---
sourceDocument: Yokohama Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/order-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Sales Customer Relationship Management reference

# Sales Customer Relationship Management reference {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about the Sales Customer Relationship Management applications.
* **[Components installed with Sales Cart](https://servicenow-prod.fluidtopics.net/LPRBxDUN4slldgtDrgDjSw)**   
  Several types of components are installed with activation of Sales Cart including tables, user roles, and scheduled jobs.
* **[Lead-to-Cash Process Management reference](https://servicenow-prod.fluidtopics.net/mqSdUaht~493HFxH0h2slw)**   
  Reference topics provide additional information about Lead-to-Cash Process Management.
* **[Components installed with Customer Engagement Sequences](https://servicenow-prod.fluidtopics.net/1fFpEDNg3wKz0c9lhWRy~w)**   
  Several types of components are installed with activation of the Customer Engagement Sequences plugin, including tables and user roles.
* **[Partner Relationship Management reference](https://servicenow-prod.fluidtopics.net/N7tR9UukS2y_JsuBkt28Mg)**   
  Reference topics provide additional information about Partner Relationship Management.
* **[Return Merchandise Authorization Case Management](https://servicenow-prod.fluidtopics.net/Pk5XZAbMsqKnVFIuK~ZLvw)**   
  Reference topic provides additional information about lists and forms that you can use to configure Return Merchandise Authorization (RMA) Case Management.