---
sourceDocument: Yokohama Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/order-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# View an order with the Business Portal

# View an order with the Business Portal {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View orders using the Business Portal in Order Management.

## Before you begin

Role required: sn_customerservice.customer

## Procedure

1. Navigate to your Business Portal.
2. In the Business Portal, select RequestsView submitted requestView orders.  
   The View order window has the following controls.
   * To search for orders - use the search option.
   * To sort, and filter orders - use the filter.
   * To export as a PDF, Excel, or CSV - use the Action icon ![]().
   * To open and order - select the order number.
   * To navigate back to the main window - use the breadcrumbs.
   {#order-mgt-view-order-using-customer-portal__choices_yp3_dy2_c2c}
{#order-mgt-view-order-using-customer-portal__steps_hzb_ngq_dsb}
**Related tasks**   

* [Create orders with the Business Portal](https://servicenow-prod.fluidtopics.net/WiKcPgh0jcin8zW43BcfZQ "Customers can use the Business Portal to browse products and create orders in Order Management.")

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