_yQxF03fNIYtWWgfvBnbw "Guided Setup is the product support that organizes configuration activities into categories. Use Guided Setup to step through the initial configuration of any product or application that provides a Guided Setup module.") [![]()](h_yQxF03fNIYtWWgfvBnbw "Guided Setup is the product support that organizes configuration activities into categories. Use Guided Setup to step through the initial configuration of any product or application that provides a Guided Setup module.") [Use guided setup to go through the initial configuration of any product or application that provides a Guided Setup module.](https://servicenow-prod.fluidtopics.net/h_yQxF03fNIYtWWgfvBnbw "Guided Setup is the product support that organizes configuration activities into categories. Use Guided Setup to step through the initial configuration of any product or application that provides a Guided Setup module.") | [Guided tours](https://servicenow-prod.fluidtopics.net/vCftOH6jeddhg5SRklLb3Q "Guided Tours train and onboard users in the ServiceNow user interface (UI) by providing interactive steps for completing online tasks in their browser. You can create steps that users simply read and acknowledge, or offer an interactive experience that allows them to engage directly with the application.") [![]()](vCftOH6jeddhg5SRklLb3Q "Guided Tours train and onboard users in the ServiceNow user interface (UI) by providing interactive steps for completing online tasks in their browser. You can create steps that users simply read and acknowledge, or offer an interactive experience that allows them to engage directly with the application.") [Use guided tours to provide step-by-step walkthroughs of applications within your instance.](https://servicenow-prod.fluidtopics.net/vCftOH6jeddhg5SRklLb3Q "Guided Tours train and onboard users in the ServiceNow user interface (UI) by providing interactive steps for completing online tasks in their browser. You can create steps that users simply read and acknowledge, or offer an interactive experience that allows them to engage directly with the application.") |
[ ]

{#adoption-services__table_oyp_mhr_r5b}

For additional getting started information, see the following Getting Started with Adoption Services video.

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