---
sourceDocument: Yokohama Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/order-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Add subscription pricing to an order

# Add subscription pricing to an order {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add contract pricing to an order or order line items including start and end dates in Order Management.

## Before you begin

Role required: sn_ind_tmt_orm.order_agent

## About this task

Subscription pricing is a pricing model where customers pay a recurring fee for products or services, typically at regular intervals such as monthly or annually.

In an order, you can set the contract start date and end date, or you can enter a term and the contract end date is automatically calculated.

Subscription pricing can be added at the order header level or at the order line item level.

See [Subscription revenue metrics](https://servicenow-prod.fluidtopics.net/Q1R37X3QNTCDC4SXGk2G5Q "Subscription pricing is a pricing model where customers pay a recurring fee for products or services, usually at regular intervals such as monthly or annually. In Sales Customer Relationship Management, various subscription revenue amounts are calculated automatically for opportunities and quotes.") for more information about how contract pricing works.

## Procedure

1. In the CRM Workspace, select the List ![]() view.
2. Navigate to OrdersAll
3. Select the order that you're working with.
4. In the Order Details tab, add a Contract start date and a Contract end date.  
   When the dates are entered, the following information automatically updates.{#add-subscription-pricing-to-an-order__table_vnp_jwt_1fc__entry__2}

   | Field | Description |
   |-|-|
   | Total monthly recurring price | Shows the monthly recurring price based on the dates entered in subscription pricing. |
   | Total annual recurring price | Shows the total annual recurring subscription pricing based on the dates entered. |
   | Total amount | Shows the total amount of the subscription pricing according to the contract start and end dates. |
   | Term | Shows the number of months the subscription is valid based on the start and end dates. |
   [ ]

   {#add-subscription-pricing-to-an-order__table_vnp_jwt_1fc}
5. Select Save.
{#add-subscription-pricing-to-an-order__steps_sdp_bjr_zdc}

*[\>]: and then