---
sourceDocument: Yokohama Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/order-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configure Partner Relationship Management

# Configure Partner Relationship Management {#ariaid-title1}

Release version: Yokohama  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install the PRM (com.snc.partner_relationship_management) application from ServiceNow® Store to enable enterprises to hire partners and improve their sales cycles.  
Admins and users with various roles, such as Enterprise partner admin (sn_prm.enterprise_partner_admin), Enterprise partner agent (sn_prm.enterprise_partner_agent), and so on must complete the following configuration tasks to set up the Partner Relationship Management application.{#configure-partner-relationship-management__table_j2t_zzv_1fc__entry__3}

| Task | Description | Role |
|-|-|-|
| [Install Partner Relationship Management](https://servicenow-prod.fluidtopics.net/1ZKr_~Je1JCYJX7KA3KNyA "Install the Partner Relationship Management plugin (com.snc.partner_relationship_management), along with the demo data and installations that are related to ServiceNow Store applications and plugins.") | Install the Partner Relationship Management application from ServiceNow Store. | admin |
| [Roles and components of Partner Relationship Management](https://servicenow-prod.fluidtopics.net/~9x4rWdDnno90c6K1_jlgA "The Partner Relationship Management application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between enterprises and channel partners.") | Assign functional roles to different PRM entities. | admin |
| [Data model for Partner Relationship Management](https://servicenow-prod.fluidtopics.net/U5CISEgwkKoyqqsvUw_OQw "The Partner Relationship Management data model provides a framework to map the relationship between channel partners and programs.") | Configure and add data to the different tables that are installed with PRM. | * admin * Enterprise Partner admin (sn_prm.enterprise_partner_admin) {#configure-partner-relationship-management__ul_o1g_nrs_dfc} |
[Table 1. Set up PRMThis table describes the configuration tasks required for Partner Relationship Management and their descriptions.]

{#configure-partner-relationship-management__table_j2t_zzv_1fc}