---
sourceDocument: Yokohama Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/order-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Components installed with Customer Engagement Sequences

# Components installed with Customer Engagement Sequences {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components are installed with activation of the Customer Engagement Sequences plugin, including tables and user roles.

## Roles installed {#components-installed-customer-engagement-sequences__section_ehs_5x3_wfc}

{#components-installed-customer-engagement-sequences__table_fhs_5x3_wfc__entry__3}

| Role title \[name\] | Description | Contains roles |
|-|-|-|
| Sequence viewer \[sn_crm_sequence.viewer\] | Views sequence-related records. | sn_crm_sequence.sn_crm_sequence_task_read_granular |
| Sequence task read granular \[sn_crm_sequence.sn_crm_sequence_task_read_granular\] | Granular role to grant read access to the sequence task records. | None |
[ ]

{#components-installed-customer-engagement-sequences__table_fhs_5x3_wfc}

## Tables installed {#components-installed-customer-engagement-sequences__section_ihs_5x3_wfc}

{#components-installed-customer-engagement-sequences__table_jhs_5x3_wfc__entry__2}

| Table | Description |
|-|-|
| Customer Engagement Sequence Task \[sn_crm_sequence_task\] | Stores the sequence task records that are generated when a sequence is triggered. |
[ ]

{#components-installed-customer-engagement-sequences__table_jhs_5x3_wfc}

The Customer Engagement Sequence Task \[sn_crm_sequence_task\] table extends the Task \[task\] table.