---
sourceDocument: Yokohama Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/order-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Order Management diagnostics capability

# Order Management diagnostics capability {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Agents can use ServiceNow®
Order Management diagnostics capability to diagnose and resolve service issues related to order tasks and domain orders.  
Install these plugins:

* Sales Customer Relationship Management plugin
* Service test management pluginFor more information about service test management, see [Setting up a test group](https://www.servicenow.com/docs/access?context=setting-test-group&version=yokohama&pubname=yokohama-proactive-service-exp-workflows&ft:locale=en-US) and [Setting up test definitions](https://www.servicenow.com/docs/access?context=settingup-test-specifications&version=yokohama&pubname=yokohama-proactive-service-exp-workflows&ft:locale=en-US).

{#order-mgt-integrating-cspm__ul_fgr_tbf_cgc}