---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Administering emails in Configurable Workspace

# Administering emails in Configurable Workspace {#ariaid-title1}

Release version: Yokohama  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Administer email features that aren't configured in UI Builder with components.  

[Set up email templates in Configurable Workspace](https://servicenow-prod.fluidtopics.net/cBRSvZvGBJ1PVKih6I8q2Q "Use email templates to quickly create emails for common issues.")
:   Use email templates to quickly create emails for common issues.

[Set up response templates in Configurable Workspace](https://servicenow-prod.fluidtopics.net/1BxgKc3C1xaJAiqpOS9RBQ "Enable response templates in journal fields.")
:   Enable response templates in journal fields.