---
sourceDocument: Yokohama Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/order-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# General Inquiry form

# General Inquiry form {#ariaid-title1}

Release version: Yokohama  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the general inquiry form on the Partner portal to raise queries and get in touch with the enterprise.
{#general-inquiry-form__table_vqt_kkx_1fc__entry__2}

| Field | Description |
|-|-|
| Partner Organization | Partner organization to which the partner belongs. |
| Requested by | User who has raised the request. |
| Priority | Level of importance of the inquiry. |
| Subject | Overview of the inquiry. |
| What can we help you with | Detailed explanation of the inquiry. |
[Table 1. Fields on the General Inquiry formFields on the general inquiry form on the Partner portal to connect with the enterprise.]

{#general-inquiry-form__table_vqt_kkx_1fc}
**Related concepts**   

* [Using Partner Relationship Management](https://servicenow-prod.fluidtopics.net/umPU_Cc5xXP4ZZ~BMm3agg "Install the Partner Relationship Management plugin (com.snc.partner_relationship_management) to enable admins and channel partners to use the self-service Partner portal.")  
**Related tasks**   

* [Raise an inquiry on Partner Portal](https://servicenow-prod.fluidtopics.net/w6Ao_nilejpHwwZwy435tA "Raise a query or concern with the enterprise on the Partner Portal.")