---
sourceDocument: Yokohama Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/order-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Add covered products to order line items

# Add covered products to order line items {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enhance orders by adding covered products such as contracts or entitlements at the order line level.

## Before you begin

Role required: sn_ind_tmt_orm.order_agent or sn_ind_tmt_orm.order_manager

## About this task

Order agents can add covered products like entitlements or contracts to an order line during the order capture process.

## Procedure

1. In the CRM Workspace, select the List ![]() view.
2. Navigate to Customer ordersAll and select the order that you're working with.
3. From the Order line items tab, select the entitlement or contract type of order line.
4. Select MoreCovered product.  
5. In the Covered Product form, select New.
6. In the Create New Covered Product form, select the covered product line item you want to add.  
   There are three types of covered products types that you can add to a line item:

   | Covered product type | Description |
   | Covered sold product | Add a sold product to an entitlement/contract type of order line to establish a coverage relationship between them. |
   | Covered order line item | Add a covered order line item to the order line. |
   | Covered install base item | Add an install base item to the order line. |
   |-|-|

   {#som-update-covered-products__choicetable_lyy_34l_wbc}
7. Select Save.
8. On the order line item page, select the contract start date and the contract end date.
9. Change the state to Complete.  
   A contract is created with the contract details for the order line.

*[\>]: and then