---
sourceDocument: Yokohama Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/order-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configuring the Business Portal

# Configuring the Business Portal {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Admins can configure the Business Portal (sn_b2b_portal) so that customer can browse products and create orders in Sales Customer Relationship Management.

## Configuration overview {#order-management-configure-business-portal__cf-config-parent-checklist}

1. Install the following plugins in the given order using the Application Manager to set up the Business Portal:
   1. Order Management Portal: sn_ord_mgmt_portal
   2. Product Catalog Management Portal: sn_prd_pm_portal
   3. Customer Service Portal: sn_csm_portal  
      Note:  
      The Business Portal application (sn_b2b_portal) is automatically installed when you install the Customer Service Portal.
   4. UI Components for Customer Portals: sn_ciwf_ui_cmpnt
   5. Sales Cart plugin: sn_sales_cart
   {#order-management-configure-business-portal__ol_ysb_5lm_jfc}
2. [Enable the Business Portal](https://servicenow-prod.fluidtopics.net/X6wbdEU4w5~eI878n7ok0g "Admins can enable the Business Portal (sn_b2b_portal) so customers can browse products and create orders.")

   Enable the Business Portal (sn_b2b_portal) so customers can browse products and create orders.
3. (Optional) [Install apps for self-service order case management](https://servicenow-prod.fluidtopics.net/wOAyToU4WLcyjhKmkH6azA "Install the necessary plugins based on the self-service options that you want to offer customers for managing order cases on the Business Portal.")

   Install the necessary plugins based on the self-service options that you want to offer customers
   for managing order cases on the Business Portal.
{#order-management-configure-business-portal__cf-config-parent-tasks-ol}