---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Add records to related lists

# Add records to related lists {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Provide information related to an incident by adding records to related lists.

## Before you begin

Role required: agent

## About this task

If there's an Add button on your Related Items menu, you can add records to related lists. Add records to related lists when you find a record that's related to the record that's open.

For example, the open record documents a power outage in one location. When there's a power outage in a second location, you can add that outage's record to the related list for the first record.  
Note:  
Not all workspaces have the Add button. It's added by your administrator.

## Procedure

1. Navigate to AllIncidentOpen.
2. Select an incident to open it.
3. Choose a related list within the record and select Add.  
   The multi-record associator opens as a modal displaying a list of records.
4. In the multi-record associator, select the records that you want to add to the open incident.  
   * The record data is read-only.
   * Filter the records in a related list by using the filter (![Filter icon]()) and the condition builder.
   * Select multiple records at once by selecting the check box for each record.
   * Select all records by selecting the check box in the row header.
   * Records selected on one page remain selected as you move to other pages.
   * Choose how many records to view on each page by selecting an option from the rows per page menu.
   {#add-records-to-related-lists__ul_gq2_hpg_d2c}
5. Select Add Selected.

## Result

The records you selected appear in the related list for the incident.

*[\>]: and then